An international enterprise company in Dublin is seeking a Trust and Safety New Associate to enhance online content safety. Responsibilities include reviewing and classifying user content, resolving issues, and participating in training. The role requires emotional resilience and strong communication skills, with flexibility for changing work hours. Previous experience in customer service or content moderation is a plus. This position offers opportunities for career progression and training. #J-18808-Ljbffr
A leading consulting firm in Dublin seeks an Ad Sales Account Manager to manage and grow a portfolio of SMB advertisers. This role requires strong communication skills and experience in inside sales or account management. You will engage clients through outbound calls and consult on advertising solutions. Fluency in Portuguese and English is essential. Join a dynamic environment where you can enhance your skills and contribute to client success. #J-18808-Ljbffr
Role Overview The Ad Sales Account Manager is responsible for managing and growing a portfolio of SMB advertisers through consultative selling, structured pipeline execution, and disciplined account management. You will act as a trusted advisor to advertisers, helping them achieve business outcomes through campaign optimization, education, and data-driven recommendations. Success in this role requires strong communication skills, sales discipline, comfort with outbound activity, and the ability to operate in a fast-paced, metrics-driven environment. What You Will Be Doing Sales Execution & Customer Engagement Act as the first point of contact in the sales and account management process Manage a portfolio of SMB advertisers with responsibility for revenue growth and retention Engage existing and prospective clients via warm outbound calls, email, and follow-ups (40–50 calls per day) Qualify inbound and outbound leads and progress opportunities through the sales funnel Identify advertiser needs and recommend appropriate advertising products and solutions Support advertisers through consultation, education, campaign optimization, and performance review Pipeline, Productivity & Discipline Maintain a structured and accurate pipeline within CRM (Salesforce or equivalent) Meet defined daily and weekly activity expectations (calls, emails, follow-ups) Adhere to SLA standards for lead response, advertiser follow-up, and renewals Ensure high-quality documentation of customer interactions, opportunities, and next steps Contribute to forecast accuracy through disciplined opportunity management Quality, Compliance & Continuous Improvement Deliver customer interactions that meet quality standards across calls and written communication Follow agreed turnaround times, internal processes, and data/privacy requirements Identify inefficiencies in workflows and proactively suggest improvements Recognize trends, patterns, and recurring issues and escalate to team leadership Act as a positive brand advocate through professional, ethical, and customer-centric behavior Your Background Required Experience & Skills 2+ years experience in inside sales, account management, or customer engagement Experience with outbound calling or proactive customer contact (sales or service) Fluent Portuguese and English (spoken and written) - C1 level Completed High School Diploma (Irish Leaving Cert or equivalent) Strong verbal and written communication skills with high emotional intelligence Comfortable working to targets in a performance-driven environment Strong organizational skills with attention to detail Preferred Qualifications Experience in digital advertising, media sales, SaaS, or platform-based environments Familiarity with CRM systems (Salesforce preferred) and sales engagement tools Strong affinity for social media platforms, digital trends, and pop culture Cultural awareness of the market or region supported Mindset & Behaviours Customer-centric and solution-oriented Resilient, proactive, and self-driven Data-aware and receptive to coaching and feedback Adaptable and eager to learn new products, tools, and sales methodologies Collaborative team player who thrives in fast-paced environments #J-18808-Ljbffr
Position: Trust and Safety New Associate - Lithuanian - CL13 Location: Dublin, Ireland - Dublin 3 Contract: Full-time role 40 hours per week, 12 month contract (with view to extension) Work Hours: Must be flexible to work in a 24/7 environment Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text‑based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Responsibilities Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team. Serve as an advocate for the user community. Participate in process improvement initiatives that improve quality and efficiency of work. Participate in continuous training programs and workgroup discussions for optimal development in the role. Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Shift timings/requirements to work weekends and holidays. Ability to work differing rotations/shifts and non‑standard work hours. Over 18 years of age. Qualifications Strong coping, emotional resilience, and stress‑management skills. Excellent comprehension, communication, and English language skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong attention to detail. Comfort synthesizing and analyzing information from multiple streams. Strong critical thinking and decision‑making skills. Deep familiarity and passion for the internet, internet platforms, and internet culture. High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported. Ability to work well individually and as part of a team. Flexibility in meeting changing business needs in a fast‑paced environment. Commitment to quality, efficiency, and effectiveness. Previous business process outsourcing, customer service, or content moderation experience is a plus. Benefits Working for an international enterprise company Great training Company social events Opportunities for career progression Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment that you are fit to work night shifts. #J-18808-Ljbffr
We’re looking for an API Sales Representative with strong experience selling consumption‑based, cloud, or AI products to join our growing sales team. This role is designed for sellers who understand usage‑driven revenue models, complex technical buying journeys, and long‑term customer value creation, not traditional SaaS bookings alone. In this role, you’ll work with developers, product teams, and technical decision‑makers to understand their integration needs and guide them toward the right API solutions to help their organizations innovate. You’ll be responsible for managing the full sales cycle from prospecting and technical qualification to closing deals, all while providing an exceptional customer experience. If you’re passionate about cloud infrastructure, AI, APIs, developer ecosystems, and helping businesses build with cutting‑edge technology and you love working toward ambitious goals, we’d love to meet you! Responsibilities Drive new business acquisition by making outbound calls, emails, and leveraging digital channels to engage technical and product‑focused prospects. Own complex, multi‑stage sales cycles focused on API adoption, usage ramp, and long‑term consumption growth rather than one‑time booking. Forecast, manage, and optimize usage‑based pipeline, incorporating expected consumption, expansion paths, and customer growth signals. Qualify leads through consultative and technical conversations to understand integration requirements, engineering constraints, and business objectives. Position API solutions in the context of cloud compute, AI/data workloads, and developer ecosystems. Own the full sales cycle from lead generation to deal closure, ensuring prospects clearly understand API capabilities, pricing, and implementation paths. Collaborate closely with Solutions Engineering to run successful demos, proofs of concept, or technical deep dives. Consistently achieve and exceed monthly sales targets and performance KPIs. Work cross‑functionally with marketing, product, engineering, and customer success to ensure customer satisfaction and long‑term adoption. Maintain accurate and detailed records of sales activity, qualification notes, pipeline stages, and forecasts in Salesforce (or other CRM tools). Stay current on product updates, API documentation, rate limits, security considerations, and competitor offerings to effectively position our solutions in the market. Translate customer feedback into insights that help improve APIs, developer experience, and GTM strategy. Basic Qualifications Completed high school diploma (Irish Leaving Cert or equivalent). English C1 & French C1. Qualifications Proven experience in inside sales, outbound sales, SDR/BDR progression, or technical account management. Proven experience selling consumption‑based or usage‑driven products (e.g., cloud compute, APIs, AI services) rather than pure SaaS subscription booking. Strong communication skills with the ability to simplify technical concepts for diverse audiences (developers, product managers, business leaders). Comfort discussing APIs, integration workflows, and basic technical architecture—no coding required, but technical aptitude is essential. Driven, goal‑oriented, and effective in a fast‑paced, high‑volume environment. Customer‑centric mindset with the ability to build trust quickly and guide technical buyers through a decision process. Familiarity with SaaS products, cloud platforms, or developer tools is preferred. Experience applying sales qualification methodologies (e.g., BANT or similar). Experience using Salesforce or other CRM systems is a plus (but not required). #J-18808-Ljbffr
A multinational consulting firm in Dublin is seeking a Trust & Safety New Associate fluent in German. In this full-time role, you will review and classify online content to ensure safety and adherence to client guidelines. Responsibilities include investigating issues raised by users and participating in ongoing training. The ideal candidate will have strong coping and communication skills, attention to detail, and flexibility in work hours, including weekends and holidays. Benefits include career progression opportunities and training. #J-18808-Ljbffr
A global consulting firm is seeking a Trust & Safety Agent in Dublin. The role involves reviewing user-generated content and managing case queues. Candidates must have strong English skills, emotional resilience, and the ability to handle sensitive material. This is a fully onsite position that requires working rotating shifts. Ideal for individuals with a keen interest in internet culture and customer service experience. #J-18808-Ljbffr
Overview The Sales Team Lead is responsible for driving revenue growth through the effective leadership of a high-performing sales team. This role combines people leadership, pipeline discipline, and consultative selling. Working closely with Sales Managers and cross-functional partners, you will lead a team of Sales Executives across SMB and Mid-Market segments, ensuring consistent execution, strong productivity, and reliable quota attainment. Success in this role requires commercial acumen, operational rigor, and a data-driven leadership mindset. You will act as both a people leader and deal sponsor, ensuring excellence across revenue delivery, activity standards, quality, and forecast accuracy. Responsibilities Sales Leadership & Team Performance: Lead, coach, and performance-manage a team of Sales Executives across SMB and Mid-Market segments Own team-level quota attainment, pipeline coverage, forecast accuracy, and productivity KPIs Set clear daily, weekly, and monthly performance expectations (e.g. outreach volume, pipeline progression, SLA adherence) Run a structured inspection cadence including pipeline reviews, call coaching, and quality scorecard reviews Drive effective onboarding and ramp programs aligned to seller experience levels Create individualized performance plans to support continuous development and progression Pipeline & Revenue Execution Drive disciplined opportunity qualification using structured sales methodologies (e.g. BANT, MEDDICC-lite) Ensure consistent outbound and inbound execution across calls, email, and sales engagement tools Enforce SLA standards for lead follow-up, advertiser responsiveness, and renewal coverage Maintain strong CRM hygiene, clean pipeline management, and accurate forecasting Consistently deliver against revenue targets and team quota commitments Strategic Deal & Account Leadership Act as deal sponsor on complex or high-value opportunities Guide commercial structuring, pricing conversations, and objection handling Partner with internal teams (e.g. Product, Measurement, Policy, Ops) to align with goals Support sellers in translating campaign performance data into clear ROI-driven narratives for customers Quality, Compliance & Governance Uphold quality standards across sales calls, advertiser communications, and CRM documentation Ensure adherence to internal policies, advertising standards, and data/privacy requirements Monitor outreach productivity, SLA compliance, and audit readiness Drive accountability across reporting accuracy and operational discipline Ideal Profile Experience Requirements 4+ years of experience in sales, lead generation, or digital advertising 1–2+ years experience in a team lead or people management role Proven success managing performance in high-velocity, metrics-driven sales environments Mandatory Qualifications Consistent track record of quota attainment (individual and/or team) Experience in digital advertising, media sales, SaaS, or platform-based sales Strong CRM expertise (Salesforce preferred) Experience using sales engagement and prospecting tools English proficiency at C1 level or higher Commercial & Analytical Skills Strong understanding of sales fundamentals (performance, ROI, measurement) Ability to coach consultative, value-based selling conversations Data-driven mindset with confidence using reporting and analytics tools Comfortable engaging both SMB and senior stakeholders Mindset & Behaviours Performance-driven and highly accountable Structured, organized, and operationally disciplined Customer-centric and outcome-focused Comfortable leading through change in fast-paced sales environments #J-18808-Ljbffr
A leading technology consulting firm in Dublin is seeking an API Sales Representative to join their sales team. The candidate will drive new business acquisition by engaging technical prospects and managing the sales cycle for API solutions. Responsibilities include collaborating with engineering, achieving sales targets, and maintaining sales activity records. The role requires proven experience in sales, strong communication skills, and a customer-centric mindset. Fluency in English and Arabic is essential. #J-18808-Ljbffr
A global consulting firm is seeking an API Sales Representative to join their Dublin team. You will be responsible for driving new business acquisition through outbound sales efforts and managing complex sales cycles focused on API solutions. Ideal candidates have experience selling consumption-based products and possess strong communication skills. This role is about guiding technical buyers and ensuring exceptional customer experiences while achieving monthly sales targets. #J-18808-Ljbffr
