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Join Our Team at Clúid Housing: Where Your Work Makes a Difference
At Clúid Housing, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy
Dynamic Working Environment : Thrive in a supportive, innovative, and collaborative workspace.
Flexible Working Arrangements : We support work-life balance with flexible working options with Hybrid working options.
Comprehensive Training and Development Opportunities : Grow professionally with our continuous learning opportunities.
Employee Benefits : 25 days annual leave +3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
Inclusive Culture : Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity.
About Us
Clúid Housing is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.
Role Overview
Reporting to : Field Supervisor
Location : Dublin and Surrounding areas
Contract : Permanent
The Department has a Dublin-based Resource Planning Team (Clúid Works), supporting four regionally based repairs trade teams delivering a comprehensive repairs service across the country. This team works alongside the Asset Management Team, which is also split geographically, and manages the planned and cyclical programmes of work and supports the New Business Team bringing new properties into management.
If you want to know more about Clúid Works department, click here.
Key Responsibilities
Service Delivery : Responsible for ensuring all repairs are completed in accordance with our Purpose “right repair, right time, first time” by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
Training : From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
Health & Safety : To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.
Corporate Responsibilities : Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities; adhere to all Clúid policies and procedures at all times; exercise discretion at all times; fulfill all care and high standards regarding both Clúid’s and your own health and safety obligations.
Take responsibility for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are kept in excellent condition and secure at all times.
Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.
Ability to work flexible hours is essential to meet the business needs and demand.
Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
Manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
Provide out of hours support on a rota-based system.
Ensure that debriefs are provided to the Resource Planner for all jobs.
Be available to receive and respond to all job allocations and report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.
Person Specification
Candidates will be shortlisted on the basis of illustrating in their application that they fulfil the following criteria. Examples that demonstrate the ability to fulfil the criteria should be included as well as the above competencies.
Education / Qualifications
Safe Pass
Full Trade Apprenticeship
Knowledge / Skills / Experience
Roofing Experience
Ability to work at heights
A good knowledge of the general building and construction industry.
Good understanding and knowledge of basic Health & Safety.
Experience in fixing /replacing door and window ironmongery
Experience of both first and second fix.
Experience in ordering and collecting materials and/or plant hire
Ability to make decisions and confident at problem solving.
Experience of tiling in bathrooms/shower enclosures
Full current driving licence
Excellent communication skills both written and verbal.
Excellent personal presentation and time keeping skills.
Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment.
Ability to work diligently, as part of a team.
Ability to work with plans / detailed drawings & specifications.
Ability to demonstrate technical skills in both core trade and associated trades.
Property management
Experience in plastering and patch plastering
Experience of property maintenance.
Experience of working within the Social Housing Sector.
Knowledge of Microsoft Packages
Join Us : At Clúid Housing, you're more than just an employee; you're part of a mission to create lasting social change. If you're ready to contribute to our vision of thriving communities, apply today and let's make a difference together.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
General Business
Industries
Non-profit Organizations
Housing Programs
Housing and Community Development
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