A leading technology consultancy is seeking an experienced Microsoft Dynamics Programme/Technical Lead in Dublin. This contract role involves providing technical leadership and oversight for Dynamics delivery while managing vendor relationships and ensuring effective governance. You will lead the programme from inception to BAU, requiring strong stakeholder management skills and a proven track record in programme governance. The role offers a hybrid work model and requires deep expertise in Microsoft Dynamics 365. #J-18808-Ljbffr
Microsoft Dynamics Programme / Technical Lead (Contract) Location: Dublin (Hybrid) Contract Length: 6–12 months Rate: Market‑aligned daily rate Role Overview We are seeking an experienced Microsoft Dynamics Expert to provide technical leadership and programme‑level oversight for a critical Dynamics delivery. This contract role will act as the senior authority across technology, delivery, governance, and vendor management, ensuring the programme is delivered with integrity, control, and clear accountability. The role requires a blend of hands‑on Dynamics expertise , programme leadership , and stakeholder confidence , operating as a senior escalation point and ensuring a controlled transition to Business as Usual (BAU). Key Responsibilities – Technical & Programme Leadership Provide senior technical leadership across the Microsoft Dynamics landscape (e.g., D365 CE, F&O, Power Platform, integrations). Own end‑to‑end programme delivery, including scope, timelines, governance, and budget. Act as the senior escalation point for programme risks, issues, and dependencies. Ensure technical decisions are evidence‑based, well‑documented, and aligned with business outcomes. Delivery Oversight Oversee delivery across all workstreams, ensuring alignment between technical, functional, and business teams. Establish and maintain a credible, phased delivery plan with clear stage gates and dependencies. Ensure delivery quality, risk management, and controls are consistently applied. Governance & Reporting Lead programme governance, ensuring timely and transparent decision‑making. Produce accurate, unfiltered programme reporting covering status, risk, quality, and budget. Ensure governance forums operate effectively, with clear ownership and outcomes. Vendor Management Manage vendor relationships and performance, setting clear expectations and holding partners accountable. Address underperformance decisively, with clear consequences and corrective actions. Ensure contractual obligations, delivery commitments, and quality standards are met. Transition to BAU Lead a controlled, auditable transition to BAU with unambiguous ownership. Ensure operational readiness, documentation, and knowledge transfer are completed to a high standard. Desired Outputs / Contributions A single, credible end‑to‑end delivery plan with defined phases, stage gates, and dependencies. Clear, timely governance decisions supported by evidence and transparent rationale. Accurate, honest programme reporting with no dilution of risk or issues. Strong vendor performance management with clear accountability and outcomes. A controlled, auditable transition to BAU with clear ownership and responsibility. A programme environment where escalation is safe, encouraged, and acted upon. Contribution to Project Success Provides stability, technical direction, and integrity to programme delivery. Ensures authority, accountability, and governance are fully aligned. Sets the tone for sustainable, people‑centred delivery while maintaining delivery discipline. Experience & Skills Required Proven experience leading Microsoft Dynamics programmes in complex enterprise environments. Strong technical understanding of Microsoft Dynamics 365 and related Microsoft platforms. Demonstrated success in programme governance, risk management, and delivery assurance. Experience managing and holding system integrators and vendors to account. Strong stakeholder management skills, with the confidence to challenge and influence at senior level. Experience delivering controlled transitions from programme to BAU operations. Personal Attributes Calm, authoritative, and decisive under pressure. Comfortable operating as the single point of accountability. Values transparency, integrity, and evidence‑based decision making. People‑centred leadership style with a focus on sustainable delivery. #J-18808-Ljbffr
Microsoft Dynamics Consultant Contract Length: 612 months Location: Dublin (Hybrid) Role Overview: We are seeking an experienced Microsoft Dynamics Consultant to provide technical leadership and programme-level oversight for a critical Dynamics delivery. This contract role will act as the senior authority across technology, delivery, governance, and vendor management, ensuring the programme is delivered with integrity, control, and clear accountability. The role requires a blend of hands-on Dynamics expertise, programme leadership, and stakeholder confidence, operating as a senior escalation point and ensuring a controlled transition to Business as Usual (BAU). Experience & Skills Required: Proven experience leading Microsoft Dynamics programmes in complex enterprise environments. Strong technical understanding of Microsoft Dynamics 365 and related Microsoft platforms. Demonstrated success in programme governance, risk management, and delivery assurance. Experience managing and holding system integrators and vendors to account. Strong stakeholder management skills, with the confidence to challenge and influence at senior level. Experience delivering controlled transitions from programme to BAU operations. Key ResponsibilitiesTechnical & Programme Leadership Provide senior technical leadership across the Microsoft Dynamics landscape (e.g. D365 CE, F&O, Power Platform, integrations). Own end-to-end programme delivery, including scope, timelines, governance, and budget. Act as the senior escalation point for programme risks, issues, and dependencies. Ensure technical decisions are evidence-based, well-documented, and aligned with business outcomes. Delivery Oversight Oversee delivery across all workstreams, ensuring alignment between technical, functional, and business teams. Establish and maintain a credible, phased delivery plan with clear stage gates and dependencies. Ensure delivery quality, risk management, and controls are consistently applied. Governance & Reporting Lead programme governance, ensuring timely and transparent decision-making. Produce accurate, unfiltered programme reporting covering status, risk, quality, and budget. Ensure governance forums operate effectively, with clear ownership and outcomes. Vendor Management Manage vendor relationships and performance, setting clear expectations and holding partners accountable. Address underperformance decisively, with clear consequences and corrective actions. Ensure contractual obligations, delivery commitments, and quality standards are met. Transition to BAU Lead a controlled, auditable transition to BAU with unambiguous ownership. Ensure operational readiness, documentation, and knowledge transfer are completed to a high standard. Desired Outputs / Contributions A single, credible end-to-end delivery plan with defined phases, stage gates, and dependencies. Clear, timely governance decisions supported by evidence and transparent rationale. Accurate, honest programme reporting with no dilution of risk or issues. Strong vendor performance management with clear accountability and outcomes. A controlled, auditable transition to BAU with clear ownership and responsibility. A programme environment where escalation is safe, encouraged, and acted upon. Contribution to Project Success Provides stability, technical direction, and integrity to programme delivery. Ensures authority, accountability, and governance are fully aligned. Sets the tone for sustainable, people-centred delivery while maintaining delivery discipline. Benefits: Hybrid
Job details: We are recruiting on behalf of a well-established organisation seeking an IT Operations Manager to take ownership of day-to-day IT operations and act as the primary liaison with external IT service providers. This role combines hands-on technical responsibility with operational coordination and is suited to someone who enjoys being close to systems, users, and service delivery rather than working in a purely strategic or architectural capacity. The Role: The IT Operations Lead will be responsible for the effective day-to-day running of IT systems and services, ensuring reliability, security, and consistency across the organisation. Key responsibilities include: - Owning daily IT operations across infrastructure, systems, and end-user environments - Acting as the primary escalation point for IT issues impacting business operations - Coordinating and overseeing third-party IT service providers - Supporting staff onboarding and offboarding, including device setup and access management - Providing hands-on end-user support when required - Managing and supporting cloud-based platforms and productivity tools - Developing, maintaining, and communicating IT operating procedures - Ensuring IT activities align with internal policies and standards - Coordinating security testing, vulnerability remediation, and incident response activities - Maintaining IT hardware and software inventories - Supporting audits, risk assessments, and security-related documentation - Liaising with internal teams on IT-related initiatives and projects - Keeping technical knowledge current across infrastructure, cloud, and security topics Occasional travel to other sites may be required. Candidate Profile: This role will suit an experienced IT operations or infrastructure professional who is comfortable working autonomously, managing service providers, and taking responsibility for the practical delivery of IT services. Essential Requirements: - 58 years experience in an IT operations, administration, or infrastructure role - Strong hands-on experience supporting Microsoft-based environments (e.g. M365, endpoint management) - Solid understanding of hardware, operating systems, and IT troubleshooting - Experience with backup, restore, and disaster recovery processes - Working knowledge of networking technologies - Experience coordinating or managing third-party IT vendors - Good understanding of information security fundamentals - Strong communication skills - Ability to prioritise tasks and work independently Desirable (but not essential): - Relevant IT qualification or equivalent industry experience - Cloud, endpoint, networking, or security certifications - Experience supporting IT audits or compliance activities - Exposure to IT project coordination or service improvement work Skills: IT Operations Lead Microsoft 365 Intune Azure Networking
A leading IT services provider in Blanchardstown is seeking a motivated Tier 1 Support Analyst to join their Client Support Team. This is an ideal entry-level opportunity for individuals passionate about IT service desks. The successful candidate will act as the first point of contact for clients, guiding them through inquiries, resolving routine issues, and escalating complex problems. Comprehensive training and professional development are offered within a collaborative environment. #J-18808-Ljbffr
Job Posting: Chief Operations Officer (COO) Location: Dublin Reports To: Chief Executive Officer (CEO) The Opportunity We are a leading Irish HR Technology provider, trusted by state bodies, charities, and major corporations. As we undergo a period of rapid expansion, we are seeking a strategic yet hands‑on Chief Operations Officer (COO). This is a pivotal leadership role designed to be the catalyst for operational excellence, ensuring our internal structures and client‑facing services scale seamlessly with our growth. The Role Reporting to the CEO, you will lead the Client Services and Software Engineering functions to ensure alignment, efficiency, and world‑class service delivery. You will be the architect of our Client Success Framework, driving high standards across onboarding, implementation, and long‑term relationship management. Key Responsibilities Operational Leadership: Design and implement robust processes and workflows that ensure consistent, high‑quality service delivery. Client Success: Proactively monitor satisfaction, engagement, and renewal rates while leading initiatives to rebuild and strengthen client trust. Team Architecture: Recruit, mentor, and develop high‑performing technical and customer‑facing teams, fostering a culture of accountability. Data‑Driven Strategy: Define and track key KPIs (CSAT, NPS, Churn, and Resolution times) to predict issues and guide the operational roadmap. Strategic Collaboration: Work with the CEO to shape the company’s long‑term strategy and ensure the organization is ready for new product rollouts. Requirements Experience: 10+ years in client operations, service delivery, or SaaS implementation management. Leadership: A proven track record of managing multi‑functional teams (Engineering & Customer Success). Operational Excellence: Deep expertise in process design, governance, and KPI management. Communication: Exceptional command of English (written and spoken) is essential. Industry Knowledge (Desirable): Background in HR software, enterprise SaaS, or familiarity with ITIL/ISO frameworks. Personal Attributes A strategic thinker who isn't afraid to get hands‑on with execution. An empathetic leader who inspires trust and ownership within their team. Analytical, data‑driven, and passionate about the customer journey. Why Join Us? Play a leading role in a fast‑growing Irish tech success story. Shape the future of how we deliver value to our enterprise client base. Competitive salary, performance‑related bonus, and a comprehensive benefits package. Skills operational leadership client success Business Strategy operational excellence #J-18808-Ljbffr
Job Opening: Tier 1 Support Analyst Location: Blanchardstown, Dublin 15 | Experience: 0–3 Years The Role We are looking for a motivated, customer-centric Tier 1 Support Analyst to join our Client Support Team. This is an ideal entry-level role for someone passionate about IT Service Desks and software support. You will be the \"face\" of our HR software platform, acting as the first point of contact for our corporate clients. What You’ll Do Triage & Log: Be the first responder for phone, email, and ticket inquiries, ensuring every client feels heard. Problem Solve: Guide users through system navigation and resolve routine issues using our internal knowledge base. Escalate: Identify complex technical issues and provide detailed handovers to our Tier 2 Specialists. Report Support: Help clients extract the data they need by assisting with software report filters. What We’re Looking For Communication: A professional telephone manner and the ability to explain technical steps simply. Tech Savvy: Familiarity with the Microsoft Office suite and Excel. Ticketing systems like Freshdesk or ServiceNow would be a bonus but not a prerequisite Efficiency: Ability to manage a high volume of tasks with high attention to detail. Attitude: A proactive team player who stays calm under pressure. Why Join Us? We offer comprehensive on-the-job training and a clear path for professional development within our support function. You'll report directly to the Head of Support in a collaborative, growth-oriented environment. Skills: level 1 support entry level support excel windows #J-18808-Ljbffr
A leading HR technology provider is seeking a Chief Operations Officer (COO) to lead client services and software engineering. This role focuses on delivering operational excellence and fostering high-performance teams. Candidates should have 10+ years of experience in client operations or SaaS implementation and a proven ability to manage multi-functional teams. This position offers a competitive salary and comprehensive benefits within a fast-growing tech environment. #J-18808-Ljbffr
Job Title: Digital Marketing Executive Location: On-site, Dublin 6 Job Type: Full-Time Experience Required: 2–3 Years Education: Relevant 3rd-level qualification English: Excellent spoken & written English required Capaciteam is seeking a hands‑on and creative Digital Marketing Executive to support our Marketing Team. This is an ideal role for someone with 2–3 years’ experience looking to step into a collaborative, fast‑growing environment where they can further develop their digital marketing skills. Key Responsibilities Assist with the creation and execution of digital marketing campaigns. Write high‑quality copy for websites, email marketing, ads, and social posts. Support SEO activities including keyword research, on‑page updates, and analytics. Help manage online advertising campaigns across paid search and paid social. Execute outbound marketing campaigns including email workflows and targeted outreach. Maintain and update CRM data, ensuring segmentation accuracy. Support campaign performance reporting and insights generation. Work closely with senior marketing team members on brand and content initiatives. Required Skills & Experience 2–3 years’ experience in a digital marketing role. Relevant degree in Marketing, Communications, or related field. Excellent spoken and written English. Strong copywriting capability. Understanding of SEO fundamentals. Experience with CRM platforms (e.g. HubSpot). Familiarity with online advertising platforms (Google Ads, Meta, LinkedIn). Ability to manage multiple tasks with strong attention to detail. Positive attitude anderness to learn from senior team members. Desirable Skills Basic design or content creation skills (Canva, Adobe Suite). Experience with marketing automation workflows and analytics tools. What We Offer On‑site role in Dublin 6 with an experienced and supportive team. Professional development and training opportunities. Opportunity to grow within a business. #J-18808-Ljbffr
A dynamic marketing agency based in Dublin 6 is looking for a skilled Digital Marketing Executive to join their team. The ideal candidate will have 2–3 years of relevant experience and a degree in Marketing or Communications. Responsibilities include executing digital marketing campaigns, copywriting, and supporting SEO activities. This is an on-site role with professional development opportunities, allowing you to grow within the organization. #J-18808-Ljbffr
