What is the opportunity? An opportunity has arisen for a Head of Risk & Compliance supporting the Director of Risk & Compliance to mature the control environment and foster an anticipatory approach to risk! The role holder will achieve this through excellent risk leadership and influence across strategic change programmes (simpler business/ digital transformation), resilience and emerging risk management. In This Role, You Will Develop and lead Risk & Compliance engagement in material change programmes, bringing a risk based, forward looking perspective. Partner with programme / accountable leads to influence a direction that ensures sustained resilience and stability. Build risk Partnership with Digital & Data and Change teams, applying expert judgement in assessing the risk profile and prioritisation of mitigating actions. This includes assessing the impact of regulatory change and future digital, data and AI programmes. Develop partner confidence through clear actions, defined closure criteria, and timely delivery balancing the specifics of individual issues with the broader intent behind regulatory concerns. Coordinate rigorous risk management across Regulatory Risk Mitigation Programmes (RMPs) and other high profile remediation activities, such as SREP responses. You will work with Enterprise Solutions teams to strengthen threat-horizon capabilities and drive proactive risk responses, including playbooks and pre-mortems. Collaborate across divisions and Lines of Defence to shape effective responses and influence wider Group threat management practices. Operate as part of a proactive, supportive 1st line risk team covering a broad range of consumer products and business partners. What will make you stand out? The ideal candidate will bring strong banking and analytical expertise, with a proven track record in coordinating internal controls, operational risk, and regulatory risk functions. Experienced in embedding effective risk control and decision making frameworks that enable the organisation to achieve its strategic objectives. Operating confidently within a matrix structure, they will demonstrate the ability to influence senior stakeholders, provide intellectual diligence, and apply commercial awareness to risk assessment and the development of business solutions. They will be an independent and decisive leader, with willingness to challenge and driving high quality outcomes through periods of uncertainty and shifting priorities. Extensive experience in process and IT risk management, including technology change, alongside strong communication and influencing skills. The role requires someone who can bring clarity, structure, and forward thinking insight to complex risk environments while maintaining a collaborative and solutions focused approach. Experience with any of the following will help you to stand out but is not necessary in order to apply for this role: Experience of working in (and with) the current regulatory supervisory regime. Knowledge and understanding of current regulatory issues and upstream agenda. Knowledge of industry standards in risk management and internal controls. Operational risk management qualification. Essential Qualifications Relevant academic qualification. More About The Team This is a hybrid role, based primarily at Baggot plaza, Dublin. We typically ask colleagues to spend a minimum of 8 days per month working in‑person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. #ij-hybrid Why work with us? The Bank of Ireland company culture prioritises work‑life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! We know how important flexible working arrangements are to our colleagues, and we promise to try to match your current flexible working arrangement in this new role (all existing working arrangements considered!) Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce, this is supported by the development of our Employee Support Networks. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com. Key Competencies Customer Focused - Leader Better together - Leader Manage Risk - Leader Be Decisive - Leader Take Ownership - Leader We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. #J-18808-Ljbffr
A leading financial institution is seeking a Head of Risk & Compliance to enhance risk leadership and influence strategic change in Dublin. The candidate will develop risk engagement in significant change programmes, promote partnership with digital and data teams, and coordinate rigorous risk management activities. Essential qualifications include relevant academic credentials and strong expertise in banking and risk management. This hybrid role emphasizes work-life balance with flexible working arrangements and competitive benefits. #J-18808-Ljbffr
What is the opportunity? This role is pivotal in providing 2LOD independent oversight, challenge, support and guidance to the group on all aspects of conduct risk matters, helping to shape a culture of integrity and accountability and ensuring that regulatory obligations and conduct expectations are effectively managed. In this role, you will Reporting to the Group Chief Compliance Officer this is a critical senior leadership role within Group Compliance that leads the development and execution of the Group's conduct risk strategy, ensuring that customer outcomes, ethical behaviour, and regulatory expectations are embedded across the group. Setting Rules and Standards Development and maintenance of Group wide Customer Protection Risk Policy. Note all policies must align with regulatory requirements. Overseeing Rules And Standards Technical standards: Assess implementation of the Customer Protection Risk Policy by competing cyclical review and approval of 1LOD Technical standards. Committees: As required by the Business/Function Oversight Team, attendance at 1LOD Risk Committees/Steering/forums to challenge Customer Protection risk matters as they arise. Advisory: Provide advice on an ad hoc basis to 1LOD on queries related to Customer Protection. Targeted Reviews: Conduct targeted reviews of the management of Customer Protection Risk. Challenge Of 1LOD Challenge Papers: Production of 2LOD challenge papers for all 1LOD Customer Protection Risk papers presented to Executive Risk Committee and Board Risk Committee. Risk Issues/Risk Events: Review and approve action plans and closure requests for Consumer Protection Issues rated P0/P1/P2. Review material Customer Protection Events and review and challenge proposed response. Products: Review and challenge Customer Protection risks associated with New and amended Products and Services. RMPs: Review and approval of responses to Customer Protection risk mitigation programmes (RMPs). Monitoring and Reporting Risk Profile Design and oversee Key Risk Indicators (KRIs)/Metrics; monitor Customer protection risk profiles, metrics and industry/regulatory developments. Reporting of Customer protection risk Appetite, adequacy of Control Environment and Risk profiles, including outlook for how the risk is managed. Promoting strong Risk Culture Training staff on Customer Protection risk management practices. Emphasise the importance of Customer Protection risk event/near miss reporting through reminders/guidance notes etc. Leading a specialist team to delivery fast paced agenda Lead and develop a high-performing conduct risk oversight team, fostering a culture of integrity, accountability, and continuous learning. Align team capabilities with evolving regulatory expectations and business needs. Act as a role model for ethical leadership and champion the Group's values and Code of Conduct. Customer Protection Policy Lead the periodic review and enhancement of the Group Customer Protection Policy to ensure it remains aligned with evolving regulatory expectations, including the Central Bank of Ireland's Consumer Protection Code, SEAR, DORA, and EBA/ESMA guidelines. Develop and maintain the Customer Protection Risk Taxonomy and Risk Library, ensuring consistency with the broader Risk Management Framework. Support the embedding of Customer Protection considerations into Risk Appetite Statements, ensuring thresholds and metrics reflect customer fairness outcomes. Drive consistency in Customer Protection oversight across legal entities and jurisdictions, ensuring local teams adhere to group-wide standards and governance principles. Regulatory Engagement and Horizon Scanning Act as the central liaison for all Customer Protection regulatory interactions, including CBI thematic reviews and Supervisory Risk Assessments. Conduct regulatory horizon scanning to identify emerging Customer Protection risks and translate upcoming regulatory changes into actionable impact assessments and implementation plans. Prepare briefing notes and regulatory updates for senior management, the Executive Risk Committee, and the Board Risk Committee. Thematic and Deep-Dive Reviews Lead thematic reviews into areas of heightened Customer Protection risk such as product suitability, value for money, vulnerable customers, and complaints handling. Identify root causes of systemic issues and make recommendations for control enhancement and process improvement. Conduct post-implementation reviews following major product launches or regulatory changes to assess ongoing compliance and customer outcomes. What will make you stand out? Extensive experience and knowledge in conduct oversight within banking or financial services, ideally in a 2LOD role. Deep understanding of conduct risk principles, regulatory expectations (e.g. CBI, PRA, FCA) and cultural drivers. Evident knowledge of the risk, regulatory and legal environment in which the Group operates. Deep understanding of regulatory frameworks, and conduct risk. Can think strategically with excellent judgment and discernment with breadth of understanding and insight and will possess the ability to focus on the relevant detail. Able to combine effective critical thinking with efficient and practical management as well as the ability to promote new ways of working. Sound commercial judgement and critical thinking skills with the ability to simplify, analyse, explain complex issues. Confidence and the ability to build positive relationships with senior business stakeholders where robust constructive challenge is encouraged while maintaining independence and objectivity. Pro‑active with shown ability to handle diverse and conflicting priorities while delivering at pace in an agile way. Experience contributing to senior governance forums and risk committees. Strong leadership skills, personal credibility, and the ability to lead, coach and empower the team to perform at the highest standard. Essential Qualifications Professional Industry recognised Compliance, Risk Management, Legal and /or Internal Audit qualification supported by significant shown experience. More About The Team Group Risk guides the Group in its definition and articulation of risk appetite and provides strong independent oversight and management of the Group's risk profile, as the Group: Fulfils its Purpose to enable our customers, colleagues, and communities to. Pursues its Ambition to be the National Champion Bank in Ireland and selective international diversification. Progresses its Strategic. Group Risk adopts the philosophy that great customer outcomes and great risk management are intrinsically linked through culture. The function maintains a robust risk culture, in support of the Group's strategic goals, by ensuring that the appropriate structures, systems, policies and controls are in place to provide effective management of risk. Group Risk strives to support the Group in optimising returns over the longer term through robust and value adding risk management. The function's ambition is to ensure that Group Risk is an enduring source of strategic advantage to the Group. Hybrid role details This is a hybrid role, based primarily at Baggot Plaza, Dublin 4. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. Why work with us? The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Flexible working matching promise We know how important flexible working arrangements are to our colleagues and we promise to try to match your current flexible working arrangement in this new role (all existing working arrangements considered!). Key Competencies Manage Risk – Leader. Customer Focused – Leader. Better together – Leader. Take Ownership – Leader. Be Decisive – Leader. Inclusive and diverse workplace We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Agency & recruitment details Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. #J-18808-Ljbffr
A leading financial institution in Dublin is seeking a seasoned professional for a pivotal role in conduct risk oversight. The successful candidate will develop and execute the group’s conduct risk strategy, ensuring regulatory obligations are met. The position requires extensive experience in conduct oversight, leadership skills, and a deep understanding of regulatory frameworks. The role supports a hybrid working model and offers a culture prioritizing work-life balance along with competitive benefits. #J-18808-Ljbffr
What is the opportunity? This role is pivotal in providing 2LOD independent oversight, challenge, support and guidance to the group on all aspects of conduct risk matters, helping to shape a culture of integrity and accountability and ensuring that regulatory obligations and conduct expectations are effectively managed. Reporting to the Group Chief Compliance Officer, this is a critical senior leadership role within Group Compliance that leads the development and execution of the Group's conduct risk strategy, ensuring that customer outcomes, ethical behaviour, and regulatory expectations are embedded across the group. In This Role, You Will Setting Rules and Standards Development and maintenance of Group wide Customer Protection Risk Policy. Note all Policies must align with regulatory requirements. Overseeing Rules And Standards Technical standards: Assess implementation of the Customer Protection Risk Policy by competing cyclical review and approval of 1LOD Technical standards. Committees: As required by the Business/Function Oversight Team, attendance at 1LOD Risk Committees/Steering/forums to challenge Customer Protection risk matters as they arise. Advisory: Provide advice on an ad hoc basis to 1LOD on queries related to Customer Protection. Targeted Reviews: Conduct targeted reviews of the management of Customer Protection Risk. Challenge Of 1LOD Challenge Papers: Production of 2LOD challenge papers for all 1LOD Customer Protection Risk papers presented to Executive Risk Committee and Board Risk Committee. Risk Issues/Risk Events: Review and approve action plans and closure requests for Consumer Protection Issues rated P0/P1/P2. Review material Customer Protection Events and review and challenge proposed response. Products: Review and challenge Customer Protection risks associated with New and amended Products and Services. RMPs: Review and approval of responses to Customer Protection risk mitigation programmes (RMPs). Monitoring and Reporting Risk Profile Design and oversee Key Risk Indicators (KRIs)/Metrics; monitor Customer protection risk profiles, Metrics and industry/regulatory developments. Reporting of Customer protection risk Appetite, adequacy of Control Environment and Risk profiles, including outlook for how the risk is managed. Promoting strong Risk Culture Training staff on Customer Protection risk management practices. Emphasise the importance of Customer Protection risk event/near miss reporting through reminders/guidance notes etc. Leading a specialist team to delivery fast paced agenda Lead and develop a high-performing conduct risk oversight team, fostering a culture of integrity, accountability, and continuous learning. Align team capabilities with evolving regulatory expectations and business needs. Act as a role model for ethical leadership and champion the Group's values and Code of Conduct. Additional responsibilities specific to this position and not covered above Customer Protection Policy Lead the periodic review and enhancement of the Group Customer Protection Policy to ensure it remains aligned with evolving regulatory expectations, including the Central Bank of Ireland's Consumer Protection Code, SEAR, DORA, and EBA/ESMA guidelines. Develop and maintain the Customer Protection Risk Taxonomy and Risk Library, ensuring consistency with the broader Risk Management Framework. Support the embedding of Customer Protection considerations into Risk Appetite Statements, ensuring thresholds and metrics reflect customer fairness outcomes. Drive consistency in Customer Protection oversight across legal entities and jurisdictions, ensuring local teams adhere to group-wide standards and governance principles. Regulatory Engagement and Horizon Scanning Act as the central liaison for all Customer Protection regulatory interactions, including CBI thematic reviews and Supervisory Risk Assessments. Conduct regulatory horizon scanning to identify emerging Customer Protection risks and translate upcoming regulatory changes into actionable impact assessments and implementation plans. Prepare briefing notes and regulatory updates for senior management, the Executive Risk Committee, and the Board Risk Committee. Thematic and Deep-Dive Reviews Lead thematic reviews into areas of heightened Customer Protection risk such as product suitability, value for money, vulnerable customers, and complaints handling. Identify root causes of systemic issues and make recommendations for control enhancement and process improvement. Conduct post-implementation reviews following major product launches or regulatory changes to assess ongoing compliance and customer outcomes. What will make you stand out? Extensive experience and knowledge in conduct oversight within banking or financial services, ideally in a 2LOD role. Deep understanding of conduct risk principles, regulatory expectations (e.g. CBI, PRA, FCA) and cultural drivers. Evident knowledge of the risk, regulatory and legal environment in which the Group operates. Deep understanding of regulatory frameworks, and conduct risk. Can think strategically with excellent judgment and discernment with breadth of understanding and insight and will possess the ability to focus on the relevant detail. Able to combine effective critical thinking with efficient and practical management as well as the ability to promote new ways of working. Sound commercial judgement and critical thinking skills with the ability to simplify, analyse, explain complex issues. Confidence and the ability to build positive relationships with senior business stakeholders where robust constructive challenge is encouraged while maintaining independence and objectivity. Pro‑active with shown ability to handle diverse and conflicting priorities while delivering at pace in an agile way. Experience contributing to senior governance forums and risk committees. Strong leadership skills, personal credibility, and the ability to lead, coach and empower the team to perform at the highest standard. Essential Qualifications Professional Industry recognised Compliance, Risk Management, Legal and /or Internal Audit qualification supported by significant shown experience More About The Team Group Risk guides the Group in its definition and articulation of risk appetite and provides strong independent oversight and management of the Group's risk profile, as the Group: Fulfils its Purpose to enable our customers, colleagues, and communities to Pursues its Ambition to be the National Champion Bank in Ireland and selective international diversification Progresses its Strategic Group Risk adopts the philosophy that great customer outcomes and great risk management are intrinsically linked through culture. The function maintains a robust risk culture, in support of the Group's strategic goals, by ensuring that the appropriate structures, systems, policies and controls are in place to provide effective management of risk. Group Risk strives to support the Group in optimising returns over the longer term through robust and value adding risk management. The function's ambition is to ensure that Group Risk is an enduring source of strategic advantage to the Group. This is a hybrid role, based primarily at Baggot Plaza, Dublin 4. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. Why work with us? The Bank of Ireland company culture prioritises work‑life balance with a commitment to hybrid working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Flexible working matching promise We know how important flexible working arrangements are to our colleagues and we promise to try to match your current flexible working arrangement in this new role (all existing working arrangements considered!) #ij-hybrid Key Competencies Manage Risk - Leader Customer Focused - Leader Better together - Leader Take Ownership - Leader Be Decisive - Leader We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. #J-18808-Ljbffr
A leading financial services provider is seeking a Senior Conduct Risk Oversight role. This pivotal position involves providing guidance on conduct risk matters, developing the Group's conduct risk strategy, and leading a high-performing oversight team in Dublin. The successful candidate will possess extensive experience in the financial sector, have a strong regulatory understanding, and be committed to fostering a culture of integrity and accountability within the organization. This hybrid role offers competitive benefits and a supportive work environment. #J-18808-Ljbffr
What is the opportunity? This is a senior leadership opportunity to shaping the strategic direction of Pricing within New Ireland's Wealth and Insurance business. You'll lead pricing strategy and influence key commercial decisions. Your role involves working closely with senior collaborators to deliver customer value, profitable growth, and long-term sustainability while developing a high-performing pricing team. In This Role, You Will Define, align and implement pricing strategies consistent with the proposition, overall business strategy, regulatory requirements and customer needs. Ensure pricing decisions consider capital, liquidity, IFRS17 / Solvency II impacts and that financial reporting requirements are respected. Within daily pricing decisions, balance commercial ambitions related to market share and profitability with the company's growth, risk, and customer value objectives. Understand product profitability and drive cross-functional initiatives to improve the profitability of products. Oversee pricing assumptions and challenge as needed. Ensuring robust pricing governance, model controls and documentation and develop reporting suitable for Board and senior management. Driving innovation in pricing techniques, analytics and tools and monitoring competitor activity and emerging market trends. Lead a team of actuaries and pricing professionals to develop and refine pricing models that balance customer affordability, commercial returns, and capital requirements, while encouraging a positive, collaborative, and inclusive environment. What will make you stand out? Hardworking and proven leader with experience in life assurance, with a minimum of 5 years experience in a pricing leadership or senior actuarial role. Deep understanding of life insurance products and their features. Strong commercial competence and understanding of market dynamics. Proven experience in leading pricing initiatives and analysis of profitability and risk. Knowledge of Solvency II and IFRS 17 impacts of pricing decisions. Strong grasp of assumption setting, mortality / lapse experience analysis and embedded value techniques. Effective communicator, capable of simplifying actuarial concepts to allow effective decision making. Strong people leadership skills with an ability to motivate a team. Strong collaborator engagement skills. Strong decision making ability in complex environments. Essential Qualifications An experienced actuary with extensive pricing experience in a senior leadership role and a strong background in life assurance. More About The Team Established in 1918, New Ireland Assurance is the first wholly Irish owned life assurance company to transact business in Ireland. It is one of the largest life assurance companies in the Irish market with over 600,000 policyholders and €25 billion in assets under management. New Ireland is key to the Bank of Ireland growth strategy, as well as having undergone significant transformation in recent years. Bank of Ireland Group, through New Ireland sells a broad range of protection, investment and pension products to individual and corporate customers in the Republic of Ireland. Its liabilities are predominantly unit linked and it has a multi-channel distribution strategy, selling products through the Bank's branch network, the independent broker market and a tied agent channel (financial advisors). You will join a high performing team of professionals and report directly to the New Ireland Head of Investments, Product and Pricing. As a key member of the leadership team, you will play a pivotal role in crafting and driving the future success of the company. This is a hybrid role, based primarily in Ballsbridge office. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team Why work with us? The Bank of Ireland company culture prioritises work-life balance with a dedication to hybrid working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people, we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us, we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career! #ij-hybrid Key Competencies Customer Focused - Leader Manage Risk - Leader Take Ownership - Leader Be Decisive - Leader Better together - Leader We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. #J-18808-Ljbffr
A leading financial institution in Dublin seeks a senior leader for its pricing strategy within the Wealth and Insurance business. The role requires deep expertise in life insurance, strong leadership to guide a high-performing team, and the ability to drive commercial decisions. Candidates should have at least 5 years' experience in a pricing leadership role, a robust understanding of market dynamics, and the capability to simplify complex actuarial concepts. The position is hybrid, with collaborative working encouraged. #J-18808-Ljbffr
