Apply now to join our Internship & Placement Programme on the Ashford Castle Estate. Who are we? Red Carnation Hotels is a multi-award winning, family-owned hotel collection of 16 eclectic boutique-style hotels, augmented with fine dining restaurants, bars, meeting venues and experiences. We have hotels in seven countries. We like to say that our customers arrive as our guests, leave as friends, and return as family. In choosing to join Ashford Castle Estate, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021. We offer paid internship opportunities in both Ashford Castle & The Lodge at Ashford Castle: Food & Beverage (minimum 6 to 12 months) Rooms Division - Accommodation (Housekeeping) (minimum 6 to 12 months) Kitchen (minimum 6 to 12 months) Our Benefits: Dedicated People & Culture contact. Assigned Mentor (Industry leader & senior Manager) Working alongside experienced industry professionals. Participation in our Diversity & Inclusion and Sustainability initiatives and other project work. Professional, award-winning learning and development. Training to the Forbes 5 star luxury standards. Training courses such as Becoming RCH Ambassadors; Complaint Resolution; Empowerment & Delegation. Two paid volunteering days (12 months placement only). F&B & Accommodation discounts with The Red Carnation Hotel Collection. Employee Monthly recognition events. What are we looking for? We are looking for students with a positive attitude, warm personality, and strong interpersonal skills. This is an exciting opportunity for students to gain experience in the luxury hotel sector with one of the most highly recognised hospitality organisations in the world. By the end of your internship, You should be comfortable supporting daily operations within your designated department and contributing to the development and implementation of new strategies and experiences for our guests and teams.
We are recruiting for a Reception Supervisor to provide quality service to our guests and colleagues, in line with the Forbes Five Star standards and The Red Carnation Hotels standards Who are we? Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025. Key responsibilities of the Reception Supervisor will include: Be fully familiar with all Front of House systems and procedures, ensuring they are implemented consistently while on duty. Train, lead, and motivate the team to ensure all duties are carried out in line with Hotel Standards. Supervise daily operations in a hands-on capacity in the absence of the Front Office Manager. Assist the reception team with all arrivals and departures in a friendly, efficient manner consistent with Hotel Standards. Support the reservations team with reservation processing as required. Operate the computerized system for reservations, arrivals, and departures, ensuring all information is accurate and up to date. Contribute to the department's goal of providing guests with the highest levels of care and personal attention, anticipating their needs and taking initiative to exceed expectations wherever possible. The ideal candidate for the Reception Supervisor position should: Be a self starter, and enjoy working within a friendly and productive team. Have previous supervisory experience within a similar role. Demonstrate strong communication skills & attention to detail. Have the ability to handle busy situations and manage your workload effectively. Have a friendly & outgoing personality. Be enthusiastic & flexible. Be legally eligible to work in Ireland. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #Estate
We are currently looking for a Kitchen Porter to join the team at Ashford Castle. Who are we? In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. Key responsibilities of the Kitchen Porter will include: To ensure that the Kitchen areas are maintained in a safe, hygienic, healthy and hazard free manner Carry out cleaning duties as outlined in cleaning schedule and complete daily/weekly cleaning checklists for all cleaning tasks performed The ideal candidate for the Kitchen Porter position should: Have a friendly & outgoing personality Be enthusiastic & flexible (may need to work 3 days to 4 days over 7 day period, inclusive of some weekends) Have good communication skills Have strong attention to detail Have the ability to handle busy situations and manage your workload effectively What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland
We are currently recruiting for an enthusiastic and dedicated Retail Assistant to join our team at Mrs. Tea's at Ashford Castle. Who are we? Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025. Key responsibilities of the Retail Assistant will include: Ensure that you provide each guest with the highest levels of personal care and attention in accordance with 5 star expectations and RCH standards. Support, assist & advise shoppers in making purchases and availing of services onsite, managing any queries as they arise. Restocking of merchandise, price tagging and assisting with stock taking exercise as required Carry out cleaning duties, ensuring the retail outlet is clean and tidy in accordance with health & safety and hygiene standards. Prepare and serve food and beverages as required onsite in accordance with departmental/hotel standards. To be fully familiar with your departmental SOPs and procedures and ensure that these are implemented consistently efficiently and professionally. Manage cash and payment systems in accordance with company procedures and policies, at all times The ideal candidate for the Retail Assistants position should: Previous experience in a similar role within a four or five star hotel is a plus. Possess strong organisational skills. Communicate effectively in English. Be eligible to work in Ireland. Be positive, punctual & reliable and availa ble to work anytime, anyday of the week. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #Estate
We are currently recruiting for an enthusiastic and dedicated Commis Chef to join the team at our award-winning hotel. Who are we? - Ashford Castle In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. Key responsibilities of the Commis Chef will include: Prepare and produce food for the section to which you are assigned to, meeting the standards agreed whilst working in conjunction with other chefs Adhere to the recipe and standard presentation of all dishes, demonstrating skill and attention to detail Ensure all necessary mis-en-place is fully prepared and ready for service Minimise wastage at all times Ensure that kitchen stations are kept clean, safe and hygienic at all times in adherence to Health & Safety & HACCP guidelines The ideal candidate for the Commis Chef position should: Have previous experience in a similar role Previous experience at four or five star hotel or fine dining restaurant is a plus Have good health and safety and food hygiene awareness Have good knowledge of using a wide range of kitchen equipment Communicate effectively in English Be positive, punctual, reliable and have a flexible attitude What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland
We are recruiting for an Accommodation Assistant to provide quality service to our guests and ensure the cleanliness of all rooms and areas in a timely manner, in line with the Forbes Five Star standards and The Red Carnation Hotels standards. Who are we? In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. Key responsibilities of the Accommodation Assistant will include: Providing each guest with the highest levels of Housekeeping service in accordance with Forbes 5 Star Standards and Red Carnation Hotels standards To provide a full service to vacated bedrooms and replenish stayover bedrooms To provide guests, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs The ideal candidate for the Accommodation Assistant position should: Have a friendly and outgoing personality Be enthusiastic and fully flexible (need to work 5 days over 7 day period, inclusive of some weekends and holidays) Have strong communication skills Demonstrate strong attention to detail Be legally eligible to work in Ireland Have the ability to handle busy situations and manage your workload effectively What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #Estate
Who we are looking for? A highly orgnaised administrator with the ability to be professional and communicate courteously and efficiently with guests and colleagues alike. We are looking for a service driven individual to join our five star team. This is a fantastic opportunity to either begin or continue your career in one of the worlds Five Star Forbes hotel. Working with a professional and welcoming team you will be part of creating Ashford moments for our guests and colleagues with your main duties including: Emailing guests prior to arrival to prepare a bespoke plan for their stay. Communicate hotel information to guests, to fully inform on all services and offerings available. Update Opera to reflect guest's plans. Keep up to date with hotel dining, Spa and so forth, this information will instil confidence with our guests in the services we offer. Communicate with all third party activity suppliers to have up to date information regarding activities and services they provide. Work closely with Reception, Concierge and Reservations. The ideal candidate for the Guest Experiences Adminisrator should: Self-motivated and standards-driven, with the ability to thrive in a fast-paced environment. A fluent English speaker who maintains high personal standards and embraces the challenges of working in Ireland's most luxurious hotel. Excellent communication and interpersonal skills. Strong organisational abilities with a talent for prioritising tasks effectively. A commitment to delivering quality guest service. A people-oriented individual with the drive and potential to grow within our dynamic, service-driven environment. Flexible, willing to work within the Rooms Division department when needed, including front-of-house and estate duties. Capable of handling high-pressure situations and busy periods with composure. Knowledgeable about Forbes 5-star standards. Using innovative, adaptable, and flexible in approach. Legally eligible to work in Ireland. who are we? Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #Estate
We are recruiting for an Evening Turndown Attendant to deliver exceptional service to our guests, providing turndown service for guest bedrooms, replenishing amenities, and creating an inviting atmosphere for the perfect nights slumber for our guests. All tasks should adhere to the Forbes Five-Star standards and the standards of The Red Carnation Hotels. The hours for the role are 6pm to 10pm. Who are we? In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. What are we looking for in an Evening Turndown Attendant? Previous experience in a similar role in a 5 star property is desirable Be enthusiastic and flexible (need to work 5 days over 7 day period, inclusive of some weekends and holidays) Have strong communication skills Be organised and pay careful attention to detail Have a friendly & polite personality Be an excellent team player and enthusiastic in delivering excellent customer service Be legally eligible to work in Ireland What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland #Estate
We are proud to announce that we are currently recruiting for a goals oriented and dynamic Spa Operations Manager at the Spa at Ashford Castle, Irelands only Forbes 5 star spa. The successful individual will have responsibility for supporting the Director of Spa and Wellness in the Operational running of the Spa & Salon experience, with attention to the service and product inventory at The Spa at Ashford Castle. Who are we? Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025. The role is operations focused with the accountability of running the spa day to day. This will encompass: Ensuring the exceptional guest service delivery of a 'Forbes 5 star hotel'. Managing our people and performance to a 5 star standard. Focus on team development and training. Managing sales, budgets and marketing strategies Efficient communications. Key Responsibilities of the successful Spa Operations Supervisor will include but are not limited to: To ensure the team provides each guest with the highest levels of personal care and attention in accordance with 5 star expectations ' Forbes 5 star Standards', the uniqueness of the property and Red Carnation Hotels. Complete 1-1 meetings and appraisals with team members as per schedule in department. To initiate 'little touches' - going beyond meeting guest expectations and in all instances exceeding them. Efficient and professional service, staff training, motivation, standards and controls. To comply with Red Carnation Top 12 Service Standards, terms and conditions of employment and operational practices and procedures. Interviewing and Hiring of Employees with the appropriate skills to meet the business needs of the operation. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #estatepro
We are currently looking for an enthusiastic and dedicated Guest Experiences Executive to join the Front of House Team. who are we? Join Ashford Castle and become part of a legendary story. As Ireland's only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025. Key responsibilities of the Guest Experiences Executive will include: Greet guests warmly, using their names to create a positive first impression and ensure they feel welcome. Adhere to Forbes 5-star and Red Carnation Hotel Standards. Ensure timely availability of agreed-upon services and products for guests. Be familiar with the VIP list and daily amenities for a seamless guest experience, following standard operating procedures (SOPs). Create personalised plans for guests upon request. Communicate special service requests for VIP guests before, during, and after their stay. Enhance the experience for junior guests and introduce a 'WOW' factor through proactive care. Collaborate with management to design a 'Personal Guest Plan' that reflects Ashford Castle/RCH standards. Continuously identify improvements to service standards with Senior Management approval. Complete a thorough handover before shifts end for consistent communication. Communicate VIP guest personal plans across all departments. Maintain thorough knowledge of the castle and its offerings. The ideal candidate for the Guest Experiences Executive should: Self-motivated and standards-driven, with the ability to thrive in a fast-paced environment. A fluent English speaker who maintains high personal standards and embraces the challenges of working in Ireland's most luxurious hotel. Excellent communication and interpersonal skills. Strong organizational abilities with a talent for prioritising tasks effectively. A commitment to delivering quality customer service. A people-oriented individual with the drive and potential to grow within our dynamic, service-driven environment. A collaborative team player who actively participates in team projects. Flexible, willing to work within the Rooms Division department when needed, including front-of-house and estate duties. Capable of handling high-pressure situations and busy periods with composure. Knowledgeable about Forbes 5-star standards. Using innovative, adaptable, and flexible in approach. Legally eligible to work in Ireland. What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland. #estateprem
