A leading technology company in Dublin is seeking a Product Manager to define and manage its products across various service lines. This role involves market research, product strategy, and cross-functional collaboration. Ideal candidates will have experience in product management within technology sectors and a strong understanding of customer needs. Benefits include generous leave policies, a company pension scheme, and opportunities for personal growth. #J-18808-Ljbffr
Join to apply for the Product Manager role at Bluecube Technology Solutions - An Ekco Company About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest‑growing cloud solution providers and your trusted security‑first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity by guiding transformation, strengthening security, and maximising the value of their technology investments. We help organisations modernise with confidence, securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world. Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia – and we’re continuing to grow. Core Values On It: We take ownership, follow through, and get things done. All In: We collaborate, support each other, and commit fully to shared goals. Connected: We build trusted relationships with colleagues, clients, and partners. Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level. The Role The Product Manager plays a key role in defining, developing, and managing products and services across Ekco’s entire portfolio – including Cloud, Cyber Security, Modern Workplace, Data & BI, AI & Automation, and Support Services. Reporting to the Head of Presales in Ireland, this role is responsible for driving product strategy, market alignment, and delivery execution. You will work cross‑functionally with teams across technology, operations, marketing, sales, and vendor management to ensure each product meets market needs, achieves commercial objectives, and delivers measurable value to customers. This role is ideal for someone who combines strategic thinking with hands‑on delivery and thrives in a collaborative, fast‑paced environment. Responsibilities Product Strategy and Vision: Contribute to the development and refinement of product strategies across multiple service lines. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Translate business objectives into clear product roadmaps and prioritised backlogs. Ensure all products align with Ekco’s broader portfolio strategy and commercial goals. Portfolio & Product Management: Own the end‑to‑end lifecycle for assigned products – from ideation and definition through launch and continuous improvement. Gather and prioritise requirements from customers, partners, and internal teams. Work closely with engineering, operations, and vendors to ensure effective delivery and scalability. Collaborate with the product team on pricing, positioning, and packaging to ensure offerings are competitive and deliver clear value to our customers. Monitor product performance using data‑driven metrics to inform enhancements, retirements, or investment decisions. Support the creation and management of product documentation, service descriptions, and pricing models. Develop and maintain a deep understanding of customer needs through regular robust customer feedback loops, research, and analysis, translating these insights into actionable product improvements or new features. Act as the subject matter expert and primary point of contact for all portfolio offerings. Go‑to‑Market & Sales Enablement: Work closely with marketing and sales teams to ensure successful product launches, clear messaging, and effective customer communication. Collaborate with the sales team to develop product training and support, ensuring that they are equipped with the knowledge and tools to sell effectively. Develop key performance indicators (KPIs) to measure product success, including customer adoption, retention, and overall satisfaction. Collaboration, Leadership & Stakeholder Engagement: Engage with customers, partners, and internal stakeholders to gather insights, validate propositions, and inform future direction. Work closely with operations and engineering teams to ensure effective handoff between development, deployment, and ongoing service delivery. Represent the product portfolio in internal forums. Own vendor relationships, where relevant, and ensure that we maximise the value of these relationships. Contribute to continuous improvement of product management processes, documentation, and reporting. Requirements Proven experience in product or portfolio management roles within cloud, cyber security, modern workplace, managed services, or closely related technology sectors. Strong understanding of technology solutions for the SMB and mid‑market segments. Experience managing multiple products or services simultaneously. Demonstrated success delivering innovative product strategies, roadmaps, and governance frameworks. Strong understanding of the mid‑market and enterprise MSP landscape, including customer needs, competitors, and emerging technologies. Strong analytical, organisational, and execution skills. Excellent communication and stakeholder engagement abilities. Ability to thrive in a fast‑paced, high‑growth, and evolving environment. Experience working with Microsoft product suite. Benefits / Perks ☀️ Time Off: 25 days annual leave + public holidays Birthday Leave: One extra day off to celebrate Company Pension Scheme Employee Assistance Programme (EAP) for wellbeing support ♀️ EkcOlympics: Global team activity challenges Unlimited access to Pluralsight for continuous development Real opportunities to grow, including international progression Why Ekco ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year First Irish Microsoft MSP to achieve all four Microsoft Security Specialisations Ranked 4th fastest‑growing technology company in the Deloitte Fast50 Awards A culture rooted in diversity, equality, inclusion & belonging Commitment to internal mobility and career progression ✨ Flexible, family‑friendly working at the heart of our culture Proud to be your trusted security‑first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk. Locations Dublin – Ekco; Remote (Hybrid) Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Product Management and Marketing IT Services and IT Consulting #J-18808-Ljbffr
Inside Sales Manager Dynamic and results‑driven Sales Manager to lead and develop the Inside Sales & Sales Support team. Responsibilities include direct sales, pipeline development, team leadership, and cross‑functional collaboration to grow revenue and customer success. About Ekco Founded in 2016, Ekco is one of Europe’s fastest growing cloud solution providers. We enable companies to progress along the cloud maturity path, managing transformation and delivering better outcomes from existing technology investments. In a few words, we take businesses to the cloud and back! The role You will manage a personal portfolio of customers to achieve quarterly GP targets in product, MRR (Cloud subscriptions & Managed Services) and Professional Services. You will build and maintain great relationships with customers, match their needs to our service catalogue, and leverage market and vendor knowledge to support Ekco’s GTM and sales strategies. Day To Day At Ekco Managing a personal portfolio, leading a team of junior sales execs, coaching and mentoring, reporting on activities, forecasting monthly and quarterly, and contributing to overall annual reporting. Key Responsibilities Build and maintain a robust pipeline across your team. Implement sales strategy to protect against churn/ losses from renewals. Ensure year‑on‑year revenue growth in renewal sales within your team. Accurate sales forecasting. Partner with marketing and technical pre‑sales to align campaigns with sales goals. Provide input into the overall sales plan, objectives, and targets for Ekco in Ireland. Support your team in providing sales administrative support to the Senior Sales team. Ensure the customer experience of Ekco sales and sales support is best in class. Set and monitor team KPI’s. Key Requirements Proven experience in B2B sales, ideally within IT, Cloud, or Cybersecurity sectors. Technology knowledge around Microsoft Cloud technologies such as M365 and Azure. Strong leadership and team management capability. Excellent communication, negotiation, and presentation skills. Proficiency in CRM systems and sales analytics tools. Strategic thinking with a hands‑on approach to execution. What does success look like? Delivery on both your own targets and on those of your team. Your ability to plan and execute sales strategy in line with company goals. Accurate sales reporting. Your ability to build and maintain relationships with both internal and external customers. Benefits/Perks 25 days of leave + public holidays. 1 day Birthday leave per year. Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice. Employee Assistance Programme (EAP) – access to dedicated mental health, wellbeing, and general advice. EkcOlympics – a global activity for fun. Unlimited access to Pluralsight learning platform. Opportunities for growth and international experience. Why Ekco Microsoft’s 2023 Rising Star Security Partner of the year. Dell & Veeam top partner status. Ranked 4th fastest growing technology company in the Deloitte Fast50 Awards. Committed to diversity, equality, inclusion, and belonging. Encourages internal mobility and development opportunities. Flexible working with a family‑friendly focus. Location Dublin, Ireland Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries IT Services and IT Consulting #J-18808-Ljbffr
Senior Network Engineer (Incident Response) Dublin – Ekco, Fully Remote About Ekco Founded in 2016, Ekco is one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. We take businesses to the cloud and back. The Role As a Senior Network Engineer (Incident Response) you will play a critical role in incident investigations and infrastructure recovery, focusing on network isolation, restoration and hardening. You’ll be part of a high‑performing CIRT team responsible for supporting clients during and after cyber incidents, ensuring secure and resilient network operations. Objectives of This Role Lead network efforts during cyber incidents, including isolating, rebuilding and securing network infrastructure, restoring connectivity, and implementing preventative controls. Support the Infrastructure & Investigation teams with escalations, and contribute to service improvement during pre‑ and post‑crisis phases through better tooling, processes, documentation and knowledge sharing. The Ideal Candidate Individuals who can rapidly develop a comprehensive understanding of a customer’s environment—often without detailed documentation—and identify and implement architectural changes in real time. Candidates must be located in Ireland, be able to attend occasional workshops in the office, and travel nationally or internationally quickly if a crisis arises. Key Requirements Network protocols and services: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT Switches & routers, virtual networking on‑premises and in the cloud (Azure) Firewall and perimeter security: Palo Alto, Fortinet, Cisco ASA, Sophos Network monitoring and analysis tools: Wireshark, Zeek, NetFlow, SolarWinds VPN and secure tunnelling technologies Load balancing and traffic shaping Site‑to‑site replication and fail‑over strategies PowerShell or Python scripting for network automation Disaster recovery planning and testing for network infrastructure Exposure To Hypervisors and virtualisation platforms (VMware, Hyper‑V) Cloud networking (Azure, AWS, GCP) SIEM and SOAR platforms SSL certificate management ITIL framework and change control You’ll Also Have Excellent troubleshooting and communication skills Ability to work under pressure and prioritise effectively Eagerness to learn, document and share knowledge Relevant certifications (e.g., CCNA, CCNP, GNFA, Network+) Benefits/Perks 25 days leave + public holidays 1 day Birthday leave per year Company pension scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) – access to mental health and wellbeing support EkcOlympics – a global activity for fun Unlimited access to Pluralsight learning platform Opportunities to grow internationally and take on significant responsibilities Why Ekco Microsoft’s 2023 Rising Star Security Partner of the year VMware & Veeam top partner status 4th fastest growing technology company in the Deloitte Fast50 Awards Commitment to diversity, equality, inclusion and belonging Encouragement of internal mobility and development Flexible working with a family‑friendly focus #J-18808-Ljbffr
About Ekco Founded in 2016, Ekco is one of the fastest growing cloud solution providers in Europe. We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from existing technology investments. Project Manager This position requires a candidate with the ability to project manage, plan, schedule, manage risk, communicate, and be responsible for completing IT projects for both new and existing clients as well as internal projects. The Project Manager will oversee the successful completion of IT projects within an organization, ensuring they are delivered on time, within budget, and meet specified requirements. Key Responsibilities Collaborate Effectively Across Teams: Work closely with the Professional Services Manager and the Professional Services Team, as well as team leads from other service delivery areas, to ensure successful project delivery. Project Planning and Documentation: Create and manage comprehensive project plans and documentation for each initiative, ensuring clarity and consistency throughout the project lifecycle. Project Preparation and Scoping: Prepare, schedule, and scope projects in collaboration with the Professional Services Coordinator to ensure all requirements are thoroughly addressed. Facilitate Stakeholder Engagement: Lead and facilitate project meetings with clients and stakeholders, ensuring clear communication and alignment on project objectives. Coordinate Resources and Communications: Liaise with clients, third‑party vendors, project resources, and internal stakeholders to ensure seamless coordination and effective project execution. Conflict Resolution: Address conflicts or challenges promptly, working to find acceptable and constructive resolutions that maintain project momentum. Produce High‑Quality Documentation: Generate detailed, clear, and timely documentation that is relevant and accessible to all project stakeholders. Monitor and Report Progress: Regularly track project progress and provide accurate status updates to all stakeholders, ensuring transparency and accountability. Education & Key Requirements College Degree (Three‑year college or technical school) Preferred, Field of Study: IT is desirable. Experience 5–7 years of hands‑on experience across project management, delivery, and working within a Managed Service Provider (MSP) environment. Proven track record of successfully managing and delivering projects, ideally within the IT sector. Deep working knowledge of project planning, monitoring, and control methodologies and tools. Skills Extensive project management experience from initiation to completion. Proficiency with project management tools (e.g., Microsoft Azure, Office 365, ConnectWise). Strong understanding of hardware and software technologies. Exceptional presentation and communication skills. Highly organised with outstanding time‑management abilities. Accountable leadership and stakeholder engagement. Client engagement, issue resolution, and customer satisfaction focus. Benefits & Perks 25 days leave + public holidays 1 birthday leave day per year Company pension scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) EkcoOlympics – global activity for fun! Learning & development – Unlimited access to Pluralsight learning platform International growth opportunities Why Ekco Microsoft’s 2023 Rising Star Security Partner of the year VMware & Veeam top partner status 4th fastest growing technology company in the Deloitte Fast50 Awards Commitment to diversity, equality, inclusion, and belonging Internal mobility and progression opportunities Flexible working with a family‑friendly focus #J-18808-Ljbffr
Senior Threat & Vulnerability Management Leader This is a key role responsible for the identification, analysis, and remediation support of security vulnerabilities across our global technology estate. You’ll work cross-functionally with infrastructure, application, and DevSecOps teams to strengthen our security posture and ensure compliance with internal policies and external standards. Key Responsibilities Lead the vulnerability management lifecycle, including identification, assessment, prioritisation, and coordination of remediation efforts. Analyse scan results from vulnerability tools (e.g., Qualys, Tenable, Rapid7) and provide actionable insights. Work closely with IT operations, development, and business teams to validate, track, and remediate vulnerabilities in line with SLA targets. Experience presenting to C-Level members of the business on the progress of vulnerability management programme. Liaise with other business units within the business to drive accountability and maturity. Be a thought leader in Vulnerability Management and capable of challenging the status quo to drive long-term strategic improvements. Experience building dashboards to present timely information and results to wider parts of the business. Participate in threat modelling exercises to help contextualise vulnerabilities based on business impact and likelihood of exploitation. Contribute to security reporting and dashboards for both technical and executive audiences. Ensure continuous improvement of TVM processes, procedures, and playbooks. Stay current with emerging threats, zero-days, and vulnerabilities (e.g., via CVE databases, NVD, threat intel feeds). Support audit, risk, and compliance initiatives including ISO 27001, NIST CSF, and GDPR-related assessments. Mentor junior team members and act as a subject matter expert within the TVM domain. Key Requirements 10+ years’ experience in Cybersecurity or IT Security, with at least 2 years focused on vulnerability management. Deep understanding of vulnerability assessment tools and techniques. Proficiency in interpreting CVSS scores, MITRE ATT&CK framework, and threat intelligence sources. Familiarity with infrastructure (Windows/Linux), networking, cloud platforms (AWS, Azure, GCP), and common web/app vulnerabilities (e.g., OWASP Top 10). Strong analytical, troubleshooting, and problem-solving skills. Ability to effectively communicate technical risks to non-technical stakeholders. Experience with scripting languages (e.g., Python, PowerShell) for automation and data processing. Desirable Relevant certifications such as CISSP, GIAC GCIH/GVPM, OSCP, or CompTIA Security+. Knowledge of container and CI/CD pipeline security. Experience in regulated industries (finance, healthcare, etc.). Exposure to ticketing systems and CMDBs (e.g., ServiceNow). Benefits/Perks Time off - 25 days leave + public holidays Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Pluralsight learning platform Opportunities to grow responsibilities and progress (including international roles) Why Ekco Microsoft’s 2023 Rising Star Security Partner of the Year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Committed to diversity, equality, inclusion and belonging Internal mobility and opportunities for internal development & progression Flexible working with a family-friendly focus #J-18808-Ljbffr
Overview L2 Onsite Support Engineer at Bluecube Technology Solutions - An Ekco Company is a field-based, on-site technical role based in Dublin (Tallaght area) focused on delivering on-site support, troubleshooting, and ticket management for customers. The engineer works with clients, vendors, and internal teams to resolve first-line issues and ensure service quality. Key Responsibilities Provide on-site technical support in Tallaght, troubleshooting, diagnosing and resolving first-line issues in a timely manner. Manage tickets within your queue and ensure clear, professional communication with clients, vendors, team members, and managers. Be the first point of contact for users and communicate with clients via phone and email. Ensure smooth transition of tickets between shifts by clear communication to the on-call team. Reflect and represent the company culture and values in all responsibilities. Maintain customer satisfaction through proactive communication with clients and vendors. Liaise with deployments, projects and sales departments when required. Troubleshoot tickets, perform tech checks with team leads when needed, and escalate when appropriate. On-site troubleshooting of issues as needed. Order equipment and supplies and set up workstations, including connecting and monitoring equipment and network connections. Perform basic ITIL tasks such as ticket management and IT asset management. Provide support for the use of smartphones and other mobile devices. Manage and document changes and processes in the documentation system. Key Requirements Education College degree (three-year college or technical school) preferred; IT or related technical field is an advantage. Experience Minimum of 2-4 years’ experience as a service desk engineer. Proven knowledge of a ticketing system and RMM system. Experience with Office 365, Azure, and Active Directory. Experience with Windows and Mac desktop and server operating systems. Experience with networks and networking hardware. IT Skills Knowledge of Windows and Mac OS – configuration and troubleshooting. Knowledge troubleshooting mobile devices for mail configuration and MFA setup. Basic administration of Office 365, Azure, Active Directory and MS Office. Knowledge of networking hardware: switches, wireless access points, network firewalls and routers. Knowledge of peripherals and devices used by clients (docks, mice, keyboards, monitors, etc.). Knowledge of networking principles, firewall administration and VPN. Administration of Windows Server operating systems and virtualization. Experience with sensor gateways in client environments (as applicable). Experience in ICT support; Hypervisor and SAN knowledge is an advantage. Certifications IT industry certifications preferred, specifically CompTIA A+ and Network+; Microsoft 365 and Azure certifications also. Other Driver’s License required if residing in Ireland. Benefits Time off: 25 days leave + public holidays Birthday leave: 1 day per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) – mental health and wellbeing support EkcOlympics – global company activity Learning & development – unlimited Pluralsight access Opportunities to grow, including international roles Why Ekco Microsoft's 2023 Rising Star Security Partner of the Year VMware & Veeam top partner status Ranked as a top-growing technology company by Deloitte Fast50 Commitment to diversity, equality, inclusion and belonging Internal mobility and development opportunities Flexible working with a family-friendly focus Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Note: This description is a cleaned version of the posted job ad with extraneous boilerplate removed. #J-18808-Ljbffr
