Job Title: Senior HR Advisor - Overseas Reports to: Head of HR Operations Terms: Permanent, Full time, Hybrid (50% remote working) HO, Dublin Ireland Salary: GBF7 (€70, 088 - €77, 875) Requirements: Travel may be required to Concern’s programme countries, likely 2 to 3 support visits per annum (6-9 weeks in total). About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries. Concern’s vision, mission, and work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear, and oppression. Our culture is values-driven, and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and is enabled to succeed in their work and contribute to delivering on our mission. Role Purpose: The Senior HR Advisor is a key role within the People function, working closely with senior managers and line managers to contribute to the development and delivery of people initiatives that achieve shared organisational objectives. The role will focus on people engagement, performance management, employee relations, talent management and development, and progressing workplace equality, diversity, and inclusion. The Senior HR Advisor will support our management teams in our countries of operation and will lead a number of global strategic people initiatives. Travel to our programme countries is required, likely 2 to 3 support visits per annum (6-9 weeks in total). The Senior HR Advisor will play a key role in delivering the recently approved People Strategy for the organisation. Responsibilities: Provide leadership and development of 3 HR Advisors through effective direction, delegation, coaching, and performance management. Contribute to the strategic direction of the People function within the organisation. Participate in and lead strategic projects, including the introduction of the Misconduct Disclosures Scheme. Lead the implementation and roll-out of Concern’s Global Pay Banding Framework. Build trusting relationships with senior and line managers, providing strategic HR support and guidance. Promote positive employee relations and engagement in line with best practices. Handle day-to-day HR activities, including salary benchmarking and updating staff handbook. Manage and support complex individual queries or cases in a timely manner. Participate in investigations related to staff misconduct, ensuring compliance with employment legislation. Foster strong working relationships with the Safeguarding Unit and Internal Audit and Investigations Unit. Deputise for the Head of HR Operations as required. Provide on-call cover for the 24-hour emergency phone. Accept and pursue any new objectives or responsibilities assigned by the Head of HR Operations. Demonstrate leadership on workplace equality, diversity, and inclusion. All managers are responsible for upholding and promoting Concern’s values and participating in emergency responses. Role Holder Requirements: A qualification in Human Resource management or equivalent professional experience. Extensive professional experience in employee relations, investigations, and/or employment law. Demonstrable professional experience in Human Resources in a mid to large-sized organisation with at least two years in a management role. Fluency in French. Experience working in the INGO sector is highly desirable. Ability to build strong working relationships at all levels. Experience in implementing processes across geographically distributed teams. Excellent planning, organisational, and time management skills. Ability to manage multiple priorities with attention to detail. CIPD Member (desired). To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date. If you have any concerns about our recruitment process and need particular assistance, please let us know. Concern has an organizational Code of Conduct (CCoC) with associated policies to ensure the maximum protection of programme participants from exploitation. Staff are expected to maintain the highest standards in their workplace conduct. Your Personal Data: During this job application, you will provide Concern with your personal data. Concern is committed to complying with all relevant data protection legislation. For more information on how to exercise your rights, please visit www.concern.net/about/privacy . #J-18808-Ljbffr
Our vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. We believe that no-one should have to live in fear that they won't have a home to sleep in or enough food to feed their children. For over 50 years, we have been working with the world's poorest people to transform their lives. Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our Head Office team and are currently looking for a Monitoring, Evaluation and Learning Adviser (Irish Aid) to be part of our Monitoring, Evaluation and Learning (MEL) team. The MEL team sits within the Strategy, Advocacy and Learning (SAL) department and works primarily to support Country Programmes. Central to the MEL team is their collaboration with technical advisors and programme teams across our core sector areas of Health, Nutrition, WASH, Education and Livelihoods as well as in our thematic approaches of Equality, Climate and Environment, Conflict Sensitivity, Disaster Risk Reduction and Protection. The MEL team plays a key role in shaping the global MEL strategy and approaches implemented across 26 countries. Concern offers in-house management and leadership courses and tailored organisation-wide learning opportunities both in-person and online. We are committed to providing our staff with the skills needed to excel in their jobs. All employees are required to undertake training in equality, diversity and inclusion; the Code of Conduct; and safeguarding, along with any other training required for the role. Our culture is values driven and friendly. A global engagement survey conducted in 2022, responded to by 3,577 of our staff, showed that 89% of our staff would happily recommend Concern as a great place to work and 94% are proud to tell people that they work for Concern. Our office is located in Dublin 2 and we are currently working a hybrid model (50% remote working) and offer flexi time. This role involves up to 30% travel to Concern’s countries of operations. The job: You will primarily provide support on monitoring, evaluation and learning to Concern’s Irish Aid funded programmes (under both the Long Term Development (LTD) Stream (17 countries), Chronic Humanitarian Crises (CHC) Stream (10 countries) and Global Citizenship Education) as well as supporting Concern’s wider global monitoring and evaluation activities as part of the work of the Strategy, Advocacy and Learning (SAL) Directorate. You will report to the Senior Monitoring, Evaluation and Learning Adviser in SAL, while coordinating closely with the Irish Aid Programme Coordinator in the International Programmes Department and the Humanitarian Adviser in the Emergency Directorate. Job location: Ireland or the UK (candidates must be legally entitled to work in Ireland or the UK at the time of application). If you join us, this is what you will be doing: Supporting the monitoring of the Irish Aid funded Long Term Development, Chronic Humanitarian Crises and Global Citizenship Education programmes within the Ireland Civil Society Partnership (ICSP) in Concern. This includes: With the Senior MEL Advisor, undertaking regular coordination with the Irish Aid Programme Coordinator and International Programmes Directorate to ensure appropriate MEL support is provided to all countries implementing Irish Aid funded programmes. Overseeing the joint team work of MEL Advisors (following the country Focal Point allocations) when working with country teams to develop comprehensive M&E plans, conduct baselines and set targets within the ICSP. In coordination with other MEL advisers in SAL and Concern’s Digital Data Gathering (DDG) team, support the development of data collection tools at all levels (activity, output, outcome) for all participating countries, ensuring standardisation where possible. Conducting annual reviews of M&E plans and indicator tracking. In coordination with country teams, support the annual survey process in each country, ensuring standard processes are followed, that meet Irish Aid requirements, with regard to sampling, indicator collection, cohort monitoring, use of standard data collection tools, training of enumerators. Ensure that any agreed changes to Results Frameworks with Irish Aid are reflected in updated M&E plans, data collection tools and data collection strategies. Develop and manage annual country level M&E Support Plans for the LTD and CHC programmes, including identifying teams with higher support needs and coordinating M&E support missions with other SAL advisers. Conduct 3-4 country support visits to prioritized countries implementing the Irish Aid funded programmes (shared between LTD and CHC). Improving on the data management, visualisation and analysis of data. This includes: Undertaking further analysis of the data collected through the monitoring system, including identifying (and addressing) data quality issues. Providing support to countries on the use of data for documentation of learning, including supporting the reporting process to Irish Aid. Work with the SAL DDG team to develop programme dashboards for each country on the Concern data visualisation system (Zoho reports), updating these dashboards as required throughout the programme. Develop global dashboards, to bring together key data from different countries on common themes for comparison and learning, identifying trends and issues that may need to be addressed, and subsequently raise support needs with SAL. Contribute to overall improvements to monitoring in Concern, developing guidance on key issues to be shared on Concern’s Programme Quality Guide. Support the Reviews and Final Evaluations of the funded programmes. This includes: Taking the technical lead on the Thematic and/ or Annual Reviews, as well as Mid Term Reviews of the LTD and CHC programme streams, in coordination with the relevant programme coordinators. Taking the technical lead on the final evaluation of the ICSP. Contributing to improving evaluations and learning. Other Tasks will include: Support the MEL team in the focal point allocation system (for countries implementing Irish Aid programmes). This includes regular monthly calls with countries to check in on challenges and progress. Based on the support needs identified, either provide the required support or refer to other MEL colleagues. Provide technical MEL support to the MEAL Coordinator of the The Horn of Africa (HoA) Child Wasting Initiative (CWI) programme funded by Irish Aid, implemented in Ethiopia, Somalia and Kenya. Liaise with SAL advisers to identify guidance in need of a review and updating relevant resources on the PQ Guide. Participating in and contributing to monthly MEL Cafés hosted by SAL on various monitoring, evaluation and learning issues. Sharing any new indicators, data collection tools, and lessons learned developed within the framework of this Programme for use globally by Concern. Supporting the Programme Knowledge and Learning Officer to maintain the Irish Aid programme page on Concern’s knowledge hub. Participation in standing and ad hoc working groups related to key elements of the IA programming. Participation in external fora (ICSP ME Framework consultation meetings, Dóchas Results Working Group, among others). Skills you will bring: In addition to having a post-graduate qualification in a relevant discipline, you will have the following essential skills: French (C1). Three to five years working in developing countries or supporting developing country programmes in monitoring, evaluation and learning. Specific experience working on MEL in at least one of the following areas: Livelihoods, Disaster Risk Reduction, Resilience, Health, Nutrition, WASH or cash-based programmes. Practical experience of putting in place robust monitoring systems and conducting or managing. High level of analytical capacity and use of data analysis tools for project/programme. Experience of capacity building of both internal and partner staff in Planning, Monitoring and Evaluation processes and data collection (both quantitative and qualitative). Excellent communication and interpersonal skills and ability to operate as part of a team as well as working independently. Excellent spoken and written English. Desirable: Previous experience with IForm Builder and/or use of JavaScript. Previous experience with Zoho Report. You will report to Senior Planning, Monitoring and Evaluation Adviser and work closely with the Irish Aid Programme Coordinator, SAL Technical Advisers, Desk Officers in the International Programmes Directorate and key overseas staff, as well as with the Alliance partners’ staff. The salary for Ireland is from €57,683 to €64,092 (Global Band 6) and this is a fixed term (two years) contract, with the possibility of extension. The salary for the UK to be confirmed. Candidates must be legally entitled to work in Ireland or the UK at the time of application. If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date. We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neuro-divergent - please let us know and we will do our best to accommodate you. #J-18808-Ljbffr
Job Title: Emergency Director Reports to: Chief Executive Officer Terms: Full-time, Permanent contract at exec level (GBF10); Dublin, Ireland Salary: Global Band 10 (€102,272 - €113,635) Requirements: Willingness to be deployed to an emergency at short notice Willingness and ability to travel to any of Concern's existing or potential country programmes as deemed necessary About Concern: Established in 1968, Concern is an international, humanitarian, non-governmental organisation dedicated to the reduction of suffering and the elimination of extreme poverty in the world’s poorest countries. Role Purpose: The Emergency Director is responsible for promoting adherence to the organisation’s commitment to the delivery of principled humanitarian responses, and for developing its capacity to respond efficiently and effectively to emergencies in new and existing countries of operation. Responsibilities: Evolve and promote adherence to the organisation’s commitment to the delivery of principled humanitarian responses. Maintain a watching brief on emerging crises and ensure timely responses to crises. Ensure a commitment to learning from responses, including regular evaluations of emergency responses. Develop and support emergency preparedness, mitigation, and response activities in existing country programmes through effective Disaster Risk Reduction programming. Ensure that Concern’s security policy and guidance documents reflect good practice. Lead organisation Crisis Management Teams in response to critical incidents as directed by the CEO. Work with the Director of Protection and Safeguarding to ensure that Concern is a safe organisation. Ensure the Surge Team is fully staffed and deployed effectively. Work with the International Supply and Logistics Manager to ensure effective operation of the Supply and Logistics Unit. Support the advocacy team to influence relevant policy agendas. Engage effectively as a member of the Senior Management Team. Uphold and promote Concern’s values, demonstrating leadership on workplace equality, diversity and inclusion. Actively participate in any emergency response as required. Role Holder Requirements: Essential: Significant proven experience of working in an overseas context, preferably in development and humanitarian contexts. At least five years’ experience at a senior management level in an overseas humanitarian context. Desirable: Experience of managing multi-disciplinary teams. Proven ability to develop security risk management policies. Proven ability to design and deliver training courses in relevant areas of humanitarian programming. To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. #J-18808-Ljbffr
Job Title: Executive Assistant - Fundraising Reports to: Director of Fundraising Operations Liaises with: Fundraising, Communications, Active Citizenship, Advocacy, CEO Office, International Programming, Fundraising and Advocacy teams outside of Ireland, and External Suppliers. Job location: Dublin 2. We are currently working a hybrid model (50% remote working) and offer flexi time. Pay Band: €36,301- €40,335 Contract: 1 Year Fixed Term Contract – maternity cover 14th February 2025-14th February 2026. Our vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. We believe that no-one should have to live in fear that they won't have a home to sleep in or enough food to feed their children. For over 50 years we have been working with the world's poorest people towards this goal. Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our HQ team and are currently looking for an Executive Assistant, Development and Fundraising to be part of our Development and Fundraising directorate. Job Purpose: You will act as a central administrative support to the Development and Fundraising (D&F) Leadership team and play a key role in co-ordinating meetings and D&F activities, creating internal communications, co-ordinating reports, carrying out research and supporting the activities of the team. Your Key Responsibilities: Support to D&F Leadership Team Act as a central point of contact for the DFLT, co-ordinating meetings, workshops and staff briefings, producing agendas and high-quality minutes, managing logistics, maintaining action logs and preparing and circulating relevant papers. Provide support to the CRM Steering Committee. Co-ordinate monitoring and evaluation activities to support the delivery of annual D&F plans. Co-ordinate and maintain Directorate Calendar, monitoring key dates and reminding DFLT of key moments, deadlines and important tasks. Manage annual leave and training calendars for the Directorate. Manage the delivery of key Directorate projects – including overseeing the D&F Induction process for new staff members, keeping all D&F induction packs up to date. Provide timely administrative support to the Integrated Campaigns Manager to support Emergency fundraising appeals, which may include out of hours support on occasion. On an ad hoc basis, support DFLT members in organising events, consultants, away days and projects. Support to the D&F Director Manage the D&F Director’s diary and liaise with colleagues across the organisation as well as supporters, donors and partners. Support the D&F in the development of annual plans for the Directorate and co-ordinate monitoring and evaluation activities, collating information for KPI and monthly reports. Organise travel arrangements and expense claims where required. Carry out research on an ad hoc basis to support the development of new fundraising initiatives and projects. Internal Communications Take a lead on internal communications across the Directorate, creating content for internal updates and briefings and managing content on the D&F Intranet pages. Co-ordinate any Staff social activities and communications. Compile information for reports and create PowerPoint presentations to support the Director of D&F and other members of the DFLT. Administration Manage the information resources for D&F, creating a system that facilitates easy access and sharing of information across the DFLT and the wider Directorate. Co-ordinate administrative support to the DFLT and the wider Directorate, where required. Maintain administrative systems including online and collaborative systems, department schedules, purchase orders, expense claims and credit card reconciliations, meeting room bookings, travel calendars and staff annual leave calendars. Act as a point of contact for directorate information for other departments. Ensure that office supplies are purchased and stocked in accordance with organisational purchasing guidelines and thresholds. Support directorate projects and other projects or tasks as may be assigned, including support to the donor care team with donation processing or phone calls from time to time. Provide reception cover in the Dublin office as rostered. Arrange and manage staff and volunteer travel, visas and accommodation. Ensure that all activity is carried out in full compliance with Concern’s financial and administrative policies and procedures. Undertake other duties and tasks as may be agreed from time to time. Upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion values. Skills you will bring to the team: Essential: Experience of providing pro-active administrative support to a busy office environment, including the ability to collaborate effectively with colleagues across the organisation, as well as with partners, donors and supporters. Undergraduate degree. 3 years in an administration, PA or fundraising role. Excellent organisation, administrative and time management skills with the ability to prioritise and plan a busy workload. Excellent interpersonal skills and the ability to communicate with a wide range of people and build strong internal and external working relationships. Excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. Strong numeracy levels and good attention to detail in financial administration. Ability to work effectively in a team as well as ability to work on own initiative. Ability to maintain confidentiality at all times. High level of proficiency in Word, Excel, PowerPoint and Outlook, as well as remote working systems such as SharePoint and MS Teams. An appreciation of Concern’s work and the values and culture of the Development & Fundraising Directorate. Desirable: Experience in a telemarketing environment. Knowledge of GDPR regulations. Knowledge of and interest in development issues and a commitment to Concern’s work with people in the developing world. To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer posts before the closing date. If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you. Your Personal Data: During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. #J-18808-Ljbffr
Our vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. We believe that no-one should have to live in fear that they won't have a home to sleep in or enough food to feed their children. For over 50 years, we have been working with the world's poorest people to transform their lives. Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our Head Office team and are currently looking for a Monitoring, Evaluation and Learning Adviser (Irish Aid) to be part of our Monitoring, Evaluation and Learning (MEL) team. The MEL team sits within the Strategy, Advocacy and Learning (SAL) department and works primarily to support Country Programmes. Central to the MEL team is their collaboration with technical advisors and programme teams across our core sector areas of Health, Nutrition, WASH, Education and Livelihoods as well as in our thematic approaches of Equality, Climate and Environment, Conflict Sensitivity, Disaster Risk Reduction and Protection. The MEL team plays a key role in shaping the global MEL strategy and approaches implemented across 26 countries. Concern offers in-house management and leadership courses and tailored organisation-wide learning opportunities both in-person and online. We are committed to providing our staff with the skills needed to excel in their jobs. All employees are required to undertake training in equality, diversity and inclusion; the Code of Conduct; and safeguarding, along with any other training required for the role. Our culture is values driven and friendly. A global engagement survey conducted in 2022, responded to by 3,577 of our staff, showed that 89% of our staff would happily recommend Concern as a great place to work and 94% are proud to tell people that they work for Concern. Our office is located in Dublin 2 and we are currently working a hybrid model (50% remote working) and offer flexi time. This role involves up to 30% travel to Concern’s countries of operations. The job: You will primarily provide support on monitoring, evaluation and learning to Concern’s Irish Aid funded programmes (under both the Long Term Development (LTD) Stream (17 countries), Chronic Humanitarian Crises (CHC) Stream (10 countries) and Global Citizenship Education) as well as supporting Concern’s wider global monitoring and evaluation activities as part of the work of the Strategy, Advocacy and Learning (SAL) Directorate. You will report to the Senior Monitoring, Evaluation and Learning Adviser in SAL, while coordinating closely with the Irish Aid Programme Coordinator in the International Programmes Department and the Humanitarian Adviser in the Emergency Directorate. Job location: Ireland or the UK (candidates must be legally entitled to work in Ireland or the UK at the time of application). If you join us, this is what you will be doing: Supporting the monitoring of the Irish Aid funded Long Term Development, Chronic Humanitarian Crises and Global Citizenship Education programmes within the Ireland Civil Society Partnership (ICSP) in Concern. This includes: With the Senior MEL Advisor, undertaking regular coordination with the Irish Aid Programme Coordinator and International Programmes Directorate to ensure appropriate MEL support is provided to all countries implementing Irish Aid funded programmes. Overseeing the joint team work of MEL Advisors (following the country Focal Point allocations) when working with country teams to develop comprehensive M&E plans, conduct baselines and set targets within the ICSP. In coordination with other MEL advisers in SAL and Concern’s Digital Data Gathering (DDG) team, support the development of data collection tools at all levels (activity, output, outcome) for all participating countries, ensuring standardisation where possible. Conducting annual reviews of M&E plans and indicator tracking. In coordination with country teams, support the annual survey process in each country, ensuring standard processes are followed, that meet Irish Aid requirements, with regard to sampling, indicator collection, cohort monitoring, use of standard data collection tools, training of enumerators. Ensure that any agreed changes to Results Frameworks with Irish Aid are reflected in updated M&E plans, data collection tools and data collection strategies. Develop and manage annual country level M&E Support Plans for the LTD and CHC programmes, including identifying teams with higher support needs and coordinating M&E support missions with other SAL advisers. Conduct 3-4 country support visits to prioritized countries implementing the Irish Aid funded programmes (shared between LTD and CHC). Improving on the data management, visualisation and analysis of data. This includes: Undertaking further analysis of the data collected through the monitoring system, including identifying (and addressing) data quality issues. Providing support to countries on the use of data for documentation of learning, including supporting the reporting process to Irish Aid. Work with the SAL DDG team to develop programme dashboards for each country on the Concern data visualisation system (Zoho reports), updating these dashboards as required throughout the programme. Develop global dashboards, to bring together key data from different countries on common themes for comparison and learning, identifying trends and issues that may need to be addressed, and subsequently raise support needs with SAL. Contribute to overall improvements to monitoring in Concern, developing guidance on key issues to be shared on Concern’s Programme Quality Guide. Support the Reviews and Final Evaluations of the funded programmes. This includes: Taking the technical lead on the Thematic and/ or Annual Reviews, as well as Mid Term Reviews of the LTD and CHC programme streams, in coordination with the relevant programme coordinators. Taking the technical lead on the final evaluation of the ICSP. Contributing to improving evaluations and learning. Other Tasks will include: Support the MEL team in the focal point allocation system (for countries implementing Irish Aid programmes). This includes regular monthly calls with countries to check in on challenges and progress. Based on the support needs identified, either provide the required support or refer to other MEL colleagues. Provide technical MEL support to the MEAL Coordinator of the The Horn of Africa (HoA) Child Wasting Initiative (CWI) programme funded by Irish Aid, implemented in Ethiopia, Somalia and Kenya. Liaise with SAL advisers to identify guidance in need of a review and updating relevant resources on the PQ Guide. Participating in and contributing to monthly MEL Cafés hosted by SAL on various monitoring, evaluation and learning issues. Sharing any new indicators, data collection tools, and lessons learned developed within the framework of this Programme for use globally by Concern. Supporting the Programme Knowledge and Learning Officer to maintain the Irish Aid programme page on Concern’s knowledge hub. Participation in standing and ad hoc working groups related to key elements of the IA programming. Participation in external fora (ICSP ME Framework consultation meetings, Dóchas Results Working Group, among others). Skills you will bring: In addition to having a post-graduate qualification in a relevant discipline, you will have the following essential skills: French (C1). Three to five years working in developing countries or supporting developing country programmes in monitoring, evaluation and learning. Specific experience working on MEL in at least one of the following areas: Livelihoods, Disaster Risk Reduction, Resilience, Health, Nutrition, WASH or cash-based programmes. Practical experience of putting in place robust monitoring systems and conducting or managing. High level of analytical capacity and use of data analysis tools for project/programme. Experience of capacity building of both internal and partner staff in Planning, Monitoring and Evaluation processes and data collection (both quantitative and qualitative). Excellent communication and interpersonal skills and ability to operate as part of a team as well as working independently. Excellent spoken and written English. Desirable: Previous experience with IForm Builder and/or use of JavaScript. Previous experience with Zoho Report. You will report to Senior Planning, Monitoring and Evaluation Adviser and work closely with the Irish Aid Programme Coordinator, SAL Technical Advisers, Desk Officers in the International Programmes Directorate and key overseas staff, as well as with the Alliance partners’ staff. The salary for Ireland is from €57,683 to €64,092 (Global Band 6) and this is a fixed term (two years) contract, with the possibility of extension. The salary for the UK to be confirmed. Candidates must be legally entitled to work in Ireland or the UK at the time of application. If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date. We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neuro-divergent - please let us know and we will do our best to accommodate you. #J-18808-Ljbffr
Job Title: Senior HR Advisor - Overseas Reports to: Head of HR Operations Terms: Permanent, Full time, Hybrid (50% remote working) HO, Dublin Ireland Salary: GBF7 (€70, 088 - €77, 875) Requirements: Travel may be required to Concern’s programme countries, likely 2 to 3 support visits per annum (6-9 weeks in total). About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries. Concern’s vision, mission, and work are all defined by one goal – ending extreme poverty, whatever it takes. Role Purpose: The Senior HR Advisor is a key role within the People function, working closely with senior managers and line managers to develop and deliver people initiatives that achieve shared organisational objectives. Responsibilities include people engagement, performance management, employee relations, talent management and development, and progressing workplace equality, diversity, and inclusion. Responsibilities: Provide leadership and development of 3 HR Advisors through effective direction, delegation, coaching, and performance management. Contribute to the strategic direction of the People function within the organisation. Participate in and lead strategic projects, including the introduction of the Misconduct Disclosures Scheme. Lead the implementation of Concern’s Global Pay Banding Framework. Build trusting relationships with senior and line managers, providing strategic HR support and guidance. Promote positive employee relations and engagement in line with best practices. Handle day-to-day HR activities, including salary benchmarking and updating the staff handbook. Manage and support complex individual queries or cases. Participate in investigations related to staff misconduct, ensuring compliance with employment legislation. Foster strong working relationships with the Safeguarding Unit and Internal Audit and Investigations Unit. Deputise for the Head of HR Operations as required. Provide on-call cover for the 24-hour emergency phone. Accept and pursue new objectives or responsibilities assigned by the Head of HR Operations. Demonstrate leadership on workplace equality, diversity, and inclusion. All managers are responsible for upholding and promoting Concern’s values. All managers are required to actively participate in any emergency response as needed. Role Holder Requirements: A qualification in Human Resource management or relevant professional experience. Extensive professional experience in employee relations, investigations, and/or employment law. Demonstrable experience in Human Resources in a mid to large-sized organisation with at least two years in a management role. Fluency in French. Experience working in the INGO sector is highly desirable. Ability to build strong working relationships at all levels. Experience in implementing processes across geographically distributed teams. Excellent planning, organisational, and time management skills. Ability to manage multiple priorities with attention to detail. CIPD Member (desired). To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date. If you have any concerns about our recruitment process and need assistance, please let us know. Concern has an organizational Code of Conduct (CCoC) with three Associated Policies to ensure the protection of programme participants and clarify the responsibilities of Concern staff. Candidates offered a job will be expected to sign the Concern Staff Code of Conduct and Associated Policies. Your Personal Data: During this job application, you will provide your personal data. Concern is committed to complying with all relevant data protection legislation. For additional information, please consult our website or contact the Human Resource Division in our Head Office. Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the elimination of extreme poverty in the world’s poorest countries. #J-18808-Ljbffr
Job Title: Emergency Director Reports to: Chief Executive Officer Terms: Full-time, Permanent contract at exec level (GBF10); Dublin, Ireland Salary: Global Band 10 (€101,635 - €109,792) Requirements: Willingness to be deployed to an emergency at short notice Willingness and ability to travel to any of Concern existing or potential country programmes as deemed necessary About Concern: Established in 1968, Concern is an international, humanitarian, non-governmental organisation dedicated to the reduction of suffering and the elimination of extreme poverty in the world’s poorest countries. Concern’s vision, mission and work are all defined by the goal of ending extreme poverty, whatever it takes. Role Purpose: The Emergency Director is responsible for promoting adherence to the organisation’s commitment to the delivery of principled humanitarian responses, and for developing its capacity to respond efficiently and effectively to emergencies in new and existing countries of operation. Responsibilities: Evolve and promote adherence to the organisation’s commitment to the delivery of principled humanitarian responses in a manner consistent with good practice standards. Maintain a watching brief on emerging crises and ensure responses are established in a timely manner to crises in which we do not have a prior presence. Ensure a commitment to learning from our responses, including through the completion of regular evaluations of emergency responses. Develop and support emergency preparedness, mitigation, and response activities in existing country programmes through effective Disaster Risk Reduction programming. Ensure that Concern’s security policy and guidance documents reflect good practice. Lead organisation Crisis Management Teams in response to critical incidents in any of our countries of operation. Work with the Director of Protection and Safeguarding to ensure that Concern is a safe organisation delivering safe programmes. With the Head of Emergency Operations, ensure that the Surge Team is fully staffed and deployed in an optimal way. Work with the International Supply and Logistics Manager to ensure the capacity and effective operation of the Supply and Logistics Unit. Support the advocacy team to influence relevant policy agendas and represent Concern in relevant fora. Engage effectively as a member of the Senior Management Team. Uphold and promote Concern’s values, demonstrating leadership on workplace equality, diversity and inclusion. Actively participate in any emergency response as and when required. Role Holder Requirements: Essential: Significant proven and demonstrable experience of working in an overseas context, preferably with experience of both development and humanitarian contexts. At least five years’ experience at a senior management level in an overseas humanitarian context. Desirable: Experience of managing multi-disciplinary teams. Proven ability to develop security risk management policies and good practice. Proven ability to design and deliver training courses in security risk management, humanitarian policies and practice. To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. #J-18808-Ljbffr
The job: Telemarketer Location: Our office is located in Dublin 2 and the role will be in the office full-time. We have 1 open vacancy for this position. Terms: 12 month Fixed Term Contract / €25,684 - €29,353 (band 1) Reports to: You will report to the Telemarketing Manager and Team Leader and work closely with colleagues in the Direct Marketing Executives, Donor Care team, and Fundraising Systems Team and wider Concern teams. Work Schedule: Monday to Friday, from 10 AM to 6 PM. Total Hours: 35 hours per week. Work Environment: This role requires being in the office full-time. Job Description: This role involves supporting the Public Affairs Department on different projects, by contacting donors in relation to cash/regular giving donations and non-financial support. If you join us, this is what you will be doing: To complete Telemarketing campaigns and reach key performance indicators. General Campaign Tasks: Contacting existing donors or prospects by telephone as part of a Marketing Campaign. To ensure that all calls made are in line with the procedures of Concern. To achieve productivity and ensure key performance indicators are met. To ensure accurate and complete information is captured in CRM systems. Attend campaign briefing and training and participate actively within the training environment. Maintain a professional and courteous manner when interacting with donors. Undertake specific tasks and projects as directed by the Telemarketing Project Manager. Additional duties as and when required. Essential: Min 6-12 months telesales & customer service experience preferably in a contact centre or telesales role. Previous experience of working to and exceeding targets. Excellent interpersonal and communication skills with the ability to work in a team. Excellent planning and organisational skills and a desire to develop in the role by engaging in training and accepting feedback and supervision from management. Strong negotiation and objection handling skills. Good IT skills with knowledge of MS Office, in-house databases, the Internet and able to analyse information. Friendly and professional telephone manner. Desirable: Interest/Experience in international development. To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. Please note that Concern Worldwide does not provide Visa sponsorship. We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality. #J-18808-Ljbffr
Job Title: Executive Assistant - Fundraising Reports to: Director of Fundraising Operations Liaises with: Fundraising, Communications, Active Citizenship, Advocacy, CEO Office, International Programming, Fundraising and Advocacy teams outside of Ireland, and External Suppliers. Job location: Dublin 2. We are currently working a hybrid model (50% remote working) and offer flexi time. Pay Band: GB4 €34,432 - €39,351 Contract: 1 Year Fixed Term Contract – maternity cover 14th February 2025-14th February 2026. Our vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. For over 50 years we have been working with the world's poorest people towards this goal. Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our HQ team and are currently looking for an Executive Assistant, Development and Fundraising to be part of our Development and Fundraising directorate. Job Purpose: You will act as a central administrative support to the Development and Fundraising (D&F) Leadership team and play a key role in co-ordinating meetings and D&F activities, creating internal communications, co-ordinating reports, carrying out research and supporting the activities of the team. Your Key Responsibilities: Support to D&F Leadership Team: Act as a central point of contact for the DFLT, co-ordinating meetings, workshops and staff briefings, producing agendas and high-quality minutes, managing logistics, maintaining action logs and preparing and circulating relevant papers. Provide support to the CRM Steering Committee. Co-ordinate monitoring and evaluation activities to support the delivery of annual D&F plans. Co-ordinate and maintain Directorate Calendar, monitoring key dates and reminding DFLT of key moments, deadlines and important tasks. Manage annual leave and training calendars for the Directorate. Manage the delivery of key Directorate projects – including overseeing the D&F Induction process for new staff members, keeping all D&F induction packs up to date. Provide timely administrative support to the Integrated Campaigns Manager to support Emergency fundraising appeals, which may include out of hours support on occasion. On an ad hoc basis, support DFLT members in organising events, consultants, away days and projects. Support to the D&F Director: Manage the D&F Director’s diary and liaise with colleagues across the organisation as well as supporters, donors and partners. Support the D&F in the development of annual plans for the Directorate and co-ordinate monitoring and evaluation activities, collating information for KPI and monthly reports. Organise travel arrangements and expense claims where required. Carry out research on an ad hoc basis to support the development of new fundraising initiatives and projects. Internal Communications: Take a lead on internal communications across the Directorate, creating content for internal updates and briefings and managing content on the D&F Intranet pages. Co-ordinate any Staff social activities and communications. Compile information for reports and create PowerPoint presentations to support the Director of D&F and other members of the DFLT. Administration: Manage the information resources for D&F, creating a system that facilitates easy access and sharing of information across the DFLT and the wider Directorate. Co-ordinate administrative support to the DFLT and the wider Directorate, where required. Maintain administrative systems including online and collaborative systems, department schedules, purchase orders, expense claims and credit card reconciliations, meeting room bookings, travel calendars and staff annual leave calendars. Act as a point of contact for directorate information for other departments. Ensure that office supplies are purchased and stocked in accordance with organisational purchasing guidelines and thresholds. Support directorate projects and other projects or tasks as may be assigned, including support to the donor care team with donation processing or phone calls from time to time. Provide reception cover in the Dublin office as rostered. Arrange and manage staff and volunteer travel, visas and accommodation. Ensure that all activity is carried out in full compliance with Concern’s financial and administrative policies and procedures. Upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion values. Skills you will bring to the team: Essential: Experience of providing pro-active administrative support to a busy office environment. Undergraduate degree. 3 years in an administration, PA or fundraising role. Excellent organisation, administrative and time management skills. Excellent interpersonal skills. Excellent written English and attention to detail. Strong numeracy levels. Ability to work effectively in a team as well as independently. Ability to maintain confidentiality at all times. High level of proficiency in Word, Excel, PowerPoint and Outlook. An appreciation of Concern’s work and values. Desirable: Experience in a telemarketing environment. Knowledge of GDPR regulations. Knowledge of and interest in development issues. To apply: CVs should be submitted through our website at https://jobs.concern.net by the closing date. If you have any concerns about our recruitment process and need assistance, please let us know. Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. Your Personal Data: During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the elimination of extreme poverty in the world’s poorest countries. #J-18808-Ljbffr
