Job Overview: BrookLodge & Macreddin Village is seeking a dynamic and results-driven Sales and Events Manager to lead our sales efforts and coordinate exceptional events. The ideal candidate will have a strong background in hospitality sales, event planning, and relationship management, ensuring seamless execution of corporate events and special occasions while driving revenue growth. Key Responsibilities: Develop and implement sales strategies to drive revenue growth?in accommodation, corporate events and private functions Including overseas clients. Identify new business opportunities and nurture relationships with potential clients, event planners, and corporate partners. Conduct sales?visits, presentations, and networking events to promote BrookLodge & Macreddin Village. Achieve and exceed sales targets through proactive outreach and client engagement. Oversee the planning and coordination of conferences, and private events to ensure a seamless guest experience. Work closely with clients to understand their needs, providing tailored solutions and exceptional service. Collaborate with internal departments (kitchen, front office, operations) to ensure smooth event execution. Manage event budgets, contracts, deposits, and timelines, ensuring profitability and efficiency. Maintain a high level of attention to detail in event setups, logistics, and overall customer satisfaction. Act as the main point of contact for clients, ensuring excellent communication from initial enquiry to post-event follow-up. Build strong relationships with new and repeat clients and key stakeholders to encourage loyalty and referrals. Gather and analyse client feedback to continuously improve the event experience. Maintain accurate records of sales activities, client interactions, and event details. Prepare reports on sales performance, revenue projections, and market insights for senior management. Ensure all contracts, deposits, and payments are managed efficiently. Assisting with reservations and wedding's if needed. ? ? Key Requirements: Will have a minimum of 2 yearsexperience in a sales and events role within the hospitality industry. Strong knowledge of corporate events and conference planning. Exceptional sales and negotiation skills with a track record of achieving targets. Excellent organisational and multitasking abilities to manage multiple events simultaneously. Strong interpersonal and communication skills to engage with clients and internal teams. Will have an up to date understanding of B2B, B2C and experience of all online revenue channels, including but not limited to, 3rd party websites, social media platforms, analytics and SEO. Will be able to price,negotiate and contract rates with OTAs, Tour Operators and DMCs. Proficiency use of Softwares, Microsoft etc. Will have strong Knowledge of DMCs, Mice and overseas tour operators ? What We Offer: A dynamic and picturesque work environment in Macreddin Village. Opportunities for career growth and professional development. Staff discounts within BrookLodge & Macreddin Village. Mileage/fuel Allowance. Mobile Phone. Staff Meals while on Duty . Mondays to Friday - weekend or evenings on occasion. Skills: Sales Upselling Events
Job Overview: We are looking for a friendly and professional Hotel Receptionist to join our team at BrookLodge & Macreddin Village. In this role, you will be the first point of contact for guests, providing a warm welcome and ensuring a seamless experience from check-in to check-out. You will also manage reservations, ensuring that our guests receive prompt, efficient service while maintaining the highest standards of hospitality. The ideal candidate will have strong communication skills, experience in customer service, and a passion for delivering exceptional guest experiences. Key Responsibilities: Greet guests upon arrival with a friendly and professional manner, ensuring a positive first impression of the hotel. Handle guest check-ins and check-outs efficiently, providing guests with relevant information about their stay and hotel amenities. Manage reservations, including taking bookings over the phone, via email, and through online systems, ensuring accurate details and confirmations. Assist guests with inquiries, special requests, and any issues that may arise during their stay, striving to exceed expectations at all times. Maintain a thorough understanding of hotel services, room availability, and pricing to provide accurate information to guests. Coordinate with housekeeping, maintenance, and other departments to ensure that guest needs are met and that rooms are prepared to the highest standards. Process payments, handle cash and credit transactions, and maintain accurate guest records in line with hotel procedures. Provide local area information and recommend activities, dining options, and attractions to enhance guests' stays. Ensure that the reception area is always clean, well-organised, and welcoming. Respond promptly to guest feedback, ensuring any concerns or complaints are addressed and resolved in a timely manner. Qualifications: Previous experience in a customer-facing role, ideally in hospitality or reservations. Strong communication and interpersonal skills, with the ability to build rapport with guests and provide exceptional service. Excellent organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Proficiency in hotel reservation software and Microsoft Office Suite. A friendly, proactive, and customer-focused attitude with a passion for hospitality. Ability to work both midweek and weekend shifts, including evenings as required. Benefits: Employee discounts Opportunities for professional development and career growth A supportive, energetic, and collaborative team environment Skills: Attention Detail Excellent Communication Skills Work Initiative
Overview Wedding Coordinator role at BrookLodge & Macreddin Village. The Weddings Team is expanding; we are looking for an experienced, dynamic, and customer-focused professional to join the Sales & Events department to deliver exceptional weddings in a unique village setting. Responsibilities Manage the complete wedding and event lifecycle from initial enquiry to post-event follow-up. Build and maintain relationships with wedding couples and event organisers, ensuring a personalised and professional service. Liaise effectively with internal departments to guarantee smooth coordination and delivery of events. Uphold high standards in customer service and event management within the Sales & Events team. Maintain accurate records and documentation to support seamless communication and administration. Convert enquiries into confirmed bookings, contributing to revenue goals. Support on-the-day coordination and execution of weddings and events as required. Requirements Previous experience in events, hospitality, or a sales-focused role. Excellent communication and interpersonal skills, with a confident and personable manner. Strong computer skills; familiarity with hotel systems is an advantage. Highly organised with exceptional administrative abilities and attention to detail. Flexibility to work weekends, midweek shifts, and varied hours as business needs require. Genuine passion for delivering memorable guest experiences and event excellence. Benefits Opportunities for career growth and development within BrookLodge Hotel. Staff discounts Staff meals Supportive and friendly work environment Skills Sales Driven, Meet Targets, Friendly Manner Seniority level Mid-Senior level Employment type Full-time Job function Management Events Services #J-18808-Ljbffr
About Us The Wells Spa, located within the renowned BrookLodge & Macreddin Village, is an adult-only destination spa offering a serene and luxurious retreat. Featuring 14 individual treatment rooms, a Hammam Massage Room, Wet and Dry Flotation Rooms, a Serail Mud Chamber, an Aroma Steam Room, Sauna, Jacuzzi, an indoor-to-outdoor swimming pool, and an outdoor hot tub by Ballycreen Brook, The Wells Spa is dedicated to providing an unparalleled relaxation experience. Job Description We are seeking an experienced and passionate Spa Manager to lead and inspire our dedicated team. This role requires a strong leader with managerial experience in a hospitality environment. A CIDESCO qualification is an advantage but not essential. Key Responsibilities Oversee the daily operations of The Wells Spa, ensuring exceptional guest experiences. Maximise bookings and drive sales in collaboration with the Sales and Marketing team. Lead, motivate, and develop the spa team, fostering a positive and professional work environment. Provide training and ongoing development to ensure the highest standards of service. Work closely with the Financial Controller to manage revenue and control costs effectively. Maintain and uphold the spas reputation for excellence, ensuring compliance with health and safety standards. Key Requirements Proven managerial experience . Customer-focused with a passion for delivering outstanding service. A natural leader with strong communication and team-building skills. Target-driven with a proactive approach to achieving business goals. Experience with operations, including sales, marketing, and financial management. What We Offer A dynamic and passionate management team. Full in-house training on all treatments and unique skincare products, including Flourish Organics, VOYA, and ILA. An opportunity to work in a prestigious spa within a stunning natural setting. A supportive work environment focused on growth and excellence. Skills: Attention Detail Customer Care Sales Driven
About the Role BrookLodge & Macreddin Village is expanding its Weddings Team and is looking for an experienced, dynamic, and customer-focused professional to join our dedicated Sales & Events department. This is an exciting opportunity for a driven individual with a strong background in events, hospitality, or sales to play a key role in delivering exceptional weddings in a unique village setting. Key Responsibilities Manage the complete wedding and event lifecycle from initial enquiry to post-event follow-up. Build and maintain strong relationships with wedding couples and event organisers, ensuring a personalised and professional service. Liaise effectively with internal departments to guarantee smooth coordination and delivery of events. Consistently uphold high standards in customer service and event management within the Sales & Events team. Maintain accurate records and documentation to support seamless communication and administration. Convert enquiries into confirmed bookings, contributing to overall revenue goals. Support on-the-day coordination and execution of weddings and events as required. Requirements Previous experience in events, hospitality, or a sales-focused role. Excellent communication and interpersonal skills, with a confident and personable manner. Strong computer skills; familiarity with hotel systems is an advantage. Highly organised with exceptional administrative abilities and attention to detail. Flexibility to work weekends, midweek shifts, and varied hours as business needs require. Genuine passion for delivering memorable guest experiences and event excellence. ?Benefits Opportunities for career growth and development within BrookLodge Hotel. Staff discounts Staff meals Supportive and friendly work environment Skills: Sales Driven Meet Targets Friendly Manner
