About the Role: This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems on our client site What Youll Do: Act as liaison with technical business leaders, facilities managers, and other internal and external clients to forecast workload demand and project deliverables. Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Work with business leaders to resolve conflicting priorities. Coordinate and supervise the team's daily activities. Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives. Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function. Coach others to develop in-depth knowledge and expertise in most or all areas within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipate potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view. Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies. Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals. Communicate difficult and complex ideas with the ability to influence. What Youll Need: 5-8 years of job-related experience in a facilities environment Prior shift leader or supervisory experience preferred. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. The innovative mentality to develop methods that go beyond existing solutions. Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills with an advanced inquisitive mindset. Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Benefits: health
As a CBRE General facillities Technician, you will be responsible for proactive and reactive building maintenance and repair services for client contracts. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What Youll Do: Support clients in an efficient and courteous manner, with a strong focus on customer care. Perform ongoing preventive maintenance and repairs on facilities. Assist with the installation and modification of building equipment and systems. Inspect new or existing installations for compliance with building codes and safety regulations. Assist engineering staff in a wide range of duties as required. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Take measures to ensure that all systems are operating in the most efficient manner. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What Youll Need: 1-2 years of job-related experience. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. As a Hospitality team member, you will be responsible for ensuring that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the clients facility. To ensure effective communication with client associates, guests, peers, and management always. This role provides a professional, engaging, and interactive first point of contact for the client associates and guests with any operational queries/issues they may have. This position will: Develop and maintain client-facing relationships while continuing to deliver an exceptional experience to client associates as well as guests coming to the clients office. Proactively support and deliver a collaborative and cooperative environment. Ensure bespoke service delivery of all Front of House services throughout the office space. Act as the interface between all vendor operatives who provide an on-floor service for our customers associates and visitors, ensuring seamless service delivery. Perform duties to maintain the GS /GWS standards whilst delivering a high level of personal client engagement. Continuously monitor and audit all designated client areas, including office floor and non-bookable meeting rooms, ensuring they are fit for business at all times. Key Accountabilities & Deliverables: Issue prevention and resolution: Carry out inspections of designated areas (TBC frequency and exact areas), record and proactively report issues and defects to the facilities helpdesk. Maintain ownership and proactively manage all issues in conjunction with the wider FM team. Understand service delivery SLAs and monitor to ensure own requests are being completed in a timely manner. Promptly resolve all daily client requests, guiding clients with helpdesk tickets logged and managing expectations on completion timelines, including monitoring and progress reports with personal feedback to individual clients and GWS management (managing client expectations) Key divisional admin engagement/on-floor presence: Maintain regular contact with on-floor client contacts and building occupants, developing business relationships, and monitoring customer perception and satisfaction to feed back to the client Hospitality Manager and CBRE Account Director Continually review and improve customer service to feed back to the client Hospitality Manager - through a feedback system (TBC) Anticipate associate and guest needs before they arise to enhance and personalize their experience. Workplace Safety: Ensure all staff maintain safe working practices through implementation of company and client Workplace Safety Standards. On-floor support if required, for BCP and emergency situations. Report hazards and safety observations through the CBRE QHSE Portal Work closely with CBRE Workplace Safety officer to conduct regular inspections. High profile areas: Provide a physical and personal presence in all building areas where scheduled external and internal client events are taking place, ensuring event areas are meticulously maintained. Assist with visitor management, including coordinating key client visits end to end, meeting and escorting where appropriate. Check local workplace lounge areas to ensure adequate stock levels are available and liaise with the local vending team with any issues raised. Client spaces: Proactively support and work with the onsite facilities team in preparation for client events, including room/event set ups, furniture moves, and other tasks as directed. Ensure that all areas are fit for business, both functionally and aesthetically. Facilitate usage of non-bookable rooms, including inspections to ensure that the room is fit for business, ready for the next client (liaise with other vendors to ensure room is fit for purpose) Monitor the clients Workspace Experience Mailbox to ensure prompt request responses and detailed tracking. New hire and induction On-Site Tours - coordinate overall schedule, survey associates who participate, schedule tour on Outlook Calendars, send invites to all and answer follow up questions. Required Skills & Experience Awareness of FM & Hospitality services. Strong Customer Service background with previous experience in 4 / 5-star Hospitality services industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Acute eye for detail and service standards with excellent communication and influence skills (written and verbal) Diplomacy in a demanding, fast-moving customer focused environment Excellent communication skills Smart and very well presented at all times. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor. Flexible, team orientated and good organizer. Availability to work outside of normal office hours if required. Proficiency to follow up on multiple issues/queries simultaneously. Good Workplace Safety knowledge. Possesses an extremely good command of the English language.
About the Role: As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. What Youll Do: Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance. Ensure the site's environmental conditions provide a safe work environment. React to Building Management System alarms, and complete emergency repairs as needed. Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations. Alert management if subcontractor performance doesnt meet all requirements per the Master Service Agreement. Complete planned preventative maintenance (PM) and reactive maintenance on all equipment. Check BMS for running and alarm conditions and respond to HVAC-related client problems. Building walkthroughs, taking meter readings from UPS, PDUs and utilities. Provide fixes to facility and plant faults and defects. Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records. Complete all required training to ensure successful completion of all job-related responsibilities. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What Youll Need: Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays Must be able to Meet the physical requirements of this role. To effectively present information to an internal department, client, management and/or colleagues. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Skills: Electrical Electrical Engineering Mechanical Engineering HVAC
As a CBRE General facillities Technician, you will be responsible for proactive and reactive building maintenance and repair services for client contracts. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What Youll Do: Support clients in an efficient and courteous manner, with a strong focus on customer care. Perform ongoing preventive maintenance and repairs on facilities. Assist with the installation and modification of building equipment and systems. Inspect new or existing installations for compliance with building codes and safety regulations. Assist engineering staff in a wide range of duties as required. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Take measures to ensure that all systems are operating in the most efficient manner. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What Youll Need: 1-2 years of job-related experience. Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset.
About the Role: As a CBRE Plumbing Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What Youll Do: * Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems. * Conduct routine maintenance inspections, diagnose potential problems, and make repairs. * Assist with the installation and modification of building equipment and systems. * Review assigned work orders and partner with available systems to track completion. * Support energy management by ensuring all building systems are operating efficiently. * Inspect existing installations for compliance with building codes and safety regulations. * Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner. * Impact team through defined duties, methods and tasks as described in detail. * Deliver own output by following defined procedures and processes under close supervision and guidance. What Youll Need: * Trade qualification - plumbing or mechanical discipline * 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. * Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. * Ability to follow basic work routines and standards in the application of work. * Communication skills to exchange straightforward information. * Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. * Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About the Role: As a CBRE Electrician, you will inspect, repair, and maintain mechanical and electrical equipment in assigned facilities. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What Youll Do: * Oversee electrical and lighting systems' general operation, repair, and maintenance. Perform new installations of equipment. * Check, repair, and replace functional components of electrical and lighting systems. This includes valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, and pipes. * Assure that equipment is being maintained and operating in a safe manner. * Review historical maintenance records to create proactive inspection, testing, and preventive maintenance schedules. * Provide efficient and reliable service to customers. * Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. * Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function. * Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement. * Impact the quality of own work and the work of others on the team. * Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. * Explain complex information to others in straightforward situations. What Youll Need: * Completion of a formal apprenticeship - Electrician * Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. * In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. * Understanding of existing procedures and standards to solve slightly complex problems. * Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. * Strong organizational skills with an inquisitive mindset. * Advanced math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions. Please note this role will have an on- call rota. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
