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BoyleSports
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  • Sportsbook Customer Experience Specialist  

    - Waterford

    BoyleSports in County Waterford is seeking a Customer Service Assistant to ensure an outstanding customer experience. You will assist the Shop Manager in daily operations, manage shop functions as needed, and provide excellent service to customers while handling transactions. Ideal candidates will have strong communication skills, attention to detail, and a keen interest in the sporting industry. The position operates in a flexible retail environment providing full training opportunities. #J-18808-Ljbffr

  • Customer Service Assistant - Yellow Road  

    - Waterford

    Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Yellow Road Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast‑paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but are not limited to betting terminals and in‑shop transactions through the EPOS system in a timely manner. To act as a Brand Ambassador including introducing customers to the multi‑channel/digital journey. Ability to work under pressure and remain calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in‑shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/retail experience is welcomed but not essential as full training is provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

  • Customer Service Assistant - Westport  

    - Dublin

    Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Westport Please note this is a part time role. Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast‑paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi‑channel/digital journey. Ability to work under pressure and remain calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

  • BoyleSports is seeking a part-time Customer Service Assistant in Westport to provide outstanding customer experiences and assist with daily operations. Responsibilities include managing shop tasks, cash management, and acting as a Brand Ambassador. Candidates should have a strong customer service focus, excellent communication skills, and the ability to work under pressure. Retail experience is a plus but training will be provided. Join a dynamic team committed to providing the best service in sports betting. #J-18808-Ljbffr

  • BoyleSports is looking for a Customer Service Assistant in Bryanstown to provide exceptional customer experiences. Responsibilities include assisting in the daily operations of the shop, ensuring high standards of service, and opening/closing the shop. Ideal candidates will possess strong customer service skills, a keen interest in sports, and the ability to work well under pressure. BoyleSports offers training and development opportunities within an encouraging team environment. #J-18808-Ljbffr

  • Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Ballyconnell Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

  • Customer Service Assistant - Bryanstown  

    - Dublin

    Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Bryanstown Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day‑to‑day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast‑paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi‑channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in‑shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

  • BoyleSports is seeking a Customer Service Assistant in Ballyconnell to provide exceptional service and assist with the daily running of the shop. Responsibilities include guiding shop operations, managing cash, and ensuring high standards of customer service. Candidates should be customer-focused with strong attention to detail, excellent communication skills, and the ability to work under pressure. The role offers opportunities for career progression and requires flexibility as the business operates seven days a week. #J-18808-Ljbffr

  • Sportsbook Customer Service Associate  

    - Passage West

    BoyleSports in West Cork is seeking a Customer Service Assistant to provide exceptional customer service and support store operations. The role includes cash handling, assisting in shop management, and ensuring customer satisfaction. Applicants should be customer service focused with strong communication skills, and the ability to work in a fast-paced environment. Training will be provided, but an interest in sports is preferred. #J-18808-Ljbffr

  • BoyleSports is seeking a Customer Service Assistant in Ennis to ensure high standards of customer service while assisting in the daily operations of the shop. Responsibilities include managing cash procedures, guiding the team, and opening/closing the store. Ideal candidates are customer-focused with strong communication and numeracy skills, adaptable to a fast-paced environment, and willing to develop within the company. Training provided for those without experience in retail. #J-18808-Ljbffr

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