Strategic Account Lead – Industrial & Construction Cleaning Location: Ireland (national remit, with client site travel) Reports to: Regional Manager Contract Type: Full-time, Permanent Working hours: Flexible Role Overview The Strategic Account Lead – Industrial & Construction Cleaning is responsible for owning, developing, and expanding key national client relationships within the industrial, construction, and specialist cleaning sectors in Ireland. This role combines strategic account management, commercial growth, and cross-functional leadership, ensuring high-value clients receive consistent, compliant, and innovative cleaning solutions across complex, multi-site environments. The successful candidate will act as a trusted advisor to senior client stakeholders, driving contract retention, organic growth, and service excellence while aligning operational delivery with commercial objectives. Key Responsibilities Strategic Account Management Own and lead a portfolio of strategically important industrial and construction-sector clients across Ireland Build long-term, senior-level relationships with client decision-makers Develop and deliver account strategies, growth plans, and retention initiatives Act as the single point of accountability for overall contract performance Client Experience & Continuous Improvement Conduct regular performance reviews, site visits, and service improvement meetings Manage escalations and resolve issues proactively and professionally Drive innovation, sustainability initiatives, and value-added solutions for clients Deliver the QBR to clients Commercial Growth & Retention Identify and convert opportunities for contract expansion, scope extensions, and new services Lead pricing strategies, commercial negotiations, contract renewals, and tenders Deliver agreed revenue, margin, and profitability targets Monitor client spend, forecasting, and pipeline performance Operational Collaboration Work closely with Operations, Mobilisation, HSEQ, Finance, and HR teams to ensure seamless service delivery Support mobilisation of new contracts and large project works Ensure services are delivered in line with SLA, KPI, and compliance requirements Champion health & safety excellence across all client sites Key Relationships Internal: Operations Managers, Site Managers, Commercial, HSEQ, Finance, HR Skills & Experience Required Proven experience in strategic or national account management within: Industrial cleaning, Construction support services, Facilities management, building services or related sectors. Strong commercial acumen with demonstrable success in revenue growth and contract retention Experience managing complex, multi-site or high-risk environments Excellent stakeholder management and negotiation skills Working knowledge of Irish H&S legislation and industrial/commercial compliance standards Full, clean Irish driving licence Experience working with construction companies, developers, or industrial manufacturing clients. Tendering and bid management experience Formal sales, commercial, or leadership qualifications #J-18808-Ljbffr
A leading facilities management provider is seeking a Business Development role in Dublin. The candidate will develop and implement strategic growth initiatives for the Data Centre sector. Responsibilities include leading a team to achieve growth targets, building strong relationships with key customers and stakeholders, and shaping innovative solutions. The role is hybrid, offering flexibility to work remotely with regular office attendance and requires some travel across Great Britain and Ireland. #J-18808-Ljbffr
Reporting to the Chief Growth Officer, the role holder will be responsible for developing, leading, and implementing strategic growth initiatives for the Data Centre sector. They will establish a team, and lead them in generating sustained growth by driving new business opportunities, deepening strategic partnerships, and strengthening existing customer relationships to ensure retention. They will possess a high degree of strategic thinking, commercial acumen, and the ability to manage relationships with key stakeholders across a technically complex and rapidly evolving sector. Key Accountabilities Growth Develop and implement regional and sector‑specific business development strategies for the Data Centre sector. Deliver individual, team, and divisional growth targets. Lead the team in identifying, qualifying, and pursuing new Data Centre projects and hyperscale/colocation opportunities. Conduct market research to identify trends, emerging technologies, regional demand, competitor activity, and capacity growth across the Data Centre landscape. Develop clear and effective value propositions, working closely with our Marketing Team to differentiate our technical and operational offering. People Lead and mentor the team, providing direction, coaching, and development to support the achievement of stretching targets. Be a role model for positive leadership, professionalism, and respect for our colleagues. Participate in our Pathway to Success programme to set objectives and develop colleague skills, knowledge, and capabilities. Lead and encourage a culture of reward and recognition and proactively acknowledge the contributions of our colleagues. Lead a culture of health and well‑being and encourage our colleagues to be open with their health and welfare. Foster a collaborative, accountable, and high‑performance culture. Actively support and encourage social responsibility and sustainable business practices. Customer Build and maintain strong, forward‑looking relationships with key Data Centre customers, industry partners, hyperscalers, colocation operators, and critical‑infrastructure stakeholders. Demonstrate and encourage trust, integrity, and collaboration in all customer engagements. Collaborate with key stakeholders across our Island of Ireland and Great Britain business areas to develop best practice for Data Centre operational excellence and identify areas of enhancement to meet evolving customer requirements and new opportunities. Understand, shape, and lead on new opportunities, developing the best technical, commercial, and operational solution to maximise revenue. Develop and implement a culture that seeks innovation and added value in all areas, producing compelling bids, proposals, and delivery models tailored to Data Centre environments. Collaborate with cross‑functional teams to ensure alignment with strategic direction. Track, analyse, and report on key metrics to assess pipeline performance, bid conversion, and strategic effectiveness, enabling data‑driven decisions. Person Specification Full Clean Driving License. Demonstrable track record in senior business development, commercial, or strategic roles within the Data Centre sector, critical environments, or mission‑critical infrastructure. Developing and implementing growth strategies. Leading teams to identify and secure large‑scale opportunities. Strong understanding of Data Centre lifecycle, design, build, operations, and regulatory framework. Proven ability to develop pipelines, manage bid schedules, and oversee complex tender submissions. Excellent communication, influencing, and stakeholder‑management skills. Strong organisation and project‑planning capabilities. Operating at a strategic level, building high‑value customer relationships, and leading value‑based selling. Ability to remove barriers, drive innovation, and lead teams in a fast‑paced, highly technical environment. Ability to quickly assimilate complex technical information and articulate risks, benefits, and commercial impacts. Bid and tender development. Building and sustaining effective stakeholder relationships. Bid, sales, and commercial governance. Strong communication and interpersonal skills. Persuasive, enthusiastic, and resilient. Ability to work under pressure and meet deadlines. Strategic planning and problem‑solving. Location This is a hybrid role offering flexibility to work remotely combined with regular office attendance to support team engagement and collaboration. Given the global remit of the role, regular travel throughout Great Britain and the Island of Ireland is required. #J-18808-Ljbffr
