Job Function: Reporting to the OneLearning Service Delivery Supervisor, the Administrative Assistant will be responsible for the smooth running of training sessions via the LMS (Learning Management System) and other systems as required, e.g. IPA Moodle, Web-Ex, Teams, and/or manual systems. The post-holder is responsible for coordination of logistics and administration of online training sessions for Public and Civil Servants across the country. Key Responsibilities: Operations Support the smooth running of large scale Instructor-led online training sessions for the Public Service. Administration of training sessions including: Scheduling courses on the OneLearning LMS and other platforms as required Maintaining course scheduling data on spreadsheets/LMS Provision of course session logistics to key stakeholders within Service Level Agreements/ GDPR requirements (attendance sheet, billing details, cancellations etc.) Updating learner attendance records Generation and administration of key training reports Act as a point of escalation within the team for queries regarding technical support to tutors and students during delivery of online course sessions. Coordinate and provide helpdesk support to learners. Foster a positive work environment by role modelling / leading by example, seeking out better ways of operating and promoting the IPA/OneLearning mission, vision and values through all interactions with stakeholders. Communicate effectively at all levels both verbally and through written communication that will drive participation and engagement. Systems Contribute to development of processes to support service delivery both online and face-to-face. Identify opportunities for system or process continuous improvements and take action to implement these. Ensure integrity of databases and spreadsheets, and that all information is managed accurately, efficiently and in line with data processing requirements. Run and analyse reports, using these to identify issues and opportunities for improvement, making recommendations for process improvements to senior colleagues. Projects and events Support the team’s compliance with statutory and quality assurance compliance. Support quality assurance activities and maintain comprehensive statistics (quality measures, recommendations/complaints). Undertake projects at the direction of the OneLearning management team, taking the lead on the project plan and keeping staff, students, clients updated as appropriate. General Contribute to effective communication and co-ordination across the unit. Any other duties that arise from time to time as directed by the supervisor, manager or nominee. Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time. About the ideal candidate Qualifications Leaving Certificate or equivalent qualification (essential) Knowledge An understanding of the role and objectives of the Institute. Proficiency in Microsoft Office (essential). Experience Minimum two years’ experience in an administrative role with responsibility for a variety of processes and procedures (essential). Minimum two years operations experience in a high volume, fast paced, dynamic environment where attention to detail and organisational skills are essential (essential). Experience in training other staff on processes and procedures. Proven track record of providing excellent customer service with exceptional written and verbal communication skills. Demonstrated ability to provide professional and proactive stakeholder engagement and management. Experience with Learning Management Systems, CRM’s HR Management Systems or other similar systems. A track record in continuous learning and development. Skills Strong analytical and problem solving skills. Demonstrated ability to learn new technologies. Excellent standard of written English suited to writing emails and content for website or programme description documents. How to Apply: Please complete the eligibility form (application form) and upload it along with your CV via the IPA application portal at. CV’s unaccompanied by the eligibility form will not be considered. Closing date for applications is Monday, 17th February 2025 at 1pm (Irish time). Any queries should be directed to. #J-18808-Ljbffr
About the CEA The Corporate Enforcement Authority (CEA) is Ireland’s company law enforcement agency. The CEA’s core functions include promoting compliance with company law, investigating suspected instances of non-compliance, and taking enforcement action as necessary. About the Role The CEA is seeking to fill 2 posts of Higher Legal Executive. The successful candidate will experience a varied and challenging portfolio of responsibilities and involvement in work that is both innovative and ground-breaking in company law, civil and criminal law. They will primarily be involved with managing assigned files under supervision, attending prosecution counsel, attending court, costs accounting in the Office, and liaising with court staff. The successful candidate will be required to carry out duties in one or more of the different Legal Directorates of the Authority and will report to the Senior Legal Advisors. Principal Duties and Responsibilities The functions list below is non-exhaustive, and successful candidates will be required to perform other duties as appropriate to the posts which may be assigned from time to time and to contribute to the development of the post. Among other tasks, the successful candidate will primarily engage in the following: Managing assigned files under appropriate supervision. Engaging with internal and external stakeholders, including counsel, witnesses, An Garda Síochána, and the Court Service in relation to casework. Preparing legal documents for service and filing e.g., Production Orders, Notices of Motion, and Affidavits supporting applications to the Courts. Supporting prosecuting lawyers in court e.g. District Court proceedings, Judicial Review matters. Processing legal costs, accounting, and legal costs recovery work. Assisting in the training, development, and management of legal executives, trainee law clerks, or administrative staff. Maintaining case notes and completing post-court administration, including updating the case management system and physical files. Utilising ICT case management systems and applications to obtain the maximum benefits from these tools, including IT tools to manage disclosure obligations. Contributing to the development of processes and procedures in relation to data quality, case management, and reporting metrics in line with our strategic objectives. Contributing to the overall management and strategic development of research and analysis services within the CEA. Contributing to the overall development of the CEA and wider organisation by sharing their knowledge and experience. Any other duties, including administrative, which may be deemed appropriate by CEA senior management from time to time. All Higher Legal Executives work collaboratively and proactively to provide support as needed to colleagues in their own team and across the Divisions and the organisation. How to Apply Full information on the job specification, the essential and desirable requirements, and the process can be found in the candidate booklet. Applications can only be made by submitting the correct, completed application form before 5pm on Wednesday, 29th January 2025. Only applications correctly and fully submitted online will be accepted into the campaign. CVs will not be considered. Applications will not be accepted after the closing date. Equal Opportunities The CEA is an equal opportunities employer and is committed to championing an inclusive and diverse workforce that reflects modern Ireland. The CEA strives to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work. Questions on this role should be directed to #J-18808-Ljbffr
