## For additional information, please review .The successful candidate will be responsible for Operational Service supporting the Agency Securities Lending Business in partnership with the broader team. The role will require the candidate to support driving strategy across operational process and partnering with Technology to ensure that client experience across Transaction Management, Asset Services, Tax and Middle Office meets the highest standard. The role requires contribution to cost and productivity targets, driving a standardized global service designed to support organic growth and New Business, and ensuring a diverse and high calibre resource pool. The role will ensure continuity across the regional construct providing required functional expertise for our business partners. The role will have responsibility to ensure senior escalation for aspects of Agency Securities Lending Operation.The role may be required to represent the Agency Securities Lending Operation at internal/ external forums and will support the Product/Business at Client meetings where required.The role will be at a Director (C15) level due to the high level of client focus and client interaction, in addition to the risks associated to the role.ASL transactions involve the loan of securities by a client, who owns or controls the securities, to a Borrower (or buyer in the event of a repo), who needs these securities temporarily to support trading strategies, funding needs, and settlement obligations. The ASL unit within Investor Services serves as the agent on behalf of lenders and there can be multiple lenders in one loan to a single borrower. The ASL Operations team supports new loan collateral and settlement, daily mark-to-market, return collateral and settlement, recalls, cash/position recons, contract compare, SFTR reporting, trade support, Fed coupon processing, Borrower billing, Client earnings. Custody asset Servicing supports ASL corporate action and income events.In addition the DAIS business acts as an extension of the client’s Treasury team to increase capabilities and efficiencies. The program has access to a wide range of money market instruments with varying risk, return and tenor.The ASL Operations team supports the Client cash contributions, investment subscription/redemption confirmations, wires, rate reconciliations, cash reconciliations, and earnings.**Position Responsibilities:*** Service Level Compliance- 100% service level compliance across all functions, in line with both external contractual agreement as well as internal Product/Business expectation* Financial Management for ASL Client Delivery, ensuring that the department manages cost targets as well as resource management.* Standardization of service offering across all Operational functions, ensuring that the Client Experience is “One Custody” globally.* Simplify technology across the group, with key focus on client query tooling and reporting.* Drive Citi initiatives aimed at reducing the high level of touch points and queries within the Bank related to Custody processes.* Continually review and enhance the Client Delivery processes in partnership with the Functional Heads and direct management team to drive positive client experience.* Support the execution of any associated Location Strategy activities, ensuring that Operations remains fully compliant with all aspects of Send/Receive site requirements, whilst ensuring suitable training material and post go live support is robust and executed.* Collaborate with the Productivity Office to assess and support opportunities to reduce inefficiency within the Function.* Promptly recognize and act on gaps within the process control framework to ensure that the control steps across the lifecycle of the process are relevant, documented and understood within the process teams.* Identify business opportunities to increase share of wallet**Requirements:*** Relevant senior experience in an Operational management environment, preferably with Agency Lending/Middle Office Operations experience* Understanding the Client- Experience in leading client centric/focused teams with strong background in building Service capabilities instead of query management capabilities.* Experience in leading global and regional teams, across multiple time zones, including large matrix organizations* Experience in managing financials and resources associated to a global function* Problem solving, process improvement, self-starter and results oriented* Experience in dealing/managing clients whilst representing an Operational function.* Local regulatory and compliance familiarity to drive processes and perform according to country procedures and standards* Strong analytical skills – the ability to analyse processes and systems, evaluate data, and identify process improvements**We offer:**We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:· Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure· A discretional annual performance related bonus· Private medical insurance packages to suit your personal circumstances· Employee Assistance Program· Pension Plan· Paid Parental Leave· Special discounts for employees, family, and friends· Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.#LI-AS3------------------------------------------------------**Job Family Group:**Operations - Transaction Services------------------------------------------------------**Job Family:**Securities and Derivatives Processing------------------------------------------------------**Time Type:**Full time------------------------------------------------------**Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------**Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *.* *View Citi’s and the poster.* #J-18808-Ljbffr
A leading global financial institution in Dublin is seeking a financial services professional with custody expertise to enhance client experience and drive market change. This role includes managing risks, leveraging AI for operational efficiency, and delivering strategic value propositions. The position offers flexible hybrid working options and a competitive salary, aimed at promoting well-being for you and your family. #J-18808-Ljbffr
## For additional information, please review .**Shape your career with Citi in Dublin. By** **joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.****Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.*** **T+1 implementation globally with focus on Clearing:** Ensure alignment across T+1 and FMI driven projects. Facilitate ongoing engagement with cluster, local product and sales teams to support seamless information flow and coordinated delivery of T+1 initiatives.* **AI-powered solutions & Data-Driven Innovation:** Champion product differentiation and service enhancement by actively leveraging advanced data analytics, digital capabilities, and emerging technologies throughout the trade lifecycle.* **Client Experience & Value Delivery:** Oversee the delivery of superior client experience and communication strategies, executing compelling client value propositions to secure and solidify Citi's leadership position in Custody.* **Market Change Management & Influence:**Lead market change initiatives through proactive advocacy, direct regulatory engagement, and by effectively representing the firm's and client's voice to Financial Market Infrastructures (FMIs) and Regulators.* **Risk Management:** Proactively assess and manage product-related risks, safeguarding Citi's reputation and assets.* **Custody Expertise**: 5 years of experience in custody in complex, global, and matrixed organizations.* **Digital & Data Expertise with an AI-First Mindset in Financial Services:** Data driven and a proactive AI-first mindset to identify and apply solutions within custody operations and client experience.* **Strategic & Commercial Acuity:** Demonstrated ability to drive commercial outcomes through forward-looking product innovation roadmaps, executing client value propositions across positioning, segmentation, pricing, and digital delivery channels.* **Risk & Compliance Ownership**: Adept at assessing and managing product-related risks, ensuring compliance, and safeguarding the firm's reputation, clients, and assets.* Added qualification / certifications in areas like AI or Data Science is recommended**By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to** **be well, live well and save well. Discover more****This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.** #J-18808-Ljbffr
## For additional information, please review .An individual in Enterprise Risk Management plays a critical role in managing the bank's diverse risks to ensure financial stability and sustained growth. This involves the identification and management of enterprise-level and cross-cutting risks, designing and executing stress tests, managing climate risk and protecting against reputational risk. This integral role within the bank ensures operations are within a defined risk appetite and contribute to the overall objectives of the bank.Individuals responsible for In-business Risk Management oversee risk identification, assessment, measurement, monitoring and reporting. They design and implement risk mitigation actions and focus on managing one or more risks in support of business activities.Professionals in Enterprise Risk Management are entrusted with providing a comprehensive view of risk management which enables the bank to anticipate, assess, and mitigate potential risks, crucial for the bank's success.**Responsibilities**:* Monitor the business changes and predict possible risk scenarios.* Design and lead projects to execute control enhancements over processes.* Document processes developed, actions taken and track matters to ensure resolution.* Collaborate with ICRM regularly to ensure correct interpretation and application of requirements.* Assess potential modifications to compliance policies, contemplate their effects, and collaborate with significant parties to ensure effective implementation.* Liaise with Compliance Assurance and Internal Audit to facilitate resolution of any issues identified.* Maintain oversight through review of metrics, monitoring of activity, and tracking of corrective action plans.* Prepare presentations to update senior management and various governance committees on developments, emerging risks, control issues, and enhancements.* Assist the Business in key policy adherence and monitoring.* Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi’s Risk Policy.* Serve as main point of contact for audit groups and ensure that all audit requests are timely and appropriately provided.* Supervise a team responsible for risk assessment during business decision-making, enforce strict compliance with laws, rules, and regulations, and direct the efficient reporting and resolution* Inspires people with a compelling and aspirational future vision; demonstrates optimism when leading the organization through challenges and uncertainty.* Creates a highly resilient organization in which people persist through challenges, transparently communicate and own mistakes, and actively apply learnings to make Citi better.* Establishes a safe environment where people candidly communicate opinions, seek diverse opinions, and actively debate decisions.* Fosters a culture that rewards teams to pursue breakthrough ideas and improve business results; proactively invests resources in innovation initiatives.* Creates a culture that strongly encourages teams to prioritize enterprise success over individual agendas and do the right thing for the organization.* Boldly creates focus by aligning critical priorities across businesses, functions, and regions; eliminates nonessential work that could distract the organization from executing key priorities.* Champions innovative ways to manage risk through streamlining processes and building common methods.* Creates and reinforces a culture of exceptional controls that support client satisfaction and operational effectiveness.* Proactively solves systemic enterprise challenges by investing time and resources to gather cross-enterprise data; builds sustainable solutions that fully address the root causes of issues.* Creates a performance culture of high expectations that inspires people to continuously deliver excellence and exceed company goals.* Energizes and reinforces an ethical environment where doing the right thing for clients and Citi is expected in every decision and action.* Establishes a culture where teams actively cultivate collaborative partnerships across organizational boundaries; creates synergies that deliver added value for Citi.* Champions strategies for leveraging Citi’s resources to have a positive impact on society; demonstrates deep understanding of client and community needs.* Proactively implements systemic solutions to promote the well-being and engagement of all employees; embodies work-life balance through their words and actions and actively encourages others to do the same.* Leads efforts to position Citi as an attractive place to work for diverse communities; cultivates an inclusive culture in which all individuals are valued and feel a strong sense of belonging.* Leads with compassion and reinforces a culture in which people assume best intentions of others; treats others respectfully; listens, understands, and appreciates the unique challenges faced by others* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards**Qualifications**:* Extensive experience in Operational Risk Management, Audit, Compliance or other control function* Experience in assessing risks and evaluating controls in collaboration with various teams.* Proven ability to design and lead projects to enhance processes.* Knowledge of evolving requirements and their impacts.* Expertise in maintaining a robust Manager’s Control Assessment (MCA) in compliance with risk policies.* Proficiency in applying requirements and implementing compliance policies.* Experience in liaising with Compliance Assurance and Internal Audit for issue resolution.* Ability to maintain oversight through metrics review and corrective action plans tracking.* Proven ability in preparing presentations on developments and emerging risks for senior management.* Experience serving as a primary contact for audit groups.* Ability to assess risk in business decisions, comply with laws and regulations, and adhere to policies.* Risk management skills for facilitating committee meetings and assessing compliance risks.* Expertise in risk identification, assessment, and mitigation, informed by the latest field trends.* Proficiency in audit processes, compliance requirements, and regulatory standards.* Capability to enhance, automate, and simplify control processes.* Strong leadership and ethical financial management skills, with a knack for creative problem-solving.* Comprehensive knowledge of firm-specific policies and procedures.* Advanced skills in managing audit processes and procedural changes.* Ability to evaluate risks and manage control issue reporting, with responsibility over technical strategy.* Effective communication skills for stakeholder liaison, alignment, and strategic drive.**Education**:Bachelor's/University degree, Master's degree preferred------------------------------------------------------**Job Family Group:**Risk Management------------------------------------------------------**Job Family:**In-Business Risk------------------------------------------------------**Time Type:**Full time------------------------------------------------------**Most Relevant Skills**Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.------------------------------------------------------**Other #J-18808-Ljbffr
