About the Company Aran Sweater Market & Weavers of Ireland Are you passionate about delivering outstanding customer service and keeping operations running smoothly? We're looking for Customer Journey & Operations Support Agents to join our team and play a key role in ensuring a seamless shopping experience across our online, in-store, and warehouse channels. This is a diverse role that combines customer care, order and returns management, and behind-the-scenes operational support. If you enjoy problem-solving, working with people, and keeping things organised, this could be the perfect role for you. What You'll Be Doing Order Processing: Accurately pick, pack, and prepare online orders for dispatch, ensuring everything is correct and ready for customers. Returns & Exchanges: Handle customer returns and exchanges efficiently, update systems, and keep customers informed every step of the way. Operational Support: Assist with stock checks, replenishment, warehouse organisation, and shop transfers to ensure everything runs like clockwork. What We're Looking For A genuine passion for delivering excellent customer service. Strong attention to detail with great organisational skills. Clear and confident communicator (both written and spoken English). Ability to work independently while being a reliable team player. Initiative to solve problems and keep things moving. Previous experience in customer service, retail, or operations is an advantage, but full training will be provided. Why Join Us? Be part of a well-loved Irish heritage brand with a global customer base. A varied role where no two days are the same. Supportive team environment with opportunities to grow and develop. Play a vital role in creating memorable customer experiences. Please note: This is a fixed term contract until 23/12/2025 #J-18808-Ljbffr
A well-loved Irish heritage brand in Killarney is seeking Customer Journey & Operations Support Agents to deliver outstanding customer service. You'll be responsible for processing online orders, managing returns, and providing operational support within a diverse role. Ideal candidates will have a passion for customer service and possess strong organisational skills. Join a supportive team for a fulfilling career in customer experience. #J-18808-Ljbffr
About the Company: Aran Sweater Market & Weavers of Ireland Are you passionate about delivering outstanding customer service and keeping operations running smoothly? We're looking for Customer Journey & Operations Support Agents to join our team and play a key role in ensuring a seamless shopping experience across our online, in-store, and warehouse channels. This is a diverse role that combines customer care, order and returns management, and behind-the-scenes operational support. If you enjoy problem-solving, working with people, and keeping things organised, this could be the perfect role for you. What You'll Be Doing Customer Care: Be the friendly, first point of contact for customers via phone, email, live chat, and social media. Provide advice, resolve issues, and ensure every interaction leaves a positive impression. Order Processing: Accurately pick, pack, and prepare online orders for dispatch, ensuring everything is correct and ready for customers. Returns & Exchanges: Handle customer returns and exchanges efficiently, update systems, and keep customers informed every step of the way. Operational Support: Assist with stock checks, replenishment, warehouse organisation, and shop transfers to ensure everything runs like clockwork. Social Media Engagement: Respond to customer queries on platforms like Facebook, Instagram, and Twitter. What We're Looking For A genuine passion for delivering excellent customer service. Strong attention to detail with great organisational skills. Clear and confident communicator (both written and spoken English). Ability to work independently while being a reliable team player. Initiative to solve problems and keep things moving. Previous experience in customer service, retail, or operations is an advantage, but full training will be provided. Why Join Us? Be part of a well-loved Irish heritage brand with a global customer base. A varied role where no two days are the same. Supportive team environment with opportunities to grow and develop. Play a vital role in creating memorable customer experiences. Please note: This is a fixed term contract until 23/12/2025 Location: Killarney, County Kerry If you're organised, people-focused, and love making things run smoothly, we'd love to hear from you! Apply now and help us deliver the warmth and quality of Aran Sweater Market & Weavers of Ireland to customers worldwide. #J-18808-Ljbffr
A well-loved Irish heritage brand is seeking Customer Journey & Operations Support Agents to ensure a seamless shopping experience. This role involves customer care, order processing, returns management, and operational support. Ideal candidates should have a passion for customer service, strong attention to detail, and good communication skills. Join a supportive team and make a difference in delivering quality to customers worldwide. This is a fixed-term contract until 23/12/2025. #J-18808-Ljbffr
Join Our Team at Weavers of Ireland in our Dublin Store Weavers of Ireland is seeking a passionate and driven Assistant Manager to support the daily operations of our Dublin Store. In this role, you'll work closely with the Site Manager to lead a high-performing team, achieve sales goals, and uphold the exceptional standards our brand is known for. If you have a talent for leadership, retail excellence, and customer satisfaction, we'd love to hear from you! Key Responsibilities As an Assistant Manager, you'll take on a variety of important duties, including: 1. Driving Sales & Performance Partnering with the Store Manager to meet and exceed sales targets, KPIs, and performance benchmarks. Analyzing sales data to create actionable strategies that motivate the team to achieve results. 2. Marketing & Visual Merchandising Executing marketing campaigns and ensuring compliance with visual merchandising guidelines. Creating attractive displays to enhance customer engagement and boost sales. 3. Team Leadership & Development Coaching and mentoring staff to enhance their skills in sales, customer service, and product knowledge. Building a positive and motivated team culture focused on achieving consistent results. 4. Compliance & Store Standards Ensuring adherence to store policies and addressing any concerns in collaboration with senior management. Maintaining a safe and secure store environment by implementing loss prevention measures. 5. Inventory Management Monitoring stock levels, conducting inventory counts, and managing stock discrepancies. Collaborating with management to resolve inventory challenges promptly. 6. Store Security & Closing Procedures Securing the store at the end of the day, including locking up, setting alarms, and conducting safety checks. Preparing the store for the next business day to ensure smooth operations. 7. Administrative Tasks Managing accurate records of sales, inventory, schedules, and employee details. Assisting with HR responsibilities, such as onboarding new team members. What We're Looking For To succeed in this role, you'll need: Proven experience in a retail or supervisory role. Strong leadership, organizational, and communication skills. A results-oriented approach with a passion for working in a dynamic retail environment. Proficiency in sales reporting and visual merchandising techniques. A commitment to delivering outstanding customer service. What We Offer A competitive salary and benefits package. Opportunities for professional growth and career advancement. A supportive, collaborative, and inspiring team environment. Join our team and contribute to the success of Weavers of Ireland. Help us create a thriving, welcoming, and secure store environment for both customers and staff. Apply today and become part of our journey! #J-18808-Ljbffr
Assistant Manager Weavers of Ireland Dublin Join to apply for the Assistant Manager Weavers of Ireland Dublin role at Aran Sweater Market Weavers of Ireland is seeking a passionate and driven Assistant Manager to support the daily operations of our Dublin Store. In this role, you'll work closely with the Site Manager to lead a high-performing team, achieve sales goals, and uphold the exceptional standards our brand is known for. If you have a talent for leadership, retail excellence, and customer satisfaction, we'd love to hear from you! Key Responsibilities Driving Sales & Performance: Partnering with the Store Manager to meet and exceed sales targets, KPIs, and performance benchmarks. Marketing & Visual Merchandising: Executing marketing campaigns and ensuring compliance with visual merchandising guidelines. Team Leadership & Development: Coaching and mentoring staff to enhance their skills in sales, customer service, and product knowledge. Compliance & Store Standards: Ensuring adherence to store policies and addressing any concerns in collaboration with senior management. Inventory Management: Monitoring stock levels, conducting inventory counts, and managing stock discrepancies. Store Security & Closing Procedures: Securing the store at the end of the day, including locking up, setting alarms, and conducting safety checks. Administrative Tasks: Managing accurate records of sales, inventory, schedules, and employee details. What We're Looking For Proven experience in a retail or supervisory role. Strong leadership, organizational, and communication skills. A results-oriented approach with a passion for working in a dynamic retail environment. Proficiency in sales reporting and visual merchandising techniques. A commitment to delivering outstanding customer service. What We Offer A competitive salary and benefits package. Opportunities for professional growth and career advancement. A supportive, collaborative, and inspiring team environment. Join our team and contribute to the success of Weavers of Ireland. Help us create a thriving, welcoming, and secure store environment for both customers and staff. Apply today and become part of our journey! #J-18808-Ljbffr
