Customer Service Executive - National Insurance Tullow
National Insurance in conjunction with Campion Insurance, now part of PIB Group, is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.
Customer Service Executive - Personal Lines
We are seeking to recruit a Customer Service Executives for our Personal Lines team in our Tullow office . The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude.
Key Responsibilities
Achieving Renewal Income Retention targets
Generating leads through cross selling of Life & Pensions & Health products
Generating leads for the General Personal Lines & Commercial Departments
Delivering Excellent Customer Service
Maintaining the highest compliance standards
Key Qualifications & Skills required
CIP or APA Personal General Insurance or working towards the exams
RELAY software experience desired but not essential
Proficient Microsoft office skills desired
Experience working in insurance broker or insurance company an advantage
Personal Attributes
Personable and sociable
Professional style
Competitive
Socially confident
Self-motivated with a desire to continuously perform at a high level
Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
Through leading by example, fosters the highest standards of ethics and integrity
Ambitious and results orientated
Excellent interpersonal and communication skills
Strong attention to detail and an ability to work in a fast paced environment.
The successful candidate will be provided with a comprehensive training programme and generous benefits package.
We’ve been in business almost 40 years now and we are very proud of our many achievements during this time including winning the Best Managed Companies Award for the past 14 years running.
At Campion Insurance and National Insurance now part of PIB Group we are mindful of the key elements which have contributed to our success – our loyal customers and dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams. We believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We are committed to employing dedicated and driven people from every background and we believe you will find this a rewarding place to work.
Salary €30000
Further Information
Hybrid working, to help you strike the right work-life balance.
Group profit share scheme, an annual reward for all your hard work.
Group pension scheme, protecting your future.
Life insurance protection. 4 x annual salary, tax free for your loved ones.
Perkbox. Employee perks portal providing discounts on holidays, shopping, clothing and more.
Free vehicle breakdown cover. Roadside assistance and recovery anywhere in the UK.
Discounted Insurance, for your Car or Pet cover.
Increased holiday entitlement, to reward your length of service
Training and development opportunities via the Jigsaw Academy. Investing in your personal and professional development to help you achieve your goals.
Opportunities for apprentice schemes, specific to your preferred learning and career pathway.
Employee assistance programme, practical and emotional support for home or work related issues available 24/7, 365 days per year.
In-house wellbeing team, for physical and mental wellbeing support.
Free eye test, annual check.
Company social events, work hard and play hard.
Cycle to work scheme, significant cost savings on a bike and apparel of your choice.
Flexible dress code, dress for “your day”.
£500 employee referral scheme, financial rewards for referring a successful applicant to join the team.
REF-(Apply online only)
