Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning… As our Business Development Director, you will be results-driven and drive strategic growth through new business development and relationship management with regional airlines and or other customers. This role focuses on identifying opportunities, generating leads, and cultivating relationships to convert leads into partnerships. You will act as a key point of contact for airline clients, helping them navigate our solutions and improve their digital transformation journey. Proactively identify and generate new leads through research, industry events, and networking within the regional airline sector Collaborate with marketing and business development teams to create tailored campaigns aimed at attracting potential airline clients Drive business growth by securing meetings with decision-makers at regional airlines or other customers and progressing opportunities through the sales pipeline Client Relationship Management: Develop and maintain strong relationships with new and existing regional airline clients, acting as their trusted advisor for Digital, Cloud, and Data solutions Engage regularly with airline stakeholders to understand their business needs, provide product demonstrations, and position our solutions as their preferred choice Address client queries, resolve issues, and ensure high levels of customer satisfaction Sales Strategy & Execution: Develop and execute comprehensive sales engagement strategies to drive the growth of our Digital, Cloud, and Data Transformation services within the aviation industry or selected industry Lead the proposal and negotiation process, working closely with internal teams (e.g. Pre-Sales, Solutions, Legal) to craft compelling, tailored solutions for clients Monitor the competitive landscape, industry trends, and client needs to refine sales strategies and capitalise on emerging opportunities Revenue Growth & Reporting: Consistently achieve and exceed sales targets by expanding our presence with regional airlines or selected industry Prepare accurate forecasts, sales reports, and performance analyses for senior management to track progress and identify areas for improvement Work closely with the finance team to ensure proper invoicing and resolve any billing issues as required Required Skills: Proven experience in sales or business development, within the aviation sector or selling AWS Cloud services Demonstrable success in business development including New Logos and managing client relationships in a fast-paced environment Strong understanding of Digital, Cloud, and Data Transformation solutions Excellent communication, negotiation, and presentation skills, with the ability to influence key stakeholders at various levels of an organisation Self-motivated, target-driven, and capable of working independently whilst collaborating effectively with internal teams Ability to travel across Europe for client meetings and industry events as required Fluency in English; additional European languages would be advantageous What’s in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive rates based on experience Not for you? Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities. P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people. At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. Your personal data Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be: Used lawfully, fairly and in a transparent way Collected only for valid purposes and not used in any way that is incompatible with those purposes Relevant to the purposes we have told you about and limited only to those purposes Accurate and kept up to date Kept only as long as necessary for the purposes we have told you about Kept securely If you would like to contact us about your data, please use the following address: info@amach.com Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Notice Period * What is your notice period? What Salary are you looking for in GBP or Euros? Location * Where are you based? Customer Travel * Select... Are you able and willing to go customer site 1-2 days a week? We are always looking for great team members Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our values do not just define our business, they are not just Corporate jargon. They were there before we defined them. The values below are central to each one of us, and to each and every decision that we make as a team. Empowerment We identify and empower top talent. Quality We adhere to the highest standards, both internal and external. Integrity We honor our commitments to our customers and each other. Success We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people What to expect working for Amach These are a few of the things you can expect from a job with Amach… Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance Hear what our team thinks about working at Amach #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our Values The values below are central to each one of us, and to each and every decision that we make as a team. Empowerment We identify and empower top talent. Quality We adhere to the highest standards, both internal and external. Integrity We honor our commitments to our customers and each other. Success We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business. Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people. What to expect working for Amach These are a few of the things you can expect from a job with Amach: Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance #J-18808-Ljbffr
About us: Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. The Account-Based Marketing Lead will develop, execute, and optimise Account-Based Marketing / ABM strategies to support our sales goals in targeting commercial airlines worldwide. Working closely with the sales and product teams, the Account-Based Marketing Lead will craft personalised, data-driven campaigns that address the specific needs and attributes of our target market, drive pipeline growth and strengthen existing customer relationships. We are looking for an ABM Lead to join us and they can be located in Ireland or the United Kingdom. Key responsibilities & duties include: Develop and implement account-based marketing strategies with a key focus on 1:1 and 1:few approaches, working closely with sales to identify high-potential accounts and crafting personalised and engaging campaigns. Design and execute integrated Account-Based Marketing campaigns across multiple channels (e.g., email, digital, social, events) that align with the company's sales objectives. Partner closely with sales to craft and execute joint account plays that drive new POCs and generate new sales opportunities across multiple buying committees. Leverage analytics to track engagement, identify trends, and measure the impact of ABM programmes on driving engagement and new pipeline with target accounts. Use insights to facilitate data-driven conversations with key stakeholders across the organisation, including senior-level management. Collaborate with the wider management team to meet a set of agreed KPIs around account engagement and new pipeline development. Work with wider content and product teams to create personalised messaging, case studies, whitepapers, and presentations to engage target accounts effectively. Use Account-Based Marketing technology and related tools to create account segments, target effectively, and report on Account-Based Marketing impact. Manage Account-Based Marketing budgets and MarTech tools, ensuring ROI for each campaign and optimising spending across high-impact channels. Required Skills & Experience: Marketing experience, with a dedicated Account-Based Marketing role, ideally with a fast-paced, high-growth technology/software company. Deep understanding of Account-Based Marketing strategies and demonstrable experience specifically with 1:1 and 1:few approaches, along with experience using CRM ideally Salesforce, marketing automation e.g. HubSpot, Eloqua, and ABM platforms e.g. Demandbase, 6sense. Proven ability to work cross-functionally with sales and product teams, with experience in supporting sales through joint account plays that drive hyper-targeted engagement and accelerate new sales opportunities. Strong skills in analytics and reporting, with the ability to interpret data to optimise campaigns and facilitate data-driven discussions with stakeholders at all levels, including senior management. Demonstrated ability to meet and exceed Account-Based Marketing KPIs, particularly around account engagement and pipeline growth. Excellent communication and storytelling skills, able to craft compelling messages for different target personas and airlines. Familiarity with working in multiple markets across EMEA. What's in it for you: An opportunity to join a fast-growing company. Options for career advancement. Learning and development opportunities. Flexible working environment. Competitive rates based on experience. #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our Values Our values do not just define our business; they are central to each one of us, and to each and every decision that we make as a team: Empowerment: We identify and empower top talent. Quality: We adhere to the highest standards, both internal and external. Integrity: We honor our commitments to our customers and each other. Success: We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business. Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people. What to Expect Working for Amach These are a few of the things you can expect from a job with Amach: Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our Values The values below are central to each one of us, and to each and every decision that we make as a team. Empowerment We identify and empower top talent. Quality We adhere to the highest standards, both internal and external. Integrity We honor our commitments to our customers and each other. Success We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business. Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people. What to Expect Working for Amach These are a few of the things you can expect from a job with Amach: Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our Values The values below are central to each one of us, and to each and every decision that we make as a team: Empowerment: We identify and empower top talent. Quality: We adhere to the highest standards, both internal and external. Integrity: We honor our commitments to our customers and each other. Success: We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business. Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people. What to Expect Working for Amach These are a few of the things you can expect from a job with Amach: Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Founded in 2013, Amach is a Dublin-based cloud consultancy and delivery company with more than 250 staff worldwide. Specializing in cloud migration, optimization, and development, working with leading platforms like AWS. Our Values The values below are central to each one of us, and to each and every decision that we make as a team. Empowerment: We identify and empower top talent. Quality: We adhere to the highest standards, both internal and external. Integrity: We honor our commitments to our customers and each other. Success: We deliver success for our customers and our company. Our Vision To be the trusted partner of choice in driving & implementing digital strategies that allow our clients to innovate, transform & future proof their business. Our Mission To bring together a diverse team of technology specialists, with a hands-on approach, to deliver sustainable digital innovation across system, process & people. What to Expect Working for Amach These are a few of the things you can expect from a job with Amach: Competitive salary & rates Ongoing learning & development Support for career advancement Pension Health Insurance #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. The Data Quality Lead will be responsible for developing and implementing a comprehensive data quality strategy to ensure the organisation’s data is accurate, complete, and reliable. This role will involve establishing and enforcing data quality policies, standards, and procedures while collaborating with cross-functional teams to address and resolve data quality issues. The ideal candidate will have experience leading improvement initiatives, managing data quality tools, and mitigating risks, with knowledge of Monte Carlo Data considered an asset. Please note this is hybrid position and the successful candidate is expected to work from our customer's Dublin office at least once a week. Required Skills: Proven experience in data quality management, data governance or a related field Strong understanding of data quality frameworks, methodologies and best practices Experience in implementing data quality policies and procedures Demonstrated ability to lead cross-functional teams and manage improvement projects Familiarity with data quality tools and technologies Knowledge of Monte Carlo Data techniques is considered an asset Excellent communication and stakeholder management skills Analytical mindset with the ability to identify issues and develop effective solutions Strong leadership and problem-solving skills Attention to detail with a focus on data accuracy and reliability Proactive and results-oriented approach Excellent organisational skills and the ability to manage multiple projects simultaneously Monitoring and Reporting on Metrics: Define and monitor key data quality metrics to assess the effectiveness of the data quality strategy Develop regular reports and dashboards to communicate data quality performance and compliance to stakeholders Leadership of Improvement Initiatives: Lead and manage data quality improvement initiatives and projects to enhance data accuracy, consistency and completeness Champion continuous improvement initiatives and build a culture of quality across the organisation Guidance and Training on Best Practices: Act as a subject matter expert on data quality management, providing guidance and recommendations on best practices Develop and deliver training sessions and resources on data quality standards and practices to stakeholders Regular Assessments and Audits: Conduct regular data quality assessments and audits to identify gaps, inconsistencies, and areas of improvement Implement corrective actions and improvement plans based on audit findings Compliance with Data Quality Standards: Ensure compliance with relevant data quality standards, guidelines, and regulations Implement controls and processes to maintain adherence to regulatory and internal quality requirements Data Quality Tools and Technology Management: Manage and optimise data quality tools and technologies to automate data quality checks, monitoring, and reporting Stay up-to-date with emerging technologies and methodologies to improve data quality management capabilities Risk Identification and Mitigation: Identify data quality risks, such as inaccurate, incomplete, or inconsistent data, and implement mitigation strategies Establish and communicate risk management frameworks to minimise the impact of data quality issues What’s in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive rates based on experience At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. The primary purpose of the Incident Response Manager is to lead a cross-functional group of engineers, internal and external, to restore normal service operation and resolve disruption to service as quickly as possible, minimising any adverse effects on business operations. This ensures that the best possible levels of service quality and availability are returned and maintained. The successful candidate must be able to attend the office in Dublin at least once a week. Key Responsibilities: Establish and maintain the incident response plan and policy with the incident team Lead the incident management process and oversee team members involved in managing incidents, facilitating the decision-making and problem-solving process Gather information about the incident, including its nature, scope, and potential impact Determine the severity of the incident and activate appropriate response procedures Assemble a team of experts from various departments (e.g., IT, security, legal, public relations) to handle the incident Assign roles and responsibilities to team members Establish an effective communications plan for incidents Communicate effectively with stakeholders, including senior management and consumers of the service Provide regular updates on the incident's status and actions being taken Make timely and informed decisions to contain the incident and minimise its impact Allocate resources (e.g., personnel, equipment, budget) as needed to address the incident Coordinate the activities of various teams involved in the incident response Conduct a thorough review of the incident to identify root causes and lessons learned Establish and maintain the incident response plan and policy Capture and share knowledge about incidents to prevent future occurrences Update incident response plans and procedures based on the findings of post-incident reviews Required Skills: At least 5 or more years’ practical experience of Incident Management Frameworks in methodologies like ITIL, COBIT or DevOps-style incident and problem management processes Knowledge of configuration management processes Experience using incident and problem management tools, including ServiceNow and monitoring tools such as Cloudwatch, and alerting tools like OpsGenie, PagerDuty or similar Strong experience with knowledge supporting tools including SharePoint, JIRA and Confluence or similar, with the ability to learn new skills quickly Data analysis and reporting skills, with experience in tools such as PowerBI an advantage Broad experience of modern IT infrastructure and applications 5 or more years’ experience developing and implementing a comprehensive team-building strategy Analytical and critical thinking, emotional intelligence, and strong stress management, necessary for assessing a situation, making informed decisions, and handling the pressure of incidents Strong conflict resolution skills, to resolve disagreements efficiently without damaging relationships Experience in stakeholder management, with an ability to communicate across levels of an organisation Good understanding of the purpose and function of SLAs, to allow you to evaluate a team's performance and identify areas for improvement Proactive and adaptable to changing scenarios and requirements, and responsible and accountable for their actions and results Past experience in building Incident and Problem training processes for consumption of both tech and non-tech teams The ability to lead and motivate the incident team during stressful situations, provide guidance, and ensure that the team is working towards a common goal What’s in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive rates based on experience At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). If you would like to contact us about your data, please use the following address: info@amach.com Apply for this job * indicates a required field #J-18808-Ljbffr
Join one of the world’s fastest growing technical teams We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our candidates. Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning. The Service Introduction Lead is accountable for creating and maintaining a mature fit for purpose and scalable Service Introduction strategy, building awareness and a broad understanding of what good service introduction practices and usage look like. They work closely with their colleagues in both Delivery & Service Management, in particular Change Management, early in the development and delivery lifecycle to consider all potential dependencies and risks, helping teams to deliver without compromising on quality. The role is key in creating and building an end-to-end culture to ensure new or changed services are introduced smoothly, efficiently and with minimal disruption across our customer's technology. The successful candidate must be able to attend the office in Dublin at least once a week. Develop and establish a Service Introduction process, engaging with key stakeholders and establishing key relationships across business domains, which will support a successful rollout. Work with teams to develop a detailed plan for the introduction of new or changed services, which includes migration strategies, cutover plans, and rollback procedures. Conduct regular assessments of service readiness for deployment, considering factors like infrastructure availability, training completion, and testing results. Liaise with the delivery and programme teams to ensure the correct process and governance are followed, as per the agreed-upon plan, ensuring new or changing services have fully developed end-to-end Service Management Models based on agreed and defined Service Acceptance Criteria / Service Management requirements. Works closely with the Change Management function to ensure that all necessary steps in the process are authorised and implemented as per the approved plan, prior to changes proceeding. Conducts thorough reviews post deployment of a service, to identify lessons learned on the SI process and areas for improvement. Influence key stakeholders to ensure continual improvement plans are in place to address issues as they are identified. Provide necessary training and knowledge on the Service Introduction process to support teams pre, during and post flow, establishing an easily accessible source of material. Design, build and run regular reporting for both the Service Management leadership team and senior management, focusing on performance, including agreeing SLA’s, key metrics and other performance indicators relating to Service Introduction. Be responsible for the implementation and ‘landing’ of compliance or regulatory controls affecting the technology processes you oversee. Own continual service improvement for Service Introduction and actively contribute to CSI across the Service Management team. Identify and manage Service Management / Operational risks, facilitating the formal acceptance of risks for services by the service owner and business users. Deputise for the Service Manager when appropriate. Required Skills: 5 years+ experience in Operational strategy and Service Management, including: Demonstrable experience designing and delivering a Service Introduction strategy. Proficiency in managing outsourced service providers. Deep understanding of Service Level Agreements in line with broader business priorities. An ability to clearly articulate the analysis of service changes for the purpose of monitoring contract targets and objectives. Mature project management skills to plan, manage and monitor deliveries as they move through service introduction projects, with at least 3 years’ experience / exposure to methodologies like ITIL, ITSM & COBIT. Strong Experience with knowledge supporting tools including SharePoint, JIRA and Confluence or similar, with the ability to learn new skills quickly. Have a keen sense of what ‘quality’ is, to ensure a service or delivery meets high quality standards before launch. Data analysis and reporting skills, with experience in tools such as PowerBI an advantage. Broad experience of modern IT infrastructure and applications. Communication Skills: Excellent communication skills to effectively interact with stakeholders at all levels. Problem-Solving Skills: The ability to identify and resolve issues that may arise during the service introduction process. Practical working experience in a related Service Delivery Role. Ideally within an Operational Service Environment. A strong and proven understanding of best practises, tools, and techniques for across the lifecycle of service introduction, with ability to identify issues and improve these processes. The ability to make informed decisions, using the data and information available. Experience in stakeholder management, with an ability to communicate across levels of an organisation. Strong conflict resolution skills, to resolve disagreements efficiently without damaging relationships. Proficient in the purpose and function of SLAs, to allow you to evaluate a team's performance and identify areas for improvement. Flexible, with the ability to plan and organise and adapt as needed. Acute understanding and ability to demonstrate value measurement and optimisation, adapting to challenge, risk & active change management. Experience in the IT industry and / or aviation/travel industry advantageous. Knowledge and experience of GDPR regulations beneficial. What’s in it for you: An opportunity to join a fast-growing company. Options for career advancement. Learning and development opportunities. Flexible working environment. Competitive rates based on experience. At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. #J-18808-Ljbffr
