Principal Psychologist Manager - Adult Clinical Services Location: Dublin Hours: 35 per week Salary: HSE Principal Psychologist Scale (€114,961 €133,271 LSI) Cpl Healthcare, in partnership with a leading provider of specialist disability services, supporting more than 1,900 children and adults across 170+ locations in the greater Dublin area, are seeking a Principal Psychologist Manager for their Adult Clinical Services. The Principal Psychologist Manager will lead and develop psychology services within our Adult Clinical Services Directorate. This is a senior leadership role, offering the opportunity to shape service delivery, support complex clinical work, and drive innovation across a dynamic, multidisciplinary environment. About the Role The Principal Psychologist Manager will provide clinical governance, strategic leadership, and operational management for psychology services across adult disability settings. The role includes overseeing multiple psychology teams, delivering high-quality, evidence-based supports, and carrying a defined clinical caseload. Key priorities include service development, multidisciplinary collaboration, staff supervision, resource management, and ensuring equitable access to specialist psychological supports (e.g., ASD, MHID, Dementia, PBS). Key Responsibilities Leadership & Governance Clinical Practice Team & Staff Management Resource & Budget Management Training, Research & Quality Improvement Stakeholder Collaboration Essential Requirements Postgraduate qualification in Clinical or Counselling Psychology that qualifies for employment within Adult Disability services (as per HSE/Dept. of Health). Eligible for registration with PSI, HCPC, or equivalent. Minimum 3 years post-qualification experience as a Senior Psychologist in Adult Disability services. Significant experience working with adults with intellectual disability, autism, dementia, and mental health needs. Proven leadership and service-management experience. Desirable Experience in governance, service development, and budget management. Specialist expertise in areas such as ASD, MHID, Dementia, or Positive Behaviour Support. For more information or to apply, reach out to Zoe Lawlor today Call: Email: Skills: Leadership Management Budgets
Senior Occupational Therapist - Child and Family Agency, Kerry Cpl Healthcare, in partnership with the Child and Family Agency, are seeking a Senior Occupational Therapist to join a new dedicated therapeutic team, playing a pivotal role in shaping and delivering this much-needed service. This is a unique opportunity to join at the very beginning, helping develop the model, structures, and therapeutic approach that will support children and young people across Kerry for years to come. As Senior Occupational Therapist, you will work directly and indirectly with children and young people in Residential Care, Foster Care and the wider community, collaborating alongside Social Workers, Social Care Workers, Domestic Violence Practitioners, Family Support Workers and other key professionals. Your clinical expertise will be central to improving outcomes for children who have experienced adversity, trauma, or disruptions in care. Key Responsibilities Provide therapeutic assessment, intervention and clinical reasoning for children/young people with diverse and complex needs. Work collaboratively within a multidisciplinary therapeutic team to ensure coordinated care planning. Assess occupational performance needs within the childs family, home, social and school environments. Apply and adapt suitable therapeutic approaches supporting children presenting with trauma- or welfare-related difficulties. Provide guidance, mentoring and support to the childs care network, including carers and professionals. Contribute to service planning, quality improvement, research and audits. Develop strong working relationships with residential teams, foster carers, CAMHS, Primary Care and Disability Services. Advocate for the needs and rights of children and young people. Essential Requirements Registration with CORU Occupational Therapists Registration Board. Minimum three years post-qualification clinical experience, including at least one year working with children/young people. Strong clinical skills, professional judgement, and suitability for work within a multidisciplinary child-focused service. Full driving licence and access to suitable transport. Additional training and/or experience in Sensory Integration. Skills & Competencies High level of clinical expertise and evidence-based practice. Ability to work with children who have experienced trauma and adversity. Excellent communication, both written and verbal Commitment to anti-discriminatory practice, cultural competence, and child-centred care. Why Join This Team? Be part of building a new, innovative Therapeutic Team from the ground up. Work with a varied and meaningful caseload that truly impacts childrens lives. Engage in ongoing training, development, peer support and research opportunities. Collaborate with passionate, multidisciplinary professionals across the region. Help shape a service that strengthens the well-being, resilience and safety of children and young people in Kerry. For more information or to apply, please contact Zoe Lawlor today Call: Email: Skills: Evidence based practice strong clinical skills sensory integration
Assistant Manager Galway (Retail Operations) Full-Time | 45 Hours | 5 Days per Week (includes one weekend day) I am partnering with a long-established, family-owned Irish retail organisation to recruit an enthusiastic and customer-focused Assistant Manager for their Galway site. This is an excellent opportunity to join a stable, supportive, and people-first company where staff genuinely stay long term and career development is encouraged. Why This Role Is Attractive Guaranteed annual pay increases Healthcare & pension benefits Real career progression opportunities within a growing Irish company Supportive, family-owned business with an excellent culture Positive work-life balance compared to typical retail management roles About the Role As Assistant Manager, you will support the Manager in ensuring smooth daily operations, delivering exceptional customer service, and motivating the team to achieve high standards. You will play a key role in maintaining a welcoming, efficient, and compliant retail environment. This role suits someone who leads by example, enjoys being customer-facing, and thrives in a busy, fast-paced setting. Key Responsibilities Deliver a friendly, customer-first experience at all times Manage customer queries, issues, and requests professionally Promote a safe, responsible, and positive environment for all customers Support, coach, and motivate staff to achieve their best Contribute to hiring, onboarding, and ongoing training Foster strong teamwork, communication, and morale Assist with day-to-day operations including opening/closing procedures Maintain high standards of cleanliness, safety, and presentation Ensure compliance with all company processes and policies Support implementation of operational improvements Drive key targets, service levels, and operational KPIs Manage scheduling, task allocation, and workload planning Complete reports, administrative duties, and system updates accurately Requirements Minimum 2 years experience in a supervisory or assistant management role Background in retail or hospitality Proven experience leading teams in a customer-focused setting Strong organisational, planning, and time management abilities Excellent communication and interpersonal skills Proficiency with Microsoft Office and willingness to learn internal systems A calm, professional approach in busy or high-pressure scenarios Ideal Candidate Profile Highly customer-focused, approachable, and service driven A natural people leader who enjoys coaching and developing others Energetic, enthusiastic, and proactive in day-to-day operations Reliable, committed, and seeking a long-term position Structured, organised, and confident making decisions independently Candidates with steady, progressive career paths who show loyalty and growth in previous roles will be particularly valued. Apply today if you are interested or contact for more info Skills: "management" "customer focus" "retail"
EA | On-site | North Dublin | 50-60K Purpose of this role A prominent Client based in North County Dublin are are seeking a highly organised and dynamic individual EA to join their team supporting their Director. The successful candidate will provide comprehensive support, assisting with daily tasks, scheduling, and ensuring smooth operations. The EA will play a crucial role in enhancing efficiency, managing priorities, and contributing to the overall success of the individual they support. Benefits Pension Car space 22 days annual leave Annual 5K bonus Financial aid for further education/courses Mobile phone Paid Holidays Parking Bonus Laptop Responsibilities Calendar Management: Coordinate and manage schedules, appointments, and meetings. Prioritize and organize daily activities to optimize time management. Communication: Handle phone calls, emails, and other forms of communication. Draft, edit, and proofread correspondence as needed. Travel Coordination: Arrange travel itineraries, including flights, accommodations, and transportation. Prepare travel documents and ensure a seamless travel experience. Administrative Support: Perform general administrative tasks such as filing, data entry, and document preparation. Maintain and update records, databases, and contact lists. Task Prioritization: Assess and prioritize tasks to ensure deadlines are met. Anticipate needs and proactively address issues before they arise. Meeting Support : Prepare meeting agendas, materials, and follow-up actions. Attend meetings as required, taking notes, and ensuring action items are documented. Confidentiality: Handle sensitive information with discretion and maintain confidentiality. Problem Solving : Address challenges independently and seek solutions to issues as they arise. Demonstrate resourcefulness and initiative. Required Skills, Experience and Knowledge Proven ability to handle confidential information with discretion. MS Office - Strong knowledge of Microsoft Office Excel Salesforce – CRM client management software experience desired Diary / Inbox Management experience Excellent attention to detail and the ability to follow through on all issues. An organised individual who can work own initiative and strong administrative capabilities. Demonstrated ability to work flexibly and adapt to change in a fast-paced environment. Strong customer presence - excellent communication, presentation, and interpersonal skills. Excellent planning and organisation skills, ability to multi-task, plan and prioritise work schedule for self and work within agreed timescales. Excellent attention to detail as well as demonstrating an ability to focus on higher level overview. This is an excellent opportunity for a candidate looking to join a well-established organisation, where their work and input is acknowledged and valued. Please send CV’s to or apply directly for immediate consideration #J-18808-Ljbffr
Policy and Communications Lead Cpl Marketing recruitment team have an exciting opportunity for an experienced Policy & Communications Lead to join a National Representative body on a permanent basis in West Dublin. You will manage core business activities within the organisation, entailing the production of relevant policy positions to the sector, internal and external communications, lobbying and public affairs, marketing, and media management. Responsibilities Propose and support policy strategy development and the translation of business needs into public policy strategies with a view to influencing and shaping public policy. Management of organisation’s ongoing public affairs activity. Leading out on public affairs and grassroot campaigns that empower members to engage with political representatives. Support organisation’s ongoing representations to Ministers, Senior Government officials, Oireachtas Members, statutory organisations, and stakeholders in the sector. Proactive engagement with media to secure input to media discussion. Facilitating media queries to lead responses on behalf of the sector. Undertake desk top research support / intelligence gathering for potential projects/ development ideas and supporting the team with research gathering from members. Produce short, clear concise briefing notes/ summaries/ research analysis. Lead out on national PR/Marketing initiatives to engage membership, stakeholders and positively promote the sector. Experience required 3rd level degree in Communications, Media, PR, or a related discipline. Excellent verbal and written communication skills with the ability to interact, influence and consult at all levels. Ability to create clear, consistent, creative, and compelling content and deliver in a timely and appropriate manner. Critical awareness with the ability to effectively identify, utilise and present data in a way that facilitates evidence-based decision making. Strong collaboration, team building and stakeholder engagement skills. Ability to work effectively on own initiative and in a team environment with commitment to personal and professional development. Strategic thinker with a high degree of commercial awareness and strong business focus. A high degree of personal computer literacy, including Word, Excel, CRM, SurveyMonkey, Website and social media. Ability to work under pressure and meet tight deadlines. Skills policy communications public affairs For further information please call me on or email your CV to #LI-AN1 #J-18808-Ljbffr
A global organisation in Galway seeks an enthusiastic HR Administrator to support employees throughout their journey. This HR role offers a chance to contribute to a collaborative team environment while managing payroll activities and employee queries. Candidates with a degree in HR or a related area and HR experience are encouraged to apply. The position includes hybrid working options and an initial 12-month contract with the potential for extension. #J-18808-Ljbffr
Project Manager / Service Quality Specialist Contract: 14 month maternity cover contract Location: Dublin City (Hybrid) 2 days on site per week Salary: €63,470 per year The Consumer Services Division empowers and protects consumers to choose and use postal and telecommunications services with confidence. It identifies and understands consumer harms and needs. It raises awareness of, and implements, rights and protections to mitigate those harms. It also supports consumers by ensuring that they have easy access to the information and tools they need, effective customer care, complaint handling, and redress mechanisms. The Consumer Care Team handles consumer queries in relation to Electronic Communications Services (ECS), Premium Rate Services (PRS) and postal services. The Consumer Care team also escalates consumer complaints to ECS and PRS providers, and records complaints from end-users relating to the accessibility of services under the European Accessibility Act (EAA). Role and Responsibilities Develop a bespoke consumer care quality programme suitable for complex and varied case types designed to ensure the best possible consumer experience at scale. Conduct deep dives to identify process and policy gaps and implement corrective actions. Work with the consumer care vendor team to develop guidance and strategies for maximising consumer satisfaction metrics. Work with the consumer care vendor team to develop operational strategies and techniques to maximise agent productivity. Become a subject matter expert in regulatory and legal guidance informing consumer care policies. Work with the Consumer Care data analyst to ensure data captured meets reporting and data hygiene guidelines. Work with our outsourced vendor partner to ensure all contractual obligations are met with respect to operational standards and processes. Collaborate with consumer care stakeholders to identify obstacles to delivering service quality gaps and develop solutions to fill them. Develop a framework for measuring consumer satisfaction and subsequent implementation and monitoring. Manage the day-to-day relationship with the outsourced vendor to improve contact handling and act as a resource for resolution of complex queries. Complete calibrations with the Company's vendor partner to maximise agent performance and quality. Qualifications & Experience Substantial experience working in a customer care or similar function with team leadership and quality management responsibilities. Experience managing operational KPIs with a track record of improving performance over time. Excellent verbal and written communication skills. Ability to develop a programme of work involving multiple stakeholders. Proven ability to operate collaboratively at all levels within an organisation. Experience in vendor management or operational excellence. Experience creating customer support quality frameworks and overseeing adherence to quality protocols. Quality certification from a professional body such as COPC or similar. Experience in lean or six sigma methodologies in a customer support setting. Experience in writing quality system specifications. Experience working with regulatory or legal stakeholders. Key Competencies Analytical Thinking – Identifying patterns and solving complex problems. Clear Drafting – Communicating technical information concisely and effectively. Communication & Influence – Confidently guiding and informing stakeholders. Teamwork – Building trust and collaborating to achieve shared goals. Planning & Organisation – Prioritising effectively and delivering results under pressure. Full right to work in Ireland is required (Stamp 4 / EU citizen). Email with current up-to-date CV. #J-18808-Ljbffr
A National Representative body in Dublin is seeking a Policy and Communications Lead to manage policy strategy, communications, and public affairs. The ideal candidate will have a relevant degree and experience with public advocacy, strong communication skills, and proficiency in various digital tools. This role offers an exciting opportunity to shape policies and engage effectively with stakeholders. #J-18808-Ljbffr
A leading recruitment agency is seeking a Project Manager / Service Quality Specialist for a 14-month maternity cover. Located in Dublin, this hybrid role involves developing a consumer care quality program, managing vendor relationships, and ensuring high standards in customer service. Ideal candidates will have substantial experience in customer care and quality management, with strong communication skills. Competitive salary of €63,470 per year is offered. #J-18808-Ljbffr
A leading accounting firm in Ireland is seeking an experienced professional to lead accounting services for clients. The ideal candidate will have a Bachelor's degree in Accounting and over 5 years of fund/client accounting experience. Key responsibilities include managing NAV calculations and client interactions, along with driving service improvements. Strong analytical and communication skills are essential for success in this role. #J-18808-Ljbffr
