CMS Distribution Ltd is seeking a Data Centre Solutions Business Development Manager in Dublin. The role involves driving sales in the cables category, managing customer relationships, and achieving KPIs based on company strategy. You will work closely with sales teams and marketing, requiring a minimum of 2 years of sales experience and strong communication skills. The environment is dynamic, promoting initiative and professional representation of CMS. A diverse and inclusive culture is emphasized by the company. #J-18808-Ljbffr
We are looking for an individual with a passion for sales and technology to actively introduce and promote CMS portfolio of products to new and existing customers. You will be responsible for developing long term relationships within your portfolio of assigned customers and proactively ensuring the achievement of sales target on a daily, monthly and quarterly basis. You will liaise between your customer base and internal CMS support teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will be focused on achieving KPI’s set in line with the Company’s business strategy and be committed to continuous professional development and learn the key features of the technology that we provide to our customers. Role Responsibilities Achieve Sales targets set each month. Maintain an agreed level of proactive telephone contact daily basis. To pro-actively seek new business (White Space) by prospecting existing customers and new customers. Meet and exceed agreed performance objectives & KPIs. Maximise sales by continually expanding opportunities with upsell & cross selling skills. Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets. Ensuring that all customers are provided with accurate, proposals, collateral and other information as required. Continually develop your product and technical knowledge to industry standard including Ensure you have an up to date Quarterly Sales Plan, which is clearly communicated, manageable, and measurable by company standards. This will include regular individual reviews with your manager or team leader and the setting of SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier. Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values. Develop excellent relationships with allocated customer contacts. Use all CMS sales support resources and departments to maximise the customer's experience. Role includes business development of new and/or dormant customers, with whom CMS has no active trading relationship, including cold calling, mail-shots, other acquisition activities, etc. Role also includes providing commercial and admin support for the team AMS sales-organisation (order-management, customer-contact, tradefair support, telephone/e-mail queries, etc.) Diversity & Inclusion CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. #J-18808-Ljbffr
Data Centre Solutions Business Development Manager To drive cables & connectivity categories into new customers in Ireland. Your focus will be on driving sales and developing new business within the cables category, placing cables in existing customers and targeting new customers, increasing customer breadth and spend within this category. The candidate will be focused on achieving KPI’s set in line with the Vendor and Company’s business strategy and be committed to continuous professional development, to promote and present the key features of the vendor to our customers. A key part of the role will be engaging and promoting the Vendor with our existing and potential new customers by many means of communication including face to face meetings telephone, social media, email, video conference and more. Role Responsibilities Pipeline management and weekly forecasting of business generated in collaboration with Sales. Management of internal processes relating to the vendor. Build and deliver on a customer business plan, delivering against pre‑agreed KPIs on a quarterly basis then working to fully execute on agreed plan. Enable the sales teams to ensure accurate and timely management of all quotations. Support on initiatives that can build presence and sales via the ecom platform. Communicate and articulate CMS’ value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier. Work closely with Marketing to drive brand awareness activity. Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values. Skills & Personal Attributes Minimum 2 years’ experience in sales. Experience at vendor, reseller, or distributor. Excellent communication skills – ability to communicate eloquently in both written and verbal formats, both face‑to‑face and remotely. Mature, responsible, and professional attitude to work. Ability to work effectively with people from a variety of different functional areas: Operations, Marketing, Sales, Support, etc. Outstanding organisational skills and ability to manage own time effectively. Proactive work style: ability to take initiative and work well within a busy vibrant sales environment. Has commercial and business awareness with a good level of negotiation and influencing skills. Proficient user of the Microsoft Office suite, particularly Word, Excel, Teams and Outlook. CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity. #J-18808-Ljbffr
CMS Distribution Ltd is seeking a passionate Sales Representative in Kiltimagh, Ireland, to promote our portfolio of products to new and existing customers. You will be responsible for achieving sales targets, developing long-term customer relationships, and ensuring the timely delivery of solutions. The role involves business development, maintaining CRM updates, and providing commercial support. Applicants must demonstrate strong sales skills, a commitment to professional growth, and excellent customer service abilities, contributing to the company’s success in a diverse and inclusive environment. #J-18808-Ljbffr
Select how often (in days) to receive an alert: Customer Service Administrators are a critical part of CMS’s business, contributing to our success and have a global reach within CMS interacting with all our territories across the world. The actions (or lack of actions) taken by Administrators have a real impact on customer satisfaction and/or the profitability of CMS. They are responsible for dealing with queries from different stakeholders both inside (sales, warehouse, logistics, accounts receivables, accounts payable & product management) and outside (customers, vendors & logistic partners) of CMS. Our Customer Service Administrators are tasked to ensure that all queries are resolved to a high professional standard, in the most efficient manner possible. Role Responsibilities To respond to stakeholder queries in a prompt and positive manner. Investigating and solving customers' problems, which may be complex or long-standing, and have initiated payment hold against CMS by the customer. Acting in a way that always enhances CMS’s reputation and boosts the customer experience, often in the context of a prior failure in the customer’s eyes. Responding to other departments requests for assistance as required, which may be quick and simple, or complicated and long-winded. Reacting to issues raised by logistic partners – exception reporting, incident handling and such like. Verify Return Material Authorisation (RMA) request in line with the agreed procedures. Ensuring that the correct checks and balances have been completed before committing CMS to a course of action, this can involve liaising with Customer, Sales and Product Management teams. Safeguarding CMS’s interest by ensure the calculation for refund is accurate at all times; during Q1 2019 we were responsible for £10m of credits to customers. Working to tight Service Level Agreements with major retail customers Ensuring the competing demands from the retail customers are carefully managed to avoid a breach of contractual SLAs. Escalating issues promptly and in a concise/summarised manner to relevant management team so that quick and effective decisions can be taken. Validating all RMA credits before release. All RMA credits are manually released to allow a double check to be performed before the credit is issued. Updating the credit data with relevant Debit Note information from certain retail customers (often only available after the RMA shipment has arrived into CMS so excellent administration skills are required). Initiating & handling disputes over RMA and/or Debit Notes Often following the customer’s unique dispute processes to log and manage disputes from RMA shipments and/or Debit Notes. Additional Responsibilities Working within strict SLA for this to ensure no administrative errors lead to a financial loss to CMS. Liaising with the multitude of courier partners. Provide Proof Of Delivery (PODs) to customers by liaising with the relevant courier companies, occasionally having to work out which courier was used. Use courier’s portal to handle exceptions to proactively minimise failed deliveries and enhance customer experience. Monitor certain retail customer’s shipments to proactively highlight to Sales the potential for financial penalties. Handle delivery discrepancies for all – investigate and provide solutions or alternatives. Cross training within the Customer Service department. Customer Services is a busy department handling a lot of unique processes often tailored to specific customers. To ensure the department has the necessary resilience you will be required to learn how to handle a set of customers, and then learn an alternative set of customers to provide necessary back up for peak workload and holiday times. You will also cross train your colleagues. Processing customer returns back to vendor. Validating vendor credit for RTV and authorising their acceptance to Accounts Payable. Change is the only constant within the department! Your feedback to Management on how to improve procedures, minimise risk, reduce resource waste and enhance customer experience is critical to CMS’s success. Administration activities to support above activities. Our standard is to ensure that someone who has no knowledge of the matter can effectively follow the matter through our system by the clear and concise documentation left by Customer Services. Provide cover for colleagues such that Customer Services is adequately staffed at all times. This would include working occasional Bank Holidays. Skills & Personal Attributes CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Registered in England No. 2214562 | VAT No. GB125478505 | UK WEEE Reg No. WE/JB0057TS/PRO | IE WEEE Reg No. IE/00190/WB #J-18808-Ljbffr
A leading distribution company is seeking Customer Service Administrators to handle stakeholder queries and resolve customer issues. This role is crucial for enhancing customer satisfaction and maintaining effective communication between various departments. The ideal candidate will possess strong problem-solving skills and the ability to work under pressure while meeting Service Level Agreements. This position is based in Kiltimagh, Ireland, and contributes significantly to the company's success. #J-18808-Ljbffr
Select how often (in days) to receive an alert: The Rebates Officer is responsible for managing key parts of the Rebates process. Working closely with Vendors, Sales Account Managers, Product Managers and Finance, the Officer ensures Rebate requests, claims, and credit activities are completed accurately, efficiently, and in line with CMS procedures. This position requires good commercial awareness, high levels of accuracy, and the ability to proactively drive resolution across internal teams and external vendors Role Responsibilities Oversee and prioritise all rebate-related tickets in the Rebates Helpdesk, ensuring queries are resolved within agreed SLAs and escalating issues where necessary. Create, validate and authorise rebates in SAP, ensuring all supporting approvals are in place and calculations are accurate, compliant, and aligned with vendor agreements. Take ownership of month-end rebate balancing, ensuring contracts are closed, settled correctly, and posted to the appropriate ledgers. Lead the vendor claim submission process, ensuring all vendor claims are prepared accurately and submitted within 3 working days after month-end. Proactively manage aged debt, monitoring overdue amounts daily and driving vendors to ensure payments are received within agreed terms. Act as the primary contact for vendors, managing payment issues, resolving queries, and maintaining excellent working relationships. Oversee the price protection and MAP validation process, ensuring correct pricing is adhered to and all claims follow vendor guidelines. Monitor internal vendor ledgers on a daily basis, identify discrepancies, and take corrective action to ensure financial accuracy. Collaborate with internal departments (Finance, Sales, Commercial Teams) to resolve complex queries and ensure rebate processes operate smoothly. Manage vendor credit note postings, ensuring accuracy, timely reconciliation, and resolution of any credit-related queries. Analysing sales reports and Rebate claims, requiring strong analytical skills Analysing stock & sales reports to validate Price Protection & Stock Revaluations Manage the credit note postings from vendors and handle any queries associated with credit notes Support onboarding and training activities by demonstrating processes, explaining system workflows and sharing best practices. Manage and maintain complainant documentation Participate in team initiatives aimed at improving data quality, automation and operational efficiency, contributing ideas and feedback based on daily experience. Additional Responsibilities Skills & Personal Attributes Skills & Abilities: Strong communication skills required to manage direct relationships with vendors and sales teams Ability to multi-task and understand several vendor procedures Ability to work in a fast-paced environment and prioritise tasks accordingly Ability to work as part of a team liaising with your colleagues to ensure all tasks are carried out Problem solving to help in query resolution Flexible with time particularly at the end of the month · Good attention to detail Excellent numerical reasoning ability Excellent verbal and written communication skills Experience & Knowledge: Experience of working in an Accounts Dept. or other financial role is highly desirable A minimum of 1 years’ experience working within a fast paced administrative role, liaising with multiple teams Be proficient in Microsoft Excel MS Office experience required SAP Experience would be highly desirable CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Registered in England No. 2214562 | VAT No. GB125478505 | UK WEEE Reg No. WE/JB0057TS/PRO | IE WEEE Reg No. IE/00190/WB #J-18808-Ljbffr
Select how often (in days) to receive an alert: This is a great opportunity for a proactive and creative solutions focused Property & Safety Coordinator to join CMS, as part of the Property & Safety team, to drive excellence in Property Maintenance Services and Health & Safety Compliance for our Irish sites. The role will have a range of responsibilities, from Property Maintenance and Support Services, Relocation, Fit-out, Dilapidations and General Interior Decorating projects, Process Improvements, Health & Safety Compliance, Security Management, as well as collaborating with other teams, including working closely with our IT team to ensure our sites are safe, fun and functional environments. The ideal candidate will have an interest in supporting with corporate in-house facilities, driving safety, cost management, efficiency and scalability of services. You will be passionate and driven to deliver exceptional service, putting the business's best interests first. The successful individual will have a ‘can do’ attitude, possess an abundance of integrity and professionalism along with great communication skills. This role will be based in our Kiltimagh site, working closely with the People Operations team, Warehouse teams and Site Leadership. The successful candidate may be required to occasionally travel to other CMS sites to support in larger projects/relocations and to learn about all areas of the business function. Role Responsibilities Property Management: Monitor compliance to local law, regulations, standards and policies. Support with project managing facilities projects, including refurbishments and relocations. Ensuring that contractor safety is managed at all times. Support the supplier management strategy; ensuring standardisation across CMS sites where appropriate; manage contracts, overall supplier relationships and regular reviews e.g. Mechanical and Electrical Contracts, Buildings Maintenance, Utilities, Security, Cleaning etc. Organise contractors e.g. maintenance, plumbers, electricians when needed to ensure that sites are not lacking necessary facilities for prolonged periods of time. Work collaboratively with IT to deliver exceptional service to our people. Drive culture of continuous improvement ensuring agreed departmental targets are achieved and exceeded whilst managing costs and performance in line with budgets and mitigating variances. Security Management: Support our overall Security strategy and ensure security measures are actioned. Support business continuity measures, in collaboration with IT. Support security contractors. Health & Safety: Working closely with our Property & Safety team, the role will be responsible for monitoring H&S objectives and targets across the organisation. As well as supporting the delivery of the strategic framework for the management of Health, Safety & Environmental standards, engaging stakeholders across the business to ensure that these standards are understood and embedded. Keep abreast with new HSE legislation and best practice developments that may affect the organisation, ensuring that when necessary, policies, procedures and processes are appropriately updated. Working with the People Development team to assist in the identification of Health & Safety training needs for Irish sites and other sites when necessary for CMS employees. Monitor near misses, accidents and incidents and report back to the Property and Safety team where required. Attend and run the H&S committee meetings for Irish sites. Take minutes and deploy actions to the relevant person. Running on site H&S courses – such as manual handling training – training can be provided. This list is not exhaustive but is intended to provide an overview of the current key priorities within the business. Some of these priorities may change over time and therefore flexibility is required. Qualifications Minimum of two A levels is essential, although relevant experience can overlook qualifications. IOSH desirable. Skills & Experience Great communicator and can work well with multiple areas of the organisation. An interest in the management of cost and receiving the best value for money. Experience of building fit outs and managing office moves- desirable. Interest in Health and Safety. IOSH is desirable. Willingness to learn and attend training if necessary. Commercially focussed, resilient, flexible and adaptable to change. Attributes A positive, can-do approach is essential for success in this role. Flexible, possesses good influencing skills and is prepared to challenge the status quo. Professional, organised, yet adaptable, and task driven. Willing to travel to our different business locations when the business requires you to do so. Articulate with excellent communication skills. The ability to multi-task and deliver against expectations and deadlines. Work effectively and efficiently under pressure. CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. #J-18808-Ljbffr
Overview CMS Distribution have an open vacancy for an Operations Co-ordinator to join our Operations team, supporting with controlling the flow of products in and out of our central warehouses. The Operations Coordinator will be responsible for updating delivery dates, taking care of Business Unit product master data, and set up processes on SAP. This role will support with improving processes and controls within the International team, and provide operational insights to drive business performance, whilst ensuring our major International Retail partners service level requirements are not only met, but exceeded. Role Responsibilities Master data info management, initial set up and maintenance Product set ups and maintenance on CMS ERP system and partners portals. Product End Of Life Management – SAP status updates and monthly reporting. H.S. code checking and updating for price file calculations. Responsible for Accuracy of Do Not Return report. Customer orders, allocation and outbound order scheduling from CMS Plants. Ensuring deliveries to key partners are invoiced accurately. Reconciling Open purchase Order reports with vendors including landing plans. Maintaining inbound ETA dates on CMS ERP system to ensure accuracy of Hub Chain Report. Co-ordinating with Inbound carriers to identify progress of ex Works/FOB shipments. Ad hoc stock movements on SAP critical for customer reports. Liaising with Vendors on stock queries and automated reporting. Uploading Forecasts, Stock and Sales from our customers into the CMS ERP system. Build strong relationships with the Operations, Finance and Commercial teams, both in Head Office and regional offices, to embed better stock behaviours & drive a greater understanding of stock movements and best practice Assisting in special projects as assigned Additional Responsibilities Skills & Personal Attributes Degree in business, supply chain or similar qualification or relevant experience Experience in working in a Supply Chain and Logistics (Desirable) SAP experience preferred but not essential Advanced Microsoft Excel experience Strong communication, interpersonal, analytical thinking, and organisational skills Ability to work independently, to work under pressure and to manage multiple projects Experience in working with cross functional teams CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Registered in England No. 2214562 | VAT No. GB125478505 | UK WEEE Reg No. WE/JB0057TS/PRO | IE WEEE Reg No. IE/00190/WB #J-18808-Ljbffr
Select how often (in days) to receive an alert: This role is responsible in providing an effective and efficient sales support function to the sales team, enabling them to proactively drive sales and the business forward. This role will also liaise and maintain good working realtionships with the various customers that are supported by the team. Role Responsibilities Undertake all functions required to ensure the provision of an efficient and accurate quotation, sales order, despatch and invoice process from end to end Liasing daily with external customers and internal departments such as customer service, finance, sales via email and telephone in order to investigate and resolve system and customer issues while adhearing to strict SLA’s Daily management of the sales ops mailbox assigning tasks accordingly Liaising with customers in relation to resolving any queries relating to the sales order end to end process whilst delivering first class professional and supportive experience Production, maintenance and management of customer reports Liaising with various teams to ensure vendor price lists are managed and maintained to a high standard Working closely with Account Managers on the upkeep on managing of customer specific price support programmes ensuring they are accurately reflected on the sales order Assisting the sales teams with the upkeep of customer product codes and price feeds on our SAP system Sourcing and providing specific and accurate product information for customer websites in order for them to go live with sales (datasheets, images etc.) Assist the sales team in the upkeep of accurate and comprehensive records in CMS Management of all functions required for the consigned customer invoice process such as accessing various customer portals to obtain important information needed to invoice, liaising with internal and external teams across the globe in order to rectify any issues before invoicing, assisting the finance team to investigate any issues prior to invoicing etc Obtaining accurate information from internal account managers and ensuring accuracy when completing our Prior Approval form process Assisting with any other ad – hoc duties as required for our key customers Additional Responsibilities Skills & Personal Attributes Skills & Abilities: · Ideal candidates for this role are efficient, adaptable and have strong administrative abilities. · Ability to multi-task, while maintaining high attention to detail · Ability to work in a fast‑paced environment and understand how to prioritise tasks · Ability to apply due diligence when undertaking all tasks · Ability to communicate eloquently in both verbal and written format, a professional telephone manner is essential · Ability to work solo and as part of a team · Flexible with time and adaptable to change Experience & Knowledge: · Be proficient in Microsoft office Word, Excel, Outlook · SAP experience an advantage CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity. Registered in England No. 2214562 | VAT No. GB125478505 | UK WEEE Reg No. WE/JB0057TS/PRO | IE WEEE Reg No. IE/00190/WB #J-18808-Ljbffr
