Account Director – Private Client, Broking The purpose of this role is to manage a portfolio of existing High Net Worth and Ultra High Net Worth clients, secure new customers and support the growth of Private Client. This senior role involves managing new and existing Private Client Accounts in conjunction with the Private Client team, and collaborating with Broking colleagues to promote Private Client across all Regions. Geographical Location: Dublin Region Reports To: Head of Private Client Sales Key Internal Relationships: Managing Directors Broking Regional Directors Regional Managers Regional Business Managers Account Directors Account Executives Other business units Business Enablement Teams Responsibilities Seek, quote, and convert quotations for new Private clients. Assist in achieving the overall New Business objectives of the Private client team. Liaise with Broking colleagues to achieve cross‑sell targets. Manage Personal Insurance Portfolios for UHNW & HNW customers, documenting renewal, mid‑year alterations and claims handling in line with agreed protocols and procedures. Manage aged debt and premium collection. Meet income acquisition and referral targets set. Maintain an excellent team work ethic. Customer Relationship Management Build effective working‘in‑person’ relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments. Originate, manage and drive relationships in generating new business and increasing revenue on the existing book. Attend appraisals alongside Insurance Company Surveyor. Customer Service Provide professional, action‑oriented and timely service to our customers, colleagues and management. Put customers at the heart of everything you do, aiming to delight them during every interaction to build loyalty in line with the Arachas Customer Charter. Portray a professional image to exceed customer service standards. Take personal responsibility for delivering the highest level of accuracy and quality in your work. Team Collaboration Work closely with the Private client team and the Private Client management team as well as the wider Broking division. Work with the team to develop new business pipeline and to deliver best results. Assist in achieving the overall objectives of the Private client team. Compliance Work with the Commercial Teams Regional Director’s and Compliance Teams to ensure that file records meet prescribed standards. Work in line with the QA Framework and Central Bank regulations. Requirements CIP qualified as a minimum and preferably studying toward the ACII. Compliant with the Central Bank’s Minimum Competency Code and Fitness & Probity. Previous experience in New Business Development with excellent technical and product knowledge. Experience in building strong working relationships with clients, insurers and colleagues. Commitment to ongoing professional development. Quick learning capabilities and aptitude for understanding variable elements of insurance products. Ability to deal with and convert larger, more complex commercial risks into clients. Excellent communication skills and a strong client‑relationship background are essential. Excellent negotiation skills and an understanding of how best to negotiate between price and risk. Positive, can‑do attitude, ability to adapt to and embrace change and adapt to unforeseen events. Motivated, self‑starter who will work on their own initiative and appreciate the regulatory nature of the business. Demonstrates ability to work in a team environment with high energy and attention to detail. Strong IT and organisational skills. Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Insurance #J-18808-Ljbffr
Overview The Ardonagh Group is a diversified insurance distribution platform which ranks as a top 15 insurance broker globally. It operates globally across 5 platforms in the UK, Europe, APAC, LATAM and its specialist London Wholesale market business. It places $18Bn of insurance premium annually, generating c. £2.0Bn of income. It is owned by funds managed by HPS Investment Partners, Madison Dearborn Partners, Stonepoint Capital Partners, the Abu Dhabi Investment Authority, management and employees. The Ardonagh Europe segment of The Ardonagh Group was established in 2022 to deliver growth through investment in several carefully identified European markets and is headquartered in Dublin, Ireland. It has grown rapidly and now has operations in Netherlands, Ireland, France, Switzerland, Austria, Italy and Greece. It employs c. 1,500 people and distributes over €2Bn of GWP annually. To support its sustainable growth Ardonagh Europe is recruiting a Financial Reporting Manager to play a key role in implementing a strong financial control environment across its European businesses. Key Role Accountabilities Functional Knowledge / technical knowledge Strong knowledge of the financial systems held by the Group – Tagetik and Microsoft Dynamics. Good analytical, problem-solving and project management skills Understanding of regulatory and audit requirements Ability to manage conflicting priorities and work to meet relevant deadlines of the Group and platforms. Ability to promote and positively react to change. Business Expertise Effective written and oral communication skills to communicate complex issues simply and being able to collaborate with different platforms effectively to resolve the issues. Ability to build strong relationships/rapport for liaising with internal and external stakeholders, particularly the local Finance Teams of the acquired entity. Ability to apply existing skills to other tasks as required. Driving continuous improvement and innovation Analytical and problem-solving skills required to recognise and solve problems / issues when they arise. Able to present information in a concise, efficient, and professional manner to senior management. Building self-insight & relationships Strong relationships with all internal and external stakeholders. Qualifications and Experience Education – Degree level educated (or equivalent). Microsoft Office skills to intermediate level Professional Certification – ACA/ACCA/CIMA with industry experience Experience - experience on onboarding newly acquired entities and financial reporting Person Specification ACA or equivalent overseas, fully qualified, with significant post-qualification experience. Effective communication skills, written and oral. Strong organisational skills and attention to detail. Initiative, proactivity, enquiring approach, resourcefulness. Adaptability, ability to embrace and respond positively to change. Analytical and investigative skills, logical reasoning and problem-solving skills – individually and collaboratively. Ability to work under pressure. Integrity and assertiveness when dealing with complex / business critical issues. Flexibility of working practices, priorities and hours to meet business demands. Microsoft Excel skills to advanced level, including lookups, pivots, macros and modelling. #J-18808-Ljbffr
