Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year. Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. This role requires one day per week in our Kilkenny HQ. The Chief Engineer will lead the Engineering Operation, playing a critical role in the overall success of the company’s technology roadmap and product delivery. Reporting directly to the CEO, this individual will drive the execution of new features, oversee platform improvements, and ensure the stability and quality of our SaaS platform while being forward-thinking in bringing new development methods and approaches where appropriate. The successful candidate will balance the need for high-quality software releases with the speed and agility required to meet evolving business goals. Closing date for internal applications is Thursday 24th of October 2024. Key Responsibilities: Strategic Leadership: Define and implement a clear, comprehensive vision for the engineering team, ensuring alignment with the company’s product roadmap and overall business objectives. Oversee all aspects of software engineering, including development methodology, project planning, architectural fit, scope management, risk and issue management, status reporting and delivery of the technical developments to meet the agreed Roadmap. Lead the strategic allocation of departmental resources to ensure optimal development and release of software, with an emphasis on scalability, quality, and efficiency. Focus should also be on delivery of automated quality assurance to meet an agreed high threshold. Team Leadership & Development: Lead and inspire a cross-functional engineering team to execute on business objectives and foster a culture of innovation, collaboration, and technical excellence. Oversee the hiring, staffing, and mentoring of team members, ensuring a best-in-class engineering department. Drive continuous improvement in processes, tools, and engineering practices to enhance team performance and product quality. Technology Strategy & Innovation: Stay at the forefront of emerging technologies and industry best practices to ensure the company remains competitive and innovative. Evaluate, adopt, and integrate relevant technologies to drive improvements across the engineering teams and the SaaS platform. Program & Project Management: Manage a portfolio of development projects, ensuring timely delivery against business requirements and technical roadmaps. Collaborate with cross-functional teams, including Product and Quality Assurance (QA), to prioritize and execute against the program backlog. Ensure alignment with Agile, DevOps, and DevSecOps methodologies to deliver efficient and secure software solutions. Development & Support: Lead the engineering team in the development of automation solutions, continuous systems analysis, and software development efforts. Foster collaboration between engineering, product, and QA teams to deliver high-quality features, ensuring platform stability and performance. Utilize a deep understanding of the company’s business landscape to proactively address service delivery issues and identify opportunities for improvement. Minimum Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is also acceptable. Minimum of 10+ years of professional experience in software engineering, with at least 5+ years in a leadership or management role. Strong experience in both frontend and backend development, with a focus on full-stack architecture technologies (e.g., C#, PHP, Angular). Proven track record of building, deploying, and maintaining scalable web applications, ideally on AWS. Experience working with multi-tenant SaaS platforms and microservices architecture. Familiarity with container technologies such as Docker and messaging frameworks like SQS or Kafka. Strong understanding of API development (REST or similar), integration tools and methodologies plus systems analysis aligned with DevOps, DevSecOps, and Agile methodologies. Ideally experience in SaaS and/or Fintech. Experience of managing third party supplier contracts. Ability to attend industry events, including extensive travel for meetings with clients and partners. Key Skills & Competencies: Excellent leadership skills with the ability to align diverse teams around a common vision. Demonstrated ability to drive technical innovation while balancing business requirements within budgets and to deadlines. Demonstrated ability to manage geographically dispersed teams with different time zones. Strong problem-solving skills, with a focus on delivering high-quality software solutions in a dynamic environment. Experience in defining and tracking key performance metrics (SMART goals) to measure the success of engineering teams and product delivery. Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Additional Skills: Experience working in a global engineering function is highly desirable. Familiarity with core security principles and practices is a plus. Experience with CI/CD pipelines and automated testing is advantageous. Frontend/UI development experience is beneficial. Hands-on experience with containerized technologies and microservices architecture (AWS preferred). Personal Attributes: Growth mindset, with a willingness to learn and continuously evolve both technically and professionally. Strategic thinker with a pragmatic approach to problem-solving. Ability to thrive in a fast-paced, constantly evolving environment. At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work. #J-18808-Ljbffr
Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year. Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. Taxback International are looking for a Chief Product Officer (CPO) to oversee every element of the product from design to launch and beyond while ensuring it delivers value to both customers and the business. The CPO will be critical in driving product innovation, market success, and customer satisfaction within the organization, combining technical expertise, business and commercial acumen, leadership skills, and effective communication to lead cross-functional teams and shape the direction of the product strategy. This role requires a minimum of one day per week in the Kilkenny HQ. Closing date for internal applications is Thursday 24th of October 2024. Key Responsibilities Product Strategy and Vision: play a pivotal role in defining and aligning the product strategy with the overall company vision and business objectives. Collaborate with stakeholders to understand market trends, customer needs, and competitive landscapes to develop a long-term product vision. Identify market opportunities, assess risks, and make informed decisions regarding product investments and resource & budget allocation. Product Development and Roadmap: oversee the entire product development lifecycle, from ideation and prioritization to execution and release. Work closely with engineering to ensure timely and high-quality product delivery while maintaining a clear product roadmap, always assessing feasibility, time, cost, and impact. Drive scalable processes and innovation around the product development cycle. Market Analysis and Competitive Intelligence: Conduct thorough market research to identify emerging trends, customer preferences, and competitive landscapes in order to make informed decisions regarding product positioning, differentiation, and pricing strategies. Be the product expert and maintain up-to-date knowledge of VAT Compliance, technology standards, industry trends, emerging technologies, and software development best practices. Product Evangelist: be the external Tax Technologist voice of TBI’s product suite and their features, benefits and value to our customers. Take an active participation and involvement in external and internal customer and industry events being passionate about the benefits of our products and be able to articulate their unique value proposition in a compelling way. Sales Advocate: strong involvement supporting the sales efforts, particularly with accountancy practices and large enterprise businesses by positioning and presenting our solutions as our product and VAT evangelist. User Experience and Design: focus on creating exceptional user experiences by leading the design and user interface efforts. Ensure that products are intuitive and visually appealing and provide a seamless user journey, resulting in customer satisfaction and loyalty and nurture a customer-driven product culture. Cross-functional Collaboration: Collaborate with various departments, including marketing, sales, and engineering, to ensure effective communication, alignment, and coordination throughout product development. Act as a liaison between different teams to drive collaboration and achieve shared goals. Team Leadership: Build and lead a high-performing product team, providing guidance, mentorship, and support. Foster a culture of innovation, collaboration, and continuous improvement to drive product excellence. Stakeholder Management: Interact with stakeholders, including executives, investors, and board members, to present product strategies, roadmaps, and performance metrics. Effectively communicate products' value propositions and business impacts to gain support and alignment. Performance Measurement: Establish and drive key performance indicators (KPIs) and metrics to track product performance, customer satisfaction, and market success. Analyse data and feedback to identify and improve product offerings continually. 10+ years of experience working in product leadership roles in a high-growth environment, with experience in Tax services and ideally in the International Tax Services and Compliance Industry. Drive to create groundbreaking products, and create exponential success as part of a high performing team. Strong commercial acumen, an entrepreneurial spirit and desire for achieving excellence. Ability to effectively lead and motivate teams across a variety of functional roles. Past track record of recruiting and developing a high performing product team. Passionate about the customers and demonstrated experience at building strong relationships with them. Experience interpreting customer needs and market trends. Ability to manage multiple projects and priorities simultaneously in as fast-paced environment. Experience leading deeply technical product plans and aligning business strategy and technology delivery. Proven change agent and a strong strategic thinker with analytical, evaluative, and problem-solving abilities. Proven track record of clear communications with stakeholders and across cross-functional teams. Ability to attend industry events, including extensive travel for meetings with clients and partners. At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work. #J-18808-Ljbffr
Chief Engineer - Kilkenny, Ireland - CluneTech CluneTech Kilkenny 1 week ago Description Job Summary Lead our engineering operation and drive the success of our technology roadmap. Define and implement a clear vision for the engineering team, ensuring alignment with our product roadmap and overall business objectives. Key Responsibilities: Strategic Leadership: Define and implement a comprehensive vision for the engineering team, ensuring alignment with the company's product roadmap and overall business objectives. Team Leadership & Development: Lead and inspire a cross-functional engineering team to execute on business objectives and foster a culture of innovation, collaboration, and technical excellence. Technology Strategy & Innovation: Stay at the forefront of emerging technologies and industry best practices to ensure the company remains competitive and innovative. Program & Project Management: Manage a portfolio of development projects, ensuring timely delivery against business requirements and technical roadmaps. Development & Support: Lead the engineering team in the development of automation solutions, continuous systems analysis, and software development efforts. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Minimum of 10+ years of professional experience in software engineering, with at least 5+ years in a leadership or management role. Strong experience in both frontend and backend development, with a focus on full-stack architecture technologies. Proven track record of building, deploying, and maintaining scalable web applications. Experience working with multi-tenant SaaS platforms and microservices architecture. Familiarity with container technologies and messaging frameworks. Strong understanding of API development, integration tools, and methodologies. Key Skills & Competencies: Excellent leadership skills with the ability to align diverse teams around a common vision. Demonstrated ability to drive technical innovation while balancing business requirements within budgets and to deadlines. Strong problem-solving skills, with a focus on delivering high-quality software solutions in a dynamic environment. Experience in defining and tracking key performance metrics to measure the success of engineering teams and product delivery. Benefits: Competitive salary and benefits package. Flexible working policy with a combination of remote and office working. Competitive annual leave and a number of other leaves. Employee-led CSR Programme, Clune Tech Cares, with one paid Volunteer Day per year. Death in Service Benefit. Milestone Recognition Programme. Professional & Personal Development. Rewards & Recognition. Employee Wellbeing Programme, Clune Tech Life. Clune Tech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. #J-18808-Ljbffr
Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year. Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. This role requires one day per week in our Kilkenny HQ. As an Enterprise Sales Executive reporting to our Global Head of Sales, you will be responsible for: Pitching our award winning and cutting edge SaaS solution with our supporting business expertise and closing deals with businesses from SMEs to Corporations Delivering on and sustaining a proven track record of selling Fintech applications to SMEs and Corporate entities Generating deals and revenue by managing end-to-end sales pursuits (sourcing, generating, qualifying, pursuing, and closing) platform and services deals Conducting market research and testing use cases within the target market. Identifying TAM within the specific areas of focus and building out strategic go-to-market plans Systematically building and nurturing a pipeline of referred and new opportunities Taking a consultative approach to investigating business needs and uncovering new opportunities and partnerships Overseeing deal-specific negotiations to ensure opportunities are progressing against deal targets, remaining within budget, driving to a successful close Improving how we sell by bringing best practices from your experience The skills that you have: Minimum 5 years’ experience in SaaS solution sales to SMEs and Corporates Demonstrated track record of commercial achievements, meeting/exceeding pre-agreed targets A reputation for rolling up your sleeves and getting results - someone with drive, passion and determination to pursue and close new logos Prior experience leading end-to-end technical solutions, from generating to closing, with the ability to engage C-level executives throughout Having a robust sales methodology and execution Have successfully built a book of business within a similar industry Superb time management, judgment, decision making, and problem-solving skills Expert high-impact communication and presentation capabilities High intellectual and emotional intelligence and innate ability to focus on partner /client needs A background in prospecting, creating deals from scratch and closing of new business Credibility at all levels, including C-level and evidence of building strong relationships internally and with the customer High professional and personal standards: thorough, organized and conscientious Own and drive multiple opportunities with the ability to focus and deliver on multiple short and long term sales through their cycles Creativity, team player mindset and resilience Minimum of a bachelor’s degree Fluent English, additional languages an advantage At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work. #J-18808-Ljbffr
