BoyleSports is the largest independently owned bookmaker in Ireland. We’re on a mission to create a world-class betting and gaming experience that excites and entertains our customers each and every time they play. With a ‘Customer First’ approach in everything we do, our customers can bank on a great experience, more value and wider betting content than our market rivals. Founded in 1982 by John Boyle, the business has grown to include over a significant retail shops across Ireland and the UK, a best-in-class betting app and an online gaming platform available across a number of international markets. Over the past few years, key milestones in the growth of the company include a move into the UK market. Role Responsibilities: The Financial Controller is responsible for the day-to-day management of BOYLE Sports finance operations across retail and online divisions, ensuring accurate reporting, strong internal controls, and compliance with regulatory requirements in all jurisdictions. Reporting into the Finance Director, the Financial Controller will oversee accounting, reporting, tax, and treasury processes, while driving operational efficiency and supporting business growth. This role requires a hands‑on leader with a deep understanding of financial operations in a regulated, multi‑jurisdictional environment. The Financial Controller will act as a trusted partner to the Finance Director, ensuring that the finance function delivers accurate and timely information and insights that support decision‑making at senior levels. Financial Operations Lead the day-to-day financial management, including general ledger, accounts payable, and treasury. Ensure accurate and timely monthly, quarterly, and annual reporting on both Profit & Loss and Balance Sheets. Oversee and ensure Balance Sheet Reconciliations. Manage the consolidation of financial results across multiple jurisdictions. Oversee cash flow management and working capital optimisation. Governance & Compliance: Ensure compliance with all statutory, audit, and tax obligations across the Company’s international footprint (including Ireland and the UK). Evaluate financial risks and implement robust financial controls to mitigate any identified risks, ensuring adherence to accounting standards and regulatory framework. Coordinate internal and external audits, ensuring timely completion and resolution of findings. Business Partnering & Reporting: Provide the Finance Director with accurate financial data, analysis, and commentary to support decision-making. Prepare management reporting packs, including financial performance analysis and KPI tracking. Support business units with financial insights to improve profitability and operational performance. Lead, mentor, and develop the finance operations team to ensure capability and accuracy. Provide guidance where needed and support to ensure the efficient running of the team and processes. Promote a culture of accountability, continuous improvement, and high performance. Ensure strong collaboration across departments including Operations, HR, IT, Marketing, and Compliance. Core Role Requirements: Proven experience in a Financial Controller or Senior Finance Manager role, ideally within a regulated industry. Strong track record in managing multi‑entity, multi‑jurisdictional financial Operations. Demonstrated ability to implement and maintain strong financial controls. Strong stakeholder management and communication skills. Ability to balance operational detail with broader commercial priorities. Qualifications and Educational Requirements: Professional accountancy qualification (ACA, ACCA, CIMA, or equivalent) is essential. Degree in Finance, Accounting, or Business Administration is desirable. Evidence of continuous professional development. Specialist Skills and Experience Required Expertise in statutory reporting, tax compliance, and audit management. Deep knowledge of IFRS and local GAAP requirements across multiple jurisdictions. Proficiency with ERP systems (preferable Oracle fusion), financial software, and process automation. Strong analytical skills with the ability to translate data into actionable insights. Hands‑on approach to problem‑solving with strong attention to detail. Experience in leading and developing high‑performing finance teams. Ability to operate effectively in a fast‑paced, multi‑site environment, particularly within retail and online business models. #J-18808-Ljbffr
BOYLE Sports is seeking a Financial Controller to manage finance operations across retail and online divisions. This role requires oversight of accurate reporting, strong internal controls, and compliance with regulatory requirements. Ideal candidates will have proven experience in finance management, particularly in regulated sectors, and possess an accountancy qualification. The position is vital for supporting the Finance Director and ensuring operational efficiency while mentoring the finance team. Based in Leinster, Ireland, this role offers an exciting opportunity in a growing company. #J-18808-Ljbffr
Reporting To: On-Site Operations Manager Location: Dundalk, Co. Louth (Hybrid) Role Overview We are seeking a motivated and detail-oriented On-Site Operations Executive to join our Marketing team. Reporting directly to the On-Site Operations Manager, you will play a key role in driving customer engagement and business growth by ensuring the accurate and timely presentation of BOYLE Sports' products and promotions across our digital platforms. This role is central to attracting new customers and retaining existing ones through compelling, customer-focused content and seamless online experiences. You will collaborate with multiple departments to optimise the presentation of offers and ensure that all updates align with business goals and customer expectations. This is a dynamic, fast-paced role requiring strong initiative, a customer-first mindset, and excellent attention to detail. Key Responsibilities Manage and maintain content across all Boyle Sports websites and mobile applications. Collaborate closely with the Marketing, Design, Sportsbook, and Trading teams to ensure offers are accurately and effectively advertised. Apply a strong commercial awareness and attention to detail to ensure products are displayed in the most impactful way. Oversee the efficient and timely execution of online content updates, including real-time and scheduled changes outside standard hours. Champion and implement team processes and best practices to enhance accuracy and reduce human error. Perform thorough testing of new features and product launches. Ensure daily tasks are completed with precision and efficiency. Required Skills & Experience Strong knowledge of sports and betting is essential. Exceptional attention to detail and strong planning/organisational skills. A marketing and publishing mindset with a clear focus on delivering a superior customer experience. Ability to work independently and collaboratively in a high-pressure, fast-paced environment. A proactive attitude toward learning and professional development. Flexibility to work any 5 days out of 7, with shifts scheduled between 8am and 8pm. Company BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK. Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar. BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action. Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts. #J-18808-Ljbffr
The Service Desk Analyst is responsible for providing local IT Support to our BOYLE Sports Retail Estate, Corporate & Digital, Remote Support and other business units when required. The holder of this role will ensure end‑to‑end support services are delivered to high quality. Responsibilities Provide first line support for all hardware, software and network issue Monitor production systems and provide accurate and professional communication to the business during system outage Troubleshoot problems to determine severity, priority and follow through to resolution Create and maintain knowledge base and problem resolution documentation as required Contribute to IT systems in relation to new building fit outs or changes/move Responsible for working with third‑party service providers to ensure end‑to‑end support is maintained as required Escalate IT issues to the Development, Network or Systems teams where necessary Support queries on websites and main betting platform application Responsible for support of peripheral devices such as printers, biometrics etc Responsible for support of on‑site and remote users across multiple locations Responsible for EPOS/Screens support across Retail estate of over 350 sites across the UK and Ireland Responsible for completing new starter and leaver requests within SL Ensure that all calls are recorded onto the Service Desk system; allocated to the appropriate resource to fix and keep users informed of progress towards resolution Responsible for ensuring that all Service Desk calls are answered within the agreed SLAs and are escalated to relevant teams where appropriate Providing support of in‑house VOIP phones for HQ and Call Center Role requires working 5 out of 7 days per week on a shift basis as per rota Providing on‑call services out of hours 24/7, 365 days a year on a rota basis Experience Experience working in an IT Service Desk Support role, for 1st line support. Working with Manage Engine is a bonus. Experience working in fast‑paced, technology‑led environment. Proven ability to act on initiative with minimal management, and on multiple tasks concurrently. Experience of end user support in an environment dependent on cloud technology, e.g. Google e. Excellent knowledge of Office 365 applications. Experience working Active Directory, Citrix, Avaya phone system. Knowledge of SCCM and software distribution tools desirable, basic networking including troubleshooting DNS / DHCP issues. Knowledge of network patching and cabling systems, network hardware Cisco routers, switches etc is desirable. Knowledge of office telephony systems desirable. Thorough & detailed understanding of Microsoft Windows, standard range of desktop applications and Active Directory, including Group Policy. Betting industry experience would be beneficial. Software used in BOYLE Sports .NET and Oracle Technology stack. #J-18808-Ljbffr
BOYLE Sports is seeking a motivated On-Site Operations Executive to join our Marketing team in Dundalk, Co. Louth. This role involves managing content across our websites and mobile applications, collaborating with different teams, and ensuring customer engagement through a customer-first approach. An ideal candidate has strong knowledge of sports and betting, attention to detail, and the ability to work in a fast-paced environment. A hybrid work arrangement is available, and candidates should be flexible to work 5 days out of 7. #J-18808-Ljbffr
BOYLE Sports is hiring a Customer Service Assistant in Ennis, Ireland. The role involves assisting the Shop Manager and ensuring excellent customer service. You will handle daily shop operations, including opening and closing the shop, cash management, and accepting bets accurately. Ideal candidates will be customer service focused, detail-oriented, and able to work under pressure. No prior retail experience is required as full training will be provided. This position offers opportunities for career growth within the company. #J-18808-Ljbffr
BOYLE Sports is seeking a Customer Service Assistant in Loughrea to provide exceptional customer service while assisting in the daily operations of the shop. The role includes tasks such as managing shop opening and closing procedures, assisting the shop manager, and ensuring a high standard of customer experience. Ideal candidates should be customer service-oriented, flexible, and have strong communication skills. Industry experience is a plus but not required as training will be provided. #J-18808-Ljbffr
BOYLE Sports is looking for a Service Desk Analyst to provide local IT support for our retail estate and other business units in Leinster, Ireland. This role includes first line support for hardware, software, and network issues, as well as maintaining IT systems and documentation. Candidates must have experience in an IT Service Desk role, especially in cloud technology and Office 365, with strong troubleshooting skills. The position requires availability for shifts and on-call services. #J-18808-Ljbffr
Team Platform Engineering Team Location Ireland - Must be available for one day a week in Dundalk The Role The Platform Engineering Lead is responsible for managing a squad of engineers focused on building and maintaining Infrastructure as Code (IaC) patterns that enable self-service cloud consumption by application and delivery teams. You will work closely with the Platform Design and Cloud Management Office teams to translate architectural blueprints into secure, reusable, and automated platform components that underpin the organisation’s cloud transformation journey. You will lead by example—driving technical excellence, enforcing engineering best practices, and promoting DevOps culture across the platform domain. This is a hands‑on leadership role requiring a strong background in cloud engineering, automation, and agile delivery. Key Responsibilities Leadership and Delivery Lead and mentor a squad of cloud and DevOps engineers delivering reusable IaC modules, CI/CD pipelines, and automation frameworks. Manage the team backlog, define sprint goals, and ensure predictable delivery of platform engineering outcomes. Partner with the Platform Design team to turn architecture and security patterns into buildable, standardized IaC blueprints. Collaborate with the Cloud Management Office to align engineering outputs with governance, policy, and financial operations (FinOps). Own and continuously improve the Platform-as-a-Product model, ensuring scalability, resilience, and compliance. Engineering Excellence Develop, test, and release Infrastructure as Code (IaC) assets (Terraform, CloudFormation etc.) for and AWS cloud environment. Enforce security and compliance through automated guardrails and policy-as-code. Drive standardisation of deployment models and cloud patterns across all environments. Implement automated testing, CI/CD integration, and observability tooling to improve platform reliability. Participate in incident response and root cause analysis for platform-related issues. Agile & Continuous Improvement Champion Agile delivery practices (Scrum/Kanban), using iterative roadmaps and sprint-based execution. Track and report on platform metrics, ensuring visibility of outcomes and continuous improvement. Foster a culture of learning, innovation, and collaboration across DevOps and application teams. Contribute to internal knowledge sharing and documentation of IaC patterns and platform components. The Person Experience 5+ years of experience in cloud platform engineering, infrastructure automation, or DevOps roles. Proven experience leading engineering squads or DevOps teams in agile environments. Strong hands‑on expertise with Infrastructure as Code (IaC) tools (Terraform, Bicep, CloudFormation, Ansible, etc.). Proficient in AWS (preferred) and/or Azure cloud services (certified to Professional level preferred). Experience integrating IaC into CI/CD pipelines (GitHub Actions, Azure DevOps, Jenkins, GitLab, Code pipeline etc.). Demonstrated success in building self‑service cloud platforms and reusable automation frameworks. Sound understanding of security, compliance, and governance within cloud environments. Experience with monitoring, observability, and incident management tooling. Skills & Attributes Strong leadership and communication skills — able to motivate and develop high‑performing engineers. Strategic thinker with a delivery focus — able to balance long‑term platform evolution with short‑term needs. Passion for automation, standardization, and engineering excellence. Able to collaborate effectively across architecture, operations, and project teams. Agile mindset — adaptable, curious, and continuously learning. #J-18808-Ljbffr
Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Ennis Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day-to-day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager, including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in-shop transactions through the EPOS System in a timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. Knowledge, Skills And Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr
