BOYLE Sports is seeking a Customer Service Assistant in Raphoe, Ireland, responsible for providing an outstanding customer experience. You will assist the Shop Manager and be involved in the daily operations including opening and closing the shop, cash management, and ensuring high shop standards. The ideal candidate should be customer service focused, adaptable, and possess excellent communication skills. Industry experience is welcome, but not essential as full training will be provided. #J-18808-Ljbffr

Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Raphoe Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast‑paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi‑channel/digital journey. Ability to work under pressure and remain calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

BOYLE Sports is hiring a Customer Service Assistant in Killybegs, Ireland. You will be responsible for ensuring a positive customer experience, assisting in shop operations, including opening and closing the store. The ideal candidate will have strong customer service skills, be flexible to work in a dynamic retail environment, and demonstrate a keen interest in sports. This role offers opportunities for personal development and career progression within BOYLE Sports. #J-18808-Ljbffr

Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Killybegs Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast‑paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in a timely manner. To act as a Brand Ambassador including introducing customers to the multi‑channel/digital journey. Ability to work under pressure and remain calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills And Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

BOYLE Sports in Castlebar is looking for a Customer Service Assistant to provide an outstanding customer experience through a friendly and knowledgeable approach. You will support the Shop Manager in daily operations, manage the shop in their absence, and ensure a high standard of presentation. Essential skills include customer service focus, flexibility, and strong communication. Full training will be provided, making this a great opportunity for those keen to progress within the sporting industry. #J-18808-Ljbffr

Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Castlebar Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

Job Title: Product Analyst Department: Product Reporting to: Director of Product Location: Hybrid / HQ / Remote Role Purpose We are looking for a Product Analyst to turn product data into clear insights and opportunities, helping our teams build better products and drive measurable commercial impact. The Right Person Will Be Curious and proactive — finds opportunities and spots trends rather than just answers questions Comfortable challenging PM thinking with data Strong communicator — can simplify complex analysis and deliver to the Product team along with stakeholders Outcome-focused — cares about impact, not just reporting Data driven to lead product decisions across Sports, Gaming and Core journeys Provide clear visibility on product performance, customer behaviour and opportunity areas Enable Product Managers to move from opinion-led → evidence-led prioritisation Key Responsibilities Product Performance & Insight Own product performance tracking across key journeys (e.g. acquisition, onboarding, early player lifecycle funnel analysis, betting, retention and payments) Analyse feature adoption, engagement and commercial impact post-release Identify friction points, drop-offs and optimisation opportunities Be curious, look for hidden trends and opportunities that the PMs should be aware of and capitalise on Work with the research team to build out customer insight with real data and validation Commercial & Customer Analysis Build and maintain funnel analysis (e.g. registration → deposit → bet → repeat) Segment users (new vs returning, high value, behavioural cohorts) Quantify revenue or relevant KPI impact of product changes Experimentation & Optimisation Support A/B testing and experimentation design Measure impact of tests and feature releases Partner with PMs to prioritise high-impact opportunities Data Visualisation & Reporting Build dashboards for PMs and leadership (self-serve where possible) Create weekly/monthly insight packs per domain Translate data into clear, actionable recommendations Product Team Partnership Work directly with PMs, Designers and Tech Leads Shape hypotheses and define success metrics pre-build Embed into product squads where needed Key Outputs (What Success Looks Like) Clear visibility of product performance by domain Regular identification of measurable optimisation opportunities Evidence-based prioritisation across roadmaps Increased feature adoption, conversion and retention Stronger post-release accountability Specialist Skills and Experience Required Strong SQL (or equivalent) and data manipulation skills Experience with product analytics tools Experience building dashboards (e.g. Tableau, Looker, Power BI) Strong commercial mindset — understands revenue drivers, not just metrics Ability to translate data into clear product recommendations Experience working closely with Product teams A domain expert would be preferred with experience in the Betting and Gaming industry and an excellent understanding of its customers Comfortable operating in a hands-on delivery role, managing both strategy and execution Excellent stakeholder management and communication skills Experience working within Agile development environments #J-18808-Ljbffr

BOYLE Sports is looking for a Product Manager – Compliance to take ownership of developing and delivering the Compliance Platform. This role involves managing the product backlog, defining product requirements, and collaborating with stakeholders in the Betting and Gaming industry. Experience in product management and understanding of regulatory requirements are essential. The position offers a hybrid working model. Strong data-driven skills and stakeholder management are crucial for success in this role. #J-18808-Ljbffr

Job Title: Customer Service Assistant Department: Retail Reporting to: Shop Manager Location: Edenderry Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills And Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons. #J-18808-Ljbffr

BOYLE Sports is looking for a Customer Service Assistant in Edenderry, Ireland. This role requires providing excellent customer service, assisting shop management, and ensuring the store runs smoothly. You'll open and close the shop, manage cash procedures, and maintain a welcoming environment. The ideal candidate should have strong communication skills, attention to detail, and a flexible, team-oriented attitude. Full training is provided, making this a fantastic opportunity for those interested in the sporting industry. #J-18808-Ljbffr