Security Site Reliability Engineer Apple is seeking a highly skilled Security Site Reliability Engineer to join our dynamic and growing team. As a Security SRE, you will play a critical role in ensuring the security, reliability, and scalability of our systems and infrastructure. About the Role Design, implement, and maintain security measures, incident response protocols, and automation tools to enhance the overall security posture of our organization. Collaborate with cross-functional teams to ensure the security, reliability, and scalability of our systems and infrastructure. Define, advocate, and drive adoption for a common set of minimum security requirements and measure progress along the way. Requirements Experience with Kubernetes, Docker, and containerization (CNCF Kubernetes Administrator or equivalent). Proficient in at least one of Python, Golang, Java, or Rust. Comfortable working in an SDLC. Deep knowledge of Linux security primitives, systemd, packaging, container security, and SELinux. Experience running Tier 1 services for 24/7 support. Preferred Qualifications Proven experience with large-scale, highly available, distributed, and fault-tolerant systems. Excellent understanding of operating systems concepts, including multi-threading, memory management, networking, and storage, performance, and scale. Understanding of SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts.
Seeking a Compliance Specialist to conduct audits and ensure compliance with global privacy requirements, working with teams across Apple to influence change and uphold high ethical and corporate standards. We're about creating great products that respect consumer security and privacy. This role offers the opportunity to work directly with key members of the business, engineering and legal teams on cutting-edge projects, including: Supporting compliance and auditing frameworks in relation to regulatory requirements Building out the Privacy Compliance Framework to track and monitor privacy compliance posture Responsibilities include: Sample and test controls to ensure effectiveness Identify and remediate control gaps and deficiencies Partner with external teams to gain acceptance of compliance projects Foster a strong security and compliance culture throughout the team Requirements: Minimum of 10 years experience working as part of or leading complex teams Minimum of 5 years experience working in the audit and compliance space High level proficiency with Excel Preferred Qualifications: Proven audit and compliance experience within a financial or technical environment Experience with compliance controls and regulatory frameworks Able to clearly organize and inform through excellent written and verbal communications Ability to lead, take action and provide goal-oriented direction in the face of ambiguity Strong analytical capability and problem-solving skills with attention to detail Able to multi-task across diverse business units and geographical boundaries Comfortable expressing a point of view and influencing change Work both independently and collaboratively with numerous people at all levels
Support Apple's employees across the DACH region by providing expert HR support and ensuring their needs are met efficiently and effectively. We're looking for a passionate HR professional to join our team. As a member of our People Team, you'll play a key role in supporting our employees and helping them grow in their careers. Your expertise will be essential in providing answers and support to employees and managers across multiple lines of business and country locations. Responsibilities: Provide expert personal support to employees and managers, ensuring their inquiries are properly researched and handled in a professional manner. Connect with employees by phone and email to explore their needs and determine the level of support required. Use analytical skills to research and resolve complex and sensitive issues. Take ownership of the employee experience and contribute directly to the company culture. Obsess over the customer experience in every interaction. Document employee inquiries. Adhere to operational metrics to drive success within your role. Requirements: Demonstrable experience in a Human Resources role with strong working knowledge of company policies, benefits, payroll, and HRIS. Experience with Workday and ServiceNow is a plus. Ability to multi-task and make a personal connection with employees while efficiently navigating resources, systems, and relevant data. Outstanding communication skills and ability to work in a highly collaborative environment. Understanding of the importance of discretion and confidentiality in HR work. Detail-oriented and organized individual with analytical skills. At Apple, we value diversity and inclusion. We believe that our differences are our greatest strength and we strive to create a workplace that is welcoming and inclusive to all.
Join a pioneering manufacturing environment where you'll work on cutting-edge products and processes, collaborating with experienced engineering professionals to drive innovation and excellence. Apple's Product Operations team has developed a 23-month graduate programme that offers a unique blend of on-the-job training, mentoring, and formal education. As a participant, you'll spend time at our manufacturing centre of excellence in Cork, Ireland, where you'll gain hands-on experience in manufacturing engineering, quality, test engineering, software development, production, and New Product Introduction. You'll also have the opportunity to work on different Apple products and processes in manufacturing locations in Europe and Asia, as well as engage with engineering teams in Apple's headquarters in California. Key responsibilities: Provide manufacturing engineering support to Product Operations in Cork and at EMEIA Distribution Centre locations. Support and lead the achievement of World Class Manufacturing, Safety, Quality, Customer Service, and Cost standards through continuous process improvement activities. Design, commissioning and qualification of semi-automated and automated fixturing. Support New Product Introductions across several product lines. Drive cycle time improvement, line balancing, line design, yield improvement and scrap reduction. Requirements: Bachelor's degree in Mechanical, Industrial, Mechatronics, or Biomedical Engineering, or equivalent, completed in 2023 or 2024. Minimum 2.1 (Hons) degree required. Preferred qualifications: Exposure to lean manufacturing principles, including 5S, WCM, Standard Work, and TPM. Strong analytical, data analysis, and problem-solving skills. Excellent communication and documentation skills. Computer-literate with experience of simulation and CAD packages. Six sigma quality training an advantage.
Join Apple's Service Engineering team as a Site Reliability Engineer to design, engineer, and run systems and infrastructure that will help millions of customers. We are seeking a highly skilled and motivated Security Site Reliability Engineer to join our dynamic and growing team. As a Security SRE, you will play a critical role in ensuring the security, reliability, and scalability of our systems and infrastructure. You will collaborate with cross-functional teams to design, implement, and maintain security measures, incident response protocols, and automation tools to enhance the overall security posture of our organization. Key responsibilities include: Designing, implementing, and maintaining security measures, incident response protocols, and automation tools Collaborating with cross-functional teams to ensure the security, reliability, and scalability of our systems and infrastructure Defining, advocating, and driving adoption for a common set of minimum security requirements Measuring progress and iterating on experience with engineering team challenges Requirements: Experience with Kubernetes, Docker, and containerization (CNCF Kubernetes Administrator or equivalent) Proficient in at least one of Python, Golang, Java, or Rust Deep knowledge of Linux security primitives, systemd, packaging, container security, and SELinux Experience running Tier 1 services for 24/7 support Preferred qualifications: Proven experience with large scale, highly available, distributed, and fault tolerant systems Excellent understanding of operating systems concepts including multi-threading, memory management, networking, and storage Understanding of SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts Understanding of MacOS security primitives is a bonus
Summary Posted: 11 Sep 2024 Role Number: 200563954 Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it’s an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App). The Apple Pay team helps merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple’s iOS platform and payment features. Description This is a highly cross-functional role that will build rapport through collaborative and engaging communication with external partners (merchants & strategic partners), as well as internal partners within WPC organization (Business Development, Product and Operations teams just to name a few). IN THIS ROLE, YOU WILL BE: Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up. Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch. Identifying key players, and managing the end-to-end enablement process with merchants and payment partners. Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections). Establishing, developing, and maintaining positive business and customer relationships. Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience. Building and delivering a communication strategy to evangelize Apple Pay in a one-to-one or one-to-many format whether in person or via Webinars. Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams. Maintaining merchant contacts and updating pipeline status in the internal CRM system. Minimum Qualifications Self-driven, and motivated professional with strong organizational skills with the ability to multitask and stay focused with minimal supervision. Results-oriented with the ability to provide continued momentum and focus throughout short, medium, and long sales cycles. Proven results in a quota-carrying role, with experience in pipeline management and sales forecasting. Excellent problem-solving skills with the ability to manage through ambiguities with attention to detail. Native in French or German (reading, writing, and speaking) with high English proficiency. Preferred Qualifications Solid understanding of Retail/e-commerce and/or Payment industries a plus. Bachelor's degree or 3-5 years of sales or business development experience. #J-18808-Ljbffr
Summary Posted: 11 Sep 2024 Role Number: 200567359 People at Apple don’t just build products - they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it. The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple’s services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple’s software developers build the products that our customers love. We are looking for a passionate and talented Site Reliability Engineer to continue our focus in providing our customers the highest quality Apple Services experience. Our services have to scale globally, stay highly available, and "just work.” If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you! The services that this team manages are foundational security services. From host access and disk encryption to identity and authentication, these services are both critical for operational as well as securing Apple's fleet and protecting our most critical data. This is a role on a new SRE team dedicated to these security services, who will work in deep partnership with the ASE Security dev team to bring up and mature new services as part of our infrastructure investments. Description We are seeking a highly skilled and motivated Security Site Reliability Engineer (SRE) to join our dynamic and growing team. As a Security SRE, you will play a critical role in ensuring the security, reliability, and scalability of our systems and infrastructure. You will collaborate with cross-functional teams to design, implement, and maintain security measures, incident response protocols, and automation tools to enhance the overall security posture of our organization. You will define, advocate and drive adoption for a common set of minimum security requirements and measure progress along the way. This is not a checkbox role; baselines are only meaningful if they are mapped to a reasonable threat, and the recommended mitigation is possible via battle-tested tools that exist today. You’ll set the bar and shape the future of our security standards, by iterating on your experience with engineering team challenges as they adopt practices and tools to develop securely. Minimum Qualifications Experience with Kubernetes, Docker, and containerization (CNCF Kubernetes Administrator or equivalent). Proficient in at least one of Python, Golang, Java, or Rust. Comfortable working in an SDLC. Deep knowledge of Linux security primitives, systemd, packaging, container security and SELinux. Experience running Tier 1 services for 24/7 support. Preferred Qualifications Proven experience with large scale, highly available, distributed, and fault tolerant systems. Excellent understanding of operating systems concepts including multi-threading, memory management, networking and storage, performance and scale. Understanding of SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts. Understanding of MacOS security primitives is a bonus. #J-18808-Ljbffr
Summary Posted: 11 Oct 2024 Weekly Hours: 39 Role Number: 200562579 Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple’s People Team, you’ll help support our most important resource: our people. Together, we will search the world to build our collective of hardworking visionaries and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse - open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers, you will continue to help them grow expertly and support them in work and life. Join our People Team and help support the extraordinary talent it takes to make extraordinary products. Description We’re looking for someone who is passionate about Human Resources and specializes in topics related to employment such as benefits, compensation, personal data, HR systems and web tools. We care for our Apple colleagues across the DACH region (Germany, Austria, Switzerland) by providing answers and support, efficiently and effectively, and always keeping privacy in mind. Responsibilities may include: Providing expert personal support to employees and managers across multiple lines of business and country locations. Ensuring employee inquiries are properly researched and handled in the most complete and professional way. Connecting with employees by phone and email to explore their needs and determine the level of support required. Using outstanding analytical skills to research and resolve complex and sensitive issues. Taking ownership in the employee experience and contributing directly to the company culture for all employees. Obsessing over the customer experience in every interaction. Documenting employee inquiries. Adhering to specified operational metrics to drive success within your role. Demonstrable experience in a Human Resources role with strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Preferred Qualifications Experience with Workday and ServiceNow is a plus. You are extraordinary at multi-tasking. You have the ability to make a personal connection and explore employee needs while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly. Outstanding communication skills, enjoy connecting and helping others and working in a highly collaborative environment. You understand the importance of discretion and confidentiality in the type of work we do. You practice this with the utmost integrity. You are a creative person who can capture trends and offer solutions. Detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics. At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. #J-18808-Ljbffr
Summary Posted: 11 Oct 2024 Weekly Hours: 39 Role Number: 200573068 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just craft products - they build the kind of wonder that revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish. Description Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs. The position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. Minimum Qualifications German Austrian reading, writing, and comprehension skills to support the language specific market Fluency in English reading, writing and comprehension skills to partner with international teams Excellent active listening skills with the ability to understand verbal nuances Understanding of the local region and cultural variations Demonstrates integrity and focuses on customer privacy Preferred Qualifications Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect Highly organized with strong attention to detail Ability to independently navigate systems and tools Experience in content review or a similar environment, prior testing experience preferred Demonstrates flexibility and adaptability to changing work-flows and responsibilities Grows with a team where expertise is shared and feedback is welcomed Excels at working independently to make timely decisions and take appropriate actions Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI Successfully meets or exceeds targets, working within tight deadlines Ability to identify business process solutions that increase efficiencies Ability to maintain focus and aim for high results through large volumes of tasks Ability to work on safety data which could include offensive material Thrives in repetitive work and ambiguous scenarios Bachelor’s degree or equivalent job-related experience At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. #J-18808-Ljbffr
Summary Posted: 11 Oct 2024 Weekly Hours: 39 Role Number: 200571481 Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined - and now can’t imagine living without. If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! In this exciting and dynamic role, you’ll act as the route to market interface for all of our internal customers. This means you’ll have excellent day-to-day visibility with all levels of operations management within Apple, as well as within your own team. Project management skills are a must-have. We are looking for someone who has a proven track record of taking initiative in the identification and resolution of process improvements. You will be comfortable sharing knowledge and feedback with a broad audience. You will represent our team in project teams, and build executive communications for senior management. Analytical ability is also key in this role. You will work with large sets of data to identify trends and issues within the transportation business and present your findings to leadership. You will be a key contributor to our philosophy of continuous change and improvement. If you love telling a story with data and managing a diverse series of relationships, then this could be the role for you! Description Be the primary point of contact for various teams (Online, Retail, Reseller & AppleCare) for troubleshooting queries related to transportation and supply chain exceptions. Collaborate with Apple’s internal supply chain transportation teams, as well as external business partners, to own and deliver a fast, effective resolution process for shipment exceptions. Maintain a continuous focus on robust controls & monitoring systems to ensure excellence in execution. Seek out continuous improvement opportunities for all Supply Chain processes, working with other departments to influence & implement change. Support the identification & elimination of manual touch points, streamline & automate transactional activity. You are results-oriented & customer-focused, including a willingness to take on additional responsibilities when required to meet the goal. Be a phenomenal teammate who works effectively with others, but can also demonstrate your own initiative to work independently. You have a proven ability to use data to drive decision-making and process improvement. You are comfortable, confident and articulate when communicating to various levels of the organisation. The ability to work with large data sets, interpret and communicate the actionable insights as well as the attitude of continuous improvement. Preferred Qualifications You have excellent time leadership skills, and the ability to work in a highly ambiguous and deliverable-focused environment, multi-task and adapt to changing priorities and deadlines. Deep experience leading cross-functional relationships with external customers, and internal partners. A background and working experience & knowledge of data science is highly advantageous - being able to understand the needs of the team and wider partners, and use the latest tools to visualise data, making it easily accessible. #J-18808-Ljbffr
