Job Title: Workshop Controller Reports to: Service Manager Main Purpose: We are currently recruiting for a Workshop Controller to join the Connolly Motor Group, within the Service team, Volkswagen and Audi Sligo. The role: The successful candidate will ensure the smooth and timely flow of work through the workshop, leading to customer satisfaction. To ensure the work is completed on time and efficiently thereby contributing to the achievement of departmental service targets. To ensure work is completed using the right first time approach by ensuring the work is allocated to suitable technicians in terms of qualification or experience. To ensure the team delivers the highest standard of service and that each opportunity is taken to continuously improve the working methods and standards. Role Responsibilities: Management Monitor progress of jobs in the workshop and advise service advisors and reception of any delays or issues Ensures jobs are allocated across the department and it is adequately staffed to achieve departmental objectives Prioritises workshop jobs with the Service manager and General Manager to meet customers requirements Signs off job cards for appropriate warranty work Ensure the correct warranty procedure is followed on new and used vehicles and all documentation relating to warranty work and returnable components is up to date and accessible Ensures that adequate support is given to the technical team so that the hours and materials used optimise cost effectiveness, using dialogues to identify parts required and upsale opportunity Liaises with the Parts team to ensure appropriate and timely pre-picking for planned jobs Authorise and document all consumable and internal parts requisitions Maintain a clean, well-decorated and tidy workshop to achieve the highest standards of workshop presentation Assist the Aftersales g and General Manager to ensure optimum staff performance and efficiency is achieved at all times through the recruitment, assessment and training of all team members Provides regular feedback to the Service Manager and General Manager on departmental activity and performance Assist HR with employment relations and recruitment & selection Readiness to attend and undergo training as and when required by the Company and the Manufacturer Weekly technician toolbox meeting Customer facing when needed - complete road tests and deal with queries to resolution Ensuring service processes meet ISO requirement and are implemented in a consistent manner Working with Service Manager to ensure a safe and healthy working environment ensuring staff comply with Health and Safety requirements The person: Skills and Competencies: Previous experience in a similar role in the automotive industry or qualified technician interested in career progression People Management experience is beneficial Time Management skills Strong IT skills Ability to communicate clearly with customers and colleagues, face to face, by phone or email Excellent problem solving and decision making Decisive - can work on own initiative and take accountability Customer service experience Continuous improvement mindset Full driving license is essential Build strong interdepartmental relationships and pay close attention to other departments requirements Skills: Problem Solving Decisive Strong Communicator
Job Title: Finance Assistant Responsible to: Commercial Accountant Main Purpose of Job: We are seeking a detail-oriented and motivated Finance Assistant to join the Connolly Motor Group in Sligo to cover multiple sites in Sligo / Donegal. The role: The successful candidate will have responsibility for multiple reporting entities and the role will provide an excellent development opportunity for the right candidate. The role will be office based in Sligo and travelling across sites will be required. Responsibilities: Working closely with a senior accountant you will: Assist with the preparation of financial reports, budgets and forecasts at site and Group level. Ensure the accuracy and integrity of information used in reporting, analysis, and decision-making, by thoroughly evaluating key business metrics and trends. Build and maintain sound and reliable business relationships across the organization. Advise on and facilitate the implementation of new processes/systems to improve the efficiency and effectiveness of the team. Travelling across sites will be required The person: Skills and Competencies: Accounting qualification (ACCA/ACA/CIMA Qualified/Part qualified, Accounting Technician qualification) is advantageous but not essential Experience in a financial/commercial accounting role would be beneficial Strong interpersonal and communication skills, particularly when working closely with non-financial teams Proficiency in Microsoft Excel Ability to be part of multiple business projects, while sustaining core objectives Full driving licence Skills: Strong interpersonal and communication Microsoft Excel Driving License
Job Title: Parts Advisor Responsible to: Parts Manager Main Purpose of Job: We are currently recruiting for a Parts Advisor to join the Connolly Motor Group, within the Parts team in Volkswagen and Audi Ballina. The role: The successful candidate will be required to work within the Parts team to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to ensure the appropriate maintenance of stock is available and thus the needs of the customers are delivered. Role Responsibilities: Maintenance of stock including processing parts, deliveries, orders and returns Dealing with aftersales customers both on the phone and in person Delivery of products to trade customers Dealing with customer queries Co-Ordinate daily parts deliveries Promote accessories sales Promotion/ sales/securing of ordersfrom existing and prospective customers General Warehouse duties The person: Skills and Competencies: Ability to work in a team Ability to work on own initiative Results orientated Interested in working in a fast-paced environment Attention to detail is fundamental to ensure quality is consistently delivered Keen interest in the Motor Industry Continuous improvement mindset Driver license is required Flexibility is required Strong communication skills with internal and external customers, suppliers and the manufacturer Build strong interdepartmental relationships and pay close attention to other department requirements Proficient in Microsoft Office Package (Word, Excel, Email) Experience of using Kerridge Desirable not essential A Technical background would be a distinct advantage Skills: Drivers license attention to detail communication skills
