The 4*Bridge House Hotel Tullamore is one of Ireland’s most popular landmark hotels and is centrally located in the thriving midlands town of Tullamore at the heart of Ireland’s Ancient East. The Bridge House Hotel has an exciting opportunity for a Front Office Manager to join their existing team. Responsibilities To communicate all services & hotel amenities to guests and have an excellent knowledge of the local area. To facilitate in the check in & check out of guests. To ensure your department has a relevant ‘Standard Operating Procedure’ drafted, and all staff is fully aware & trained in the S.O.P and all skills are implemented and followed at all times by your team and to review and retrain when necessary. To carry out efficient rostering of employees to suit business needs and make necessary adjustments when required, ensuring the placement of staff is done fairly & when necessary in various areas/departments around the hotel. To be vigilant and ensure that policies regarding all methods of payments & invoicing are complied with at all times. To handle reservation, amendments, cancellations, brochure requests, confirmation letters, room allocations & general enquiries to the hotel standard at all times. To assist in the smooth flow of communication within the department & throughout the hotel at all times. To handle customer concerns & complaints in a professional & tactful manner and refer to senior management when required. To report & where possible take action on incidents, fire loss or damages. To carry out other duties as required or directed to by management. #J-18808-Ljbffr
The 4*Bridge House Hotel Tullamore is one of Ireland’s most popular landmark hotels and is centrally located in the thriving midlands town of Tullamore at the heart of Ireland’s Ancient East. The Bridge House Hotel has an exciting opportunity for a Pastry Chef de Partie to join their existing team. Responsibilities: Ensure section is set up and ready for each service period, fully stocked and ready to meet the shifts demands. Ensure all food / ingredients are stored correctly in designated areas including covers, labels and dates, using the proper containers to protect against waste and spoilage. Ensure products meet the required quality and standard expected. Assist Head Chef with SOP’s implementation and delivery. Prepare a variety of baked goods. Decorate and present pastries and baked goods in a tasteful and beautiful way. Monitor and order ingredients, supplies and equipment. Meet with customers to discuss custom-made desserts or baked goods for special occasions. Ensure the bakery section of the kitchen adheres to health and safety regulations. Assist and support other members of the team as necessary in the interest of the customer, the company, and the reputation of the company. Take ownership of issues and problems, resolve difficulties where possible, and seek advice and assistance if required. Use own initiative in the interests of the hotel, its guests, and other team members. Carry out duties in a safe and hygienic manner with due care and consideration for others, complying fully with fire, health, hygiene, safety, and security requirements. Adhere to the employee handbook. Maintain all in-house and future customers' confidentiality and comply with all the hotel's GDPR policies. Perform any other duties as may be reasonably requested by management from time to time. #J-18808-Ljbffr
