Join to apply for the Graduate Customer Success Manager role at Canonical Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions. Location: This role will be based remotely worldwide. What your day will look like A strong focus on supporting customers by finding solutions to ticket requests. Enrich documentation about problem solving, Q&A, onboarding materials. Drive campaigns targeting multiple customers through digital touch-points and activities. Identify high potential as well as high risk customers from newly onboarded users or customers Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. Engage with your portfolio of customers to ensure risk identification Collect feedback from customers and format them for review by the product team What we are looking for in you Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capable of interacting with all departments internally Additional skills that you might also bring We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us! What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. 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Join to apply for the Content marketing team manager role at Canonical Join to apply for the Content marketing team manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are looking for an outstanding content marketing team manager to lead our content efforts and manage a team of brilliant writers and content strategists. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration. This role reports to the Director of Communications. Location: This role is home based in the EMEA region. What your day will look like Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand. Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity. Ensure content quality, consistency and brand alignment in everything we produce. Collaborate with our web and growth engineering teams to optimize content for search engines, building on proven SEO expertise. Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans. Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities. Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams. What we are looking for in you At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead. Proven experience creating authoritative and engaging content. Portfolio of written work required. Applied knowledge of SEO, experience with SEO tools and SEO-driven content calendars. Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse. Bachelor's degree in marketing, communications or a relevant discipline. Someone who is passionate about technology and open source. A problem solver: you don't shy away from taking on challenges and see projects through to completion. Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Fully remote working environment - we've been working remotely since 2004! Personal learning and development budget of 2,000 USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at 'sprints' About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Marketing Team Manager jobs in Dublin, County Dublin, Ireland . Dublin, County Dublin, Ireland 6 months ago Dublin, County Dublin, Ireland 2 days ago Account Executive and Senior Account Executive - Future Opportunity Dublin, County Dublin, Ireland 5 days ago Dublin, County Dublin, Ireland 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features. The Threat Intelligence Lead will own Canonical's threat intelligence strategy and execution, including understanding of which cyber threat actors are targeting Canonical, and the use of intelligence on Tactics, Techniques and Procedures (TTP) to better our products and internal cybersecurity controls. You will collaborate with internal stakeholders as well as with the wider cybersecurity community, making sure that Canonical is recognised as a thought leader on open source threat intelligence. This role will report to the CISO. You will lead intelligence gathering and development activities on threat actors targeting software supply chains. You'll study attack trends across the wider open source software landscape, report findings to internal security teams, and advise the wider engineering community on the best course of action to detect and mitigate possible threats. As the publisher of Ubuntu, Canonical products are directly or indirectly present in almost every organisation and household in the world, making them a prime target for threat actors. This team's mission is to help Canonical, and by extension countless community members and companies around the world, secure their software infrastructure. What you'll do in this role Build and own Canonical's threat intelligence strategy Build and maintain OSINT research environments Develop OSINT tradecraft, principals, and techniques Identify and track targeted intrusion cyber threats, trends, and new developments by cyber threat actors through analysis of proprietary and open source datasets Collaborate across teams to inform on activity of interest Coordinate adversary/campaign tracking Contribute to the wider threat intelligence community, establishing Canonical as a key contributor and thought leader in the space Work with product and engineering teams to explain cybersecurity threats and advise on mitigation strategies Work with the OPSEC and IS team to help implement/update security controls prioritising cyber defence Identify intelligence gaps and propose new tools and research projects to fill them Conduct briefings for executives, internal stakeholders and external customers The successful Threat Intelligence Lead will be An experienced threat intelligence leader (or similar) Knowledgeable about the current open source threat landscape and computer networking/infrastructure concepts Highly competent with OSINT tools (e.g., Buscador, Trace Labs OSINT VM, OSINT Framework, Maltego, Shodan, social media scraping tools, etc.) Able to identify, organise, catalogue, and track adversary tradecraft trends — often with incomplete data Experienced using threat intelligence data to influence enterprise architecture or product development decisions An excellent communicator with the ability to clearly articulate and tailor technical content to a variety of audiences Able to travel twice a year, for company events up to two weeks long Desired Characteristics A professional portfolio of OSINT related scripts, tools, or frameworks Demonstrated involvement in the larger OSINT community (please share relevant links) Degree qualified, with a bachelor's degree in computer science, information security, or a related field Certifications in related areas (e.g. GOSI, SANS SEC487 & SEC587, IntelTechniques OSIP, etc) Experience in a tech company or government/military signal intelligence departments What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Head of Security Operations role at Canonical Continue with Google Continue with Google Join to apply for the Head of Security Operations role at Canonical This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack. As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process. While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests. The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies. This role reports to the CISO. What you will do in this role: Hire and mentor a team of outstanding technical security professionals Define Canonical's SecOps security standards and playbooks Own and drive the architecture and design of the SOC Analyse and improve Canonical's security architecture Evaluate, select and implement new security tools and practices Identify, contain and guide the remediation of security threats and cyber attacks Grow the presence and thought leadership of Canonical SecOps practice Contribute to open source threat intelligence initiatives Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical Develop Canonical SecOps learning and development materials Publish blog posts, whitepapers and conference presentations Identify, implement and track SecOps KPIs Plan and deliver SecOps work in the framework of Canonical's agile engineering practice Work with Security leadership to present information and influence change What we are looking for Proven track record of mitigating with advanced threat actors and nation state threats Expert technical understanding of SOCs from the ground up In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc Someone who understands how the SOC works not just how to use it Expert in Linux security Ability to define, implement, automate and measure effective incident response playbooks Knowledge of security architecture and market-leading security tools Experience contributing to, and consuming, threat intelligence feeds Experience in security risk management frameworks such as NIST CSF An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Deep personal motivation to be at the forefront of technology security Leadership and management ability Excellent business English writing and presentation skills Confidence to report security performance metrics with accountability for accuracy and completeness Optional things we value Experience in offensive or defensive security teams with hands-on ability Experience with open source security tools Experience with security standards such as ISO 27001 Experience with security posture management of corporate endpoitns Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Other, Information Technology, and Management Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Dublin, County Dublin, Ireland 1 month ago Senior Director Analyst, Security Architecture and Cloud Security (Remote Canada and EMEA) Dublin, County Dublin, Ireland 2 weeks ago We’re unlocking community knowledge in a new way. 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About Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. With more than 1,200 colleagues in 75+ countries, Canonical pioneers global distributed collaboration and maintains a very few office‑based roles. The role of a Revenue Accountant at Canonical We are looking for an exceptional Accountant with IFRS 15 experience to help us prepare the business for public market scrutiny through our planned IPO. The right candidate will have domain expertise and a passion for IFRS 15 or ASC 606. This role may be office‑based in London or remote in EMEA time zones. Location This role may be office‑based in London, or remote in EMEA Time Zones. What your day will look like Assist in the month‑end reporting process to deliver timely and accurate information Have full responsibility for a part of the revenue recognition process relevant to your strengths Assist with the year‑end audit process and statutory reporting Support the finance team’s wider plans to prepare for an IPO Improve the efficiency of financial processes and procedures and monitor compliance Share knowledge between team members to ensure cover is available when needed Actively develop your own skills to stay current on applicable standards and regulations Establish strong relationships with key colleagues outside the wider finance team What we are looking for in you Exceptional academic track record and subsequent career performance Bachelor’s degree in Accounting or equivalent Qualified accountant (ACCA, ACA, ACMA, CPA, etc.) IFRS 15/ASC 606 revenue recognition experience Experience at a large public accounting firm, or public multinational corporate accounting department preferred NetSuite or similar systems experience, a plus Willingness to travel up to four times per year What we offer colleagues Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long‑haul company events Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Mid‑Senior level Employment type Full‑time Job function Accounting / Auditing and Finance Industries Software Development #J-18808-Ljbffr
An innovative tech company is seeking an Ubuntu Linux Kernel Engineer to enhance Linux kernel support for various SoC platforms. You'll collaborate with global teams and partners to integrate platform support, diagnose kernel issues, and deliver optimised variants. An ideal candidate has strong C programming skills, experience with device drivers, and the ability to thrive in a remote work setting. The role offers an entry-level position within a remote-first environment that values performance and innovation. #J-18808-Ljbffr
A leading open source software company is seeking a Revenue Accountant to ensure compliance with IFRS 15 as part of preparations for an upcoming IPO. This mid-senior level role involves responsibilities such as month-end reporting, revenue recognition, and supporting the finance team in audits. Candidates should have a strong academic background, relevant qualifications, and experience at large accounting firms. This position allows for remote work within EMEA time zones and offers a supportive distributed work environment. #J-18808-Ljbffr
Ubuntu Linux Kernel Engineer - Silicon Enablement Ubuntu Linux, already the most popular Linux distribution in the world, is looking to increase its adoption even further by expanding the number of System On Chip (SoC) platforms supported natively and further optimising to ensure the highest performant experience for all users. There is a strong demand from silicon manufacturers such as NVIDIA, Xilinx, MediaTek, and Qualcomm to provide Ubuntu Linux to their customers and Canonical is looking to broaden its silicon enablement squads to meet this challenge. The Canonical Kernel Team - those responsible for the build, maintenance, and distribution of the Linux kernel for Ubuntu - are looking for individuals with a strong flair for software development at the hardware level and a passion for ensuring the most optimal performance the silicon can provide. The successful candidate will be able to prove a strong aptitude for software engineering at the hardware level. While direct experience with the Linux kernel would be a substantial advantage, it is not a hard requirement for candidates with prior background in other RTOS' or bare‑metal environments as long as direct hardware experience can be demonstrated. There are a number of work-from-home based roles available worldwide and we are looking for experience levels from early career candidates with a couple of years under their belt up through senior industry veterans. What your day will look like Collaborate regularly and proactively with a globally distributed team Work closely with our silicon vendor partners to integrate their platform support into the Ubuntu Linux kernel for their product ranges Diagnose and resolve issues in the kernel reported by partners, customers, the community at large, and discovered by your own rigorous testing Take responsibility for the delivery of distinct silicon‑optimised variants of the Ubuntu Linux kernel to the world Improve tooling and automation for the delivery and test of Ubuntu Linux kernels Submit, review, and apply kernel patches, working with both internal and external upstream maintainers Identify new means of maximising performance on partner silicon What we are looking for in you Well‑organised and motivated self‑starter able to thrive in a remote work environment Professional manner with colleagues, business partners, and the open‑source community Ability to communicate effectively in English, both written and verbal Significant programming ability in C Strong grasp of device drivers, BSP’s, and other aspects of hardware‑level system engineering Solid background with git Understanding of operating system kernel fundamentals Ability to travel twice a year for company events of up to two weeks length Additional skills that you might also bring Python and Bash scripting ability Prior background with the major SoC families Ubuntu/Debian/Snap packaging Demonstrated experience with Linux kernel patching and debugging Solid understanding of performance optimisation for silicon platforms What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance‑driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Home‑based work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote‑first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Entry level Employment type Full‑time Job function Information Technology Software Development #J-18808-Ljbffr
A global technology firm is seeking an EMEA Sales Director for ISV Embedded Solutions. This role involves driving partnerships to integrate Ubuntu into software solutions and managing key customer relationships. Applicants should possess a strong academic background and experience in the software and SaaS industry. The ideal candidate will have excellent interpersonal skills and a passion for technology. The firm offers a supportive work environment with opportunities for professional development and international travel. #J-18808-Ljbffr
EMEA Sales Director, ISV Embedded Solutions Join to apply for the EMEA Sales Director, ISV Embedded Solutions role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1,100+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable, and growing. We are hiring a Sales Director, ISV Embedded Solutions in various locations to drive partnerships for licensing and embedding Ubuntu and Ubuntu Pro into software and SaaS solutions. Canonical supports ISV customers and alliances in building on Ubuntu and Ubuntu Pro, which helps them deliver fast, reliable, secure, compliant and consistent solutions. We offer the world’s most extensive base of open source software, backed by comprehensive SLA support, FIPS‑certified cryptographic compliance, and security commitments that meet HIPAA and FedRAMP standards. We are the top‑rated operating system for developers. Partnering with every major public cloud provider, we ensure Ubuntu is optimised and seamlessly integrated with their unique services, making it easier for ISVs to deploy solutions confidently across multi‑cloud environments. Additionally, we collaborate with leading server manufacturers, IoT providers, and silicon vendors to enable, optimise, and certify Ubuntu on their hardware. This makes Ubuntu an exceptional choice for ISVs selling physical appliances or traditional software solutions. The world’s biggest brands in AI build on these Ubuntu Pro capabilities to ensure they stay focused on their product proposition rather than maintenance or compliance. Location: Multiple openings in the Americas and in EMEA time zones. The role entails: Drive embedded support and licensing sales with ISVs to exceed quarterly and annual bookings targets. Lead customer and partner relationships and interactions through all stages of the sales, customer success and support lifecycle. Deepen your understanding and engagement with the open source ecosystem. Identify and develop partnerships that support Canonical’s strategic ambitions. Collaborate with product management to ensure fitness and enhancement of our platforms and solutions for ISVs. Negotiate contracts with new and existing ISV partners and customers. Shape our content and messaging for ISV partners and customers. What we are looking for in you Exceptional academic track record from both high school and university. Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Ability to establish strategic relationships with large organisations at all levels. A passion for technology and extensive experience with the software and SaaS industry, Linux (Debian or Ubuntu preferred), the open source ecosystem, cloud models, and container service offerings. Experience with lead generation and business development in the software sector. Excellent interpersonal skills, curiosity, flexibility, and accountability. Outstanding business English writing and presentation skills. A personal drive to meet commitments and a track record of delivering beyond expectations. A commitment to leadership, skills development and mentorship. An appreciation of diversity and effectiveness in a multicultural, multi‑national organisation. Ability to travel internationally twice a year for company events up to two weeks long. What we offer colleagues Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr