Business Area: Finance & Corp. Services Seniority Level: Entry level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Job Title: Treasury Assistant Location: Cork Department: Treasury & Risk Management Reports To: Treasury Director / Senior Treasury Analyst Job Summary: We are seeking a highly motivated Treasury Assistant to join our Treasury & Risk Management team. This role will be responsible for supporting various treasury functions, including cash management, financial risk management, and corporate insurance program administration. The ideal candidate will have strong analytical skills, attention to detail, and a willingness to learn within a fast-paced corporate finance environment. Key Responsibilities: Assist with daily cash management activities, including monitoring bank balances, cash positioning, and cash forecasting. Support treasury operations by processing payments, reconciliations, and managing banking relationships. Assist in maintaining and optimizing banking structures, including bank account administration and documentation. Support corporate insurance program administration, including policy renewals, claims management, and coordination with brokers and insurers. Assist in data gathering and analysis for risk assessments related to insurance policies and coverage. Maintain compliance with internal controls, policies, and procedures to support audit requirements. Work closely with internal stakeholders in finance, accounting, legal, and operations to ensure efficient treasury processes. Support special projects and initiatives to improve treasury operations and risk management practices. Qualifications & Skills: Bachelor's degree in Finance, Accounting, Economics, or a related field. 1-2 years of relevant experience in treasury, finance, accounting, or risk management preferred (internships considered). Strong analytical and problem-solving skills with high attention to detail. Proficiency in Microsoft Excel and financial modeling; experience with treasury management systems is a plus. Understanding of cash management, financial instruments, and corporate insurance principles is desirable. Excellent communication and interpersonal skills to collaborate with internal and external stakeholders. Ability to manage multiple tasks and work effectively in a fast-paced environment. Willingness to learn and grow within the treasury and risk management field. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
Graduate Business Development Representative Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Business Area: Sales Seniority Level: Internship As part of the Sales team, you will have autonomy to engage with leading enterprise customers, prospects, and partners. You will help foster long-term, sustainable, and mutually rewarding relationships. This six-month internship program provides all the training needed to perform this job and allows the intern to experience many aspects of an inside sales representative role. As a Business Development Intern, you will: Assist the ISR team with their outreach across the different channels (email, phone, LinkedIn) Get the opportunity to shadow and be coached by our most experienced ISRs Be equipped to perform key tasks: Research and share findings on accounts, intelligence, the latest business development tools and best practices. Perform various elements of our outbound process to conduct email campaigns Help with lead management Be responsible for initiating or guiding the customer conversation and ultimately providing qualifying information to sales. Collaborate with marketing on demand-gen efforts. We’re excited about you if you have: Strong interpersonal skills Sales experience - Retail, direct sales, customer service, etc. A willingness to learn, a curiosity to discover, and a drive to make your customers successful. A passion for using technology to make a difference to people and organizations. You are passionate about what you do and inspire people around you. BA/BS or equivalent educational background (Junior, Senior, or Graduate) A winning mentality and drive to achieve goals and objectives Demonstrated organizational & planning skills Technical aptitude Requirement to work in a hybrid model at our Cork site. Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
Business Area: Professional Services Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Cloudera Strategic Customer Success Manager Job Description Strategic Customer Success Managers (CSMs) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline. You will pull the customer above the line to enable them to fulfill success initiatives within their business. Acting as the customer’s trusted Cloudera advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customer’s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their Cloudera interactions, business objectives and product adoption is a success. You are comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders. A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise. As a Customer Success Manager you will: Exemplify strong customer facing skills and stakeholder management Take ownership for the customer’s product adoption of Cloudera products and Success Plan Have experience operating on-site with large enterprise customers Liaise and facilitate with key internal and external stakeholders Have clear and concise communication skills Take an Ownership mentality over your customers and work Be comfortable with program, project management Demonstrate best practices and ability in managing stakeholder escalations to mutually agreeable outcomes Develop & leverage reports, dashboards, and data to summarise customer engagements and statuses, both to internal audiences as well as back to your customers. Analyse customer activity and data across the Cloudera organisation, including from Sales, Support, Professional Services, & Training to identify trends, gaps, or issues from and communicating/actioning those to stakeholders (internal and external). We’re excited about you if you have: Fluent English Language Skills, other languages a plus Experience with large scale data platforms Experience with software implementation and upgrade management Strong technology background either in a technical or business capacity Familiarity with project lifecycle management and the complexities around project delivery. Understanding of data management concepts Understanding of ITIL concepts Experience with an RDBMS (Oracle, MySQL, Teradata, etc) Understanding of networking concepts Industry vertical experience including FSI, Telecommunications, Manufacturing or Government a plus 5 or more years relevant experience. Degree level of education with high attainment or equivalent experience in a related field. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone/Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits Competitive Packages Paid Volunteer Time Employee Resource Groups Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
Associate Business Systems Analyst, Field and Support Systems Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Business Area: IT Seniority Level: Entry level The Associate Business Systems Analyst, Field & Support Systems will work as part of the team dedicated to driving innovation based on the needs of Cloudera’s global CRM user base. The Associate Business Systems Analyst will work cross-functionally with leaders and subject matter experts to plan, design and implement robust and scalable solutions to ensure the Organization can operate efficiently and effectively and adapt quickly to change with minimal interruption. The Associate Business Systems Analyst will have demonstrated experience solving complex business problems and managing systems for a global organization and can succeed in a fast-paced working environment. The Associate Business Systems Analyst will also be required to oversee and guide the work tasks and deliverables to ensure successful implementations. In addition, the Associate Business Systems Analyst will need to be able to provide development teams with sufficient details to implement appropriate system customizations as well as respond to technical support issues as required. This position will be highly visible to, and interact with, leaders within Support, Operations, the broader Field Organization, and across Cloudera. Therefore, applicants must not only possess strong analytical, technical and interpersonal skills, they must also be willing to stand in the spotlight and display both passion and competency to management...and embrace the opportunity! As an Associate Business Systems Analyst you will: Business Process Analysis & Solution Design Proactively seek out and identify needed system enhancements Point of contact for business stakeholders around prioritization, coordination, and escalation of projects and enhancements Analyze existing business processes and system configurations to identify gaps Gather and document business requirements from end users as well as supporting the prioritization process Review best practices and elicit information regarding feature roadmap with vendors Design solutions to optimize processes and user experience Present to-be solutions to business stakeholders using formal design documentation, flowcharts, and example use cases scenarios Provide developers with well defined user stories and acceptance criteria to ensure customizations are implemented according to business stakeholder requirements Ensure system modifications adhere to the change control processes and compliance policies Know when the best solution may not be a change in system design Planning, execution and documentation of testing phases as required Support monthly release management Communicate system changes to broader user audience in advance so they understand the change and how to use it prior to implementation Develop documentation to support end-user training and knowledge transfer within the team Issue Triage Support Resolve L1 & L2 support tickets as assigned and within established service level objectives Escalate issues to vendor technical support as appropriate Answer user questions and direct them to training materials We are excited if you have: B.S. or B.A. degree in BIS, Computer Science or related field Previous experience working as an Associate Business Systems Analyst supporting Sales/Sales Operations or Customer Support Salesforce Administrator or Salesforce Service Cloud Consultant certification highly desirable Demonstrated experience developing business requirements documentation, user stories and user acceptance test scripts Experience with diagramming tools to develop process flow charts and user experience mock ups (Miro, LucidChart, Visio, Omnigraffle) Proficiency with G-Suite or MS Office (word processing, spreadsheets, and presentations) Familiarity with Agile project management and development lifecycle processes a plus Ability to adjust and set priorities to meet deadlines Strong verbal communication skills, including presentation skills Strong customer service orientation What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
Director, HR Services & Operations Apply remote type: Remote locations: Ireland-Cork, Ireland-Remote Time type: Full time Posted on: Posted 2 Days Ago End Date: February 19, 2025 (3 days left to apply) Job requisition id: 250159 Business Area: HR Seniority Level: Director Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. As the Director, HR Services & Operations you will lead the strategy, compliance and execution of HR service delivery across the company. You will ensure HR processes are scalable, efficient and aligned with business needs while driving continuous improvements. In this role, you will partner with senior stakeholders to enhance HR service delivery. This role will be responsible for developing key metrics to measure the efficiency, effectiveness and overall impact of HR operations on the employee experience. As the Director, HR Services & Operations you will: Execute the strategic roadmap for HR operations to enhance efficiency, compliance and scalability. Oversee global HR service delivery, ensuring alignment with regional regulations and best practices. Lead, mentor and develop the HR Services team driving a culture of excellence and continuous improvement. Ensure HR policies and procedures are consistently implemented across all locations. Partner with Payroll, Benefits and Legal teams to improve operational effectiveness and compliance. Drive process standardization in HR service delivery to improve the employee experience. Oversee compliance with global employment laws and internal HR policies. Manage HR service-level agreements (SLAs) and ensure high-quality service delivery. Lead global mobility, immigration and relocation programs, ensuring smooth execution for employees. Lead change management efforts related to HR operational transformations. Develop reporting mechanisms to track case resolution times, policy adherence and employee satisfaction with HR services. Use data-driven insights to identify trends, recommend process improvements and enhance employee support. We’re excited about you if you have: 10+ years of progressive HR roles, including leadership roles Bachelor’s in a related field of study Advanced knowledge of global HR compliance, employment laws, best practices and industry standards globally Proven track record of implementing and scaling people processes, operations and systems Proficiency with HRIS systems, Workday preferred Experience managing vendor partners Prior experience leading Global HR transformation initiatives. Strong ability to manage and develop high-performing teams. Ability to work cross-functionally with HR, Payroll, Legal and Finance teams. Experience managing global mobility, immigration and relocation processes. Strong background in HR policy development and implementation. Change management experience in HR operational improvements. Excellent problem-solving skills, with a process-driven approach. Strong communication and leadership skills. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. The Business Systems Analyst will be part of the Cloudera Finance Systems group. The primary responsibilities of the analyst will be to manage day-to-day administration and operations of Cloudera’s Financial ERP, Netsuite. The individual will work closely with all finance users globally to help with reporting and to manage enhancements to these applications. The analyst will be a strong business partner and will be the point of contact on system-related Month-end close tasks, issue resolutions related to Record-to-Report, Procure-to-Pay, Acquire-to-Retire, and Treasury processes. The analyst will be responsible for ensuring proper change management is followed to comply with SOX. As a Business Systems Analyst you will: Support finance team to enhance and optimize Netsuite and other day-to-day close tasks. Partner with the Corporate and International accounting teams to document and re-engineer current processes within NetSuite, Blackline, and other business applications. Identify gaps and opportunities for automation. Provide daily administration and support for NetSuite, Concur, and other finance applications. Conduct periodic training for end users on current and new systems features and processes. Manage application (NetSuite, Concur) workflows and product configurations in the Record-to-Report, Acquire-to-Retire, and Procure-to-Pay processes. Partner with the accounting team in bringing efficiencies to their monthly close process and improve upon existing system reporting needs. Develop NetSuite saved searches and financial reports. Develop NetSuite Workflows to enhance business processes. Work with business users to gather requirements for new applications and enhancements to current. Document requirements in a business requirements document (BRD) and functional design document (FRD). Manage the end-to-end project lifecycle including design, development, system, and user acceptance testing through production rollout. Actively identify gaps between current and desired end-states, and deliver solutions that create efficiencies and add value. Ensure procedures, processes, and proper change controls are adhered to on all production changes and implementations. Responsible for developing and providing audit reports to the internal controls team and external auditors as requested. Support Finance in month-end close ensuring a smooth and error-free process. We’re excited about you if you have: Bachelor’s degree in Computer Science or related experience. 5-7 years’ experience in systems analyst or administrator roles supporting ERP or Finance applications. 3-4 years’ experience working with Financial modules (General Ledger, Fixed Assets, Accounts Payables, Treasury, Procurement). Experience working directly with finance users in gathering requirements and developing solutions. Must have a good understanding of finance and accounting concepts. Exposure to process and project management methodologies, tools, and processes. Must have excellent oral and written communication skills. Ability to handle multiple projects and responsibilities with competing priorities. Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
