A leading research organization in Dublin is seeking a Production Operator for its Operations/Logistics Department. The role involves operating under standard procedures, maintaining order in work areas, and performing LAL production activities. Candidates should have a high school diploma and experience in a similar environment. The position offers a full-time contract with various benefits including salary, pension, and private medical coverage. #J-18808-Ljbffr
Accugenix Customer Support – Charles River Laboratories For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Job Summary The specialist Accugenix team provides testing solutions that simplify workflows, ensure accurate data, and support faster, more confident product release. This role, based at our Microbial Solutions site in Dublin, is initially a 12‑month fixed‑term contract with the potential to become permanent in 2026. You will work directly with the Laboratory Technical Support Specialist and collaborate with Accugenix teams across Europe. Core Duties and Responsibilities Maintain a basic working knowledge of the identification and characterisation services offered by Accugenix and apply it during customer interactions. Engage in routine written and oral communication with customers, providing timely, efficient, and knowledgeable technical support. Explain turn‑around time options, sample shipment requirements, and sample condition requirements. Initiate dialogue with customers when sample questions or concerns are noted in the discrepancy management system. Elevate concerns to Technical Support Specialist or Senior Specialist for follow‑up. Escalate special requests from customers that are extraneous to standard sample processing and sample ID report content. Maintain logs of customer communications through LMS, SFDC, and other information‑management tools. Adhere to work procedures and processes that support company and departmental standards, procedures, and strategic directives. Comply with all aspects of laboratory safety, safety stations, safety manual, safety SOP, and MSDS/SDS sheets. Follow all company SOPs and comply with internal Quality System and cGMP standards. Job Qualifications Demonstrable experience in a customer‑facing or scientific/technical support role. Degree‑level qualification preferred. Fluency in English; French an advantage; additional languages such as Spanish and/or German preferred. Proficiency in MS Word, Excel, and Outlook. Strong customer‑relations and communication skills using various communication tools. Excellent planning and organisational skills. Good numeracy. Strong IT proficiency. Impeccable attention to detail. Ability to work to tight deadlines with multiple priorities. Strong team player, communicator, and collaborator. About Discovery Discovery from Charles River is industry‑proven in the successful development of novel therapies, with over 350 patents and 80 pre‑clinical drug candidates delivered to sponsors in the past 17 years. Backed by more than 650 scientists, our portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services from the earliest stages of hit identification through to IND. About Charles River Laboratories Charles River is an early‑stage contract research organization (CRO). We offer a diverse portfolio of discovery and safety assessment services, both GLP and non‑GLP, to support clients from target identification through pre‑clinical development. We also support clinical laboratory testing and manufacturing needs, leveraging a broad portfolio of products and services to create flexible drug‑development models that reduce costs, enhance productivity, and accelerate time to market. With over 20,000 employees across 110 facilities in more than 20 countries, we coordinate global resources and apply multidisciplinary perspectives to resolve clients’ unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies, hospitals, and academic institutions. At Charles River Laboratories, we recognize and recruit all talent. We are committed to diversity and inclusion and work daily in this direction. Seniority Level Entry level Employment Type Contract Industries Automation Machinery Manufacturing Location Dublin, County Dublin, Ireland #J-18808-Ljbffr
A leading global contract research organization in Dublin is seeking an Accugenix Customer Support specialist. This entry-level contract position focuses on providing technical support to customers and ensuring efficient communication. Ideal candidates will have customer-facing experience and strong attention to detail. The role offers an opportunity to work within a vital team that impacts the health and well-being of people globally. #J-18808-Ljbffr
For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Description We are seeking a Production Operator to join the team in our Operations/Logistics Department at our site in Rathcoole, Co. Dublin. This role is full time, on‑site and comes with salary, pension, personal life assurance plan, private medical and other great benefits. What You'll Be Doing Operate to a high standard under all established SOP & procedures. Carry out all aspects of kitting according to standard operating procedure. Maintain all work areas in an orderly fashion as per SOP. Perform all LAL Production related activities including glassware preparation, cleaning, labeling, packaging & SAP transactions. Responsible for labeling of non‑licensed products, final product inspection, preparation and finishing of accessory products, and general environmental upkeep. Prepare, maintain, and distribute appropriate documentation for all materials kitted & shipped. Maintain GDP compliance. Coordinate with Planning department & Logistics Management to ensure all work is performed as required. Perform all other related duties as assigned by Manager or Supervisor. Job Qualifications Education: High school diploma or equivalent. Experience: Experience in a similar working environment. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Must have excellent organizational skills and the ability to manage multiple priorities; attention to detail, computer literacy; and the ability to interact appropriately at all levels. Ideally awareness of supply chain processes and best practices. SAP experience desirable but not essential. About Microbial Solutions Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services that is unlike any other, and has been purposefully designed to meet the complex and ever‑changing needs of the industry. We help clients to ensure product safety and quality with easy‑to‑use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies. About Charles River Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio enables our clients to create a more flexible drug development model, which reduces their costs, enhances productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well‑being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. Seniority level Entry level Employment type Contract Job function Business Development Industries Automation Machinery Manufacturing #J-18808-Ljbffr
Join to apply for the Nexus Field Service Engineer role at Charles River Laboratories. For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary CRL Microbial Solutions is seeking a dedicated and technically skilled Field Customer Support Specialist (Field Service Engineer) to support our flagship instrument—the Nexus automated Endotoxin testing system. This role is critical to ensuring customer satisfaction through expert service, repair, calibration, and troubleshooting of our systems and requires travel between our key sites as well as customer sites to ensure continual smooth operation and support of our product(s). The candidate will have a full driver’s licence, own vehicle and ability to travel throughout Ireland. We offer a monthly car allowance and mileage allowance to support running cost of vehicle. This role is offered as a 12‑month fixed term contract role with possibility of extension thereafter. What you’ll be doing Provide on‑site and remote support for the Nexus system, including installation, maintenance, and repair. Perform instrument calibration and validation in compliance with GMP standards. Troubleshoot complex technical issues and ensure timely resolution to minimize customer downtime. Support customer onboarding, including training, validation and application support. Build strong relationships with customers, acting as a trusted technical advisor. Receive full onsite technical training, technical coaching and continual support via pairing with a technical buddy and international teams who are on hand to troubleshoot specific items with a collaborative team approach. Qualifications, Experience, and Requirements Degree or equivalent field experience in Engineering or Life Sciences. Strong proven experience in a technical, laboratory, or field service role. Experience in validation and working in GMP environments is a strong advantage. Strong software and engineering skillset. Proven ability to problem‑solve complex technical issues under pressure. Familiarity with SOPs, safety protocols, and regulated environments. Full Irish driver’s licence and own vehicle. Willingness to travel as required to support customer needs; some overnight stays required. Occasional infrequent travel in Europe may also be required. Excellent communication and interpersonal skills. Customer‑centric mindset with a passion for delivering exceptional service. Why Join Us? At CRL Microbial Solutions, you’ll be part of a team that values innovation, quality, and customer success. You’ll work with cutting‑edge technology and have the opportunity to make a real impact in the life sciences industry. About Discovery Discovery from Charles River is industry‑proven in the successful development of novel therapies, with over 350 patents and 80 pre‑clinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client‑focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market. About Charles River Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20 000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction. We have proudly supported the development of 86 % of the drugs approved by the FDA in 2021. #J-18808-Ljbffr
