Why Join Us Why You'll Love Working at Cook At Cook, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients' lives since 1963, we're committed to doing business with integrity and making a positive impact in the communities where we live and work. We're guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook, you're not just starting a job, you're building a career with purpose, in a company that invests in you. What You Can Expect at Cook These are some ways we support our people across Cook: Meaningful work & strong values: Contribute to improving patient care globally in a company known for high ethical standards and integrity. Competitive rewards & security: Competitive, performance-related compensation and benefits that support your health and financial wellbeing. Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible. Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. Overview To proactively promote a positive Health and Safety environment for employees. The Administrative Coordinator EHS will provide administrative support on occupational safety and other relevant, environmental, health and safety issues. Responsibilities Generate environment and health & safety reports in a timely and efficient manner. Monitor trade effluent compliance and generate statutory reports. Execution of Purchase Requisitions for the Department, as necessary. Ensure that all records are properly maintained. Develop AI processes that improve efficiencies around EHS. Organisation of meetings for project reviews and presentations. Participation in cross-functional project work as dictated by emerging business needs. Adherence to and enforcement of all Environmental Health & Safety (EH&S) requirements on sites, plus communication of any concerns regarding environmental impact, health or safety issues to Manager. Develop process efficiencies and arrangements of employee assessments (dosimeters, eye, audiometric, medical, vaccination etc.). LMS Technician for EHS components including set-up and ongoing management. Maintain and optimize EHS related processes and documents such as procedures, risk assessments and reports and appropriate filing of same i.e. livelink, filing to document control, filing to HR. Scheduling of training (classroom, online etc.) Waste report generation and tracking of certs of destruction. Generating reports and updating EHS metrics. Assisting in audit preparation, specially around ISO 14001 in the 16 affiliates and work close with other entities Contractor Database management. Building of Quality into all aspects of one's work by maintaining compliance with all site and corporate Quality Management System requirements. Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf. Provide input to supervisor / manager to improve department operation and efficiency. Work independently and as a team member, referring questions and problems to the department supervisor and/or manager. All other duties as assigned. Qualifications Relevant third level qualification and/or relevant experience desired. Two+ years' experience in a similar role in a manufacturing environment desired. Language Skills - good written and verbal command of English and French,. Proven problem-solving skills. Excellent organisational skills. The ability to maintain confidentiality. Excellent interpersonal and communication skills. Strong knowledge of computer software, including AI. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_IJ
Why Join Us At Cook Medical, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients' lives since 1963, we're committed to doing business with integrity and making a positive impact in the communities where we live and work. We're guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook Medical, you're not just starting a job, you're building a career with purpose, in a company that invests in you. What You Can Expect at Cook These are some ways we support our people across Cook: Meaningful work & strong values:Contribute to improving patient care globally in a company known for high ethical standards and integrity. Competitive rewards & security: Competitive, performance-related compensation and benefits that support your health and financial wellbeing. Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible. Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. Overview The Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellent customer service. Responsibilities Process all orders and other customer transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant courier companies and / or relevant internal teams as needed to ensure prompt delivery to all customers. Manage urgent and / or emergency orders / requests as they arise and communicate to the relevant teams, manufacturing plants, etc., seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promote the Customer Portal when possible. Maintain and update customer data as required. Liaise with Cook Medical field-based sales teams, Field based Inventory team and Supply Chain Operations teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any inventory issues that may occur. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks and involvement in the execution of new departmental projects / initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of customer support to all customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Carry out all tasks in compliance with the Company's Quality Management Systems. Qualifications 1 to 2 years' experience in a multi-national customer support / contact centre environment advantageous. Fluency in Spanish and English. Good written and spoken English language skills for those Representatives for whom English is not their mother language. Excellent telephone manner and interpersonal skills. Good working knowledge of Microsoft Office. Attention to detail, accuracy and ability to multitask. Ability to work under pressure and on own initiative with a positive attitude to problem-solving. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_IJ
Why Join Us Overview Working within a team responsible for accounting accuracy, consistency and local statutory reporting globally. The Senior accountant has overall accounting responsibility for multiple legal entities in APAC eg. Singapore, Korea, etc. Responsibilities Responsible for accounting, financial statements review & external statutory reporting for multiple legal entities in APAC eg. Singapore, Korea, etc. Liaising with external advisors and external auditors from planning to completion of local audits and other ad hoc assignments. Working with internal stakeholders Responsible for the accuracy of P&L and Balance sheet for your entities. Calculate and Post journal entries, inventory reconciliation and close month-end within specified deadlines. Analyze P&L for accounting accuracy and reconcile and review balance sheet reconciliations. Responsible for generating ideas to drive continuous improvement, enhance standardization of work and implement automation solutions, including AI solutions. Build awareness and knowledge of the business and operating environment of the respective legal entities. May be required to present information to auditors and other external parties from time to time Strong teamwork and collaboration mentality. Support tax audits and other business initiatives. Manage ad hoc projects, analysis, tasks as required. Qualifications Degree educated and Accounting qualification required (ACCA, CPA or equivalent). 5+ years post qualification experience. Previously trained within a Top 10 or Big 4 firm up to manager level, advantageous. Experience working in a finance department in a similar role required ERP system implementation experiences a strong preferred. Ability to work independently and self-manage various projects simultaneously. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_IJ
Why Join Us At Cook, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients' lives since 1963, we're committed to doing business with integrity and making a positive impact in the communities where we live and work. We're guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook, you're not just starting a job, you're building a career with purpose, in a company that invests in you. What You Can Expect at Cook These are some ways we support our people across Cook: Meaningful work & strong values:Contribute to improving patient care globally in a company known for high ethical standards and integrity. Competitive rewards & security: Competitive, performance-related compensation and benefits that support your health and financial wellbeing. Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible. Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. Overview The Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellent customer service. Responsibilities Process all orders and other customer transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant courier companies and / or relevant internal teams as needed to ensure prompt delivery to all customers. Manage urgent and / or emergency orders / requests as they arise and communicate to the relevant teams, manufacturing plants, etc., seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promote the Customer Portal when possible. Maintain and update customer data as required. Liaise with Cook Medical field-based sales teams, Field based Inventory team and Supply Chain Operations teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any inventory issues that may occur. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks and involvement in the execution of new departmental projects / initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of customer support to all customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Carry out all tasks in compliance with the Company's Quality Management Systems. Qualifications 1 to 2 years' experience in a multi-national customer support / contact centre environment advantageous. Fluency in French and English. Good written and spoken English language skills for those Representatives for whom English is not their mother language. Excellent telephone manner and interpersonal skills. Good working knowledge of Microsoft Office. Attention to detail, accuracy and ability to multitask. Ability to work under pressure and on own initiative with a positive attitude to problem-solving. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_IJ
Cook Medical seeks to hire a production team member in Limerick, Ireland. The successful candidate will assist in manufacturing and shipping medical devices, ensuring adherence to quality and safety procedures. Responsibilities include following process steps, maintaining GMP standards, and collaborating within a team. Prior experience in a production environment is preferred. Flexibility and willingness to travel for business are also required. #J-18808-Ljbffr
What You Can Expect At Cook Meaningful work & strong values: Contribute to improving patient care globally in a company known for high ethical standards and integrity. Competitive rewards & security: Competitive, performance‑related compensation and benefits that support your health and financial wellbeing. Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible. Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. Overview The Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellent customer service. Responsibilities Process all orders and other customer transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant courier companies and/or relevant internal teams as needed to ensure prompt delivery to all customers. Manage urgent and/or emergency orders/requests as they arise and communicate to the relevant teams, manufacturing plants, etc., seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promote the Customer Portal when possible. Maintain and update customer data as required. Liaise with Cook Medical field‑based sales teams, Field based Inventory team and Supply Chain Operations teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any inventory issues that may occur. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks and involvement in the execution of new departmental projects/initiatives as trained/required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of customer support to all customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Carry out all tasks in compliance with the Company’s Quality Management Systems. Qualifications 1 to 2 years’ experience in a multi‑national customer support/contact centre environment advantageous. Fluency in French and English. Good written and spoken English language skills for those Representatives for whom English is not their mother language. Excellent telephone manner and interpersonal skills. Good working knowledge of Microsoft℠ Office. Attention to detail, accuracy and ability to multitask. Ability to work under pressure and on own initiative with a positive attitude to problem‑solving. #J-18808-Ljbffr
Overview The Customer Support and Tender Representative 1 is responsible for providing a professional, friendly and efficient service to Cook Medical Customers, Sales Teams and / or Distribution Partners (DPs) throughout the world covering all aspects of support including Customer Service, Tender Coordination and Finance Administration as required - processing orders and tender documentation quickly and accurately and providing timely and accurate responses to customer and Cook Medicals Distribution Partners. Responsibilities Process all transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant couriers and / or relevant internal teams to ensure prompt delivery service, with correct shipping paperwork and any special requirements as requested by customer / Distribution Partner. Manage urgent and / or emergency orders / requests as they arise and communicate to the relevant teams, manufacturing plants, etc. seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promoting the Customer Portal when possible. Oversee the compilation to ensure that tenders and bids are handled accurately, professionally, quickly, and compliantly. Maintain and update customer data as required. Liaise with Cook Medical Sales teams, Field Based Inventory team and Supply Chain Operations team to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any issues that may occur. Liaise with Regulatory Affairs departments in all plants in relation to registration documents, etc. as per each market's requirements. Prepare quotation requests received from Customers, Distribution Partner, and Cook Medical Sales teams and send written price confirmation as required / appropriate. Search for potential tender notices relevant to Cook Medical's business as appropriate based on market. Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers' specific deadlines and requirements - focussing on less complex Tenders. Support colleagues on more complex Tenders as required. Work with other departments within Cook Medical globally as required to gather information relevant for tenders - e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc. Provide information and support to Distribution Partners in relation to the tendering process. Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts. Update Pricing on relevant systems as necessary to allow for accurate order entry by our Customer Support teams and provide price lists to Distribution Partners as required. Complete finance admin activities as required per market including processing payments, invoices and credit notes, dealing with invoice queries, completing bank reconciliations. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks as trained / Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect Ensure a high level of customer support to all customers at all times, taking ownership for first point of contact resolution wherever possible All functions to be carried out in compliance with the company's Quality Management Systems. Qualifications 1 to 2 years' experience in a support / administration role advantageous Knowledge of pricing, tendering, public procurement, or financial administration processes advantageous Legal / Business / Other relevant third level qualification advantageous Fluency in Dutch and English. Excellent telephone manner and interpersonal skills. Excellent data entry skills with good attention to detail and accuracy. Good working knowledge of Microsoft Office; Experience of Pricing / Tenders / Accounting software advantageous Excellent written skill in relevant languages Positive attitude and proven problem-solving skills. About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labelling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid ##IrishJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_IJ
The primary function is to assist in the manufacturing & shipment of medical device products. Reporting to: Supervisor, Production Responsibilities Carry out any process steps required for the manufacture & shipment of high quality medical devices products. Adherence to COOK Quality system procedures and all associated manufacturing documentation which is provided to employees in order to assist them in the manufacture & shipment of high quality products. Responsible for the completion of training in relation to the manufacture & shipment of product. Ensure that a high standard of GMP and housekeeping is maintained in all manufacturing areas. Adherence to all Environmental, Health and Safety requirements in accordance with company Policies. Highlight any potential issues to team leaders/Supervisors. Provide flexibility in working on any other tasks that may arise during the course of a normal day in a production environment. May perform other duties as assigned by Supervisor. Working as part of a team within the Production area. Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf. Qualifications Experience in a production environment preferred. Previous experience in medical devices, while not essential is advantageous. Good communication and inter-personal skills.Ability to work as part of a team. Some flexibility as regards working hours/days. Willingness and availability to travel on company business #J-18808-Ljbffr
Cook Medical in Limerick is seeking a Customer Support Representative 1 to provide professional service to customers and sales teams across EMEA. The successful candidate will be responsible for accurately processing customer orders, handling inquiries, and managing product complaints. This role requires fluency in both Spanish and English, strong interpersonal skills, and experience in a customer support environment. Competitive benefits, including hybrid work options, are offered. #J-18808-Ljbffr
At Cook Medical, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients’ lives since 1963, we’re committed to doing business with integrity and making a positive impact in the communities where we live and work. We’re guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook Medical, you’re not just starting a job, you’re building a career with purpose, in a company that invests in you. What You Can Expect At Cook Meaningful work & strong values: Contribute to improving patient care globally in a company known for high ethical standards and integrity. Competitive rewards & security: Competitive, performance‑related compensation and benefits that support your health and financial wellbeing. Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible. Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. Overview The Customer Support Representative 1 is responsible for providing a professional, friendly, and efficient service to Cook Medical customers and Divisional Sales teams throughout EMEA. Key tasks include handling customer orders accurately and within agreed service levels, while also providing timely and informative responses to customer queries. To be successful in this role, you should be an excellent communicator who gains and builds trust during all interactions who will add to our reputation as a company who offers excellent customer service. Responsibilities Process all orders and other customer transactions accurately through relevant company systems within department guidelines and Quality requirements. Process all queries within department guidelines through relevant company systems. Process product complaints through relevant company systems and within the required timelines. Liaise with relevant courier companies and / or relevant internal teams as needed to ensure prompt delivery to all customers.Manage urgent and / or emergency orders / requests as they arise and communicate to the relevant teams, manufacturing plants, etc., seeking advice of more experienced colleagues as required. Log all internal and external customer feedback correctly and on time, promote the Customer Portal when possible. Maintain and update customer data as required. Liaise with Cook Medical field-based sales teams, Field based Inventory team and Supply Chain Operations teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any inventory issues that may occur. Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Take on additional tasks and involvement in the execution of new departmental projects / initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of customer support to all customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Carry out all tasks in compliance with the Company’s Quality Management Systems. Qualifications 1 to 2 years’ experience in a multinational customer support / contact centre environment advantageous. Fluency in Spanish and English. Good written and spoken English language skills for those Representatives for whom English is not their mother language. Excellent telephone manner and interpersonal skills. Good working knowledge of Microsoft® Office. Attention to detail, accuracy and ability to multitask. Ability to work under pressure and on own initiative with a positive attitude to problem‑solving. #J-18808-Ljbffr
