A leading printing company in Athenry is seeking a client relationship manager to oversee existing accounts and drive new business development. The role involves regular client visits and coordination with internal teams to ensure the successful delivery of print projects. Ideal candidates will have experience in the print industry, strong communication skills, and a proven track record in account management. Responsibilities also include preparing proposals, managing project lifecycles, and identifying growth opportunities within existing accounts. #J-18808-Ljbffr
This is a field-based role responsible for managing and growing existing client relationships while ensuring the successful delivery of print projects from concept through to completion. The role also contributes to business growth by identifying and developing new opportunities within both existing and prospective clients. The position involves regular client visits and face-to-face engagement, combined with time in the office to coordinate internal processes, prepare proposals, and manage project workflows. The successful candidate will act as a key link between clients and internal teams, delivering high-quality print solutions and building long-term partnerships. Key Responsibilities Act as the main point of contact for assigned client accounts Build and maintain strong, long-term client relationships through regular on-site visits Dealing/developing ISO 9001-2015 clients Manage client briefs and translate requirements into clear production specifications Oversee the full lifecycle of print projects from brief to delivery Coordinate with prepress, production, and logistics teams to ensure timely execution Prepare accurate quotes, cost estimates, and project timelines Ensure quality control and adherence to client expectations Proactively identify opportunities to grow revenue within existing accounts through upselling and cross-selling Develop new business opportunities through networking, referrals, and targeted outreach Conduct client meetings, presentations, and site visits to support both account growth and new business development Assist in preparing proposals, tenders, and tailored print solutions Maintain awareness of industry trends, technologies, and competitor activity Resolve client issues efficiently and professionally Maintain accurate records of projects, communications, and account activity Strong knowledge of print processes (offset, digital, large format, finishing, branded merchandise) Excellent relationship-building and communication skills Strong organisational and project management ability Commercial awareness with pricing and margin management Ability to balance client service with revenue growth Self-motivated and comfortable working independently in a field-based role Problem-solving mindset with high attention to detail Confident presentation and interpersonal skills Qualifications & Experience Experience in the print industry or a related production environment Proven track record in account management or client-facing roles Exposure to business development or sales activities is advantageous Strong understanding of print specifications, materials, and workflows Familiarity with CRM and estimating systems Field-based role with regular travel to client sites Combination of on-site client engagement and office-based coordination Flexible working pattern depending on client and business needs Success Measures Client retention and satisfaction Revenue growth within existing accounts Contribution to new business acquisition On-time, on-budget delivery of projects Strong pipeline of opportunities and account development Role Summary This is a dynamic, relationship-led role suited to someone who enjoys working closely with clients, delivering high-quality print solutions, and contributing to sustainable business growth through both account development and new opportunities. #J-18808-Ljbffr
