apetito is looking for a dedicated delivery driver to deliver frozen meals in Dublin, ensuring timely and excellent customer service. Candidates should have experience in customer service, a full manual driving licence for at least 2 years, and basic computer literacy. The role requires picking orders within a coldstore and using an app for delivery updates. Benefits include competitive salary and up to 4 weeks holiday. Join apetito and make a real difference in the lives of our customers. #J-18808-Ljbffr
apetito is looking for a Part-Time Driver in Cork, Ireland, offering €14.15 per hour with flexible working hours. Responsibilities include delivering frozen meals, providing excellent customer service, and maintaining the vehicle. Essential qualifications include a Full UK Manual Driving Licence and customer service experience. Company benefits include competitive salary, pension contributions, and 21 days of annual leave plus public holidays. Join apetito, a family-owned business dedicated to making a difference in people’s lives through nutritious meals. #J-18808-Ljbffr
Overview Location: Galway (although the advert lists Dublin, which is the main depot servicing all of Ireland). Hours: 40 hours per week, over 5 days. Our drivers are the face of our business and their interaction with customers is crucial to our success. In this role you will deliver frozen Wiltshire Farm Foods meals and bring sunshine to our customers’ doors, no matter what the weather is doing. You will work inside a coldstore operating at –20 °C; protective clothing, warm breaks and hot drinks will be provided. You will work as part of a wider team, supporting the office and picking teams. Movement between teams provides flexibility, job satisfaction, personal development and a broader understanding of the business. We are passionate about making a real difference to people’s lives with delicious and nutritious meals for everyone to enjoy. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready‑meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers’ lives, by bringing sunshine to their doors through our commitment to good old‑fashioned service. Our pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers’ needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Deliver frozen meals to customers in a timely manner. Pick orders within the coldstore. Use our app to update customers on deliveries. Deliver exceptional customer service at all times. Undertake pre‑shift inspection of your van. Drive safely, responsibly and within the law. Clean and refuel your van as needed. Contact the office with any discrepancies or delays. Ensure customer confidentiality. Help the office team and picking team when required. Report health and safety, stock quality and mechanical issues. Assist the team if another member is absent or on holiday. Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers. About you – Essential qualifications Experience within a customer‑service‑based role. Full manual driving licence. Basic computer literacy including use of phone apps. Evidence of work stability. Basic secondary education. About you – Desirable qualifications Experience of multi‑drop delivery role. Experience within a care‑based role. Warehouse experience. Health & safety awareness. Personal Qualities Friendly, approachable and reliable. Passionate about delivering excellent customer service. Good attendance and timekeeping. You must have held a manual driving licence for at least 2 years. All offers of employment are subject to a driving assessment, driving licence checks and other relevant employment checks. Company Benefits Competitive salary. Up to 4 weeks holiday per year plus public holidays (pro‑rated accordingly for part‑time workers). Our Values As a family‑owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well‑being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities and staff, and we are on a mission to build an inclusive workplace where everyone reaches their full potential. #J-18808-Ljbffr
Competitive hourly pay + Bonus + Benefits Location: IE-Cork-Co Cork Contract type: Permanent (Part-Time) Overview This position is working 24 hours per week, any 3 in 6 days including bank holidays. €14.15 per hour Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers’ doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected. Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business. We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy. We will be hosting interviews on Thursdays. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready‑meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We’re dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old‑fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Deliver frozen meals to our customers in a timely manner Picking orders within the coldstore Using our app to update customers deliveries Delivering exceptional customer service at all times Undertake pre‑shift inspection of your van Drive safely, responsibly and within the law Clean and refuel your van as and when needed Contact the office with any discrepancies or delays Ensure customer confidentiality Helping the office team and picking team when required Reporting health and safety, stock quality and mechanical issues Assist the team if another member of the team is absent or on holiday Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers About you Essential: Experience within a customer service‑based role Full UK Manual Driving Licence Basic computer literacy including use of phone apps Evidence of work stability Basic secondary education Desirable: Experience of multi‑drop delivery role Experience within a care‑based role Warehouse experience Health & Safety awareness Personal Qualities Friendly, approachable and reliable Passionate about delivering excellent customer service Good attendance and timekeeping You must have held a manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and other relevant employment checks. This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules. Company Benefits Competitive salary 21 days annual leave + public holidays Pension contribution Our Values As a family‑owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well‑being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential. #J-18808-Ljbffr
Apetito is seeking a part-time Customer Services Advisor in Dublin. This role involves taking orders, making outbound calls, and providing support to elderly customers. Applicants should have customer service experience and a confident telephone manner. The position offers a competitive salary of €14.50 per hour starting January 2026, along with company benefits including 21 days of annual leave. Join Apetito, part of Wiltshire Farm Foods, to deliver exceptional service to those who rely on us. #J-18808-Ljbffr
€14.50 per hour from 1st January 2026 + bonus + company benefits. Location: IE-Dublin-Dublin | Contract type: Permanent (Part-Time) Overview This role is 16 hours per week, any 2 of 6 days. The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. Apart from the technical skills, the most important attributes are empathy, patience, kindness, friendliness, care, and warmth to all our customers. The role involves the taking of customer orders and also the making of outbound courtesy calls. These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. Many customers become very attached to their “friends” at Wiltshire Farm Foods. Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to deliver to our customers each week. The ultimate goal is to provide a service to our customers that exceeds expectations while at the same time continuously improving efficiencies. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers’ needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Take telephone/internet orders and make outbound calls to customers and prospects. Support drivers with route planning for upcoming delivery rounds. Provide exemplary service on each telephone call or contact. Update customer records and liaise with customer relatives as required. Ensure customers’ needs are met, informing them how to cook, store, and re-order meals. Prepare promotional literature and communicate details of new products or promotions to customers. Search for and pursue new business opportunities. Share best practices with colleagues to continuously improve our service proposition. Actively promote the benefits of WFF healthy and nutritious meals to all customers. About you Essential Experience of a customer service role. Confident using a personal computer to manage and process orders. Confident telephone manner. Attention to detail and accuracy. Numeracy and good written English. Ability to work to deadlines. Desirable Experience in the elderly/care market. Experience of working in a team environment. Full ROI driving licence. Personal Qualities Focused on excellent customer service with a caring and empathic nature. Demonstrate a real interest in people and communicate effectively with members of the public and families. Good listener, treating every customer as an individual. Very clear telephone voice with adaptable style. Ability to communicate and relate to people at all levels. Work under own initiative, plan own day, manage own time. Act as a link for drivers and customers if issues arise during delivery. Learn in-house computer systems, manage orders, sequencing and database management. Enjoy working as a teammate and promote WFF products and service proposition. Flexible approach to work content and willing to help with other areas of business. Company Benefits Competitive salary. 21 days annual leave + public holidays. Pension contribution. #J-18808-Ljbffr
