The Finance Department at Blackrock Health- Galway Clinic, are now looking to recruit for the position of a Patient Accounts Administrator. This role is a Permanent Contract, 37 hours per Week. The primary purpose of this role is to provide administrative support to both the Credit Control and Processing Teams within the Patient Accounts Department. Role To provide administrative support to the patient accounts team, filing, scanning, post etc To assist with the processing of Insurance Claim Forms in accordance with relevant agreements. To assist in the collection of outstanding balances from both private insurers and patients. To assist with the invoicing of patients and to follow up on payment. Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances. Dealing with queries relating to patient claims/ outstanding statements. Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover. Any other Adhoc duties allocated by Billing Manager Candidate Strong customer service skills. Strong computer skills. Team player with excellent communication skills. Ability to work in a confidential manner at all times. Flexibility required as may be requested to work additional hours as and when required. Previous experience in a similar role – desirable not essential Closing Date for applications: Friday 8th May 2026 at 4.30pm Blackrock Health at the Galway Clinic is an equal opportunities employer. #J-18808-Ljbffr
Acting CNM 1 – Medical/Surgical Unit (Mother Teresa Unit) (Maternity Leave Cover) This role is on a temporary (maternity leave cover) full time basis working 37.5 hours per week. The Acting CNM1 will be responsible for the management, care and treatment of service users, to ensure that the optimum standard of care is provided within the designated area(s) of responsibility. The primary role of the Acting CNM1 will be one of clinical and professional leadership and development in the nursing team, including the development of nursing staff by means of in‑service training, orientation of new staff and arranging for clinical experience and supervision of student nurses where this is appropriate. The Candidate Current registration with Nursing & Midwifery Board of Ireland. BSc qualification preferred, management qualification also desirable. 3 years post registration experience of which 1 year must be in surgical nursing or related area. Have the clinical, managerial and administrative capacity to properly discharge the functions of the role. Strong interpersonal and communication skills. Ability to motivate staff. Flexibility in work practices. Closing date for receipt of applications: Thursday, May 07th 2026 at 4.30 pm. Blackrock Health Galway Clinic is an equal opportunities employer. #J-18808-Ljbffr
Blackrock Health at Galway Clinic is recruiting a Patient Accounts Administrator for a permanent role, working 37 hours per week. The position involves providing administrative support to the Patient Accounts Department, processing insurance claims, and managing patient invoicing and queries. Candidates should possess strong customer service and computer skills, be team players, and demonstrate confidentiality. Previous experience in a similar role is desirable. Applications close on May 8, 2026. #J-18808-Ljbffr
A vacancy has arisen within the Finance Department at Blackrock Health- Galway Clinic, we are now looking to recruit for the position of Claims Officer.This role is permanent Full Time, 37 hours per Week. The primary purpose of this role is to ensure that billing is completed timely, efficiently and accurately and in accordance with health insurer agreements and that all information relating to claims is collated correctly. The Role: To process all Insurance Claim Forms in accordance with relevant agreements. To liaise with Consultants and Secretaries on collection and collation of claim forms Dealing with all queries relating to a patient claim including phone queries. Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover. Processing late Claims Any other Adhoc duties allocated by Billing Manager The Candidate: Strong customer service skills. Strong computer skills. Team player with excellent communication skills. Ability to work in a confidential manner at all times. Flexibility required as may be requested to work additional hours as and when required. Previous experience in a similar role desirable not essential. Closing Date for applications: Friday 8th May Blackrock Health Galway Clinic is an equal opportunities employer. Skills: Customer Service Focus Prior Relevant Experience Target Driven
About the Hermitage Clinic The Hermitage Clinic is a 112 bed private hospital in Lucan, West Dublin. Our specialised medical teams provide medical, surgical and advanced radiotherapy care to patients and are supported by the very latest medical technology. The Hermitage Clinic is committed to providing excellence in patient care using state-of-the-art facilities. The Clinic offers an outstanding level of expertise and cutting edge technology. We have the most advanced diagnostic imaging equipment available today, full Cardiological facilities including a Cardiac Catheterisation Suite and Clinical Laboratory services. About the role As a key member of the frontline team, the Health Care Assistant assists in the delivery of individualized patient care under the direction and supervision of a registered nurse. The role assists in the smooth running of the department and the provision of quality patient care. The main duties for this role are: Receive patients to the clinical area with courtesy Orient new patients to the clinical area and hospital environment Check that each patient bay has all the appropriate and required equipment stored correctly Support patients with hygiene, nutrition, mobilisation needs as required and directed. Keep clinical areas and waiting areas clean and tidy. About you Requirements for the ideal candidate: Leaving Certificate or equivalent You are currently enrolled in a Bachelor of Science in Nursing in Ireland You are in the 2nd year of your BCSN Communication & Interpersonal skills Ability to work under pressure Flexible approach to work Patient Centred Teamwork Why work at the Hermitage Clinic? The Hermitage Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Clinic team you can benefit from: ? An Education Support Programme Development opportunities Opportunities for career progression Access to a Pension Scheme Subsidised Restaurant Free staff car parking Employee Assistance Programme Life Assurance *For Healthcare Assistantss who are not contracted to work full time hours i.e. 39 hours or for those HCAs engaged casually, the part time hourly rates outlined above apply. Once hours worked reach 39 hours in a week, the bank rates paid will be as per the full time rates above. This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested. ? The Hermitage Clinic is an Equal Opportunities Employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation. If you require assistance due to a disability during the recruitment process, please Skills: Healthcare Assistant HCA Patient Centered
Job Purpose The role is responsible for the delivery of a high-quality service in line with the standards of an acute medical, oncology, and cardiology ward. As a key member of both the Nursing and senior management teams, the CNM2 on St Marks will demonstrate strong clinical, leadership and management skills, promote excellence in patient care, and foster effective communication and collaboration with colleagues across the hospital. The post holder will act as a role model for professional practice and quality care delivery. The CNM2 will communicate and collaborate with medical, nursing and multidisciplinary teams, including Consultants, to support the delivery of safe, high-quality and continuous patient care. The role is central to the coordination and management of nursing and delegated activities, including the effective allocation and management of resources within the unit. The position requires a strategic approach to service development and operational structures, supporting continuous quality improvement and leading the changes necessary to achieveorganisational objectives. The role demands a broad range of professional knowledge and skills, including expertise in communication, leadership, teaching, staff development and change management Job Background/Context Blackrock Health Hermitage Clinic (BHHC) is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. St Marks provides care to a range of specialties including oncology/haematology, respiratory, cardiology and this role is important in making a significant contribution, developing and maintaining best practice in medical services. Key Responsibilities Service Delivery and Operational Management Lead and manage the ward/service, taking responsibility for the safe delivery, coordination and continuous improvement of nursing services, ensuring effective, efficient and high-quality specialist care. Plan, develop and monitor service delivery, including human and budget resources, to ensure safe and effective use of resources. Contribute to the planning and development of specialist nursing services, innovation and service improvements. Ensure nursing care is evidence-based, informed by current research and consistent with best practice. Coordinate patient flow and escalate issues impacting patient management, bed utilisation or delays in care to relevant medical and nursing leadership. Ensure clinical and non-clinical support services are effective, timely and economically utilised. Maintain accurate and appropriate clinical, operational and administrative records. Monitor stock, equipment and resource usage, identifying opportunities for efficiencies and cost savings. Work collaboratively with IT and clinical teams to support development and optimisation of electronic systems for patient management. Undertake service reviews and contribute to annual reporting, service planning and achievement of organisational objectives. Ensure staff are familiar with critical incident and emergency response procedures and that the clinical area is prepared to respond effectively. Communication and Collaboration Foster effective communication with patients, families, visitors and the multidisciplinary team, ensuring dignity, confidentiality and patient-centred care are maintained. Build effective relationships with Consultants, Nursing Management, Clinical Nurse Specialists, NCHDs and multidisciplinary colleagues to support safe and efficient service delivery. Liaise regularly with the Assistant Director of Nursing, providing feedback on service activity, issues and opportunities for development. Promote a culture of openness and responsiveness to patient feedback and support initiatives that improve the patient experience. Develop collaborative links with internal departments and external healthcare providers to enhance continuity and quality of care. Leadership and People Management Provide strong clinical and operational leadership, including supervision, coordination and deployment of nursing and support staff. Ensure effective workforce planning, skill mix and rostering to meet service needs and fluctuations in workload. Promote a professional culture of accountability, responsibility and high standards of practice. Support recruitment, retention, induction and orientation of nursing and support staff. Support staff performance development through annual reviews, personal development plans and ongoing feedback. Foster a positive work environment that supports staff morale, communication, teamwork, retention and good industrial relations. Monitor workforce indicators such as absenteeism, turnover and staff engagement, implementing improvement actions where needed. Participate in and contribute to meetings, committees and communication forums to support service and organisational goals. Learning, Education and Staff Development Support professional and personal development opportunities for nursing and support staff through training needs assessment and education planning. Ensure compliance with mandatory training requirements and support specialty development and continuing professional development. Maintain oversight of professional practice requirements, including compliance with Nursing and Midwifery Board of Ireland standards and scope of practice requirements. Develop and implement competency assessment programmes relevant to the clinical area. Support mentorship, preceptorship and learning opportunities for staff and students. Facilitate study leave and education resources in line with policy and available resources. Contribute to patient and family education to support understanding, self-management and engagement in care. Promote shared learning opportunities, including cross-training and service-specific upskilling initiatives. Quality Improvement, Risk and Governance Ensure compliance with all relevant policies, procedures, legislation, standards and regulatory requirements, including readiness for inspections and accreditation. Promote continuous quality improvement through audit, evaluation, innovation and evidence-based practice. Set and monitor service objectives, standards and key performance indicators, using audit findings to support improvement. Lead and support accreditation requirements and service quality initiatives. Participate fully in the organisations risk management programme and support implementation of safety systems and statutory requirements. Promote a culture of safety, including incident and near miss reporting, investigation and implementation of corrective actions. Address ethical, quality and service issues proactively in collaboration with the multidisciplinary team and hospital management. Support the development and review of standard operating procedures and other governance controls that strengthen service quality and patient safety. Essential Criteria Knowledge/Experience Be registered in the general division of the Register of Nurses maintained by NMBI Have at least five years recent relevant post-registration nursing experience (full-time or equivalent hours part-time) in an acute hospital setting and a minimum of two years nursing experience in nursing management Have a recognised post-registration nursing course - Higher Diploma or Post Grad course, in a relevant nursing discipline or be in pursuit of same. Skills/Competencies Clinical Skills Management skills Leadership skills Negotiating Skills IT skills Quality focus Risk Management Clinical audit Excellent interpersonal and communication skills Desireable Skills Knowledge/ Experience Ideally have a Health Care Management qualification preferably at third level Skills/Competencies Presentation skills Budgetary skills Change management skills Skills: Cardiology Medical Oncology CNM 2 Clinical Nurse Manager 2
Staff Nurse Graduate Programme Blackrock Health Galway Clinic offers a number of places for graduate nurses who wish to gain experience within a dynamic, technologically advanced and person-centred environment with supported transition from student to staff nurse. The Staff Nurse Graduate Programme is for one year and includes a bespoke mentoring programme that commences with a gradual introduction to the role of the staff nurse over three months. This provides an opportunity for graduates to hone their skills and competencies to join our world class nursing team. Upon successful completion of the programme, nurses will be offered a permanent contract after one year. The programme is located in Galway City and offers a very competitive salary, opportunities to pursue specialist post graduate education, and career advancement. Blackrock Health Galway Clinic has developed specialist direct-entry graduate programmes in the following areas: Surgical Operating Theatre Medical including: Cardiology, Oncology, and Palliative Care nursing. Entry Requirements B.Sc. General Nursing or currently in final year of study Registered with NMBI or pending Benefits Competitive salary, opportunities to pursue specialist post graduate education, and career advancement. Closing date for receipt of applications: Monday, May 11th 2026 at 4.30pm. Blackrock Health Galway Clinic is an equal opportunities employer. #J-18808-Ljbffr
Blackrock Health in Galway is offering a Staff Nurse Graduate Programme designed for graduate nurses to transition into their roles with support. This one-year program includes a tailored mentoring scheme and a gradual introduction to nursing responsibilities. Upon successful completion, participants will receive a permanent contract. The clinic offers competitive salaries and opportunities for advanced postgraduate education, making it an ideal starting point for a nursing career. #J-18808-Ljbffr
Job Purpose As a key member of the Haematology Nursing team, the post holder will demonstrate excellent clinical skills, quality patient care initiatives and facilitate effective interpersonal communication with colleagues in the unit(s) and hospital. The role will provide comprehensive nursing care to patients using evidence-based practice and adjusting resources to ensure continuity of care, will act as a role model for excellence in patient care and be the clinical nurse lead for Haematology, will develop, deliver and evaluate a comprehensive education programme for Haematology Nursing. TheHaematology Nurse Specialist will communicate and collaborate with the medical/nursing staff teams in the delivery of quality continuing care for the patient, including liaison with other Hospitals, Consultants, GPs and Community Services. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives. Job Background/Context The Hermitage Medical Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. Each Ward provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services at ward level. Key Responsibilities Operations Practice nursing according to the Code of Professional Conduct and the Scope of Practice Framework as laid down by NMBI. Adhere to national, regional and local guidelines, policies, protocols and legislation. Work within their scope of practice and take measures to develop and maintain the competence necessary for professional practice. Maintain a high standard of professional behaviour and be accountable for their practice. To act as a positive role model for colleagues and others in relation to professional conduct and practice in the area of haematological nursing. Work in collaboration with other members of the multidisciplinary team in assessing, planning, implementing and evaluating an individualised plan of care for patients with haematological conditions, which meets each patients needs and promotes the delivery of a high standard of care to all patients. Liaising between BHHC, St James and Beaumont hospital, to coordinate patients referred for stem cell transplants / CAR T cell therapy. Liaise and work with multidisciplinary teams on the development of policies, standards, audits and research.Encourage evidence-based practice and assist in the dissemination and implementation of research findings. Administer medications in accordance with local policy and Department of Health guidelines, keeping patient and staff safety a priority. Be aware of the multifaceted needs of haematology patients and provide a holistic support service for them and their families. Deal with patients and families in a courteous, supportive and respectful manner. Supervise the nursing practice of less experienced staff members of the nursing team and participate in the educational aspects of that practice. Be aware of community based support available for patients. Respect and maintain the privacy, dignity and confidentiality of the patient Keep accurate, comprehensive, up-dated records and written reports as required and guided by NMBI recommendations 2002. To foster and promote that regard is taken to the dignity, choices, self-esteem and wellbeing of clients and their relatives in the area of ongoing care. In collaboration with clients, take available opportunities to represent the views of patients and to advocate on their behalf at a multidisciplinary level and with other personnel or agencies as appropriate. To play a central role in developing the patient/clients self-advocacy skills directing clients to specialist advocacy services as appropriate. Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care. Learning and Education Maintain clinical, nursing and managerial competence in the field of haematology, including keeping up to-date with relevant research to ensure evidence-based practice and research utilisation. Be responsible for identifying his/her own training development needs in consultation with the line manager in order to keep professionally and clinically updated. To be responsible for creating an environment that is conducive to learning and development of self and others.To provide professional, clinical and education advice to nursing and other healthcare staff as appropriate.This includes the assessment of competency of student nurses, and other staff on placement to the specialist area, as appropriate, and providing assistance with the orientation and induction of new staff. Educate and provide supportive care to patients, their families/their carers through all stages of their disease. Attend all mandatory training days. Keep abreast of current trends in haematology nursing through reading, attending seminars and having thorough knowledge of nursing policy and standards Participate in in-service education Take personal responsibility for own professional development and keep up to date with evidence based practice and research. Maintain and update a personal development portfolio Quality Improvement and Risk Management Ensure that there is compliance with all relevant Hermitage Medical Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements. This includes responsibility for dealing with regulatory or professional bodies and inspections. Encourage continuous review and evaluation of policies, guidelines and existing practices through regular audit programmes and review engaging with the multi-disciplinary team where required. Promote a culture of continuous quality improvement across the department involving the team in continuous improvement initiatives and encouraging innovation. Set and monitor core objectives, standards and key performance indicators for the service and monitor performance against these standards through internal and (where applicable) external audit. Lead out on the requirements of the hospitals accreditation process. Participate fully in the requirement of the hospitals risk management programme. Promote the delivery of a high standard of care to all patients.Encourage evidence-based practice and assist in the dissemination and implementation of research findings. Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit. Provide clinical nursing leadership in proactively addressing ethical and quality of service issues with multidisciplinary team members and hospital management. Develop a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to hospital policies, protocols and guidelines. Knowledge / Experience Be registered in the general division of the Register of Nurses maintained by NMBI Have at least five years recent relevant post-registration nursing experience (full-time or equivalent hours part-time) in an acute hospital setting and a minimum of two years nursing experience in Haematology. Hold a Higher Diploma or Post Graduate Diploma in Haematology nursing. Skills/ Competencies Clinical Skills Managementskills Leadership skills IT skills Quality focus Risk Management Clinical audit Excellent interpersonal and communication skills Skills: Haematology Cnlinical Nurse Specialist CNS
Job Title: Staff Nurse Department: Anaesthetics, Theatre Job Type: Permanent Hours: Full Time and Part Time opportunities available. Location: Blackrock Clinic, Rock Road, Blackrock, Co. Dublin, A94 E4X7. Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics. Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do. Role Purpose You must practice within the Codes of Practice, Rules and Guidelines set out by the Nursing and Midwifery board of Ireland (NMBI) and comply with the policies and procedures of Blackrock Clinic. Personally and professionally, you are accountable to the patient. You are always personally accountable for your own actions. Qualifications Registered in the general division of NMBI Experience in Anaesthetics is essential Evidence of personal professional development Ongoing skills training relevant to care required for patient case load Key Responsibilities 1. Assessment, Planning, Implementation and Evaluation Utilising assessment skills and techniques to determine patient needs on admission. Documenting nursing admission assessment thoroughly and accurately. Continually assess patient condition. Clearly identify patient problems for which nursing care will be given. Develop and document a care plan based on patient needs and best practice. Update the written or computerised care plan. Develop appropriate and individualised patient education and discharge planning and utilise available ward resources for same. Collaborate with other health care team members within the defined clinical area in accordance with the patient care plan. Develop discharge criteria from time of admission. Plan work to allow time for training, meetings etc. Provide safe, comprehensive nursing based on current standards and research, perform procedures according to established policy and procedures. Administer the developed care plan in a consistent and flexible manner. Fulfil prescribed orders completely and accurately. Provide care with minimal supervision in a timely accurate and safe manner. Maintain a safe environment for patients, visitors and colleagues. Advocate as necessary for the patients, respecting their dignity and confidentiality Function effectively in an emergency situation. Adapt to changing workloads. Know and practice within legal requirements including those set down by NMBI Evaluate and update care plans appropriately. Evaluate personal nursing practice as compared to standards of care and know own ability and competence. Participate in quality assurance by assisting to identify recurrent nursing problems and co-operate in data collection and problem solving. You must comply with all hospital policies in relation to Infection Prevention and Control. Every employee has a responsibility to know how to reduce infection in their role. Promoting the safety, health, welfare and social wellbeing of patients and respect the dignity and confidentiality of patients and their families; 1.25 Maintaining appropriate and accurate written/electronic nursing and midwifery records and care plans regarding patient care in accordance with local/national/professional guidelines; Taking responsibility for own competency and learning and development needs and actively contribute to the learning and development of the wider nursing and primary care team Co-operating with the introduction of ICT systems, utilise and analyse the data and adopting the use of new systems in line with policies and procedures. Ensuring that records are protected and managed as per Blackrock Clinics policy and in accordance with relevant legislation Working closely with colleagues across the hospital in order to provide a seamless service delivery to the patients Evidence of participation in audit and evaluation of care provision including collection of quality care metrics where same are in place. 2. Communication Skills Maintain documents according to the policies and procedures of Blackrock Clinic. Update documents to observe physical and emotional symptoms and changes. Report relevant information verbally and in writing to appropriate nursing personnel. Respond appropriately to patient/family requests and questions. Communicate appropriate with colleagues and other members of the health care team. Recognise self-limitations and seek assistance. Attend and contribute in staff meetings and team briefing. Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety. 3. Professional Expectations Function within the limits of NMBI and hospital policies, procedures and standards. Support the Mission Statement of Blackrock Clinic. Observe appropriate lines of authority. Demonstrate flexibility by assisting in other areas of the hospital as required. Set annual goals and objectives with CNM. Staff Nurse Continue to develop personal knowledge and skills. Seek and take education opportunities in addition to those provided by the hospital. Provide direct supervision to other members of the nursing team when appropriate. Participate in working groups to develop and promote quality care within Blackrock Clinic. Participate in the education of learners and assist with the orientation of new personnel. Present a professional appearance and be punctual. Accept responsibility for Acting Up in specific instances, as assigned. Comply with and adhere to all relevant policies and procedures Why work at the Blackrock Clinic? At the BlackrockClinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from: Pension Discounted café Sports and Social club Employee Assistance Programme Discounted onsite pharmacy Please Note: Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received. Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work. Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit. Skills: Nursing Anaesthetic Nurse Nurse Anaesthetics
