Introduction to the job ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy‑efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers – the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have multiple office locations around the world. For our Customer Support operations we are looking for a Customer Service Engineer, based in our Ireland Leixlip office. The Customer Support Organization is responsible for the installation, qualification, repair, maintenance and continuous improvement of the ASML systems at our customer sites. If you enjoy working closely with customers providing on‑site technical expertise in the field then you’ll find a challenging opportunity at ASML Ireland. Role And Responsibilities Analyzes, diagnoses, and troubleshoots ASML advanced EUV manufacturing equipment issues at customer site. Performs installation, repair, retrofits, upgrades and preventive maintenance on ASML EUV equipment installed at customer sites. Assists customers in the receipt, installation, and testing of company equipment. Ensures that parts are available and as specified for service requirements. Take ownership for maintaining and optimizing the equipment on a daily basis to enhance functionality and proactively prevent problems. Proactively participate in the ASML Ireland Continuous Improvement Program, identifying and delivering on improvement projects/initiatives that support our local Maintenance program and demonstrate our value add to our customer. Education And Experience B Eng. / Bachelor Electronic, Mechanical, Electrical, Mechatronics, industrial, Physics or other related fields 0-2 years of experience Experience or knowledge of semiconductor manufacturing process is an advantage but not essential Skills Excellent communication skills and speak English fluently. Is a strong team player, supporting & analytical skill and good working habits. Strong logical thinking, problem solving skills, attention to details and a quality mindset. Excellent problem solving/analytical skills are required where a 'Can do' / 'will Do' attitude is sought to enable us to proactively maintain and improve customers systems in the field. Strong personal organizational skills, and enjoys working in a challenging and dynamic work environment. Exhibit Good flexibility and strong ownership. Other Information Interested in the role? Submit your CV and Motivation letter! This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. #J-18808-Ljbffr
Overview ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers, the world’s leading chipmakers, to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. We are looking for a Field Support Engineer that is experienced in semiconductor or adjacent high tech equipment maintenance. You will be part of the technical core team CS EUV/DUV/YS Service Engineering, and work in close collaboration with the CS Tech support team. Are you a team player that likes to take a part in solving challenging, technical issues in a manufacturing environment? Then this is the position for you. Responsibilities Maintain and service photo lithography equipment at customer site in clean room. Periodically install new equipment, perform upgrades on existing equipment and system relocations. Monitor system performance. Work from procedures, diagrams, written and verbal descriptions, layouts or defined plans to perform preventative maintenance activities and testing under supervision. Responsible for shipping and receiving of modules needed for preventative maintenance activities, as well as crating and uncrating module assemblies. Can perform automated or semi-automated setup, calibration, and preventive maintenance routines on laser systems with limited supervision. Use standardized tools and electronic equipment (i.e., torque wrenches, electric and pneumatic screwdrivers and ball drivers, lifting equipment, computers, oscilloscopes) to assemble/install/remove or perform testing and guided troubleshooting. Prepares replaced assemblies for shipment, including follow-up for any Failure Analysis modules. Identifies and documents discrepant material; DOA – Non Conformances and consults FSE. Document and monitor safety or security violations critical to service operations. Perform housekeeping of local storage locations and tools cages adhering to 5S practices. Education and experience Bachelor's degree in Engineering field, or equivalent experience. Ability to read engineering specifications and sketches. Experience in logistics software: Oracle, SAP preferred. Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: Proven ability to perform effectively in a demanding environment with changing workloads, schedules, and deadlines. Ownership and responsibility – able to adapt to customer circumstances, is proactive and drives for changes. Teamwork – able to work on the common goal with others, support others without being asked but also able to work independently with minimal supervision. Quality – able to show a proactive mentality and do more than is expected. Able to think outside of the box to come to adequate solutions to issues. Other Information This position will require flexibility to infrequently travel to another customer site with short (24 hours) notice. Primary working location is in a Manufacturing facility in Leixlip, Kildare. Applicants must be able to work freely in both Ireland and UK. Are you interested in becoming a Field Service Engineer in our team? This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. #J-18808-Ljbffr
