A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting for an experienced Spa & Wellness Manager to join our team at Carton House. Key Responsibilities: Establish and maintain the highest standards of etiquette and service in all guest and staff interactions. Execute Spa & Wellness objectives across operations, finance, people management & marketing. Direct and lead the day to day Spa operation ensuring all standards are followed. Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals. Monitor daily activities, address issues promptly, and continuously strive for excellence. Stay updated on spa services, pricing, schedules, specials, and competitor offerings Lead by example, demonstrating proper etiquette and professionalism at all times. Communicate housekeeping and maintenance needs, ensuring prompt action. Support team members in all aspects of the business operation. Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales. Assist in the recruitment, development and training of all Spa & Wellness team members. The Successful candidate will have: Previous leadership experience within the Spa & Wellness field required. Flexibility - this is a full-time role, flexibility and shift work is required. A real understanding of hotel operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Outgoing, bubbly and confidence in dealing with a range of customers. Previous experience in a similar role in a 5 star resort. A structured and organized approach to work planning. Why work for Carton House, A Fairmont Managed Hotel? Strong team focus and team atmosphere. Employee Assistance Programme. Refer a friend bonus. Additional annual leave with continuous service. Regular social events for team members. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We're currently hiring for a Spa Therapist to join our Spa & Wellness team at Carton House, A Fairmont Managed Hotel. Key Responsibilities Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure. Conduct our range of Therapy Treatments to the highest standard in line with company standards. To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations. Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House. To assist in positively promoting service / products within the Resort and maximize every sales opportunity. Be aware of Resort promotions or special activities. Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction. The successful candidate will: Be fully qualified in all beauty and massage treatments (ITEC, CIDESCO, CIBTAC). Have excellent customer service skills. Appreciate the holistic nature of our Spa environment. Be able to work as part of a team. Have excellent communication skills - Fluency in English is essential for this role. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Additional annual leave with long service. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting a Front Office Supervisor to join our team at Carton House. Key Responsibilities Assist Front of House Manager to develop a strong team through consistent effective leadership, training, and operational management. Assist Front of House Leaders in driving goals for the department. Follows all departmental policies, procedures and standard. Clearly demonstrates to guests and colleagues a commitment to service excellence through the effective delivery of Fairmont Hotels & Resorts Brand Standards at all times. Promotes the Brand`s service culture and ensures that guests receive services that enables the Brand promise. Actively creates Sparkle moments that are based on personalization and creativity. Carries out the day-to-day tasks outlined in the shift task list to a high level. Ensure all telephone calls are answered courteously and efficiently, within the Brand standards at all times. Takes responsibility for guest experiences that have negatively been impacted and turns them into memorable moments. Effectively & responsibly handles quests' requests and reservations by adopting a "onestop" approach. Ensure an attitude of anticipative and caring service is displayed at all times during your shift. Trained across all roles within the department and works flexibly to ensure guest satisfaction and maximize self-development. Autonomously conducts all tasks that are outlined in the department's training plan related to the role to a very high level. The successful candidate will have Minimum of 1-2 years previous experience in a similar role in a 4 or 5 star property. Ability to work on your own initiative and as part of a team. Strong supervisory skills Previous experience of OPERA would be an advantage. Strong command of the English language. Highly organised with strong customer service skills. Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities.Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers #J-18808-Ljbffr
Overview Join to apply for the Food & Beverage Assistant role at Carton House, A Fairmont Managed Hotel . A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House – a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. We nurture a working environment built on fairness, inclusivity, and growth for all team members, delivering the highest standard of service and turning moments into memories for all of our guests. We are currently recruiting Food & Beverage Assistants to join our excellent Food and Beverage team at Carton House. Key Responsibilities Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner. Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House. Be familiar with the product offering (i.e. the menu, specials and ingredients, beverages on offer, wine list, etc). Familiarize yourself with sales and promotional activity and upsell at every possible opportunity. Ensure that all Food and Beverage products are served efficiently and in accordance with the Company standard of presentation. Carry out cash handling procedures in accordance with Company policy. The successful candidate will have A real understanding of hotel food and beverage operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Minimum 1 year's experience in a similar role within a 4/5* property. A structured and organized approach to work planning. Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor's large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting an F&B Supervisor to join our excellent Conference and Events Team at Carton House. Key Responsibilities Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner. Ensure stock control is implemented and maintained. Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House. Be familiar with product offering (i.e. the menu, specials and ingredients, beverages on offer, wine list, etc) Familiarize yourself with sales and promotional activity and up sell at every possible opportunity. Carry out cash handling procedures in accordance with Company policy. Shift team supervision under the guide of food and beverage management Motivate and assist Food and Beverage team to ensure departmental targets are met. The successful candidate will have: A real understanding of hotel food and beverage operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Minimum 2 years' experience in a similar role within a 4/5* property. A structured and organized approach to work planning. Why work for Carton House, a Fairmont managed hotel? Strong team focus and team atmosphere. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. Short term accommodation in the hotel based on applicant's requirements Recognised WSET training as part of your learning and development program for F&B members #J-18808-Ljbffr
