Job Title: Claims Handler - Liability Location: Dublin City Working Model: Hybrid (two days in the office post-initial training period) Abrivia are currently recruiting for a Claims Handler to join our client within the insurance sector. This role focuses on managing a portfolio of Public and Employers Liability claims at the pre-litigation stage, ensuring efficient and cost-effective resolution. Working as part of an established claims team, the successful candidate will take ownership of claims from initial assessment through to settlement, engaging with key stakeholders and applying strong technical judgement. This position suits a claims professional with pre-litigation experience who is confident managing liability claims and delivering strong customer outcomes. Your Role Manage a portfolio of pre-litigation liability claims from notification through to settlement. Assess liability, set reserves, and apply appropriate claims strategies. Engage with claimants, legal representatives, and service providers to progress claims. Identify and pursue settlement opportunities to achieve timely resolutions. Negotiate settlements while maintaining cost control and service standards. Monitor claims to ensure compliance with regulatory and internal requirements. Contribute to team performance, fraud awareness, and continuous improvement initiatives. Your Skills Minimum CIP qualified (or working towards) with relevant insurance experience. Proven experience handling pre-litigation liability claims, ideally Public and Employers Liability. Strong negotiation and decision-making capability. Good understanding of claims processes, policy coverage, and regulatory requirements. Strong communication and organisational skills. Detail-oriented with the ability to manage a busy caseload. Customer-focused with a proactive and professional approach. Should this position be of interest to you please call Jordan at . Applications are in strict confidence.
Client Service Executive - Life & Pension Waterford | Hybrid Our client, a leading global brokerage within Life, Pensions and Employee Benefits, is currently seeking a Client Service Executive to join their Dublin team. This is an excellent opportunity for someone with experience in pensions, group risk, or employee benefits to join a high-performing, collaborative environment, supporting a strong portfolio of corporate clients. You will work closely with Consultants and play a key role in delivering high-quality, end-to-end service across benefit schemes. This role offers strong exposure across client servicing, operations, and insurer engagement, with the opportunity to build your expertise across pensions and group risk in a well-established and growing business. Key Responsibilities * Support Corporate Consultants in the day-to-day servicing of corporate clients * Manage benefit reviews, renewals, and ongoing client queries * Liaise with insurers and providers to resolve issues and ensure seamless service delivery * Oversee claims and underwriting processes, ensuring timely and accurate outcomes * Identify service gaps and implement improvements to enhance client experience * Build and maintain strong relationships with insurers and internal stakeholders * Ensure compliance with regulatory requirements and internal procedures * Contribute to ongoing process improvements and operational efficiencies About You * 2 years experience + within pensions, life, employee benefits or group risk (broker or consultancy experience ideal) * Strong client servicing and operational experience * QFA qualified or working towards * Excellent communication and relationship management skills * Highly organised with the ability to manage multiple priorities * Proactive, solutions-focused, and keen to develop within the sector If this opportunity is of interest, please contact Honor for a confidential discussion. Skills: Life Pensions Wealth Investments Client Services Executive
Abrivia is seeking a Strategic Business Development Representative to join their Dublin team, focusing on the Nordic market. The role requires fluency in Swedish or Norwegian and offers an opportunity to engage with mid-market organizations to drive AI-driven business transformation. Candidates should have 1-3 years of sales experience, strong communication skills, and preferably some background in SaaS or technology. Benefits include a competitive bonus, pension, and healthcare offerings. #J-18808-Ljbffr
Job Title: Strategic Business Development Representative - Nordics Swedish or Norwegian Speaking Job Location: Dublin City (fully onsite) Salary: DOE + bonus, pension, healthcare Contract: 12-month FTC with a view to permanency Join the Next Wave of AI-Driven Business Transformation We're looking for an ambitious Swedish or Norwegian-speaking sales professional to join our Dublin team and help drive growth across the Nordic region. This is an opportunity to step beyond traditional outbound sales and become part of a consultative commercial team focused on helping mid-market organisations understand how AI, data, and digital technologies can solve real business challenges. You'll work with senior decision-makers across Sweden, Norway, and the wider Nordic market-opening strategic conversations, identifying transformation opportunities, and building high-quality commercial pipeline. If you're naturally curious, commercially driven, and enjoy engaging business leaders in meaningful conversations, this role offers the chance to build a strong career in enterprise technology sales. What You'll Do Identify and engage prospective customers across the Nordic market through targeted outbound activity. Research target organisations, business priorities, and stakeholder structures to build informed outreach strategies. Connect with senior business leaders through phone, email, and professional networking channels. Lead discovery conversations focused on operational challenges, growth objectives, and digital transformation priorities. Build strategic account plans in partnership with the wider sales team. Qualify opportunities based on business need, timing, strategic fit, and commercial potential. Deliver high-quality opportunities to Account Executives with strong customer insight and context. Maintain accurate pipeline visibility and activity tracking through platforms such as Salesforce. Continuously develop your knowledge of AI, SaaS, and emerging technology trends. What We're Looking For Fluent Swedish or Norwegian , with strong professional English. 1-3 years of experience in business development, sales development, inside sales, or customer-facing commercial roles. Previous experience in SaaS, technology, cloud, digital transformation, or B2B sales is highly advantageous. Strong communication skills with the confidence to speak with senior stakeholders. Commercial curiosity and the ability to ask thoughtful, discovery-led questions. Organised, self-motivated, and comfortable working in a target-driven environment. Experience with CRM systems such as Salesforce, HubSpot, or similar platforms is beneficial. Why Join? You’ll join a high-performance environment where quality conversations matter more than activity metrics alone. This is a chance to build your career in one of the fastest-growing areas in technology, work alongside experienced commercial leaders, and develop the skills needed for long-term progression into account management, enterprise sales, or leadership roles. Skills Swedish Norwegian Sales Business Development Benefits bonus healhcare pension #J-18808-Ljbffr
Job Title: Business Development Representative - German Market Job Location: Dublin City Centre Salary: DOE + benefits. Contract: 12-month fixed term with a view to permanency. We're looking for an ambitious, commercially minded Business Development Representative - German Market to help drive conversations with some of the most innovative mid‑market organisations across Germany and the wider DACH region. This is not a high-volume outbound sales role. It's an opportunity for someone who thrives in strategic engagement, executive conversations, and uncovering complex business challenges where AI and digital transformation can create measurable commercial impact. In this position, you'll work closely with senior decision-makers—from business unit leaders through to C‑suite executives—helping them explore how emerging AI capabilities can solve real operational and strategic challenges. You'll play a critical role in building pipeline quality, shaping account strategy, and creating meaningful opportunities for the wider commercial team. What You'll Be Responsible For Identify and engage high-value mid‑market organisations across Germany through targeted, insight-led outreach. Build relationships with senior stakeholders, including C-level and business transformation leaders. Conduct strategic discovery conversations to understand business priorities, operational pain points, and digital transformation goals. Research target accounts deeply, map organisational structures, and develop account hypotheses around AI adoption opportunities. Partner closely with Account Executives and sales leadership to design account engagement strategies. Qualify opportunities with a strong focus on business fit, strategic value, and long-term potential. Ensure seamless transition of qualified opportunities into later-stage sales conversations. Maintain high standards of CRM hygiene, forecasting accuracy, and account intelligence. Stay informed on developments in AI, SaaS, data strategy, and market trends relevant to the German business landscape. What We're Looking For Fluent or native-level German and English communication skills. 3+ years of success in B2B technology sales, business development, strategic prospecting, or consultative commercial roles. Experience selling into mid-market or enterprise environments, ideally within SaaS, AI, cloud, data, or digital transformation. Strong executive presence with the confidence to engage senior stakeholders. Naturally curious, commercially analytical, and comfortable navigating complex business conversations. Experience in account planning, stakeholder mapping, and strategic opportunity creation. Comfortable translating technical concepts into clear business value. Experience using Salesforce or comparable CRM platforms. Why This Opportunity This role offers the chance to join a high-performing commercial team operating at the forefront of AI transformation. You'll work in an environment that values quality over volume, strategic thinking over scripted selling, and genuine customer insight over transactional outreach. If you're motivated by executive conversations, intellectual challenge, and helping businesses unlock meaningful value through AI, this is the kind of role where you can make a significant impact. Skills German sales German business development. Fluent German Benefits Bonus Pension Healthcare #J-18808-Ljbffr
Abrivia is seeking a Business Development Representative for the German Market to engage mid-market organizations in strategic conversations around AI and digital transformation. This role emphasizes quality over volume, facilitating executive discussions and helping businesses address complex challenges. Candidates should have at least 3 years of experience in B2B sales, fluency in German and English, and strong stakeholder engagement skills. Benefits include a bonus, pension, and healthcare. #J-18808-Ljbffr
Job Title: Customer Success Manager Hybrid | Dublin | DOE + 10% bonus + Company Car, Phone, Laptop, Pension & Healthcare. This role is for someone who believes great customer success comes from long-term partnerships, not quick fixes. As a Customer Success Manager, you will take ownership of a portfolio of established corporate customers, acting as their trusted point of contact across a long-term, contract-based service model. You will work with the same customers over multiple years, developing a deep understanding of their businesses and supporting them through recurring renewal cycles, operational changes and growth. This is a senior, relationship-led role suited to someone who enjoys managing complexity, building trust and delivering consistently high levels of customer satisfaction. The Role You will manage a portfolio of approximately 40-50 corporate customers, many with complex, multi-stakeholder requirements. You will be responsible for: Building and maintaining long-term relationships with key customer stakeholders Developing a strong understanding of each customer's business, budgets and ongoing needs Supporting customers through renewal cycles and contract changes Managing upgrades, expansions and service adjustments within existing accounts Leading structured customer reviews and delivering clear, professional presentations Working closely with internal teams to resolve issues and ensure an excellent customer experience This is not a reactive support role and not a transactional sales role. Success comes from being proactive, organised, commercially aware and genuinely invested in customer outcomes. What Makes This Role Different Long-term customer ownership - you'll partner with the same customers over multiple years Consultative and proactive - focused on advice, planning and problem-solving Complex, tailored solutions rather than one-size-fits-all offerings Highly collaborative environment with regular cross-functional interaction Strong onboarding and training - the first 6-12 months are focused on learning the business, customers and services thoroughly Working Pattern Hybrid working model: 3 days in the office, 2 days from home after training. Customer meetings form part of the role, with office presence valued for collaboration and development About You You are likely to succeed in this role if you: Have experience managing multiple corporate accounts in a B2B environment Prefer long-term customer relationships over short-term wins Are confident engaging with senior stakeholders and presenting professionally Are commercially minded and comfortable working with numbers and budgets Are highly organised and able to juggle competing priorities Enjoy full ownership of customer outcomes Experience in customer success, account management, client partnership or consultative B2B roles is essential. Backgrounds involving contract-based services or recurring customer relationships will be particularly well suited. What's On Offer Basic Salary: attractive pending experience. 10% achievable bonus Company car Hybrid working model Long-term career progression in a stable, well-backed organisation If you are interested in this role please reach out to Emily Mason in confidence via the link attached. Skills: Relationship Manager Customer Success Renewals Client Growth Client Retention Benefits: bonus company car pension health
Digital Content Specialist - Permanent Location: Kilkenny/ Hybrid Type: Full-time | Permanent Abrivia Recruitment is partnering with an organisation in the interiors and home improvement sector to recruit a Digital Content Specialist. This is an exciting opportunity for a creative and commercially minded content professional to join a well-established and growing brand. The successful candidate will report to the Digital Marketing Manager and will take ownership of developing and delivering engaging digital content across multiple channels. The role involves a mix of hands-on content creation and strategic input to support brand growth and digital performance. Please note: This role is based in Kilkenny (full time during onboarding, moving to hybrid model) and suitable candidates will be based within a 60 minute commute to the office. Key Responsibilities: Develop and manage a digital content plan aligned with brand strategy and commercial objectives Create engaging content across social media, website, email, blogs, and digital campaigns Write and optimise website and blog content using SEO best practices Plan and deliver email marketing campaigns including newsletters and product launches Collaborate with internal teams and external partners to produce high-quality visual and written content Monitor and analyse content performance, using insights to improve engagement and conversions Support influencer and industry partnerships to enhance brand visibility Attend trade shows and events to capture content and manage live social updates Utilise digital and AI tools to enhance content creation and workflow efficiency Requirements: 3-5 years' experience in digital content creation, social media, or digital marketing Strong writing and editing skills with the ability to tailor content to different audiences Experience managing multiple content streams and campaigns simultaneously Understanding of SEO principles and digital content optimisation Ability to analyse performance data and apply insights to improve results Willingness to travel occasionally, including international travel (primarily UK) for events and exhibitions Desirable: Degree in marketing, communications, digital media, or related field Experience within interiors, lifestyle, retail, or design sectors Experience creating or briefing visual content including video and graphics Strong interest in design, interiors, and digital trends Benefits: Competitive salary Hybrid working model (initially on-site, transitioning to 3 days in office/ 2 days remote) Pension scheme (3% employee / 5% employer from day one) Paid sick leave 23 days annual leave Company day and regular company events Opportunity to travel internationally for industry events To Apply: Email your CV to or click 'Apply' to submit your application. Skills: Digital Content Creation Social Media Management SEO Copywriting Content Strategy Campaign Management Benefits: Attractive Package + Hybrid Working
Job Title: Claims Handler - Property Location: Dublin City Working Model: Hybrid (two days in the office post-initial training period) Abrivia are currently recruiting for a Claims Handler to join our client within the insurance sector. This role will focus on managing a varied portfolio of property and liability claims at the pre-litigation stage, ensuring timely and cost-effective outcomes. Working as part of a collaborative claims team, the successful candidate will handle claims from initial assessment through to settlement, engaging with key stakeholders and supporting strong customer outcomes. This position suits a claims professional with solid pre-litigation experience who is confident handling property claims and contributing to a high-performing team environment. Your Role Manage a portfolio of property and mixed pre-litigation claims through to resolution. Assess policy coverage, set reserves, and apply appropriate claims strategies. Engage with loss adjusters, brokers, and third-party stakeholders to progress claims. Identify settlement opportunities and support negotiations to achieve timely outcomes. Monitor claim files to ensure efficiency, accuracy, and cost control. Contribute to fraud awareness and continuous improvement initiatives within the team. Ensure all claims are handled in line with regulatory and internal standards. Your Skills Minimum CIP qualified (or working towards) with relevant insurance experience. Proven experience handling pre-litigation claims, ideally with property exposure. Strong understanding of policy coverage and claims processes. Good negotiation and communication skills. Strong attention to detail with the ability to manage multiple claims effectively. Customer-focused with a proactive and organised approach. Comfortable working in a fast-paced, team-based environment. Should this position be of interest to you please call Jordan at . Applications are in strict confidence.
Job Title: Business Development Representative - German Market Job Location: Dublin City Centre Salary: DOE + benefits. Contract: 12-month fixed term with a view to permanency. We're looking for an ambitious, commercially minded Business Development Representative - German Market to help drive conversations with some of the most innovative mid-market organisations across Germany and the wider DACH region. This is not a high-volume outbound sales role. It's an opportunity for someone who thrives in strategic engagement, executive conversations, and uncovering complex business challenges where AI and digital transformation can create measurable commercial impact. In this position, you'll work closely with senior decision-makers-from business unit leaders through to C-suite executives-helping them explore how emerging AI capabilities can solve real operational and strategic challenges. You'll play a critical role in building pipeline quality, shaping account strategy, and creating meaningful opportunities for the wider commercial team. What You'll Be Responsible For Identify and engage high-value mid-market organisations across Germany through targeted, insight-led outreach. Build relationships with senior stakeholders, including C-level and business transformation leaders. Conduct strategic discovery conversations to understand business priorities, operational pain points, and digital transformation goals. Research target accounts deeply, map organisational structures, and develop account hypotheses around AI adoption opportunities. Partner closely with Account Executives and sales leadership to design account engagement strategies. Qualify opportunities with a strong focus on business fit, strategic value, and long-term potential. Ensure seamless transition of qualified opportunities into later-stage sales conversations. Maintain high standards of CRM hygiene, forecasting accuracy, and account intelligence. Stay informed on developments in AI, SaaS, data strategy, and market trends relevant to the German business landscape. What We're Looking For Fluent or native-level German and English communication skills. 3+ years of success in B2B technology sales, business development, strategic prospecting, or consultative commercial roles. Experience selling into mid-market or enterprise environments, ideally within SaaS, AI, cloud, data, or digital transformation. Strong executive presence with the confidence to engage senior stakeholders. Naturally curious, commercially analytical, and comfortable navigating complex business conversations. Experience in account planning, stakeholder mapping, and strategic opportunity creation. Comfortable translating technical concepts into clear business value. Experience using Salesforce or comparable CRM platforms. Why This Opportunity This role offers the chance to join a high-performing commercial team operating at the forefront of AI transformation. You'll work in an environment that values quality over volume, strategic thinking over scripted selling, and genuine customer insight over transactional outreach. If you're motivated by executive conversations, intellectual challenge, and helping businesses unlock meaningful value through AI, this is the kind of role where you can make a significant impact. If you are interested in this role apply to Emily Mason via the link attached. Skills: German sales German business development. Fluent German Benefits: bonus pension healthcare
