Ballyshannon & Killybegs Credit Union Limited is currently seeking Full-Time Member Service officers/Tellers to join our team and support our members across the 5 BKCU offices (Ardara, Ballyshannon, Glenties, Killybegs & Pettigo). These roles will primarily be based in our Killybegs, Ardara & Glenties branches, and providing cover in Ballyshannon and Pettigo branches as required. The roles are 28.5 or 32.5 hours per week (Monday – Saturday), with a competitive salary and benefits package. The Member Service Officer/Teller role is the welcoming, professional and friendly face that delivers excellent member service and attention to detail. This role offers an opportunity to work in a large and successful credit union, and to develop a career in the credit union or financial services sector. Key responsibilities Handling member service transactions courteously and professionally in person and by phone. Reporting directly to the Operations Manager/Supervisor, providing efficient and helpful service, including: Account opening and new membership applications Balancing own batch daily Collecting and processing loan applications Promoting credit union products and services Providing cover as required in any of the BKCU 5 branches Supporting the Marketing of BKCU at offsite promotional events Contributing to the achievement of credit union targets and goals Addressing member queries on any credit union-related matter Assisting with new technology or service implementations Complying with procedures, legislation, and regulations governing credit union operations Adhering to Health and Safety regulations as directed Assisting with credit control and loan queries, directing members to appropriate team members Promoting and assisting members with a range of credit union services Undertaking back-office administrative duties as needed Performing other reasonable duties as directed by the Operations Manager/Supervisor Education, Skills, and Experience Required Leaving Certificate or equivalent qualification Minimum of 2 years’ experience in a similar role in a retail financial services provider is desirable Member-focused, with a friendly and professional manner Ability to perform under pressure and work independently Excellent administration skills and attention to detail, with essential keyboard and computer skills Excellent communication and people skills with a track record of member service QFA/APA qualification is mandatory; however, training will be provided for this qualification Own car to travel between BKCU offices If you think you have what it takes, but don't necessarily meet every single point on the required qualifications/experience, please still get in touch. Ballyshannon & Killybegs Credit Union Limited is an Equal Opportunities Employer and is regulated by the Central Bank of Ireland. Canvassing will disqualify applicants. Job Types: Full-time, Permanent Benefits: Company pension Employee assistance program Bike to work scheme #J-18808-Ljbffr
Ballyshannon and Killybegs Credit Union is seeking Full-Time Member Service Officers/Tellers to join their team in Ireland's Ulster region. This role involves providing excellent member service across five branches, managing transactions, and promoting credit union products. Candidates should have a Leaving Certificate, excellent communication and administration skills, and ideally, two years of experience in a similar position. Benefits include a competitive salary, company pension, and employee assistance programs. #J-18808-Ljbffr
