SERVICE SUPPORT ADMINSTRTATOR JOB DESCRIPTION WHY THIS ROLE EXISTS This role administratively supports the Service Contract and Quotes administration department covering a varying number of functions. It is a 6-month contract and is an integral part of the teams workloads, covering holidays and providing support across our team. This role is suitable for a candidate who has strong administrative skills and is looking to gain experience within an engineering and service department. The successful candidate will be based in our Sandyford Office initially and once fully trained will have the option to work remotely 2 days per week. TASKS AND RESPONSIBILITIES Administration and Operations support – Day to Day support and Holiday Cover Assist the team in data cleansing and data enrichment within FSL (Sales Force). Identify and correct the outdated, duplicate or incomplete service records. Work with the service coordinator team to validate service data accuracy. Cross reference contract terms, serviced levels and asset locations. Support the service Department team with processing client orders and day-to-day administration specific to the department. Compile reports on service KPI’s. Assist with administration in relation to contract renewals. SKILLS/EXPERIENCE REQUIRED Excellent numeric and data entry skills with attention to detail and accuracy Excellent customer relationship skills with ability to work under pressure and to tight deadlines Team worker with strong interpersonal skills and ability to communicate effectively at all levels internally and externally and the ability to establish an maintain effective working relationships. Ability to multi-task, skill in establishing priorities and managing workloads #J-18808-Ljbffr
The Brennan & Co Group , founded in Dublin in 1967, incorporates four companies – Brennan & Co , Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia. At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do. We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications. WHY THIS ROLE EXISTS The Bid Coordinator will be responsible for managing the full lifecycle of tender submissions and proposals, ensuring timely, high-quality, and competitive bids that reflect The Brennan & Co Group's capabilities and value. This role is critical in supporting our strategic growth and client acquisition goals. Working with Directors and Sales, the successful candidate will take ownership of day-to-day bid coordination and ensure that all aspects of submission are completed to the highest standard within prescribed timelines. TASKS AND RESPONSIBILITIES Review all incoming public and private tender opportunities in line with business strategy Monitor tender portals and circulate relevant opportunities to internal stakeholders Analyze tender specifications; identify key requirements and coordinate clarifications or site visits if necessary Coordinate and compile all submission material, ensuring alignment with client expectations Ensure internal teams are aware of timelines and drive submission scheduling Liaise with external bid teams and maintain clear and professional communication throughout the process Maintain and update the internal bid database and content library Ensure consistency and quality in the presentation and formatting of bid documents Assist with production of supporting materials such as project profiles or case studies Monitoring of subscribed websites for requests for submission of tenders and circulating to Business Managers/Directors Support marketing with any related collateral requirements Ad hoc duties as required to support the Sales teams SKILLS/EXPERIENCE REQUIRED Core Competencies: Minimum of 2+ years of administrative experience Previous experience in a bidding/tender coordination or document control role is desirable Excellent written and verbal communication skills Strong organisational and time-management abilities Confidence to challenge constructively, push back where appropriate, and stand firm on timelines or quality standards when necessary to ensure successful outcomes Ability to prioritise and manage multiple concurrent bids under tight deadlines High attention to detail and accuracy in written materials Proactive problem-solving mindset and ability to work independently Collaborative team player with strong interpersonal skills Flexible and adaptable in a dynamic business environment Commitment to delivering high-quality work and meeting deadlines Experience working with the Health Service Executive (HSE) or familiarity with Irish public procurement frameworks is highly desirable. Desirable: Familiarity with public procurement processes and tender portals Proficiency in Microsoft Office Suite (especially Word and PowerPoint) Experience working with CRM and document management systems Bachelor's degree or relevant qualification in Business, Administration, or Communications (preferred but not essential) What we can offer you A competitive Salary + up to 10% bonus 5% Pension contributions (following probation) Flexible working options Death in Service Benefit Income Protection Maternity & Paternity Leave Payment Employee Assistance Programme Monthly Social Events Learning & Development Support #J-18808-Ljbffr
