Description We are recruiting for a Branch Manager in our Galway Branch here at AXA Ireland on a fixed term contract! Reporting to the Regional Manager, you'll be responsible for managing all aspects of the Branch Sales Office to achieve the required performance levels across; sales revenue and PIF growth targets, Staff engagement, Customer service excellence and Compliance and Quality standards. The Branch Manager will play a lead role in proactivity, both internal and external, across local Affinity, Agri and Commercial development and will be responsible for staff coaching and development and overall performance management. What you'll be doing: Manage all aspects of the Branch Sales Office, proactively promoting a One Stop AXA Shop for all Retail and (segmented) Commercial Insurance, to deliver key objectives as set out in the Branch business activity plan. Drive branch profitability and sustainability, with strong premium and PIF local market growth, through a highly visible and local market and community presence. Manage and support full resource utilization through a combination of footfall, inbound and outbound telephony, together with fulfilment activity. Promote simplification and facilitate self-service, customer-first convenience, with a 'human touch' approach and support within the local community, eliminating inefficient, non-value branch activities. Leverage our local customer base, with tailored customer engagement (internal and external) incl. via omni-channel such as MS teams, phone, branch visit, field call - aligned to Customer profile. Develop trusted and sustainable relationships through proactive business, community and affinity engagement. Manage staff performance (in line with HR Policies & Procedures) through coaching, development and support, to deliver the behaviours necessary for a highly successful retail business. Ensure adherence to all regulatory / legislative requirements and governance procedures / policies as well as cash handling and expense procedures in order to conduct business in a fully compliant manner. Participate in cross functional departmental projects when required. Identify market trends through local data analysis and provide feedback / insight for change consideration. Qualifications What we're looking for: Must be MCC Qualified in Personal and Commercial General Insurance (Essential) Minimum 5 years' experience in a similar / financial services role with proven ability to manage a team (Essential) Full clean driving licence (Essential) Proficient in Microsoft Office Suites - Word, Excel & Outlook (Essential) Clear understanding of Performance Management to support the delivery of branch objectives Excellent understanding of products and branch Administration (incl. legislative, compliance and Health & Safety requirements and Branch Security Procedures) Strong track record of effective Networking with key stakeholders across the business This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on As a precondition of employment for this role, you must be eligible and authorized to work in the Republic of Ireland. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Description We are currently hiring for a QA Underwriter at AXA Ireland! This role can be based in Dublin, Derry or Athlone. Reporting to the Underwriting Governance Manager, you will support the underwriting quality assurance programme to ensure the integrity and quality of the business written across multiple classes of business, distribution channels and -jurisdictions. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. What you'll be doing: Central QA Conduct comprehensive quality audits and reviews across all business classes, including retail and commercial sectors in both ROI and NI. This includes accounts audits, brokers (including schemes and MGAs), franchises, branches, and affinity groups. Ensure all audits are completed within scheduled timelines in order to report on adherence to underwriting standards. Collaborate with Underwriting and Distribution teams to develop actionable improvement plans, monitor progress, and ensure timely resolution of identified issues. Build and maintain strong working relationships with Distribution Managers, Underwriting Portfolio Managers, Area Managers, and Local QA review teams. Manage and monitor the technical aspects of the QA Framework (Call QA), with a focus on improving scores where appropriate. Foster a robust and collaborative relationship with the TQM (Total Quality Management) team to support continuous quality improvement initiatives Local QA Conducting validation on all monthly team reviews and providing detailed reports to relevant Managers, highlighting results and key findings. Participating in moderation sessions to enhance the quality of frontline QA audits and drive continuous improvement in audit standards. Delivering training on new Quality Assurance initiatives and providing ongoing support and guidance to staff involved in QA roles, such as Local QA reviewers. Responsible for preparing monthly MI reports and managing timely uploads to QA Net (File QA) platform Underwriting Participate in cross-functional projects within the Underwriting Department to support broader team objectives and initiatives when required. Qualifications What we're looking for: Minimum 3 years total work experience with at least 2 years' experience in Technical Underwriting, Quality Assurance, or an equivalent role in Sales and Distribution [Essential] APA PL &CL (mandatory) working towards CIP. [Essential] Up-to-date, detailed knowledge of AXA's underwriting products, rating, and acceptance criteria across various distribution channels. Strong planning skills with the ability to manage workload efficiently and complete projects within deadlines. Excellent communication and influencing skills, capable of presenting and explaining findings clearly, along with recommended actions. Ability to foster a collaborative environment by encouraging others to think critically and identify potential improvements. Proficient in PC skills, with the ability to produce clear and comprehensive reports detailing findings and recommendations. Good understanding of relevant legislation and market agreements to ensure compliance Awareness of the overall compliance to Health & Safety, IT Security and all legislation / compliance in Underwriting. Within the Data Protection Act and AXA Global Security guidelines, utilises IT systems and packages to generate information and enhance presentation and quality of work. This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on As a precondition of employment for this role, you must be eligible and authorized to work in Ireland. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Description Description We are currently recruiting for a Junior Trading Underwriter - Commercial for our ROI P&C Existing Business Team at AXA! In this role you will be working as part of the Existing Business Team to deliver sales support, best in class customer service to our Broker Partners, and act as a key contributor to AXA Ireland's Commercial objectives. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work away from home, the majority of your working week. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. What you'll be doing Administrative support to the wider Existing Business team. Ownership of schemes and processing of bordereaux's. Handling renewals in line with agreed processes and risk appetite to deliver on the Financial Plan. Development of key relationships through day-to-day interactions with broker partners to support business retention. Support Distribution to identify and drive potential revenue streams. Demonstrate a strong commitment to delivering a high level of customer service and adhere to the units agreed service standards. Take personal responsibility and ownership for delivering on individual and team objectives. Participate and support key Commercial Projects alongside internal and external stakeholders. Support and drive system developments together with Senior Underwriters and Team Leader. Qualifications APA Commercial General Insurance, with commitment to work toward CIP. [Essential] A minimum of 3 years' experience in insurance of customer service, underwriting or sales, with an interest in developing a strong knowledge of Commercial Products and Underwriting criteria. [Essential] Strong interpersonal and communication skills to build and maintain effective relations with brokers. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Description We are seeking a highly experienced IFC Implementation Lead to spearhead the successful rollout of the International Financial Reporting Standards (IFRS) process across AXA Ireland. In this pivotal role, you will be responsible for overseeing the end-to-end implementation project, ensuring that all activities are delivered on time, within scope, and within budget. Your expertise will be crucial in developing and executing detailed project plans, coordinating cross-functional teams, and managing dependencies to achieve seamless compliance with IFRS requirements. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. What you'll be doing: Lead the end-to-end implementation of the IFRS process, ensuring timely delivery of project milestones within scope and budget. Manage stakeholder communication, providing regular updates on project progress, risks, issues, and next steps to management and relevant teams. Define team structure, resource requirements, and oversee activities for both project delivery and ongoing BAU support. Support process design, process mapping, and IFRS scoping analysis, including risk identification and control implementation. Oversee testing, controls effectiveness, system updates, and integration of IFRS into existing IT systems. Develop training programs and manage change management initiatives to ensure smooth adoption across the organisation. Monitor deficiencies, work with control owners on remediation, and provide regular governance and reporting updates to senior management and auditors. Manage resources to achieve financial targets, oversee budgeting, forecasting, and ensure project expenditures stay within delegated authorities. Qualifications Over 7 years of work experience within financial services, preferably within a finance function. 3-5 years of management experience, including coaching, mentoring, and developing diverse operational finance teams. Degree in Finance, Accounting, Business Administration or related field; professional qualifications such as CPA, ACCA, ACA, or CFA are preferred. Proven track record of managing complex finance and multi-functional projects, utilising structured project methodologies. Demonstrated experience in IFRS implementation or financial reporting transformation projects. Strong understanding of financial controls, risk management, audit processes, and familiarity with finance IT systems like SCALA. Excellent stakeholder management and communication skills. This role is a CF1 role under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Description We have an exciting opportunity for an Insurance Representative to join us in our Cork, Midleton Branch! Joining us as an Insurance Representative, you will deliver a consistent quality service to all customers to deliver profitable growth through new business sales and renewals. You'll have strong communication skills, with the ability to build great relationships based on Integrity and trust. We always put the Customer First in everything we do, so we want someone who strives to go the extra mile for them. Induction & Training: You'll receive comprehensive training from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version of yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. What you'll be doing: Provide support in all aspects of the Branch Sales Office, proactively promoting a One Stop AXA Shop for all Retail and (segmented) Commercial Insurance, to deliver key objectives as set out in the Branch business activity plan. Support the delivery of branch profitability and sustainability, with strong premium and PIF local market growth, through a highly visible and local, market and community presence. Deliver a professional, sales focused 'face to face' customer experience, ensuring the branch is fully optimised within the locality, to engage, acquire and retain customers. Support full Customer engagement and sales optimisation through a combination of footfall, inbound and outbound telephony, together with fulfilment activity. Ensure maximum value is realised from every customer engagement through full cross sell and upsell optimization. Promote simplification and facilitate self-service, customer-first convenience, with a 'human touch' approach, eliminating inefficient, non-value branch activities. Leverage local customer base, with tailored customer engagement, incl. via MS teams, phone, branch visit. Supporting Branch Growth by developing trusted and sustainable relationships through proactive business, community, and affinity engagement. Support efficient prioritisation of workloads and resources to deliver key objectives, including product specific initiatives. Ensure adherence to all regulatory /legislative requirements and governance procedures / policies, to conduct business in a fully compliant manner. Ensure adherence to branch cash handling and expense procedures. Participate in cross functional departmental projects when required. Identify market trends through local data analysis and provide feedback / insight for change consideration. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. Qualifications What we're looking for: Leaving Certificate including English and Maths pass [Essential] APA (PI and CI qualified) Or working towards [Desirable] Third level qualification [Desirable] Previous Insurance / Financial services experience [Desirable] Understanding of Insurance Retail & Commercial products [Desirable] Knowledge of the workings of Branch Administration would be beneficial As a precondition of employment for this role, you must be eligible and authorized to work in the Republic of Ireland. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
