Overview The Tender Representative 1 is responsible for working with Cook Medical Divisions & other relevant departments within Cook Medical, to ensure that Tenders to supply Cook Medical products to the European Market are submitted in a timely and accurate manner. This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems. Reporting to: Team Lead 1, Customer Support Find out more about Cook Medical here Responsibilities Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate. Search for potential tender notices relevant to Cook Medical's business. Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers' specific deadlines and requirements - focussing on less complex Tenders. Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly. Support colleagues on more complex Tenders as required. Work with other departments within Cook Medical globally as required to gather information relevant for tenders - e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc. Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts. Update Pricing on relevant systems as necessary to allow for accurate order entry Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Provide guidance and assistance to colleagues as appropriate / able based on training and experience. Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of support to all internal and external customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal. Ensure that all duties are carried out in compliance with the company's Quality Management System. Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf. Qualifications 1 to 2 years' experience in a support / administration role advantageous. Knowledge of pricing, tendering or public procurement processes advantageous. Legal /Business / other relevant qualification advantageous. Fluency in Italian and English. Excellent written skill in the relevant languages. Excellent organisational & prioritisation skills. Ability to work under pressure & towards tight deadlines. Strong research & analytical skills. Attention to details, with clerical speed & accuracy. Ability to multitask. Strong customer focus (Internal & External). Positive attitude and proven problem-solving skills. Excellent telephone manner & interpersonal skills. Computer literacy: good working knowledge of Microsoft Office. Experience of Pricing& Tenders Software advantageous. About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labelling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid ##IrishJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Overview As a Clinical Support Specialist, you will be instrumental in driving sales revenues within your assigned territory by providing exceptional clinical support to customers. Your responsibilities will include engaging with customers to enhance sales, service, and overall customer experience. By leveraging your clinical expertise and product knowledge, you will support the development of sales opportunities and ensure effective utilization of our product portfolio. Collaboration with internal and external stakeholders, including Commercial Account Specialists (CAS), will be essential in achieving business objectives and maintaining customer satisfaction. Reporting to: Regional Business Manager Responsibilities The responsibilities will encompass, but will not be limited to: Business Area: Utilize the sales processes to create a territory plan. Ensure assigned sales revenues for that area are achieved. Ensure the price principles are applied in their accounts. Demonstrates knowledge of the contract and tendering process to benefit our commercial business. If a CAS is in the region: o Supports the CAS in meetings with allocated customers. o Provide relevant data to support opportunity targeting. o Applies business acumen in collaboration with CAS to ensure the commercial business plan objectives are achieved. o Identify key stake holders in collaboration with CAS to develop value-based opportunities. Customer: Territory Coverage Engage with customers to drive sales, service, and customer experience. Support our product and service delivery to customers to drive development of sales opportunities. Highly clinically and procedural aware, to support and drive sales opportunities by regally attending clinical cases. Provide excellent knowledge of the product portfolio and other possible devices related. Responsible for providing service to clinical customers defined. Case planning & support using cook products. Be present in the labs and help the staff achieve successful outcomes using cook products. Present and deliver product initiatives. Analysis opportunities within the account by case attendance, customer meetings and data. Provide technical product training to customers. Collects clinical, procedure and competitor data to support business analysis. Manages all assets to customers so they meet the company KPI's. Collaboration: Participates in commercial tasks to protect current business and creating new opportunities via this business route. Support the CAS by providing clinical data and feed back to allow for an improved commercial approach. Supports the CAS about the ordering process and key contacts within customer accounts. Supports the CAS with competitor data to enhance sales capabilities. Demonstrates a strong ability and use of communication skills with internal and external stakeholders. Has awareness and judgement to ask for support as required. Understands our company structure and the associated roles and responsibilities to support the collaborative approach. Understands each customer structure, roles, and responsibilities to aid the collaborative approach. Organizational: Meets or exceeds the administration requirements related to job role. Adheres to company policies, process, and procedures consistent with company timelines. Understand their role and how it fits into the Cook structure to ensure customer and business objectives are meet. Proves in their actions that they understand the importance of teamwork and how it aligns with the companies' policies and expectations. Working closely RBM to ensure goals are achieved and aligned with business plan. Participation at relevant local and international exhibitions, meetings and lectures forwarding relevant information to divisional team. Provide written reports and analysis to the Regional Business Manager as appropriate. Qualifications Qualifications / Requirements: Ability to meet frequently with customers and other decision makers. Ability to travel frequently throughout assigned territory. Proven track record of strong business acumen. Previous medical sales experience preferred. Product or Procedural knowledge an advantage. Good communication and inter-personal skills. Language Skills - good written and verbal command of English and other relevant languages. Excellent numeric skills. Good working knowledge of Microsoft Office. Proven problem-solving skills. Excellent organizational skills. High self-motivation. Prior sales experience is preferred. Availability and willingness to travel extensively on Company business. Average weekly travel is 2 to 3 overnights per week Current driving licence. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Overview The Senior Maintenance Technician/Senior Manufacturing Engineering Specialist is responsible for the preventative maintenance schedule of equipment used in production and engineering. This person is also seen as a subject matter expert for equipment issue resolution and equipment performance improvement. Position: Senior Manufacturing Engineering Specialist Department: Manufacturing Engineering Reporting to: Manager, Manufacturing Engineering Responsibilities Maintain and implement the daily and weekly preventative maintenance (PM) schedule for all production equipment and ensure PM documentation and database is completed compliantly and in a timely manner. Carry out set-up of manufacturing equipment within the production environment. Record and verify inputs. Work with equipment manager on the set-up of new equipment task plans / material lists. Delegates, trains and mentors junior team members in maintenance and engineering activities within the MBU. Lead on the identification and implementation of process improvements within the manufacturing processes. Support with the equipment installation process through Infor EAM. Lead on the resolution of significant equipment breakdowns in production areas and record in Infor EAM. Review maintenance schedules and task plans on an ongoing basis and propose improvements to same. Deliver process improvements / continuous improvement activities as required. Ability and willingness to interact with various functions to problem solve and address equipment/maintenance issues. Interact with auditors and be seen as a Site Lead in the Maintenance field during audits and inspections. Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf. Qualifications Minimum of 7 years' experience in a production/technical support role is required. Production/Technical qualification (Level 7) is preferred. Proficient in A3 / DMAIC methodology. Good communication and inter-personal skills. Proficient in Project Management. Knowledge of medical device quality standards/practises or similar regulated industry would be an advantage. Willingness to seek out and drive improvement. Demonstrated problem solving skills. Highly motivated individual, self-starter with a passion for excellence. Good computer skills including knowledge of Microsoft Office. Proficient in CAD software CREO or similar programs is advantageous. Must be a good team player who is capable of working well to tight deadlines. High degree of self-motivation. Willingness and availability to travel on company business About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labelling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Overview The Tender Representative 1 is responsible for working with Cook Medical Divisions & other relevant departments within Cook Medical, to ensure that Tenders to supply Cook Medical products to the European Market are submitted in a timely and accurate manner. This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems. Find out more about Cook Medical here Responsibilities Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate. Search for potential tender notices relevant to Cook Medical's business. Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers' specific deadlines and requirements - focussing on less complex Tenders. Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly. Support colleagues on more complex Tenders as required. Work with other departments within Cook Medical globally as required to gather information relevant for tenders - e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc. Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts. Update Pricing on relevant systems as necessary to allow for accurate order entry Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance. Provide guidance and assistance to colleagues as appropriate / able based on training and experience. Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required. Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect. Always ensure a high level of support to all internal and external customers, taking ownership for first point of contact resolution wherever possible. Maintain a supportive and communicative relationship within direct and wider teams at all times. Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal. Ensure that all duties are carried out in compliance with the company's Quality Management System. Qualifications 1 to 2 years' experience in a support / administration role advantageous. Knowledge of pricing, tendering or public procurement processes advantageous. Legal /Business / other relevant qualification advantageous. Fluency in German and English. Excellent written skill in the relevant languages. Excellent organisational & prioritisation skills. Ability to work under pressure & towards tight deadlines. Strong research & analytical skills. Attention to details, with clerical speed & accuracy. Ability to multitask. Strong customer focus (Internal & External). Positive attitude and proven problem-solving skills. Excellent telephone manner & interpersonal skills. Computer literacy: good working knowledge of Microsoft Office. Experience of Pricing& Tenders Software advantageous. About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labelling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Overview The primary function of this role is to provide technical leadership within Supplier Quality Engineering and to support to the monitoring, approval and appraisal of suppliers from a quality perspective. Provide support and guidance to departments liaising with suppliers from an operations, engineering and quality control perspective. This includes, but is not limited to, providing support to process/ supplier validation, change requests, non-conforming product issues, Cook Medical Corrective and Preventive Action program, risk assessment and associated Quality System Documentation. Reporting to: Team Lead, Quality Engineering Department: Supplier Quality Engineering Find out more about Cook Medical here Responsibilities Department: Supplier Quality Engineering Drive all assigned Supplier Quality Engineering projects and ensuring that they are managed in a structured fashion and completed in compliance with the relevant procedures. Manage and drive project activities to ensure timely completion of project milestones. Represent team at key review meetings. Work closely to build effective relationships with other functions in particular Operations, IT, Engineering and Regulatory teams. Lead in the area of FDA, QSR and ISO13485 requirements, promoting, awareness of best industry practice and making appropriate decisions on a daily basis using the Quality Engineering Manager as the final arbitrator on critical quality decisions. Identify and implement opportunities for improvement and implements under their own initiative. Maintain a proactive approach to developing Cook's Quality system to meet the changing needs of the business. Ensure that in-house or external Quality issues are effectively prioritised and acted upon in a timely manner. Perform supplier quality audits and management of the supplier corrective action process. Maintain and update supplier audit schedule when required. Implement and develop mechanisms to monitor and identify supplier non-conformance trends based on risk. Track supplier quality performance measurements for suppliers (KPI's) and participate in supplier performance reviews. Completion and approval of supplier evaluations and monitoring when required. Manage and drive continuous improvement activities focusing on supplier quality. Review and support Supplier Change Notifications. Review and approval of raw materials, first part approval and supplier process validations. Maintaining supplier quality documentation in conjunction with purchasing. Liaise with Quality Control by providing Quality Engineering support to Incoming Quality Control, In-Process and Final Quality Control for raw material issues. Provide input and support to the Cook Medical Corrective and Preventive Action program (CAPAs) and the Non-Conforming Product Process. Support of the Internal Audit, Supplier Audit and Regulatory Audit Programmes. Completion of risk assessment of suppliers, non-conforming materials and CAPA's. Provide meaningful Quality measurement while ensuring that in-house or external Quality issues are effectively prioritised and acted upon in a timely manner. Designee to the Quality Engineering Team Lead. Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf. Qualifications Department: Supplier Quality Engineering Third Level qualification in Science, Engineering or a relevant technical discipline. Qualification in Quality/Validation/Statistics would be a distinct advantage. Knowledge of relevant ISO, EU, FDA medical device standards regulations is required. Qualified Lead Auditor, preferably within the Medical Device Industry desirable. Proven knowledge and experience of all aspects of Validation including Process Validation and design validation. Good working knowledge of statistics. Strong interpersonal skill with the ability to communicate effectively at all organisational levels. The ability to challenge thinking/opinion/actions in light of ensuring Cook Medical Quality Systems and Processes are adhered to. High attention to detail in all aspects of the role. Excellent organisational skills. Proven problem-solving skills. High self motivation. Good working knowledge of Microsoft Office. Willingness and availability to travel on company business. About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labeling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Quality Engineering in Limerick Our QE team in Limerick is made up of 4 different subgroups: quality engineering, supplier engineering, regulatory communications and complaint investigations. The supplier quality engineering team are responsible for the qualification, auditing, monitoring and assessment of all new and existing suppliers across this site. This ranges from quality impacting suppliers to non-quality impacting suppliers. Our Quality Engineering team are central to holding Cook to the highest standards because everything we do has an impact on someone's life. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Overview The Manager, Research and Development will be responsible for leading Research and Development teams in the execution of product development projects in line with the Vascular Vision. This role will specifically support the embolization portfolio, leading a global project across multiple sites, with a requirement for regular travel to Denmark and the US. Reporting to: Senior Manager, Research and Development / Director, Research and Development Find out more about Cook Medical here Responsibilities Manage, schedule, costs/budget and resources for project(s) assigned. Interact with physicians for deep clinical understanding and research new unmet needs in a clinical area. Technical responsibility for all Research and Development activities assigned. Improve team processes and systems for quality and delivery of work. Identifying new vendors and strategic partners for product development and component/subassembly supply. Maintain and improve high standard of medical device engineering. Works with other Research and Development Managers, Global Program Managers and Global Directors to ensure sharing of Research and Development best practice. Manage the development of the IP portfolio for their area of responsibility. Team Management: Mentoring, coaching and development of direct reports to attain best performance. Perform routine appraisals to deliver best results and to obtain the maximum team performance. Manage the activities of the Research and Development Engineering team and hold regular team meetings. Foster and maintain a workplace culture respectful and supportive of individual differences. Ensure KPI's and business metrics are achieved. Ensure the Research and Development Engineering team are in compliance with Cook's Quality System requirements and Company HR policies. Ensure team/teams deliver quality designs in a timely manner. Foster relationships and collaborate with other functional stakeholders required for the successful completion of development projects. Must ensure effective communication of project progress and risks to all relevant stakeholders. Must work and interact effectively and professionally with and for others throughout various levels of the global organisation. Must strictly adhere to safety requirements. Must maintain company quality and quantity standards. Ability to remain calm and receptive in fast paced situations. Ensure that Cook's Code of Conduct is considered in all business matters carried out on Cook's behalf. Qualifications Bachelor's degree in engineering or related field is required and 10 years' relevant experience. Strong proven people management skills - a minimum of 5 years previous experience in a supervisory position leading and motivating a group of talented engineering staff is desired. Proven project management skills. Strong technical writer. Good mechanical design, materials aptitude and understanding of engineering fundamentals with extensive medical device materials knowledge. Must have good understanding of IP process. Knowledge of relevant ISO, EU, FDA medical device standards regulations is required. Willingness and availability to travel on company business. About Cook Limerick Cook Medical has been in Limerick since 1996, starting out with labeling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets. Research and Development in Limerick Our mission with R&D is to invent, manufacture, and deliver a unique portfolio of medical devices to the healthcare systems of the world. Our R&D team in Limerick is split into two divisions, Vascular and Medsurg. The R&D engineering teams are responsible for bringing a product from idea or concept all the way to market launch. The R&D Vascular division in Limerick has two programs, peripheral arterial disease (PAD) and venous therapies. The R&D engineers have the opportunity to create novel ideas within feasibility, learn and meet the requirements to bring a medical device through verification and validation, generation of a design history file and be a part of bringing a new product onto the market. All this is done through collaboration within small or large R&D teams and working with cross functional teams both locally in Limerick and globally with our sister companies. Our employee benefits include: Hybrid Work Model Company sponsored Defined Contribution pension scheme Medical Health Insurance cover for you and your immediate family Life Assurance and Income Protection cover Educational Assistance Performance related Bonus Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks Fully equipped gym on site 39-hour week with flexible start & finish times Paid time off to participate in volunteer activities Free parking Subsidised restaurant Sports & Social club #LI-Hybrid To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
