Overview Contentful is looking for a Senior UX Designer to join our Web Experience team on a contract basis until 01/31/26. You’ll work closely with Marketing, Design, Content and Engineering teams to enhance and optimize our digital experiences, helping Contentful’s growth and engagement with customers. In this role, you’ll shape the user experience across digital touchpoints with a primary focus on improving website performance, evolving our design system, and driving user-centric improvements through the adoption and implementation of research and insights. Responsibilities Develop, maintain and optimize Contentful’s marketing website and digital properties from a UX perspective Work in close partnership with designers, content strategists and the SEO team to define and design experiences that fulfil or surpass user and business expectations Create, audit and optimize user journeys, information architecture, navigation and content layout for clarity and conversion Grow our design system to meet evolving user and business needs Create wireframes, prototypes and high-fidelity UI layouts, using our design system Use data (analytics, heatmaps, session recordings) to inform design iterations and improvements Conduct user research (interviews, usability testing, surveys) to uncover insights and validate design decisions Leverage research and insights to inform experimentation and personalization strategies to drive engaging, performant experiences Use Contentful as a product to turn ideas into reality, supporting others to do the same Advocate for UX best practices and contribute to a culture of design excellence and collaboration Mentor junior team members and share knowledge across the organization Qualifications 8+ years of UX/UI design experience, with a strong portfolio showcasing B2B SaaS or complex web-based products Proven experience designing and optimizing marketing websites, delivering measurable performance and results Expertise in developing and maintaining scalable design systems Advanced proficiency with Figma Strong skills in user research, usability testing, and data-informed design Experience using analytics, experimentation and personalization tools Solid understanding of responsive design, accessibility (WCAG), and cross-platform considerations Experience working in cross-functional teams within a fast-paced, agile environment Excellent communication and collaboration skills; able to work cross-functionally and present ideas effectively Excellent problem-solving skills, attention to detail, and ability to balance multiple projects Familiarity with headless CMS/ DXP technology and how Contentful works Knowledge of the following is a plus: Front-end code, frameworks and modern web technologies SEO best practice, Core Web Vitals and performance optimization Use of AI in day-to-day work to improve quality, productivity and efficiency What’s in it for you? Join an ambitious tech company reshaping the way people build digital experiences Stock options for full-time employees Fertility and family building benefits Generous paid time off and work-life balance initiatives Time off to care for and focus on your growing family Personal education budget to improve your skills Virtual and in-person events for learning and networking Wellbeing stipend and monthly communication stipend New hire equipment stipend for hybrid or distributed employees Who we are Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation. We serve more than 4,200 organizations worldwide with teams across Berlin, Denver, San Francisco, London, New York, and distributed locations. We are committed to inclusion and equal opportunity in employment. #J-18808-Ljbffr
