Meetings and Events Sales Executive Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Reporting directly to the Meetings & Events Manager, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Handle inquiries related to Meetings, Events and Weddings through telephone, email, and web platforms. Complete inquiry forms and send quotations, followed by contracts for each business opportunity. Accurately process, distribute, record, and file all client correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow-up. Meet all client needs and manage accounts for all meeting room, wedding and event clients. Post all meeting room charges and issue receipts to clients. Monitor competitor meeting room offerings. Conduct weekly telesales to acquire new business opportunities. Manage and maintain up-to-date databases. Provide weekly and monthly reports on account performance and general activity. Demonstrated excellent organisational skills and attention to detail. Attend the Wedding Showcase in RDS to help drive brand recognition and generate wedding enquiries. Maintain existing client accounts and generate new business from these accounts according to agreed targets. Assist in conducting site inspections of the property for prospective clients and wedding couples. Gather and manage feedback from clients, ensuring effective communication with other departments as needed. Support negotiations with clients to maximise revenue while meeting their needs. Assist in finalising bookings and upselling where possible to enhance revenue potential. Participate in managing inquiries from third-party platforms as needed. What You Will Need: An interest in events and the hospitality industry. 1-year previous event sales or coordinating experience in a hotel or venue is advantageous, but not essential. Experience with Opera System is advantageous but not essential. Experience within the hospitality industry is advantageous but not essential. Experience working with customers. An excellent commandof the English language Possess the ability to see an opportunity and act on it to secure revenue for the Hotel. Strong selling and interpersonal skills. About Us Dalata Hotel Group We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: Communication Customer Service Leadership Weddings Time Management Benefits: Competitive Salary
Duty Manager Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team, contribute to the strategy of this hotel and drive the business to ensure it reaches its potential. You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success. Benefits Development Opportunities through our Dalata Academy to support your career journey SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) performance-related bonus plan 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Manage multiple stakeholders within the hotel while playing a key role in the hotel's operational management. Oversee hotel operations, greet guests, and inspire the team to deliver exceptional hospitality. Possess strong operational knowledge with the ability to work across departments as needed. Assist other managers with interviewing and recruitment Coach and train new employees to ensure everyone feels confident in their new roles. Demonstrate excellent problem-solving skills and the ability to handle conflicts or complaints smoothly. Requirements: 3-4 years experience as a Deputy or Operations Manager in a large hotel. Standards Driven; particularly in Food & Beverage. Strong desire to progress and develop your career in hotels. People leadership and motivation experience. Proven ability to develop talented employees. Strong communicator and comfortable in contributing to the overall hotel strategy. Ability to develop and build relationships and influence all levels of the business Dalata Hotel Group We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: Communication Time Management Leadership Complaint Handling Customer Service Benefits: Competitive Salary
Corporate Sales Manager - Clayton Hotel Ballsbridge & Maldron Hotel Merrion Road Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that exceptional teamwork and leadership are essential in the hospitality industry. We are currently seeking an experienced leader who is eager to take ownership, elevate their team, and drive outstanding performance while continuing their professional growth. In this role, you will have a unique opportunity to shape the culture and success of your team and contribute to the hotel's overall strategy. If you are looking for your next career opportunity in a supportive environment that values innovation and excellence, we invite you to join our thriving community at Dalata Hotel Group. As the Corporate Sales Manager, you will report to the Cluster Director of Sales. Key Duties and Responsibilities Source and win new business local and global across all owned business segments. Collaborate with the CDOS and ensure that objectives are achieved in the Sales business plan. Represent the hotels at sales team meetings, internal & external customer led events as appropriate. Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver. Customer Facing - Owned Segments Execute a proactive sales plan to develop and nurture new accounts across all owned segments for the hotels. Identification and management of new opportunities in your market in line with hotels strategy and across the wider Dalata portfolio. Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process. Instil a culture of cross selling, referrals and sharing of leads. Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs. To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary. Planning & Forecasting Collaborate with CDOS on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy. Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy. Collaborate with CDOS on the analysis of GDS production reports & market intelligence information to develop new leads from this business channel for the hotels. Timely production of monthly & ad hoc reports. Execute actions from quarterly sales activity plans to support business needs. Requirements: Minimum of 2years experience working within a similar position in hotels Effective communicator Be commercially aware with strong analytical skills and understand & identify business trends Excellent organisation and planning skills Sales focused and results driven Strong negotiating skills Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group Experience of working with global clients & agencies Knowledge of the Dublin market is desirable About us Dalata Hotel Group We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Skills: Sales Marketing Negotiation Communication Time Management Benefits: Competitive Salary
