A luxury resort hotel in Maynooth is seeking a Guest Relations Supervisor to join their Front Office team. The ideal candidate will ensure guest expectations are met, assist with front desk operations, and oversee VIP experiences. Strong communication skills and the ability to work both independently and collaboratively are essential. The role includes benefits such as a discounted employee card for Accor Hotels, professional development opportunities, and a variety of team-building events throughout the year. #J-18808-Ljbffr
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently hiring for a Guest Relations Supervisor to join our Front Office team at Carton House. Key Responsibilities Work closely with all departments within the hotel, to ensure guest expectations are met during their stay. Point of contact for all loyalty guests and VIP's throughout their stay. Ensure a high standard of service and attention to detail within the department. Confidently assisting with elements of the front desk operation including arrivals, check out and billing Taking ownership of any guest request which comes your way seeing it through until completion Overseeing luxury guest experience at The Manor House The successful candidate will have Excellent communication skills with excellent spoken & written English. Strong team working skills A structured and organized approach to work planning. Ability to work on own initiative. Adaptable, and enjoys doing a variety of different tasks. Why work for Carton House? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Refer a friend bonus. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
Accommodation Assistants We are currently recruiting for part‑time Accommodation Assistants to join our Accommodation Team. Key Responsibilities Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure. Handle and store chemicals in line with COSHH regulations. Ensure all floors, carpets, tiles and corridors are cleaned to a required standard. Ensure weekly, monthly and yearly cleaning is carried out as requested. To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations. To assist in positively promoting service / products within the Resort and maximize every sales opportunity. Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction. Qualifications Excellent people skills. Passion, energy, enthusiasm. A good understanding of hotel operation. Excellent communication skills with excellent spoken & written English. Previous experience in a similar role is essential. Shift work and flexibility is required in this position. Benefits To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. Hotel Accountant Key Responsibilities Collaborate closely with the Director of Finance and hotel management team. Help ensure the efficient operation of the hotel’s finance function. Reporting to the Director of Finance. Safeguard the hotel’s assets by maintaining robust internal control systems. Lead and develop the finance team, enhancing their skills and competencies across all financial functions. Assist the Director of Finance with development and training of the Finance and stores teams. Utilize advanced technology to analyze real‑time data, transforming insights into actionable business strategies. Responsibility for the month‑end process ensuring the AP, AR, payroll, stock and banking is posted, reconciled and closed off for a strict month‑end deadline. Be approachable and build relationships with the other Heads of department and staff within the hotel. Review the income audit and controls that are in place. Prepare Internal Audit Reports and agree on corrective actions. Reconcile balance‑sheet control accounts, including accruals and pre‑payments. Ensure control of the hotel's sales ledger. Produce any other ad‑hoc reports that may be requested. Key Requirements Experienced hotel financial controller, hotel accountant or assistant financial controller. Extensive hotel industry experience is a must. Strong commercial and operational experience. Strong understanding of budgets, forecasts, KPI's and internal controls and industry norms. Excellent analytical and presentation skills. Strong communication and interpersonal skills. Ideal candidate will be a qualified or part‑qualified accountant (ACA, ACCA, CIMA or other equivalent requirements). Exceptional analytical abilities. Knowledge of IT systems (Procure Wizard, Opera Cloud, Alkimii). Proven people management and leadership skills. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team‑building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on‑the‑job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting a Lead Host to join our Carriage House and Kathleen's Kitchen Restaurant Team team at Carton House. Key Responsibilities Follow up each booking for Afternoon Tea and The Morrison Restaurant to deliver the perfect service to our guests. Make sure the booking widget is updated every day. Profiling guests. Ensuring the information from Opera are the same than Sevenrooms information. (Special occasion, returning guest, etc ...) Be the host for Afternoon Tea and The Morrison Room service. Write and communicate a handover to the other F&B service. Key Requirements Previous experience in a similar role within a 5* property. Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts. Working knowledge of Opera. Excellent attention to detail. Excellent communication skills. Results driven with a strong personality and the natural ability to build rapport with people. Confident in communicating with a wide range of people, both internally and externally. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A luxury hotel chain in Maynooth is seeking an experienced Guest Relations Executive to provide exceptional service to our guests. The ideal candidate will have over a year of experience in a 5-star hotel, excellent communication skills, and a flexible approach to work hours. Responsibilities include welcoming guests, assisting with luggage, and providing local information. We offer competitive benefits such as a referral bonus, meal provisions, and training opportunities in a supportive team atmosphere. #J-18808-Ljbffr
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently hiring for a Guest Relations Supervisor to join our Front Office team at Carton House. Key Responsibilities Work closely with all departments within the hotel, to ensure guest expectations are met during their stay. Point of contact for all loyalty guests and VIP's throughout their stay. Ensure a high standard of service and attention to detail within the department. Confidently assisting with elements of the front desk operation including arrivals, check out and billing Taking ownership of any guest request which comes your way seeing it through until completion Overseeing luxury guest experience at The Manor House The successful candidate will have: Excellent communication skills with excellent spoken & written English. Strong team working skills A structured and organized approach to work planning. Ability to work on own initiative. Adaptable, and enjoys doing a variety of different tasks. Why work for Carton House? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Refer a friend bonus. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
Join us in writing the next chapter of the Carton House story. There has never been a more exciting time to embark on a career with us. Carton House is the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the world’s most storied hotel brands. We invite you to join us in writing the next chapter of the Carton House story. We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues. In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team. We are currently recruiting for an experienced Guest Relations Executive to join our Front Office Team. Key Responsibilities Offer a warm welcome and a fond farewell to all guests. Assist with the delivery and safe storage of guest luggage. Provide information to hotel guests as requested, serving as a key point of contact. Assist guests with information on local amenities and attractions. Drive the company car within the estate for delegated duties. The successful candidate will have 1 year+ experience in a 5* hotel in a Front Office role. Excellent communication skills. Full clean driver's licence. Knowledge of Opera desired but not essential. The ability to work under pressure with excellent attention to detail. A flexible approach to work hours (shift work required). Previous Guest Service experience desired. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star hotel in Maynooth is seeking a Hotel Management Accountant to manage financial operations and ensure robust reporting and analysis. This role involves collaborating with the finance team and operational managers to maintain high financial standards. The ideal candidate should have a recognized accounting qualification, experience in hospitality finance, and excellent analytical and communication skills. The hotel offers numerous benefits including a global hospitality network association and various employee programs. #J-18808-Ljbffr
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We currently recruiting a Assistant Restaurant Manager to join our Carriage House Restaurant at Carton House. Key responsibilities Ensures the service consistently reflects the ambiance and service standards set by the leadership team. Lead the team by motivating, coaching and monitoring the performance levels of all team and supervisors members. Upholds the highest standard of internal and external customer service at all times by maintaining high staff morale and team spirit through active on the floor communication. Manage assigned F&B Manager on Duty responsibilities including being a point of contact for all requests. Ensure Breakfast is operating within the standards of LQA. Work together with the culinary, restaurant managers and stewarding team to ensure that all food service meets or exceeds guest expectations. Participate in service as necessary and ensure floor presence at key times. Perform daily checks on staffing level, quality control, maintenance and cleanliness for the outlet. Develop training programs for the restaurant to ensure continuous growth. Participate in the training and coaching of new and existing team members within the outlet. Work in conjunction with the Outlet Chef, Executive Chef and Food & Beverage Manager on promotions, menus and special events. Create and innovate ideas and promotions to generate revenue and improve guest satisfaction for the outlet. The successful candidate will have Full flexibility - this is a full-time role, flexibility and shift work is required. A real understanding of hotel operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Outgoing, bubbly and confidence in dealing with a range of customers. Previous experience in a similar role in a 5 star resort. A structured and organized approach to work planning. Why work for Carton House, A Fairmont Managed Hotel? Strong team focus and team atmosphere. Employee Assistance Programme. Refer a friend bonus. Additional annual leave with continuous service. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
