Technical Account Manager, Enterprise Support - TMEGS Join to apply for the Technical Account Manager, Enterprise Support - TMEGS role at Amazon Web Services (AWS) . An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you have a direct impact in helping our customers gain the most value from cloud technology. You craft and execute strategies to drive our customers’ adoption and use of AWS services. You provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country – from rising startups to large enterprises undergoing transformation. You provide advice on architecture, support strategy, project and launch planning, as well as ongoing operational issues. Key Responsibilities Build solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy while reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Use your technical acumen and customer obsession to drive technical discussions regarding incidents, trade‑offs, and risk management Consult with a range of partners from developers through to C‑suite executives Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers Proactively find opportunities for customers to gain additional value from AWS Solve problems across different customers as they migrate workloads to the cloud Uplift customer capabilities by running workshops and enablement sessions Basic Qualifications Experience with operational parameters and troubleshooting for three (3) of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, applications development in a distributed systems environment Experience in technical engineering Preferred Qualifications Experience with AWS services or other cloud offerings Experience in an internal enterprise or external customer‑facing environment as a technical lead Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role About the Team & Benefits We’re passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities. Company Amazon Web Services EMEA SARL (Irish Branch) Job ID: A3141300 Seniority level Mid‑Senior level Employment type Full‑time Job function Consulting, Information Technology, and Engineering Industries IT Services and IT Consulting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Location Dublin, County Dublin, Ireland #J-18808-Ljbffr
A global tech infrastructure leader is looking for a Program Manager in Dublin. The role involves managing data center procurement, leading cross-functional teams, and stakeholder engagement to ensure smooth operations and compliance. The successful candidate will have over five years of experience in technical program management and a Bachelor's degree in Computer Science or Engineering. Strong communication and analytical skills are essential for achieving objectives in AWS’s scaling initiatives. #J-18808-Ljbffr
A leading cloud solutions provider is seeking a Technical Account Manager in Dublin, County Dublin, to serve as a trusted advisor to Enterprise Support customers. The role involves providing technical guidance, building customer relationships, and ensuring operational health of AWS environments while promoting value and efficiency. Ideal candidates will have experience in technical engineering and troubleshooting across various cloud domains, along with a customer-centric approach. #J-18808-Ljbffr
Description Our team is looking for a Program Manager to work with various stakeholder groups to procure data center capacity, support long‑term scaling strategies for AWS’s infrastructure regions, and manage a portfolio of critical infrastructure agreements. As the Program Manager, you will research, manage and facilitate all areas of transaction deal flow related to data center procurement projects in the region across all commercial deals. Our Program Managers Are Strategically oriented individuals with strong program or project management Strong written and verbal communication skills Experience in process improvement and optimization Capable of working within an ambiguous environment Possess a strong sense of ownership Data driven with a passion for continuous improvement Directly connecting with senior leaders and stakeholders Able to collaborate with large groups of stakeholders across multiple programs or deals Have the ability to drive compliance within the organization Key Job Responsibilities Program Management, Process Development and Optimization Drive integration between software and infrastructure teams to ensure optimal system performance and capacity management Lead cross‑functional collaboration between ML and related DCSS teams to improve information flow and system integration Develop and maintain strategic relationships with key software teams to ensure early awareness of technical limitations and requirements Participate in capacity planning initiatives, particularly relating to AZ configurations and infrastructure scaling Create and maintain documentation for technical limitations and requirements across different systems Facilitate knowledge transfer between regional and global teams Stakeholder Management and Communication Represent regional interests in global technical discussions and strategic planning sessions Drive engagement with the Global team to maintain relationships and ensure alignment with global initiatives Lead stakeholder engagement across technical and business teams Drive strategic discussions with platform teams regarding regional infrastructure needs Provide technical consultation and constructive feedback on proposed solutions Build and maintain relationships with key technical decision‑makers across the organization Technical Leadership Oversee technical integration projects between software and infrastructure teams Provide technical expertise in strategic capacity discussions Guide teams on infrastructure limitations and requirements Identify and communicate technical risks and opportunities Participate in technical design reviews and provide recommendations Basic Qualifications Bachelor’s degree in Computer Science, Engineering, Information Technology, or related technical field 5+ years of experience in technical program management, infrastructure operations, or similar roles Demonstrated experience in cross‑functional team leadership and stakeholder management Strong understanding of data center operations and infrastructure scaling Experience with process improvement and program management methodologies Proven track record of developing and implementing technical processes and procedures Experience in compliance documentation and policy implementation Strong analytical and problem‑solving skills with data‑driven decision making experience Excellent written and verbal communication skills in English Technical Knowledge Requirements Deep understanding of cloud infrastructure concepts and limitations Knowledge of software integration principles and practices Familiarity with infrastructure capacity planning and management Understanding of availability zone (AZ) concepts and limitations Experience with technical documentation and process mapping Knowledge of regulatory compliance requirements in technical environments Preferred Qualifications 5+ years of experience working with cloud infrastructure platforms Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company: Amazon Data Services Ireland Limited Job ID: A3023979 #J-18808-Ljbffr
Overview Communications Manager, Ireland, AWS Communications. AWS is seeking an experienced communications professional to lead communications in Ireland. The role is based in Dublin, with periodic travel, and sits within the AWS UK and Ireland Communications team. Responsibilities Create and deliver proactive, creative, and integrated PR programs and strategies. Nurture and manage relationships with trade, business, national, and regional media (print, online, and broadcast), non-traditional influencers, and opinion formers. Handle complex, fast-moving, and unexpected communications challenges with high judgement. Craft compelling content, messaging, and communications plans. Cultivate and manage relationships with customers and partners. Lead PR programs for AWS-owned and industry events. Manage PR agencies. Basic Qualifications Experience in professional communications or public relations. Strong media relationships with top-tier business, technology, national and regional press. Outstanding written and verbal communication skills, with ability to effectively convey complex topics. Preferred Qualifications Bachelor's degree. PR experience in the technology industry. Strategic thinking with strong attention to detail. Experience thriving in a fast-paced, dynamic environment. Proven track record of placing stories proactively with media. Strong knowledge of the Irish media and political landscape. Ability to work collaboratively and cross-functionally with multiple teams and senior leaders. Experience managing complex projects under tight deadlines. Passionate about technology and its possibilities. Company and Logistics Company: Amazon Web Services EMEA SARL (Irish Branch). Job ID: A2997625. Location: Maynooth, County Kildare, Ireland. Employment type: Full-time. Seniority level: Mid-Senior level. Equal Opportunity and Privacy Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success and we make recruiting decisions based on experience and skills. We value your passion to discover, invent, simplify and build. We protect your privacy and the security of your data as a priority. Please review the Privacy Notice to understand how we collect, use, and transfer your personal data. Amazon does not discriminate on protected status. If you require a workplace accommodation during the application or hiring process, please visit the Amazon accommodations page for more information. #J-18808-Ljbffr
Data Center Facility Manager role at Amazon Web Services (AWS) We’re seeking an engineering leader to drive operational excellence in our data center environments. You’ll be at the forefront of maintaining mission‑critical infrastructure, solving complex technical challenges, and ensuring uninterrupted service for our customers through strategic management and technical expertise. Key Job Responsibilities Manage and lead shift technicians, contractors, and vendors to ensure high‑quality operational standards Oversee multiple data center availability zones, implementing strategic infrastructure management Develop and execute comprehensive project plans that enhance facility efficiency and performance Operate and manage critical systems including power distribution, generators, cooling infrastructure, and monitoring systems Support facility expansion and infrastructure development projects Your Day In The Life Your day will be a blend of strategic planning, hands‑on technical oversight, and team leadership. You’ll navigate dynamic environments, collaborating with cross‑functional teams to maintain our data center operations. Expect to engage in proactive problem‑solving, system optimization, and creating innovative solutions that keep our infrastructure running seamlessly. About The Team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Our inclusive culture welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications Experience in people management and team development Experience in engineering work, managing large‑scale services Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field Preferred Qualifications Experience in a management position with 5 or more direct reports Experience working in data centers with an emphasis on building and equipment operation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company: Amazon Data Services Ireland Limited Job ID: A3095717 #J-18808-Ljbffr
Description AWS is seeking a motivated and data-driven Construction Services Procurement Manager to develop and implement a Procurement Change programme for the EMEA data center construction space. As a Category Manager, you will create and implement sourcing strategies for at least one category, within the New Data Center Delivery space, and collaborate with internal business partners and suppliers to drive efficiently, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, and communicates appropriately and influences customers and suppliers at all levels. You must be collaborative but also work with significant autonomy. To be successful in this role you must be highly analytical; think strategically and globally; have a sense of urgency to meet customer timelines; exhibit a curiosity and learning drive; succeed in a fast-paced environment; engage and influence key stakeholders; and have a high level of customer focus and business judgement. Also, you must have a demonstrated track record of managing multiple projects and driving them to completion to meet business objectives. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit with a “get it done” mentality. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Manage a portfolio of change projects within the Construction/Project domain Identify and implement innovative ways to deliver procurement services Engage and coordinate with cross-functional teams of Think Big projects Achieve cost savings through process redesign and improvement Achieve cycle time reduction for procurement, supplier processes and construction Establish supplier framework agreements for services which will reduce the need to conduct competitive bids. Identify possible bottlenecks with Tier 2 Tier 3 vendors and invent new mechanisms to avoid any impacts on the schedule and/or cost. Identify and implement options for Data Center build time reduction. Analyse category data and metrics to drive Procurement category strategies Understand trends in customers’ needs and concerns, across categories and regions, to influence customers’ priorities Support the supplier selection process across multiple categories, internal teams, and regions, and create longer-term supplier selection strategies for management Ensure you are knowledgeable about the EMEA Construction supply market, supplier capabilities, technically and geographically Develop mechanisms and metrics to track supplier performance related to delivery, quality and cost Create supplier scorecards to measure and track supplier performance Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Life-cycle Work with the construction/preconstruction team to implement new processes in the supply chain, lessons learned and then implement in other regions and projects Work with different stakeholders to implement pre-assembly initiatives on the construction sites Basic Qualifications Bachelor's degree in Supply Chain, Business, Engineering, or a related field Experience creating an innovative global supply strategy for the organization resulting in a tangible benefit to the business Experience in global supply chain management, managing cross-functional teams in a fast-paced consumer electronics product company Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent) Experience in program, project or product management, or leading product implementation Preferred Qualifications Master's degree in Supply Chain, Business, Engineering, or a related field Experience in data centers, infrastructure service providers, or related technology companies Experience in negotiations with global suppliers with a proven track record in cost reduction Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
Inside Plant Cabling Quality Assurance Engineer, DCC Communities Join to apply for the Inside Plant Cabling Quality Assurance Engineer role at Amazon Web Services (AWS) . AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. Key Responsibilities Drive world‑class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. Make quick decisions with limited data based on experience and subject‑matter understanding. Focus on fiber optic and optic components, cabling and interconnect products, technologies and standards. Collaborate with the Engineering team to establish a comprehensive Global Design Standards document, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Audit and inspect Data Center & Edge sites to ensure standards are being followed, generate punch lists, provide remediation plans, and continuously improve designs and processes. Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices. Communicate with technical teams and internal customers to describe features, technical designs and strategy. Respond to risks and high‑priority issues rapidly and effectively. Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time. Travel locally 40%+ to review projects and coordinate with onsite personnel and contractors at AWS Data Centers. Basic Qualifications High school diploma or equivalent; associate or bachelor's degree in Information Technology, Telecommunications, or related field preferred. 5+ years of experience in structured cabling, inside plant (ISP) infrastructure, or data center environments. Knowledge of fiber optic, copper (Cat 5e/6/6A) cabling installation standards or structured cabling systems. Familiarity with NEMA VE1/VE2 and IEC 61537 for cable tray construction and installation. Preferred Qualifications In‑depth knowledge of ANSI/TIA‑568, 569, 606, 607, ISO/IEC 11801, and NEC Articles 300 & 392 or related local electrical codes. Experience conducting QA inspections in live data center environments focusing on pathway fill ratios, cable diameter compliance, separation requirements, and firestop/fire rating compliance. Hands‑on knowledge of fiber splicing, fiber testing equipment (OTDR/OLTS), budget‑loss, and copper certification testing. Working knowledge of cable pathway infrastructure. Strong communication skills with ability to interface with contractors, engineers, and stakeholders. Amazon is an equal‑opportunity employer. We encourage applicants to apply regardless of background. For more information about accommodations or the hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations. See the privacy notice at https://www.amazon.jobs/en/privacy_page. #J-18808-Ljbffr
Overview Inside Plant Cabling Quality Assurance Engineer, DCC Communities, DCC Communities AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain. Role responsibilities Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world; the QA engineer will be obsessed with quality, engineering and design continuous improvements. Make quick decisions with limited data based on experience and subject-matter understanding. Focus on fiber optic and optic components, cabling and interconnect products, technologies and standards; the scope may expand to mechanical and electrical (M&E) and other mission-critical components later. Collaborate to establish Global Design Standards, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success. Audit and inspect Data Center & Edge sites to ensure standards are followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously propose improvements to existing designs and processes. Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices. Candidates must be responsive and communicate with technical teams to collect requirements and communicate with internal customers to describe features, technical designs and strategy. Identify and respond to risks and high-priority issues rapidly and effectively. Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time. Local travel up to 40% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers. Qualifications Basic: Experience in quality assurance engineering. Preferred: Experience directly related to the design or construction of data centers or critical infrastructure, or large-scale mechanical and electrical plants. About the Team and Culture: AWS values diverse experiences and inclusive culture; we encourage candidates to apply even if not all qualifications are met. AWS is an equal opportunity employer; Privacy Notice applies to data handling. If you require a workplace accommodation, visit the accommodations page for more information. Location: Dublin, County Dublin, Ireland Employment type: Full-time #J-18808-Ljbffr
Director, EMEA Data Centre Supply Solution Leader Job ID: 2874106 | Amazon Data Services Ireland Limited The AWS Data Center Planning and Delivery team is seeking an experienced, strategic executive to oversee the end-to-end delivery of data center supply across the Europe, Middle East, and Africa (EMEA) region. As the Director of EMEA Data Center Delivery, you will manage the teams that: Lead the development and communication of the comprehensive strategic infrastructure plan for all Amazon clusters in EMEA. This includes analysing market dynamics, customer needs, and growth scenarios to define the optimal blend of colocation and self-built data center capacity. Execute the strategic business development plan by partnering cross-functionally with key stakeholders (e.g. product teams, construction, engineering, energy procurement, public policy, legal, tax, economic development, etc.) to deliver new data center projects on time and to specification. Negotiate complex, multi-million-dollar contracts with developers, public authorities, and other partners, balancing the technical requirements of our engineering teams with the broader business objectives. Prepare and deliver high-level business reviews to senior leadership on project progress, financial approvals, and overall deal costs/benefits. Develop and maintain long-term strategic partnerships to support our key markets and ensure the continuity of data center supply. Effectively manage multiple concurrent, complex data center development projects across the EMEA region, proactively identifying and mitigating risks. BASIC QUALIFICATIONS Bachelor’s Degree in Real Estate, Engineering, Business, Mathematics, or equivalent 15+ years of critical operations or technology experience 15+ years leading and developing business development, site acquisition, procurement or finance teams Deep understanding of multiple project management methodologies and strategies Experience working in an international projects’ environment with diverse legislative requirements PREFERRED QUALIFICATIONS Master’s Degree in Engineering or Business Strong understanding of data center technologies Experience in management of complex, high value technology infrastructure projects Experience of leading matrixed teams and individuals across multiple locations Well organized and able to work effectively under time pressure Experience in managing data center infrastructure deployments A proven track record of securing Data Centre capacity including permitting and easements as required. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. #J-18808-Ljbffr
