About Allianz: As a trusted insurance partner to over 700,000 customers in Ireland, Allianz has built a reputation for trust, integrity, and outstanding customer service for over 100 years. Role Summary: Manage broker relationships in the wider Dublin area / Leinster Region of Ireland, working mainly remotely with occasional office attendance. You will drive growth and retention, align with Allianz's strategic goals, and enhance broker relationships through proactive management. Key Responsibilities: Maximize growth and retention with brokers. Develop and implement strategic plans. Maintain productive relationships with key brokers. Deliver optimal outcomes in target segments. Conduct performance reviews of broker relationships. Analyse broker data for performance improvement. Promote the Allianz brand and provide market feedback. Drive continuous customer experience improvements. Required Experience and Qualifications: Minimum 5 years’ experience in General Insurance (Commercial). Proven track record of achieving goals. Excellent negotiation, communication and presentation skills. Experience in stakeholder management. Knowledge of commercial lines products. Full driving licence. 3+ years’ experience in Customer Relationship Management. Experience in Sales with a proven track record. Familiarity with local regulatory requirements. Relevant third level or postgraduate degree. Ideal Candidate Attributes: Build strong relationships with customers and colleagues. Use customer insights for journey improvements. Balance broker needs with Allianz's strategic objectives. Apply commercial acumen for profitable growth. Manage workload effectively using data and judgement. Embrace continuous improvement and feedback. Act with transparency and integrity. Communicate effectively with stakeholders. Follow through on commitments. Join Allianz and contribute to our legacy of trust and excellence. Regulatory Notice: This role is subject to Minimum Competency Code (“MCC”) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF4) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. 70317 | Sales & Distribution | Professional | Non-Executive | Allianz Ireland | Full-Time | Temporary Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years. We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, real dedication and teamwork. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role. The Opportunity We are now recruiting for a Claims Handler to join our First Notification of Loss Team. While the role is officially based in Elm Park, Dublin 4, the team currently upholds a flexible way of working with a hybrid work model. We are looking for a great communicator who will collaborate with a specialist team of claims handlers to ensure our policyholders receive best in class advice and outstanding customer service throughout. Insurance experience is not necessary to succeed in this role! If you are a friendly, energetic and positive individual who is eager to start a career in Insurance, please apply for this role. Opportunity within the role You will join a team of experienced claims handlers who will be there to support you in achieving your goals and develop your expertise. You'll benefit from ongoing training to ensure you're always up to date with the latest policies and procedures to deliver the best service possible. We will provide full financial support to pursue insurance qualifications. Get to know the insurance industry from inside one of Ireland’s most trusted Insurance providers. Access a wide range of career development opportunities. Key Responsibilities Taking a high volume of inbound calls from customers regarding new claims from first notification. Processing new claims, ensuring information is logged accurately and in full. Providing a positive and reliable claims service to our customers, ensuring their cases and individual queries are dealt with efficiently and with empathy. Updating claims records with relevant documents, and supporting the motor damage team with handling tasks, transactions and decisions. Positively engage in coaching and development conversations to ensure you achieve agreed metrics. Comply with the Financial Regulator’s Minimum Competency Code, Consumer Protection Code and any other relevant regulation. Experience and Qualifications A minimum of 1 year’s experience working in a Sales/Customer environment. Positive mindset and willingness to pursue insurance qualifications (APA/CIP). APA in General Insurance is a relevant insurance qualification to meet MCC requirements. 1 year’s experience in a Claims Handling Customer facing role. Relevant third level qualification. Regulatory Requirement This role is subject to Minimum Competency Code (“MCC”) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-5&6) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. 70655 | Customer Services & Claims | Professional | PG07 | Allianz Ireland | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
Responsibilities will include, but are not limited to, the following: Analyse claims data and risk factors to forecast future claims levels and set insurance premiums. Evaluate and issue quotes for corporate insurance schemes in accordance with company underwriting guidelines, pricing methodologies and other relevant regulations. Gather and review background information in order to effectively assess risk. Collaborate with Sales and Relationship Management teams throughout contract renewals and tenders to reach target KPIs, while maintaining underwriting standards. Prepare and issue client utilisation reports, including commentary and explanation of observed trends and scheme performance. Act as a technical referral point for other areas of the business in relation to all Underwriting queries. Form own opinions on requests and make sound underwriting decisions, within authority limits. Take ownership of queries received within the team and deliver a quality service and response time to colleagues. Represent Underwriting team on strategic projects, as needed. Comply with company standards in respect of documentation and file management. Update and maintain work activity reports for Management. MINIMUM REQUIREMENTS Experience (minimum of c.3 years) in Underwriting position in relevant line of business. Proficiency in MS Excel is essential. Proven track record of successful negotiations with large corporate clients. Proven ability to work well as part of a team and communicate effectively with others. Preferably Degree and / or professional insurance qualification (e.g. CII). BEHAVIOURAL REQUIREMENTS Strong attention to detail, time management and communication skills. Ability to produce quality output within tight time frames and simultaneously. Professional written and verbal communication and interpersonal skills. BEHAVIOURAL COMPETENCIES Customer focused. Strong attention to detail, analytical and problem-solving skills. Ability to explain and defend pricing analysis and decisions. Ability to collaborate with stakeholders from other departments. Ability to prioritise workload and manage time effectively. Highly developed interpersonal and communication skills (verbal and written). Ability to work effectively within a team environment. Honesty and Integrity. A willingness to learn and develop. REPORTING LINE The position reports functionally to the Group Underwriting Manager, Allianz Partners. 62832 | Underwriting | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent #J-18808-Ljbffr
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 83 million private and corporate customers and its 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry. Allianz Partners (AzP) provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Care are specialist areas combining forces to push boundaries and create tomorrow’s solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us. The purpose of the role is to perform underwriting for new business & renewals. The position reports into the Group Underwriting Manager, Allianz Partners. What you will do Evaluate and issue quotes for corporate insurance schemes in accordance with company underwriting guidelines, pricing methodologies and other relevant regulations. Analyse claims data and risk factors to forecast future claims levels and set insurance premiums. Gather and review background information in order to effectively assess risk. Collaborate with Sales and Relationship Management teams throughout contract renewals and tenders to reach target KPIs, while maintaining underwriting standards. Prepare and issue client utilisation reports, including commentary and explanation of observed trends and scheme performance. Act as a technical referral point for other areas of the business in relation to all Underwriting queries. Form own opinions on requests and make sound underwriting decisions, within authority limits. Take ownership of queries received within the team and deliver a quality service and response time to colleagues. Represent Underwriting team on strategic projects, as needed. Comply with company standards in respect of documentation and file management. Update and maintain work activity reports for Management. What you will bring Experience (minimum of c.3 years) in Underwriting position in relevant line of business. Proven track record of successful negotiations with large corporate clients Proven ability to work well as part of a team and communicate effectively with others. Preferably Degree and/or professional insurance qualification (e.g. CII) BEHAVIOURAL REQUIREMENTS Strong attention to detail, time management and communication skills. Ability to produce quality output within tight time frames and simultaneously. Professional written and verbal communication and interpersonal skills. BEHAVIOURAL COMPETENCIES Strong attention to detail, analytical and problem-solving skills Ability to explain and defend pricing analysis and decisions. Ability to collaborate with stakeholders from other departments Ability to prioritise workload and manage time effectively Highly developed interpersonal and communication skills (verbal and written) Ability to work effectively within a team environment Honesty and Integrity A willingness to learn and develop. What we offer The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered. 60866 | Underwriting | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow. #J-18808-Ljbffr
Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Policy Management Officers to join our multicultural team based in Dublin 12. The role of the Policy Management Officer involves working in a fast-moving environment and administrating a portfolio of Corporate Clients. The role provides candidates with the opportunity to be the "face" of our company, working with our colleagues to ensure that we exceed the requirements of the client or brokers on the administration and renewal of their contracts. What you do Your key responsibilities: Be a strong team player with good communication skills. Ability to be flexible and open to learning new skills. Respond to requests from external and internal clients through email within our 24 hour service level agreements (SLA). Process 40+ emails per day and work on additional tasks. Act as the main point of contact for assigned group schemes, Sales Managers & brokers. Build positive and professional working relationships with internal clients. Be courteous in your verbal and written communication and ensure that your message is clear and complete. Demonstrate a cooperative spirit and contribute to a positive and supportive working environment. Responsible for the policy management of small, medium and large corporate clients. Follow department and company procedures in relation to anti-corruption and fraud, complaints handling, and data protection. Aim to achieve a first-time resolution when communicating via email or phone. Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements. What you bring 1-2 years’ experience in a Policy Management/Administration role in the Insurance/Financial Services sector or previous experience in a customer-focused role in an administrative capacity. Experience working in a pressurized environment with tight deadlines. Strong knowledge of Microsoft Office (Excel, Word). Experience in a customer and quality-focused environment, producing accurate work within team turnaround times. Fluent in English and German. Our employees play an integral part of our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions. We enjoy being part of their journey. We are there to empower you and your professional and personal goals, and for that reason, here are some of our benefits: Dynamic and multinational working environment. Trainings and programs dedicated to learning and development (e.g. free access to LinkedIn Learning). A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance, etc. Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited number of days per year abroad. Discounts on Allianz Partners products. Modern offices. As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people, and we are committed to diversity and inclusivity. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! For more information, please visit: www.allianzcare.com #J-18808-Ljbffr
We are Allianz Partners. The leader in assistance and insurance solutions in the areas of health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the Health line of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24. The Health line of business provides international health, life and disability insurance and other employee benefits, health services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customers. What you do Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement. Your key responsibilities: Responding to queries regarding cover, claims, hospitalisation, complaints Commit to the department's service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2% Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients Assist our in-house medical team in coordinating client’s hospital admissions, evacuations, repatriations and other cases as required Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention What you bring Experience in a customer focused role, in an administrative capacity Previous experience in call centre environment would be beneficial. Experience working in pressurized environment with tight deadlines. Strong Knowledge of Microsoft Office (Excel, Word). Applicants must be flexible to work within our rotating shift patterns Valid EU work permit with the ability to work full time year round. Fluency in English and second language (French). What we offer: Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits: Dynamic and Multinational working environment Trainings and programs dedicated to Learning and Development (e.g. free access to LinkedIn Learning) A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc. Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad. Discounts on Allianz Partners products Modern Offices Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years. We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, real dedication and team work. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role. The Opportunity We are looking for a Motor Damage Claims Handler to join our Allianz Motor Claims Damage Team. We are looking for a candidate who is passionate about delivering the best customer service in the market, every day. Reporting to the Motor Damage Manager, you will manage a portfolio of claims, ensuring they are fully and fairly investigated and settled efficiently. Previous Insurance experience is not necessary as you will be joining a team ready and willing to support you in relation to any technical queries you have, and together with your Team Manager, support your development and the delivery of overall team goals. We are embarking on a transformation journey in Allianz Claims, so this is a really exciting time for you to join our team and develop a highly rewarding career with us. While the role is officially based in Elm Park, Dublin 4, the team work a hybrid working model. Key Responsibilities Analysis of first notification of Own Damage and Third Party liability claims Pro-active treatment and settlement of claims Management of a claims portfolio, and handles all claims within the all appropriate service levels, and in a compliant manner Identification of potentially fraudulent cases and recovery cases Ability to work flexibly in the Motor Claims Team to meet customer needs Requisitions and may authorise cheques as required within company guidelines Undertakes special projects or assignments as required Experience & Qualifications A minimum of 1 years’ experience within a Financial Services role Experience in a Customer facing role, maintaining standard of quality whilst providing superior Customer Service Demonstrated ability to communicate and influence internal and external customers Experience in a Motor Claims Handling Customer facing role Completed an APA, CIP or a relevant insurance qualification to meet MCC requirements Relevant third level qualification MCC qualified/ grandfathered in Personal & Commercial Lines (see below) Regulatory Notice This role is subject to Minimum Competency Code (“MCC”) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF 5,6 ) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. Allianz plc. is regulated by the Central Bank of Ireland. 70662 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role. We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, real dedication and teamwork. Our people have a commitment to excellence and a willingness to face new and exciting challenges. During the initial onboarding period, you will be given extensive training in the office. While the role is officially based in Elm Park, Dublin 4, the team work a hybrid working model. If you are working within insurance and interested in a career in Claims, this is the role for you! Key Responsibilities: As a Claims handler you will be expected to: Deliver excellent standards of customer service through high quality and efficient handling of policyholders claims. Registration, handling and settlement of household and commercial property damage claims and personal accident claims. Accurate and comprehensive recording of all transactions and decisions. Compliance with company quality standards. Compliance with financial services authority requirements for claims handling. Achievement of agreed targets in relation to settlement rate, calls answered and completions. Liaising with others to obtain and deliver information that is critical to service and control of claims costs. Be aware of fraud indicators to identify potential fraud cases and escalate them to the relevant personnel in our Fraud Investigation Unit (FIU). Ensure the recovery procedure is adhered to on any property recovery/potential recovery case. Key Requirements / Skills & Experience: Minimum 1-2 years’ experience in a phone based or call centre environment. Skilled communicator & negotiator, with ability to work on initiative and manage own time effectively. Relevant third level qualification. Experience in a claims role preferably property claims. Studying towards an APA, CIP or a relevant insurance qualification to meet MCC requirements. Experience in Property (commercial or household) Claims handling. Regulatory Notice: This role is subject to Minimum Competency Code (“MCC”) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-5, 6) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. 66717 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 83 million private and corporate customers and its 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry. Allianz Partners (AzP) provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Care are specialist areas combining forces to push boundaries and create tomorrow’s solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us. This role will be responsible for the Program Management of key growth initiatives for individual and small group business, reporting to the Head of Individual and Small Groups (ISG). The ISG department is responsible for the on-boarding and management of full medical underwritten retail health insurance business, and includes the functions of Sales Support, Medical Underwriting, Sales, and Broker Account Management, operating in 7 business languages (English, French, German, Spanish, Italian, Portuguese and Mandarin). We are looking for a Program Manager to lead the ISG strategic growth program across the full value chain including product, processes, pricing, systems and tools, global markets and sales including distribution strategies, lead generation, automation and optimization, data & analytics and operations. You’ll play a key role in supporting the business to design and execute its growth strategies, and also represent ISG as an SME in key change forums and governance forums. As part of the role, you will need to finalize the business case, working closely with subject matter experts and leading workshops. The role is a hands-on role, requiring you to roll up your sleeves and support the business achieve its growth ambitions by actively supporting the growth initiatives and change management. This role provides the unique opportunity to work with ISG Managers, regional sales managers and representatives, and subject matter experts, on a global, regional, and local level, across sales, product, proposition, marketing, pricing, and operations. What you will do Develop detailed program map of activities to support the execution of the ISG Growth strategy Plan, co-ordinate and implement a suite of change and transformation initiatives Develop a communication plan for all key stakeholders to update and advise latest progress across the topics Represent ISG liaising with, and influencing product, proposition, pricing and marketing to drive efficiency and represent the customer/broker view Be accountable and take ownership for deliverables with the ability to prepare proposals and communicate recommendations for Senior Management review Develop business cases for review and approval to support implementation ensuring sufficient resources to deliver strategic objectives for the team Coordinate and develop impact analysis to drive prompt decision making Be able to effectively and efficiently communicate with and influence cross-functional teams towards delivery without direct reporting line responsibility Foster strong working relationships with senior internal and external stakeholders Develop reporting suite for management highlighting achievements, deliverables, issues, and opportunities Drive and challenge business units on how they will successfully roll out requirements Continually assess the business cases and the strategic alignment of projects Identify areas for improvement and lead and support the rollout of agreed improvements Manage critical projects from concept through to implementation, ensuring delivery on-time and to budget Ensure project methodologies (Waterfall and Agile) are followed including, managing and driving the schedule, risk and issue management, scope change management Ensure user acceptance testing for any change is supported, meets requirements and ability to communicate results (positive and negative) effectively. Attend client and broker meetings and visits, as and when required. What you will bring 10+ years’ experience of delivering projects in a fast-paced commercial environment Ability to work effectively in ambiguous situations, work under pressure and to tight timelines and work independently with minimal supervision Proven track record of delivering complex cross-functional business projects within established timeframes and budget Customer focused, with strong commercial acumen, and team player Solution oriented, results driven, with strong analytical and problem solving skills Experience of leading cross-functional project teams across multiple geographic borders and time zones Ability to think strategically and identify cross-functional integration requirements Strong organization, negotiation and influencing skills Excellent spoken and written communication skills with the ability to deal confidently and appropriately with people at all levels of the organization. Proficiency in MS Word, MS Excel, MS PowerPoint, MS Visio, MS Project Fluency in English Fluency in another language desirable What we offer The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered. #J-18808-Ljbffr
We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 22,000 employees across 78 countries. The People & Culture Specialist will have responsibility to counsel and coach managers in all matters relating to HR policies, processes, procedures and systems. The candidate will be required to partner with the business on performance improvement plans, employee relations, operational workforce issues, employee engagement and health and wellbeing initiatives. The People & Culture Specialist will build and develop collaborative relationships with managers and employees at all levels to provide appropriate support and guidance. They will work with and support our Employee Relations Lead along with our People & Culture In-Country Team in Ireland when required. This position is forty hours per week working hybrid home and office. However, due to the nature of this role hours may vary in line with the needs of the business. What You’ll Do: Responsibilities will include, but are not limited to, the following: General: Foster and sustain strong relationships with managers and employees, delivering a proactive and trustworthy service on various employment matters while appropriately questioning and challenging when necessary. Support the People & Culture team with the full employee lifecycle activities, from onboarding through to exit. Build strong working relationships with all People & Culture colleagues, collaborating to deliver the best possible HR service to the business. Actively contribute to identifying and implementing more efficient ways of working. Monitoring, reviewing and updating all HR policies and Employee Handbook and ensuring these are in line with current legislation. Employee Relations and Advisory: Provide guidance and support to managers and employees on best HR practice and HR policies and procedures. Assist with employee relations and advisory matters, such as maternity and family-friendly processes, performance management, absence, disciplinary actions, grievances, and restructures. This involves attending meetings, taking notes, and leading when appropriate. Provide coaching and training to managers on effective employee relations practices, conflict resolution, and performance management. Leverage HR management information to identify areas of concern and guide managers in engaging more effectively with people processes. Stay updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks. Assist with the preparation of files for the Employment Tribunal and the Workplace Relations Commission. Prepare Data Subject Access Requests. Update relevant HR systems with policy updates as required. Collate reports relating to absence and employee relations matters on a monthly basis. Support the Employee Relations Manager with the current case load as requested. Employee Engagement: Lead and implement engagement initiatives in key areas such as wellbeing, Diversity and Inclusion and Sustainability on behalf of the People & Culture team. Represent Ireland team on all group engagement projects and activities. Other: Promote HR best practice within the business to help influence proactive, positive steps to enhance company culture. Participate in HR Information Systems projects and take ownership of specific initiatives. Manage Contracts of Employment administration. Support the Country People & Culture team in day-to-day operations. Support audits and compliance related activities. Manage or assist with relevant ad-hoc projects as required by the People & Culture Country Lead. Other tasks and responsibilities as may reasonably be expected. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. What you will bring: To be successful in this position you will need to have the following skills/ experience: Well presented in line with working within a corporate environment. Special Skills and Knowledge: Strong knowledge and conversant with employment legislation. Proven experience of working in a generalist HR/People and Culture role within a commercial environment. Excellent organisational and administrative skills. Strong communication, interpersonal and influencing skills with the ability to build strong working relationships with colleagues. Experience of advising and dealing with senior management. Demonstrable experience in Employee Relations, working within a fast moving environment. Intermediate to advanced skills in Excel, Word & PowerPoint. Relevant HR/Business Degree and/or relevant experience. CIPD Qualified (CIPD Associate or above preferred). Law Degree NFQ Level 8. Masters in Human Resources Management NFQ Level 9. Ability to think strategically with strong business acumen. Ability to demonstrate resilience and tenacity when under pressure. Flexible and adaptable to changing situations whilst working within a team. Self-motivated, meticulous / thorough. Ability to prioritise and manage a varied workload. What We Offer: Work-Life Balance: We understand that flexibility matters. Collaborative Environment: You'll be part of a team that thrives on support, collaboration, and achieving shared goals. Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications. Investments for the future: Access to pension/ savings plans/ Allianz products. Shared success: Company share purchasing plan. Support for what matters: Mental health and wellbeing program. … and so much more! 60088 | Human Resources | Professional | Non-Executive | Allianz Partners | Full-Time | Temporary Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr
