CMS Distribution Ireland is seeking a sales professional to drive sales and maintain relationships with assigned customers. The role involves achieving monthly sales targets, proactive business development through cold calling, and ensuring customer satisfaction by maintaining accurate communications. Ideal candidates will have a proven sales background, strong communication skills, and the ability to develop technical knowledge of CMS products. A supportive and inclusive workplace values diverse backgrounds. #J-18808-Ljbffr
Job Purpose Summary We are looking for an individual with a passion for sales and technology to actively introduce and promote CMS portfolio of products to new and existing customers. You will be responsible for developing long‑term relationships within your portfolio of assigned customers and proactively ensuring the achievement of sales targets on a daily, monthly and quarterly basis. You will liaise between your customer base and internal CMS support teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will be focused on achieving KPI’s set in line with the Company’s business strategy and be committed to continuous professional development and learning the key features of the technology that we provide to our customers. Role Responsibilities Achieve sales targets set each month. Maintain an agreed level of proactive telephone contact on a daily basis. Proactively seek new business (white space) by prospecting existing and new customers. Meet and exceed agreed performance objectives and KPI’s. Maximise sales by continually expanding opportunities with upsell and cross‑selling skills. Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets. Ensure that all customers are provided with accurate proposals, collateral and other information as required. Continually develop your product and technical knowledge to industry standard. Ensure you have an up to date quarterly sales plan, which is clearly communicated, manageable and measurable by company standards. This will include regular individual reviews with your manager or team leader and the setting of SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier. Act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values. Develop excellent relationships with allocated customer contacts. Use all CMS sales support resources and departments to maximise the customer’s experience. Role includes business development of new and/or dormant customers, with whom CMS has no active trading relationship, including cold calling, mail‑shots, other acquisition activities, etc. Role also includes providing commercial and admin support for the sales team, such as order management, customer contact, trade‑fair support, telephone and e‑mail queries, etc. Skills & Personal Attributes CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity. #J-18808-Ljbffr
Apply now » Date: 27 Feb 2026 Location: Kiltimagh, IE Company: CMS Distribution Limited Job Purpose Summary Customer Service Administrators are a critical part of CMS’s business, contributing to our success and have a global reach within CMS interacting with all our territories across the world. The actions (or lack of actions) taken by Administrators have a real impact on customer satisfaction and/or the profitability of CMS. They are responsible for dealing with queries from different stakeholders both inside (sales, warehouse, logistics, accounts receivables, accounts payable & product management) and outside (customers, vendors & logistic partners) of CMS. Our Customer Service Administrators are tasked to ensure that all queries are resolved to a high professional standard, in the most efficient manner possible. Role Responsibilities To respond to stakeholder queries in a prompt and positive manner. Investigating and solving customers' problems, which may be complex or long-standing, and have initiated payment hold against CMS by the customer. Acting in a way that always enhances CMS’s reputation and boosts the customer experience, often in the context of a prior failure in the customer’s eyes. Responding to other departments requests for assistance as required, which may be quick and simple, or complicated and long-winded. Reacting to issues raised by logistic partners – exception reporting, incident handling and such like. Verify Return Material Authorisation (RMA) request in line with the agreed procedures. Ensuring that the correct checks and balances have been completed before committing CMS to a course of action, this can involve liaising with Customer, Sales and Product Management teams. Safeguarding CMS’s interest by ensure the calculation for refund is accurate at all times; during Q1 2019 we were responsible for £10m of credits to customers. Working to tight Service Level Agreements with major retail customers Ensuring the competing demands from the retail customers are carefully managed to avoid a breach of contractual SLAs. Escalating issues promptly and in a concise/summarised manner to relevant management team so that quick and effective decisions can be taken. Validating all RMA credits before release. All RMA credits are manually released to allow a double check to be performed before the credit is issued. Updating the credit data with relevant Debit Note information from certain retail customers (often only available after the RMA shipment has arrived into CMS so excellent administration skills are required). Initiating & handling disputes over RMA and/or Debit Notes. Often following the customer’s unique dispute processes to log and manage disputes from RMA shipments and/or Debit Notes. Additional Responsibilities Working within strict SLA for this to ensure no administrative errors lead to a financial loss to CMS. Liaising with the multitude of courier partners. Provide Proof Of Delivery (PODs) to customers by liaising with the relevant courier companies, occasionally having to work out which courier was used. Use courier’s portal to handle exceptions to proactively minimise failed deliveries and enhance customer experience. Monitor certain retail customer’s shipments to proactively highlight to Sales the potential for financial penalties. Handle delivery discrepancies for all – investigate and provide solutions or alternatives. Cross training within the Customer Service department. Customer Services is a busy department handling a lot of unique processes often tailored to specific customers. To ensure the department has the necessary resilience you will be required to learn how to handle a set of customers, and then learn an alternative set of customers to provide necessary back up for peak workload and holiday times. You will also cross train your colleagues. Occasional Return To Vendor (RTV) activity. Processing customer returns back to vendor. Validating vendor credit for RTV and authorising their acceptance to Accounts Payable. Change is the only constant within the department! Your feedback to Management on how to improve procedures, minimise risk, reduce resource waste and enhance customer experience is critical to CMS’s success. Administration activities to support above activities. Our standard is to ensure that someone who has no knowledge of the matter can effectively follow the matter through our system by the clear and concise documentation left by Customer Services. Provide cover for colleagues such that Customer Services is adequately staffed at all times. This would include working occasional Bank Holidays. Skills & Personal Attributes Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Apply now » #J-18808-Ljbffr
Apply now » Date: 27 Feb 2026 Location: Kiltimagh, IE Company: CMS Distribution Limited Job Purpose Summary Customer Service Administrators are a critical part of CMS’s business, contributing to our success and have a global reach within CMS interacting with all our territories across the world. The actions (or lack of actions) taken by Administrators have a real impact on customer satisfaction and/or the profitability of CMS. They are responsible for dealing with queries from different stakeholders both inside (sales, warehouse, logistics, accounts receivables, accounts payable & product management) and outside (customers, vendors & logistic partners) of CMS. Our Customer Service Administrators are tasked to ensure that all queries are resolved to a high professional standard, in the most efficient manner possible. Role Responsibilities To respond to stakeholder queries in a prompt and positive manner. Investigating and solving customers' problems, which may be complex or long-standing, and have initiated payment hold against CMS by the customer. Acting in a way that always enhances CMS’s reputation and boosts the customer experience, often in the context of a prior failure in the customer’s eyes. Responding to other departments requests for assistance as required, which may be quick and simple, or complicated and long-winded. Reacting to issues raised by logistic partners – exception reporting, incident handling and such like. Verify Return Material Authorisation (RMA) request in line with the agreed procedures. Ensuring that the correct checks and balances have been completed before committing CMS to a course of action, this can involve liaising with Customer, Sales and Product Management teams. Safeguarding CMS’s interest by ensure the calculation for refund is accurate at all times; during Q1 2019 we were responsible for £10m of credits to customers. Working to tight Service Level Agreements with major retail customers Ensuring the competing demands from the retail customers are carefully managed to avoid a breach of contractual SLAs. Escalating issues promptly and in a concise/summarised manner to relevant management team so that quick and effective decisions can be taken. Validating all RMA credits before release. All RMA credits are manually released to allow a double check to be performed before the credit is issued. Updating the credit data with relevant Debit Note information from certain retail customers (often only available after the RMA shipment has arrived into CMS so excellent administration skills are required). Initiating & handling disputes over RMA and/or Debit Notes Often following the customer’s unique dispute processes to log and manage disputes from RMA shipments and/or Debit Notes. Additional Responsibilities Working within strict SLA for this to ensure no administrative errors lead to a financial loss to CMS. Liaising with the multitude of courier partners. Provide Proof Of Delivery (PODs) to customers by liaising with the relevant courier companies, occasionally having to work out which courier was used. Use courier’s portal to handle exceptions to proactively minimise failed deliveries and enhance customer experience. Monitor certain retail customer’s shipments to proactively highlight to Sales the potential for financial penalties. Handle delivery discrepancies for all – investigate and provide solutions or alternatives. Cross training within the Customer Service department. Customer Services is a busy department handling a lot of unique processes often tailored to specific customers. To ensure the department has the necessary resilience you will be required to learn how to handle a set of customers, and then learn an alternative set of customers to provide necessary back up for peak workload and holiday times. You will also cross train your colleagues. Occassional Return To Vendor (RTV) activity. Processing customer returns back to vendor. Validating vendor credit for RTV and authorising their acceptance to Accounts Payable. Change is the only constant within the department! Your feedback to Management on how to improve procedures, minimise risk, reduce resource waste and enhance customer experience is critical to CMS’s success. Administration activities to support above activities. Our standard is to ensure that someone who has no knowledge of the matter can effectively follow the matter through our system by the clear and concise documentation left by Customer Services. Provide cover for colleagues such that Customer Services is adequately staffed at all times. This would include working occasional Bank Holidays. Skills & Personal Attributes Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Apply now » #J-18808-Ljbffr
A logistics and distribution company seeks an Operations Coordinator in Kiltimagh, Ireland, to manage product flow and data in their warehouses. The successful candidate will oversee master data management, coordinate orders, and ensure accurate reporting while working with cross-functional teams. A degree in business or supply chain and experience in logistics are essential, along with strong SAP and Excel skills. Join a diverse team committed to operational excellence and supporting international partners. #J-18808-Ljbffr
Date: 4 Mar 2026 Location: Kiltimagh, IE Company: CMS Distribution Limited Job Purpose Summary This role is responsible in providing an effective and efficient sales support function to the sales team, enabling them to proactively drive sales and the business forward. This role will also liaise and maintain good working realtionships with the various customers that are supported by the team. Role Responsibilities Undertake all functions required to ensure the provision of an efficient and accurate quotation, sales order, despatch and invoice process from end to end Liasing daily with external customers and internal departments such as customer service, finance, sales via email and telephone in order to investigate and resolve system and customer issues while adhearing to strict SLA’s Daily management of the sales ops mailbox assigning tasks accordingly Liaising with customers in relation to resolving any queries relating to the sales order end to end process whilst delivering first class professional and supportive experience Production, maintenance and management of customer reports Liaising with various teams to ensure vendor price lists are managed and maintained to a high standard Working closely with Account Managers on the upkeep on managing of customer specific price support programmes ensuring they are accurately reflected on the sales order Assisting the sales teams with the upkeep of customer product codes and price feeds on our SAP system Sourcing and providing specific and accurate product information for customer websites in order for them to go live with sales (datasheets, images etc.) Assist the sales team in the upkeep of accurate and comprehensive records in CMS Management of all functions required for the consigned customer invoice process such as accessing various customer portals to obtain important information needed to invoice, liaising with internal and external teams across the globe in order to rectify any issues before invoicing, assisting the finance team to investigate any issues prior to invoicing etc Obtaining accurate information from internal account managers and ensuring accuracy when completing our Prior Approval form process Assisting with any other ad – hoc duties as required for our key customers Additional Responsibilities Skills & Personal Attributes Skills & Abilities Ideal candidates for this role are efficient, adaptable and have strong administrative abilities. Ability to multi-task, while maintaining high attention to detail Ability to work in a fast-paced environment and understand how to prioritise tasks Ability to apply due diligence when undertaking all tasks Ability to communicate eloquently in both verbal and written format, a professional telephone manner is essential Ability to work solo and as part of a team Flexible with time and adaptable to change Experience & Knowledge Be proficient in Microsoft office Word, Excel, Outlook SAP experience an advantage Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. #J-18808-Ljbffr
Date: 10 Feb 2026 Location: Kiltimagh, IE Company: CMS Distribution Limited Job Purpose Summary CMS Distribution has an open vacancy for an Operations Co‑ordinator to join our Operations team, supporting with controlling the flow of products in and out of our central warehouses. The Operations Coordinator will be responsible for updating delivery dates, taking care of Business Unit product master data, and set up processes on SAP. This role will support with improving processes and controls within the International team, and provide operational insights to drive business performance, whilst ensuring our major International Retail partners service level requirements are not only met, but exceeded. Role Responsibilities Master data info management, initial set up and maintenance Product set ups and maintenance on CMS ERP system and partners portals. Product End Of Life Management – SAP status updates and monthly reporting. H.S. code checking and updating for price file calculations. Responsible for Accuracy of Do Not Return report. Customer orders, allocation and outbound order scheduling from CMS Plants. Ensuring deliveries to key partners are invoiced accurately. Reconciling Open purchase Order reports with vendors including landing plans. Maintaining inbound ETA dates on CMS ERP system to ensure accuracy of Hub Chain Report. Co-ordinating with Inbound carriers to identify progress of ex Works/FOB shipments. Ad hoc stock movements on SAP critical for customer reports. Liaising with Vendors on stock queries and automated reporting. Uploading Forecasts, Stock and Sales from our customers into the CMS ERP system. Build strong relationships with the Operations, Finance and Commercial teams, both in Head Office and regional offices, to embed better stock behaviours & drive a greater understanding of stock movements and best practice Assisting in special projects as assigned Skills & Personal Attributes Degree in business, supply chain or similar qualification or relevant experience Experience in working in a Supply Chain and Logistics (Desirable) SAP experience preferred but not essential Advanced Microsoft Excel experience Strong communication, interpersonal, analytical thinking, and organisational skills Ability to work independently, to work under pressure and to manage multiple projects Experience in working with cross functional teams Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity. #J-18808-Ljbffr
A leading distribution company is seeking a dedicated sales support professional in Claremorris, Ireland. The role entails providing essential support to the sales team, ensuring efficient processes for quotations, sales orders, and invoices. Ideal candidates will exhibit strong administrative skills, attention to detail, and proficiency in Microsoft Office, with SAP experience preferred. Join a diverse and inclusive workforce committed to growth and mutual success. #J-18808-Ljbffr
Apply now » Date: 18 Mar 2026 Location: Kiltimagh, IE Company: CMS Distribution Limited Job Purpose Summary The purpose of this role is to manage the end to end process of receiving software license quotes and renewals to our customers. The software support function is responsible for all new business quotes, Renewals and liasing with our internal Sales teams and vendors to ensure high standard of service for our Resellers. To manage various tasks and undertake various processes that ensure that the order processing and invoicing of our direct vendor orders. Role Responsibilities Provide a weekly pipeline of forecasted closures on a per vendor basis Continually develop your product and technical knowledge to industry standard including completing vendor specific accreditations Liaise with vendors to ensure on time receipt of vendor renewal or licence fulfilments as per vendor schedule Issue and proactively follow up renewals quotes adhering to CMS pricing guidelines and utilising the SAP/CRM systems Handle emails from customers and internal stakeholders in relation to resolving any queries relating to renewal quotes & purchase orders. Carryout various checks on submitted quotes to ensure required data is included Manage the quote to PO process in SAP Invoice orders upon receipt of Certs/PODS through MIGO Handle any queries from vendors or account managers in relation to the quote to invoice cycle. Additional Responsibilities Ideal candidates for this role are efficient, adaptable and have strong administrative abilities Ability to multi-task, while having high attention to detail Ability to work as part of a team and on own initiative Be proficient in Microsoft excel, office Word, Outlook SAP experience an advantage Excellent numerical reasoning ability Excellent verbal and written communication skills Strong organizational and interpersonal skills Ability to work in a fast-paced environment and prioritise tasks accordingly Flexible with time and adaptable to change Strong communication skills to manage direct relationships with vendors and internal customers around query resolution and dispute management Skills & Personal Attributes Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity. Apply now » #J-18808-Ljbffr
A leading distribution company in Kiltimagh is seeking an Accounts Payable Officer responsible for processing transactions and general office administration. This role involves daily processing of purchase ledger invoices, verifying billing accuracy, resolving supplier queries, and managing payment schedules. The ideal candidate will have at least 2 years of AP experience, strong problem-solving skills, and excellent attention to detail. This position offers a dynamic work environment in a diverse and inclusive team. #J-18808-Ljbffr
