A leading online betting service is seeking a Safer Gambling Officer to support regulatory compliance and ensure customer safety. The role involves monitoring player activities, conducting risk assessments, and collaborating with various teams to develop safer gambling policies. Successful candidates will possess strong analytical skills, attention to detail, and experience in customer relations. Evening and weekend work is required. Join a fast-paced team committed to responsible gambling practices. #J-18808-Ljbffr
Role Profile Job Title: Safer Gambling Officer Function/Department: Compliance operations Reporting To: Senior Safer Gambling Officers Location: Dundalk HQ, Ireland remote, UK remote, Gibraltar Hybrid (No relocation available, you must be based in any of the above locations prior to applying) Role Purpose Support the Head of Safer Gambling by ensuring that our customer base is managed in line with regulatory requirements, with the aim of ensuring the safety of the business and its products from both financial and legal risks. Reporting directly to the Senior Safer Gambling Officers, the successful candidate will be working closely with them to ensure consistency and high quality in work processes. Working closely alongside the AML team, CDD Team, Customer Service department and other relevant stakeholders using a variety of different tools and processes to assess Safer Gambling risks. Key Responsibilities You will conduct a series of processes and procedures required to meet our regulatory Anti-Money Laundering and Safer Gambling obligations for both digital and Retail customers. Monitor player activity to identify if behaviours are indicative of potential gambling related harm and taking the necessary actions based on the risk presented by the customer. You will interact with our customers through a variety of channels to ensure that their activity remains affordable and they are not at risk of harm, tailoring the interactions based on the level of potential harm exhibited. Monitoring customers spend against their known income and/or documents where available to assess customer affordability. Support the maintenance and review of relevant logs/reporting to ensure meaningful record keeping is available for future review. Support the development of safer gambling risk-based policies, procedures and processes. You will be required to manage and build effective relationships with stakeholders across the business, preparing reports as required by the business. Support the delivery of required education & training for staff. Responsible for updating and maintaining departmental Safer Gambling processes and documents. You will act as the first point of contact for staff and external authorities on Safer Gambling related matters, with responsibility for receiving, investigating and determining the appropriate course of action where required. Assistance in general compliance enquiries of a safer gambling nature. Perform ad-hoc tasks and reports. Working closely with the Senior Safer Gambling Officers on a daily basis to achieve goals, share best practices and implement new processes. NOTE: The role requires evening, weekend and bank holiday work. Qualifications and Educational Requirements Experience in using Microsoft Office products (e.g. Outlook, Word, Excel, Powerpoint). Specialist Skills and Experience Required Keen interest in and aptitude for safer gambling, risk assessment, due diligence and customer interaction. Ability to accurately identify and analyse different types of risk and elevate them when necessary in a clear and timely manner. Capable of managing a diverse workload and triaging numerous tasks. Ensuring incoming queries are dealt with accurately and in a timely manner. Enjoy working in a fast paced environment delivering to tight deadlines and able to handle pressure. Attention to detail and an eye for accuracy. Strong problem-solving and decision-making skills. Flexible, resilient and reactive to change. Excellent communication and writing skills. Confidence to carry out telephone interactions at times handling sensitive contacts where empathy and a non-judgmental approach is essential. Strong administrative skills and diligent approach to casework. Previous experience in Safer Gambling or Due Diligence roles preferred. Knowledge and experience of Gambling Commission regulations is preferred. Ability to work independently or as part of a team. Strong interpersonal skills and ability to build rapport with customers and internal stakeholders. #J-18808-Ljbffr
Job Title: Customer Due Diligence Officer Location: Dundalk HQ, Ireland Remote, UK Remote, Gibraltar hybrid Reporting to: Senior CDD Officer APPLICANTS SHOULD HAVE PREVIOUS EXPERIENCE FROM WITHIN THE GAMING INDUSTRY Role Purpose: Reporting directly to the Senior CDD officers, the successful candidate will be working closely with them to ensure consistency and high quality in work processes. Working alongside the AML team, Safer Gambling Team, Customer Service department and other relevant stakeholders using a variety of different tools and processes to assess their relevant risks. Key Responsibilities You will conduct a series of processes and procedures required to meet our regulatory Customer Due Diligence obligations for both digital and retail customers. Performing customer due diligence, enhanced due diligence, risk profiling and assessments of our customer base Ensuring that Safer Gambling is an integral part of the daily operations within the CDD team Proactively monitor and review customer accounts ensuring they are playing responsibly whilst meeting our regulatory requirements. This will include reaching out to customers where required Monitoring customers spend against their known income and/or documents where available to assess customer affordability. Support the maintenance and review of relevant logs/reporting to ensure meaningful record keeping is available for future review. Responsible for updating relevant customer due diligence records, document all findings and accounts are adequately noted You will be required to manage and build effective relationships with stakeholders across the business, preparing reports as required by the business. Support the delivery of required education & training for staff. You will act as the first point of contact for staff and external authorities on customer due diligence related matters, with responsibility for receiving, investigating and determining the appropriate course of action where required. Assistance in general compliance enquiries of a Customer Cue Diligence/AML/Safer Gambling nature. Perform ad-hoc tasks and regular reports. Working closely with the other Senior CDD Officers on a daily basis to achieve goals, share best practices and implement new processes. Experience and Skills Required Keen interest in and aptitude for due diligence, safer gambling, risk assessment and customer interaction. Applicants should have previous work experience within the betting industry. Ability to accurately identify and analyse different types of risk and elevate them when necessary in a clear and timely manner. Capable of managing a diverse workload and triaging numerous tasks. Ensuring incoming queries are dealt with accurately and in a timely manner. Enjoy working in a fast paced environment delivering to tight deadlines and able to handle pressure. Attention to detail and an eye for accuracy. Strong problem-solving and decision‑making skills Flexible, resilient and reactive to change. Excellent communication and writing skills. Confidence to carry out telephone interactions as times handling sensitive contacts where empathy and a non‑judgmental approach is essential. Strong administrative skills and diligent approach to casework. Previous experience in Due Diligence or Safer Gambling roles preferred. Knowledge and experience of Gambling Commission regulations is preferred. Ability to work as a team or independently. Strong interpersonal skills and ability to build rapport with customers and internal stakeholders. Applicants should be aware that this role covers a 7 day working week, with approx. 1 weekend in 4 having to be worked. #J-18808-Ljbffr
A leading gaming company in Ireland is seeking a Customer Due Diligence Officer. This role involves conducting due diligence processes, monitoring customer accounts, and ensuring compliance with regulatory requirements. Ideal candidates will have previous experience in the betting industry and strong skills in risk analysis. The successful applicant will work in a fast-paced environment, handling a diverse workload while maintaining attention to detail. This position requires flexibility with a working week covering 7 days, including occasional weekends. #J-18808-Ljbffr
Overview Job Title: Chief Financial Officer (CFO) Reports to: Vlad Kaltenieks, Chief Executive Officer (CEO) Department: Executive Leadership Team Location: BoyleSports HQ, Dundalk, Co. Louth Who We Are: BoyleSports is the largest independently owned bookmaker in Ireland. We're on a mission to create a world-class betting and gaming experience that excites and entertains our customers each and every time they play. With a \'Customer First\' approach in everything we do, our customers can bank on a great experience, more value and wider betting content than our market rivals. Founded in 1982 by John Boyle, the business has grown to include over 375 shops across Ireland and the UK, a best-in-class betting app and an online gaming platform available across a number of international markets. Over the past few years, key milestones in the growth of the company include a move into the UK market with the acquisition of a group of shops in the Midlands in 2019, the purchase of 33 William Hill shops in Northern Ireland in 2020. The Position: BoyleSports is looking for a Chief Financial Officer who will report directly to our Chief Executive Officer as a key executive leadership team member. Our executive leadership team composed of a highly successful and collaborative team of experienced roll-up the-sleeves executives with a proven track record of success. The CFO partners with the executive leadership team to advance us as a high performing business in alignment with and support of vision, strategy and business roadmap. The CFO contributes financial and business planning thought partnership with the leadership team and CEO to develop, implement, and evaluate strategies. With multiple direct reports overseeing such areas as Finance, Accounting, Treasury and FP&A, and Payroll, the CFO engages a strong team based predominantly in HQ Dundalk, Co. Louth. In addition to developing and implementing the business model that will sustain BoyleSports new strategy, the CFO leads their teams to ensure effective, efficient financial management and reporting; sets financial and administrative policy and direction; and manages the processes, infrastructure, and systems to ensure strong internal capacity, capability and controls. Key Responsibilities: As BoyleSports continues to grow and advance its mission, the CFO collaborates with the executive leadership team, works with teams across the organisation, oversees finance and administrative operations, and strengthens internal systems and processes. The CFO is responsible for the following: Strategy, Vision and Leadership Serve as thought partner on the executive leadership team to build the business plan that will advance and sustain strategic opportunities aligned with the new strategy and mitigate associated risks. Monitor current and future opportunities and challenges in the business and regulatory environment and advise the CEO on options for BoyleSports to successfully navigate these shifts. Optimise our operating model, operational delivery, and financial performance. Ensure relevant decision-making and financial operations meet compliance requirements and adhere with legal and regulatory considerations in different jurisdictions our business operates. Promote a culture of high performance and continuous improvement that values learnings and a commitment to quality. Financial Management Develop and utilise forward-looking, predictive models and activity-based financial analyses. Oversee the preparation and approval of all financial reporting for executive leadership. Oversee budgeting and cash flow management to monitor progress, align budgeting and reporting statements with the new strategy, and present financial and operational metrics. Ensure that finance staff maintains financial record systems in accordance with strong internal controls, and industry and professional standards, and monitor the use of all funds. Direct all financial, project-based, and departmental accounting ensuring proper systems and functioning. Oversee all audit and tax return activities. Manage relationships with banking, insurance, and other relevant partners/vendors. Requirements Currently in a Financial Executive leadership role with a track record of above industry average revenue and margin growth, the ideal candidate possesses 15+ years of relevant multi-site Accounting, Finance, Auditing or Financial Consulting experience, and includes 5+ years of Executive management leadership experience in progressively more challenging roles. Industry experience relevant to online and retail betting and gaming is required. Any additional merger and acquisition, and ecommerce experience is a plus. Candidate is experienced leading all financial aspects of a large international organisation working collaboratively with the executive team, peers and employees, to define and execute a strategy while provide overall leadership and vision in the best interests of the company. Candidates must have consistently and successfully applied financial operations, planning, analysis, strategy, and innovation acumen across all phases of financial and company operations with previous experience overseeing related information technology. Candidates must possess strong senior management level analytical skills and experience working with and around highly diverse structures and company cultures. Experienced defining, setting and leading strategy in support of an executable business plan to achieve quarterly, annual, and long-term employer investment, cash flow, and P&L objectives to include developing stakeholder buy-in, and effectively enrolling an organisation around a forward-looking vision, inspiring, motivating, and focusing energy on achieving business goals. Experienced developing strategy and associated financial reporting in support of profitable execution of high growth businesses while ensuring the organization's financial condition supports having the right people, processes, systems and properties in place to ensure ability to profitably deliver. This individual is a rational thinker expert in the "Art of Communication", to include strategic and functional level problem analysis and resolution; candidate possesses the creative problem solving, conflict resolution, negotiation, and people skills that fosters, creates, and supports a positive workplace environment at all levels. Possessing an innovative ability to think and plan strategically, this individual also has the ability to execute tactically, concurrently lead a cross-functional team managing multiple complex priorities within demanding timeframes, and ensure accountability for results that maximise contribution to business financial objectives. Fanatical about getting into the details, and oriented to data driven analytic decision-making, this individual possesses excellent organisational, time management, team building, verbal and written communication skills in a senior leadership capacity and the flexibility to operate well in a rapidly changing and often demanding environment to push priorities forward constructively, even when under pressure. This executive possesses a unique blend of: business and technical savvy; big-picture innovative vision; demonstrated resourcefulness in setting priorities and guiding investment; the ability to think ahead and plan over a multi-year time span; incredible persistence; disciplined process-driven approach; experienced at defining, setting and leading execution of a strategic financial plan to support achievement of near-term and long-term employer objectives. This individual is flexible and able to multitask; can work within an ambiguous, fast-paced organisation, while also driving toward clarity and solutions; is able to interface and garner support from company resources productively and collaboratively across the organisation; is adept at directly, and through deployed resources, developing trusted advisor relationships with colleagues, suppliers, and customers. Operating from a "seek first to understand before being understood" perspective, this individual possesses a high degree of self-confidence, is able to think fast and learn/recover quickly from failures, is not afraid to admit they're not an expert; is able to go out of their way to learn and seek expert counsel where they don't understand; must know when to ask for help, and when to identify, leverage, and employ appropriate experts. Candidates possessing a Master's degree in Accounting or Finance and a ACA/FCA will be given preference. Must be willing to work regularly (4-days per week minimum) out of our HQ in Dundalk, Co. Louth. #J-18808-Ljbffr
A leading independent bookmaker in Ireland is seeking a Chief Financial Officer to oversee financial operations, lead strategic planning, and ensure compliance with regulations. The ideal candidate will have over 15 years of experience in finance and accounting with a strong track record of leadership in the betting industry. This role is based at the company’s HQ in Dundalk and requires a Master's degree along with a flexible, strategic mindset to drive business success. #J-18808-Ljbffr
Overview Job Title: Retail Auditor Department: Security Reports to: Retail Supervisor Location: Dundalk HQ/Remote Do you want to take the next step in your Retail career? Your Role: We are currently seeking a new Retail Auditor. As our new Retail Audit, you will work within the security retail team and perform a variety of auditing, reporting and support tasks. You will work closely with the retail supervisors to ensure that all retail audits and related processes are completed to a high standard. Please note: This is not a financial auditing position Key Responsibilities Retail auditing and reporting - Complete audit and report tasks as directed by departmental supervisors to a high standard. Security support - Respond to queries from wider businesses including the retail estate, following correct processes and providing effective support at all times. Work on ad-hoc projects as required Requirements Excellent attention to detail. A desire to learn and develop new skills and expertise. Team player with a high work capacity. Ability to follow procedures and processes thoroughly. Flexible and positive attitude. Confidentiality and discretion are required in all aspects of the role. Industry experience essential, preferably a minimum of 1 year working in the retail betting industry. Please note: Weekends and Bank Holiday work required. Frequency to be discussed at Interview. #J-18808-Ljbffr
A leading retail company in Ireland seeks a Retail Auditor to join their security team. The role includes auditing and reporting tasks while providing support to retail supervisors. Applicants should have a minimum of 1 year experience in the retail betting industry, excellent attention to detail, and a desire to develop new skills. Weekend and Bank Holiday work is required, with frequency discussed during the interview. This role offers flexibility and positive team collaboration. #J-18808-Ljbffr
