Job Purpose Summary This role will support the Purchasing Support & Inventory Team by undertaking various Administrative Tasks, within the Purchasing Process, to help maintain inventory levels. Role Responsibilities Processing of purchase orders to vendors using SAP ERP, ensuring accuracy and in compliance with internal sign-off processes and vendor requirements. Communication with vendors to ensure swift and accurate fulfilment of the PO. Liaising with stakeholders to ensure all parties are aligned around pricing and stock availability. Ensure financial charges and incoterms are compliant with the company's and the vendor's requirements and expectations. Support with maintaining accurate master data and pricing Respond to queries on the shared inbox in Teamwork Desk within agreed timelines Processing of stock transfers between CMS plants and liaising with the relevant warehouses Additional Responsibilities Skills & Personal Attributes Skills & Abilities Excellent attention to detail Strong communication skills to manage direct relationships with vendors and sales teams Ability to multi-task and understand several vendor procedures Good work ethic with the ability to work to deadline and under pressure Ability to work as part of a team liaising with your colleagues to ensure all tasks are carried out Flexible with time and adaptable to change Experience & Knowledge Good Excel skills a distinct advantage SAP and/or Qlik experience preferable Some understanding of supply chain Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Job Purpose Summary As a 1st Line Technical Support Technician, you will be responsible for providing initial technical support to customers using DrayTek networking products such as routers, wireless access points, and firewalls. You will handle incoming support tickets, provide basic troubleshooting and configuration assistance, and escalate more complex issues to 1st Line Engineers or 2nd Line Support. This is an ideal role for someone starting or progressing in their technical support career, with a strong interest in networking technologies. Responsibilities & Accountabilities Respond to incoming technical support queries via phone, email, and ticketing system. Assist customers with basic configuration and troubleshooting of: DrayTek routers and wireless devices Internet connectivity and Wi-Fi setup Basic LAN setup and port forwarding Perform initial incident triage to classify and prioritise tickets. Provide clear, accurate updates to customers and escalate issues outside your scopeto Engineers or 2nd Line Support. Support users in performing firmware upgrades, password resets, and standard setupprocedures. Document all support actions clearly in the ticketing system. Follow standard procedures for ticket handling and escalation. Refer to internal knowledge base articles to assist with troubleshooting and solutions. Help test and verify solutions under engineer guidance where required. Contribute feedback to improve team documentation and support processes. Essential Skills, Qualifications & Attributes 6-12 months' experience in a technical/customer support or helpdesk environment,preferably involving networking equipment, or a relevant degree. Familiarity with: Home or small business networking concepts DrayTek or similar products (e.g., TP-Link, Netgear, Ubiquiti) is an advantage Basic understanding of IP addressing, DNS, and DHCP Willingness to learn and grow technical skills, particularly in networking. Clear and professional communication skills-both written and verbal. Good attention to detail and ability to follow procedures. Able to remain calm and polite with customers, even when under pressure. Enthusiastic and curious about technology and troubleshooting. Desirable: CompTIA ITF+, CompTIA A+, or Network+ (or working towards) Familiarity with remote support tools and basic command-line utilities (ping, tracert) Person Profile Technically confident with a natural drive to resolve issues thoroughly and accurately. Effective under pressure; able to manage multiple priorities and time-sensitiveescalations. Strong sense of ownership, accountability, and continuous improvement. Excellent written and verbal communication skills. Friendly and customer-oriented with a positive, can-do attitude. Eager to develop skills and take on new technical challenges. Comfortable working independently and able to manage personal workload. A team player who contributes to shared knowledge and collaboration. Reliable, punctual, and detail-focused. CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Job Purpose Summary To drive networking & connectivity categories into new customers in Ireland. Your focus will be on driving sales and developing new business within the networking and connectivity category, placing networking and connectivity products in existing customers and targeting new customers, increasing customer breadth and spend within this category The candidate will be focused on achieving KPI's set in line with the Vendor and Company's business strategy and be committed to continuous professional development, to promote and present the key features of the vendor to our customers. A key part of the role will be engaging and promoting the Vendor with our existing and potential new customers by many means of communication including face to face meetings telephone, social media, email, video conference and more. Role Responsibilities Achieve set quarterly sales targets. Pipeline management and weekly forecasting of business generated in collaboration with Sales. Management of internal processes relating to the vendor. Build and deliver on a customer business plan, delivering against pre-agreed KPIs on a quarterly basis then working to fully execute on agreed plan. Enable the sales teams to ensure accurate and timely management of all quotations. Support on initiatives that can build presence and sales via the ecom platform. Communicate and articulate CMS' value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier. Work closely with Marketing to drive brand awareness activity. Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values. Additional Responsibilities Skills & Personal Attributes Minimum 2 years' experience in sales. Experience at vendor, reseller, or distributor Excellent communication skills - ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely Mature, responsible, and professional attitude to work. Experience in Networking or Connectivity an advantage Ability to work effectively with people from a variety of different functional areas: Operations, Marketing, Sales, Support, etc. Outstanding organisational skills and ability to manage own time effectively. Proactive work style: ability to take initiative and work well within a busy vibrant sales environment. Has commercial and business awareness with a good level of negotiation and influencing skills. Proficient user of the Microsoft Office suite, particularly Word, Excel, Teams and Outlook Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Job Purpose Summary CMS Distribution is one of Europe's leading specialist technology distributor, a growing and successful business with 450 people across seven locations in the UK and Ireland, plus locations in the Netherlands, Sweden, France, USA and China. You will be employed as a Senior Financial Accountant reporting to the Group FinanceManager. You will be responsible but not limited to, the following. Role Responsibilities Month End Close -support the month end close process including preparation of month end packs. Month end close preparation including the posting of Journal (accruals/prepayments and Cost Centre and GL corrections) posting. Prepare monthly Balance Sheet reconciliations with supporting schedules and review with Finance Manger. Review GLs and provide explanation (correction) for Variance from Forecast, Prior Year and month on month movements. Creditor Payment Support - 2nd level review Responsible for Fixed Assets for The group and creating Fixed Asset Policy to ensure consistent application Revenue recognition - review of billings and stuck documents to ensure Revenue is recognised in the correct period. Assist with the year-end audit and statutory accounts preparation Assist on special projects as assigned. Additional Responsibilities Skills & Personal Attributes SAP accounting software experience is preferred Understanding of Financial Structure P&L and Balance Sheet. Experience of managing a significant workload, highly organised with strong attention to detail. Ability to work with management in a fast-paced environment. Excellent Microsoft Excel skills. Qualified Accountant ACA/ACCA Key Traits CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
