JOB DETAILS Job Title: Field Technical Service Engineer Business Group: Amcor Flexibles Europe, Middle East & Africa (AFEMEA) Function: Research & Development Sub-Function: Field Technical Services Location: Ireland/UK, in order of preference (1. Republic of Ireland, 2. Northern Ireland, 3. UK close proximity to an airport) Line Manager’s Job Title: Regional Field Technical Service Manager Contract Length: Permanent JOB PURPOSE Provide regional technical service support with flexibility at customer and machine manufacturer sites for all Segments and Business Units of Amcor EMEA. Supported areas include growth opportunities, quality related events, business continuity activities and Product Development assistance. The role also serves as a liaison with machine suppliers to facilitate collaboration in resolving issues at customers as well as running development trials. JOB DIMENSIONS Able to leverage acquired technical expertise across multiple segments to autonomously support internal and external customers. Proficient in working cross‑functionally notably with Sales/Marketing, Operations/Quality and Product Development and in fostering external relationships. Leverage and expand network to reach out to other parties (peers/line manager, R&D, Sales, OEMs etc) when needed to resolve challenges. Might be consulted for decision making and troubleshooting within an area of specialty. Master expertise in the extensive segment/format/packaging machine type/application matrix. RESPONSIBILITIES Autonomously provide physical or remote Field Technical Support across customer’s and machine supplier sites across a multitude of Segments and Applications. Rigorously follow up each visit with a detailed and timely field service report for internal/external communication, include any Market Insights collected. Submit monthly report to direct manager. Actively support customer packaging trials from first attempt through to industrial qualification/ramp up. Raise any onboarding concerns/risks to the relevant internal stakeholders. Contribute to Growth by supporting trials for New Business Opportunities with existing and developing product portfolio. Rigorously complete/update tracker for the growth opportunities collaborated in. Keep line Manager abreast of constraints or blockers. Autonomously work to a set deadline on various ad‑hoc administrative/reporting tasks. Support Quality related issues by collaborating with other functions and the customer to scope, troubleshoot and resolve packaging material/machine/product interaction issues in a timely manner. Assist in maximizing claim recovery where possible and minimizing impact to Amcor and its customers. Collaborate with external third parties like OEMs to help solve issues. Propose recommendations internally and externally to prevent recurrence. Contribute to maintaining existing business by providing technical assistance to trials related to specification changes, alternative raw material validation, Business Continuity Plans, plant transfers etc. Provide support to Product Development peers by trialing new products at OEMs and/or customer sites in order to assess machineability/suitability. Assist with the acquisition of key information needed from the customer in order to support the new product development. Autonomously maintain schedule and work with internal peers to best meet the schedule needs of the customers. Focus on customer management and satisfaction through on‑site support and involvement in new product development. Master technical knowledge of a maximum range of packaging machinery types, pack formats and applications across multiple Segments. Embody Amcor's Safety Value and follow all Safety rules/guidelines. Demonstrate cost discipline. QUALIFICATIONS/REQUIREMENTS University engineering/science degree or equivalent industry experience Proven experience in a similar role in the flexible packaging or packaging machinery industry Good understanding of flexible packaging converting processes and customer packing/filling equipment Knowledge of packaging validation procedures. Willingness to travel up to 70% of time with a degree of flexibility to meet the needs of internal and external stakeholders. Fluent in English. Additional European languages are a plus. Strong communication/interpersonal skills for external and internal cross‑functional interactions. Strong focus on customer with team working spirit. Demonstrate solid technical and problem solving skills. Ability to work in a fast‑paced dynamic environment and handle pressure. Rigor and attention to detail. Ability to organize own work, self‑manage, prioritize and drive results. Proficiency with common IT tools (MS Outlook, MS Office, MS Teams). Previous experience with Salesforce.com is a plus. ABOUT AMCOR Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. #J-18808-Ljbffr
A leading global packaging company is seeking a Field Technical Service Engineer to provide technical support across various customer and machine supplier sites. This role requires a strong background in flexible packaging and involves significant travel up to 70%. The ideal candidate will possess excellent communication skills, technical expertise, and a degree in engineering or science. The position offers opportunities for professional growth in a dynamic work environment focusing on customer satisfaction and product development. #J-18808-Ljbffr
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. Position Job Title: Application Engineer - Proteins Function: Research and Development Location: Open in Europe Line Manager’s Job Title: Product Development Manager Contract Type: Permanent Full-time or Part-time: Full-Time Job Type: Employee Shift: Remote What You Will Do As an Application Engineer, you will sit at the intersection of customers, sales, and R&D, translating application needs into the right packaging solutions. Act as a technical expert for packaging applications at customers manufacturing in Meat and Cheese markets across EMEA Support customers with product selection, application optimization, and effective product commercialization Support product enhancements and new developments in collaboration with R&D and Product Management Work closely with Sales and Field Technical Service to solve complex application issues Lead and support product qualifications, trials, and scale‑ups at customer sites Conduct packaging line, shelf‑life, and performance evaluations to demonstrate quantifiable customer value Capture customer and market insights to identify portfolio gaps, innovation opportunities, and competitive trends Share knowledge internally and contribute to building strong application capabilities across the organization What Makes This Role Exciting High level of customer interaction and real‑world problem solving Strong influence on product success and customer satisfaction Exposure to leading packaging technologies, market trends, and sustainability challenges Daily collaboration with Sales, R&D, Operations, Marketing, and global teams What You Bring 10+ years of experience in application engineering, technical sales, or similar roles within flexible packaging in Meat and Dairy. Strong understanding of packaging materials and customer manufacturing processes Proven ability to assess customer needs and translate them into practical, scalable solutions Solid project management, problem‑solving, analytical, and communication skills Comfortable working independently in a cross‑functional, international environment Willingness to travel more than 50% Market Expertise (one or more of the following) Hard Cheese: grated, sliced, and block cheese applications Fresh Meat: shrink films and bags; forming films and bags Who You Are Customer‑focused and solution‑oriented Curious, proactive, and hands‑on Credible technical partner who builds trust quickly Organized, pragmatic, and able to manage multiple priorities Why join us You will join a global packaging leader where technology, customer value, and collaboration matter. This is a role with real impact on customers, products, and the future of flexible packaging. About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. #J-18808-Ljbffr
Overview Application Engineer - Proteins. Location: Open in Europe. Department: R&D/Innovation Management. Employment type: Full-Time. Shift: Remote. Position overview: Be part of Amcor’s Flexible Packaging team in Europe, Middle East and Africa. In this role you will work closely with customers and internal teams to turn packaging challenges into robust, value-adding solutions, acting as a trusted technical partner to support existing products and enable new developments that drive profitable growth. Position Job Title: Application Engineer - Proteins BG and BU: Amcor Flexible Europe, Middle East and Africa Function: Research and Development Location: Open in Europe Line Manager’s Job Title: Product Development Manager Contract Type: Permanent Be part of something great We are looking for an experienced Application Engineer to join our Flexible Packaging team in EMEA. In this role, you will work closely with customers and internal teams to turn packaging challenges into robust, value‑adding solutions. You will be a trusted technical partner, supporting existing products and enabling new developments that drive profitable growth. What You Will Do As an Application Engineer, you will sit at the intersection of customers, sales, and R&D, translating application needs into the right packaging solutions. Your key responsibilities include: Act as a technical expert for packaging applications at customers manufacturing in Meat and Cheese markets across EMEA Support customers with product selection, application optimization, and effective product commercialization Support product enhancements and new developments in collaboration with R&D and Product Management Work closely with Sales and Field Technical Service to solve complex application issues Lead and support product qualifications, trials, and scale‑ups at customer sites Conduct packaging line, shelf‑life, and performance evaluations to demonstrate quantifiable customer value Capture customer and market insights to identify portfolio gaps, innovation opportunities, and competitive trends Share knowledge internally and contribute to building strong application capabilities across the organization What Makes This Role Exciting High level of customer interaction and real‑world problem solving Strong influence on product success and customer satisfaction Exposure to leading packaging technologies, market trends, and sustainability challenges Daily collaboration with Sales, R&D, Operations, Marketing, and global teams What You Bring 10+ years of experience in application engineering, technical sales, or similar roles within flexible packaging in Meat and Dairy Strong understanding of packaging materials and customer manufacturing processes Proven ability to assess customer needs and translate them into practical, scalable solutions Solid project management, problem‑solving, analytical, and communication skills Comfortable working independently in a cross‑functional, international environment Willingness to travel more than 50% Market expertise Hard Cheese: grated, sliced, and block cheese applications Fresh Meat: shrink films and bags; forming films and bags Who You Are Customer‑focused and solution‑oriented Curious, proactive, and hands‑on Credible technical partner who builds trust quickly Organized, pragmatic, and able to manage multiple priorities Why join us You will join a global packaging leader where technology, customer value, and collaboration matter. This is a role with real impact on customers, products, and the future of flexible packaging. About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube Amcor is committed to providing a secure and reliable experience for all job seekers. If you are looking to join Amcor, please read this page to help you avoid recruitment scams. Click Here! #J-18808-Ljbffr
A global packaging leader is seeking an experienced Application Engineer to join their Flexible Packaging team in Europe, Middle East, and Africa. The role entails working closely with customers to deliver effective packaging solutions and enhance product collaboration. Suitable candidates will have over 10 years of experience in application engineering or technical sales, particularly within the Meat and Dairy sectors. The position involves significant customer interaction and requires strong problem-solving skills and the ability to manage multiple priorities effectively. #J-18808-Ljbffr
A global packaging leader is seeking an experienced Application Engineer to work remotely. The ideal candidate will have over 10 years of technical sales experience in flexible packaging, particularly in Meat and Dairy. Responsibilities include acting as a technical expert, supporting product development, and engaging with customers to optimize packaging solutions. This role emphasizes customer interaction and offers significant opportunities for professional growth within a leading organization. Willingness to travel over 50% is required. #J-18808-Ljbffr
