A leading financial institution is seeking a Head of Procurement Services Hub in Dublin to lead operational procurement, ensuring effective supplier integration and adherence to regulatory standards. The ideal candidate will have strong experience in procurement operations, a relevant educational background, and the ability to foster collaboration across teams. This hybrid role requires being in-office at least 8 days a month, offers a supportive company culture with a focus on work-life balance, and includes generous leave policies. #J-18808-Ljbffr
What is the opportunity? We are seeking a dynamic Head of Procurement Services Hub to lead the Group's operational procurement ecosystem. The role ensures efficient delivery of supplier integration, sourcing oversight, procurement operations, data quality, and reporting within policy and regulatory guidelines. This role provides a scalable, well-controlled service that enables Strategic Sourcing, Category Management, and Supplier Risk Management to deliver commercial value. This role will drive operational excellence, strengthen governance, and deliver high-quality reporting across our organisation. This role is ideal for someone who combines analytical strength with strong commercial awareness and the ability to influence partners at all levels. In this role, you will; Procurement Operating Model & Service Delivery Lead the execution of the Bank's procurement operating model, including sourcing governance, supplier onboarding, transactional procurement activity, and procurement process optimisation. Ensure procurement requests, sourcing events, and purchasing activities follow standardised, well-governed procedures aligned to Group policies and regulatory requirements (CBI, EBA, DORA). Oversee day-to-day procurement service delivery, ensuring accuracy, speed, and service consistency across the Procurement Services Hub. Operational Excellence, Controls & Risk Management Maintain a robust procurement control environment, ensuring compliance with sourcing policies, supplier due diligence requirements, and operational resilience expectations. Ensure high-quality audit‑ready documentation, supporting regulatory adherence and internal policy compliance. Drive continuous improvement through process optimisation, automation, and the adoption of best‑practice operational procurement capabilities. Data Management, Insights & Group Reporting Lead all procurement data management, ensuring high-quality data capture, accuracy, integrity, and standardisation across procurement systems. Own the delivery of all Procurement reporting, consolidating information across Category Management, Sourcing, Supplier Risk Management, and Operations to ensure accurate and timely upward reporting to senior management, governance committees, and the Bank's Board. Provide actionable MI and analytical insights to support strategic decision‑making, operational performance management, supplier monitoring, and enterprise visibility of procurement activity. Stakeholder, Supplier & Internal Collaboration Act as the primary point of coordination between the Hub, Category Managers, Risk, Finance, Legal, and business stakeholders. Foster strong relationships that enable efficient sourcing execution, clear communication of requirements, and proactive issue resolution. Support category strategies by providing timely operational intelligence, market inputs, and supplier interaction insights. People Leadership & Capability Development Lead, develop, and motivate a high‑performing procurement operations team, ensuring capability growth, strong performance management, and a culture of service, control, and continuous improvement. Promote the Bank's values and cultivate a professional, collaborative, and customer‑focused working environment. What will make you stand out? We are looking for a confident leader who can motivate teams, set clear expectations, and cultivate a culture of continuous improvement. Your commercial awareness spanning procurement levers, cost drivers, and contracting processes will support the development of category strategies and informed sourcing decisions. Essential Qualifications Qualification in Business, Finance or related field A professional qualification in Procurement e.g., CPSM, CIPs, IIPMM Strong experience in procurement operations, sourcing processes, Operations Leadership, or supply chain management, ideally within a regulated financial services environment. Clear comprehension of procurement governance, sourcing controls, and regulatory expectations. Experience leading operational procurement teams within a complex organisation. Proven track record to handle senior partners and collaborate effectively across multiple functions. Experience with procurement systems and enterprise tools (e.g., Coupa or equivalent). More about the team As part of Shared Services within the Enterprise Services team, we play a central role in facilitating the efficient and effective purchase of goods and services. Our focus is on maximising value from the Bank's total spend, strengthening our relationships with critical partners, and ensuring the organisation is protected from supplier‑related risks. Ultimately, we help the Bank buy better, work smarter, and operate safely so that every euro spent supports strategic outcomes and delivers lasting value. This is a hybrid role, based primarily at Baggot plaza, Dublin. We typically ask colleagues to spend a minimum of 8 days per month working in‑person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. Why work with us? The Bank of Ireland company culture prioritises work‑life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance their career! Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce, this is supported by the development of our Employee Support Networks. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com. Key Competencies Take Ownership - Self Be Decisive - Leader Customer Focused - People Manager Manage Risk - People Manager Better together - People Manager We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. #J-18808-Ljbffr
