• Safety Data Analyst  

    - Dublin Pike

    Ryanair are currently recruiting for a Safety Data Analyst to join Europe’s largest airline group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. You will work as part of a team with responsibility for Ryanair’s industry leading safety record. As our Safety Analyst, you will be responsible for developing statistical analyses and identifying trends in reporting data related to hazards, events, and occurrences. You will report to the SMS Data Manager. Responsibilities: Establish, adjust, and track Safety Performance Indicators (SPIs) that reference Allowable Levels of Safety Performance (ALOSP), as directed by the Safety Manager, as part of SMS Safety Assurance requirements. Ensures accurate input, retention, and visualisation of data. Escalates Safety Reports as appropriate provides report summaries and deidentifies them as applicable. Recognises and promotes hazard reporting and ensures an effective safety reporting process. Ensures confidentiality, professionalism, and objectivity in all Safety Reports. Requirements A bachelor’s degree in a data related field or equivalent work experience is preferred. Aviation experience is preferable but not essential. Demonstrated ability to read and understand the documented processes and procedures needed. Prepare presentation materials for the Safety Manager and Director of Safety. Interested in data visualisation tools like Power BI and skilled in creating dashboards. Aid in data collection for incident investigation reports. Strong communication skills, both oral and written, with the ability to interact successfully with various departments, including departmental leadership. A successful candidate will thrive in a high volume, fast-paced, time-sensitive work environment. Knowledge of aviation operations, strong organisational skills, action-oriented multitasking capabilities, and excellent communication skills are key requirements to be successful in this role. Discounted and unlimited travel to over 250 destinations Defined Contribution Pension Scheme – Matched up to 5% or €5,000 Death in Service Benefit – Up to 2 times of annual basic salary 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service. Option for up to 5 additional unpaid leave days per year #J-18808-Ljbffr

  • CS Project Manager  

    - Dublin Pike

    Ryanair are currently recruiting for a Project Manager- CS Transformation to join the Customer Service Dept of Europe’s Largest Airline Group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year withing the next 10 years. As Project Manager within CS transformation, you will report into the Head of Transformation, and you will work with a team of system experts and business analysts to design and deliver the best automation solutions to support the CS function in its ability to scale to up to 300 million customers per annum. Leveraging best in class technology and generative AI to deliver more self-service tools and fully automated workflows. Responsibilities: Project management of and tracking of all activities currently performed by the transformation team. Systems design and innovation, systems optimisation, MIS/BI reporting and business insight, automation of every CS task and implementation of a new intelligent telephony platform that leverages AI. You will work with the Labs and the Digital team to design and implement projects and support projects across the team You will help develop new business processes and implement changes across contact centers Working with innovative partners you will deliver in an agile way the best outcome for the company from a cost and functionality point of view. Work collaboratively with colleagues across the business to understand needs and demands from other functions that may benefit from the experience of CS in Operational Transformations capabilities. This opportunity suits someone with ambition to develop as a Project Manager in fast pace environment and work and support multiple projects as part of a team Requirements 2+ Years in Managing projects/business transformation. Good understanding of how to put together a project plan/asses risk and create ideas Proven track record in basic project management and understanding Shows initiative and courage to challenge the status quo and to remove barriers to change Discounted and unlimited travel to over 230 destinations Defined Contribution Pension Scheme Death in Service Benefit – Up to 2 times of annual basic salary 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service. Option for up to 5 additional unpaid leave days per year #J-18808-Ljbffr

  • Medium Term Network Planning Analyst  

    - Dublin Pike

    Ryanair are currently recruiting for a Medium-Term Planning Analyst to join the Commercial department of Europe’s Largest Airline Group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year withing the next 10 years. The successful candidate will be based in Ryanair’s Dublin Offices and report directly to the Senior Medium-Term Planning Manager. You will work as part of a small team responsible for driving Ryanair’s future growth by developing growth strategies for slot constrained airports. Responsibilities: Manage Ryanair’s historic portfolio of high value take-off / landing slots. Growing and improving Slot Portfolio’s at strategic airports. Manage relationships with national slot coordinators, robustly representing Ryanair’s interests externally when required. Representing Ryanair at international slot conferences Construction of Ryanair’s schedule Integration of new aircraft deliveries into the network Communication of key scheduling information to senior management in a number of departments. Work closely with other internal departments to ensure the smooth operation of the schedule, announcement of new routes, etc. Analysis of schedule efficiency. Requirements Highly organised individual with the ability to balance multiple priorities and hit tight deadlines. Strong attention to detail and a good problem solver. Strong communication skills, both written and verbal. Third level qualification an advantage Systems literate Discounted and unlimited travel to over 230 destinations Defined Contribution Pension Scheme – Matched up to 5% or €5,000 Death in Service Benefit – Up to 2 times of annual basic salary 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service. Option for up to 5 additional unpaid leave days per year #J-18808-Ljbffr

  • Junior iOS Developer  

    - Dublin Pike

    Ryanair Labs are currently recruiting for an iOS Engineer to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. Ryanair Labs is the technology brand of Ryanair. Labs is a state-of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers. Portugal is the latest location added to our digital portfolio with a 100% work-from-home policy. With offices based in Dublin, Madrid, and Wroclaw, you will be able to work with teammates in every location. With big plans to digitally revolutionize the travel industry, Ryanair Labs has embarked on its mission to become the Amazon of Travel with an encompassing Trip’s platform. Ryanair Labs is dedicated to hiring top IT talent, where software developers can have the freedom to work on game-changing projects that will impact our business and more than 150 million people a year. The Role We are looking for talented iOS developers to join our new digital development team on a permanent basis. In this role, you will work closely with our development and product teams to develop, modify, and support our iOS native apps. We want someone motivated by emerging mobile technologies and passionate about driving digital transformation. A desire to work in a collaborative and fast-paced environment is essential. You will join Ryanair at an exciting time with an ambitious roadmap to become digital leaders and pioneers. Duties: Design and build advanced applications for the iOS platform Develop high-quality, testable, and performant apps using Agile practices Drive best technology and software development practices into the team with passion and enthusiasm Assist analysts and business stakeholders in shaping, estimating, and planning new requirements Participate in regular showcases of new work to product owners and stakeholders Continuously discover, evaluate, and implement new technologies to maximize development efficiency Requirements At least 1 year of professional iOS development experience Deep familiarity with Swift, Objective-C, and Cocoa Touch Experience with Autolayout, xibs, and storyboards Experience working within a continuous development environment and source code repositories like GIT Experience collaborating with a UI/UX team Knowledge of the mobile landscape, architectures, trends, and emerging technologies Solid understanding of the full mobile development lifecycle Have published one or more iOS apps in the App Store BS/MS degree in Computer Science, Engineering, or related field You’d be a great fit if you: Are a quick learner with excellent communication skills If you have a Github account, contributed to open source projects, have a personal project, or are exploring new technologies, share it in your cover letter Enjoy staff travel with flight tickets for yourself and family or friends Have or are interested in tech certifications, AWS training, and enterprise support Are excited about state-of-the-art technologies and architectures Are interested in relocation packages and annual events Would like to meet colleagues in other offices #J-18808-Ljbffr

  • SAP ECP Business Analyst  

    - Dublin

    Ryanair Labs are currently recruiting for a to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. Ryanair Labs is the technology brand of Ryanair. Labs is a state-of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers. The role: As an SAP Payroll Consultant , you’ll be responsible for translating the customer’s design requirements and calculation rules in the payroll engine of SAP. Support the business with the setup, adjustment and management of the Company payrolls and ensuring operational stability in SAP SuccessFactors Employee Central Payroll. Your responsibilities will include: Serve as technical expert for SuccessFactors (SAP’s Cloud Payroll solution ECP). Engaging with SuccessFactors Community and user groups to ensure that we are getting the most out of current and future SuccessFactors capabilities. Translate business requirements into system requirements, design specifications and document new and/or existing application requirements. Ensure that new or existing systems meet business requirements and practices and that all application interface issues/concerns are understood, documented and addressed satisfactorily. Manage the process of change – required changes to existing SuccessFactors configuration and integrations and creating new ones based upon business needs. Issue Resolution : Investigate and resolve complex payroll issues, providing timely and accurate solutions. Work closely with stakeholders to address concerns and optimize processes. System Upgrades and Enhancements: Collaborate with cross-functional teams to manage system upgrades and enhancements. Conduct testing and ensure a smooth transition to new functionalities. Contribute to the strategic roadmap for global IT initiatives – work with senior leadership and key stakeholders to support for organizational strategic objectives, leveraging SuccessFactors functionality to ease administrative burden and build efficient, effective, and scalable processes. Drive adoption, optimization and transformation – ensure we are fully leveraging SuccessFactors to meet strategic business and talent needs and pursue continuous improvement in business processes, integration, automation and user experience. Partner with business teams – Understand their needs and requirements, make recommendations for solutions, and roadmap and prioritize implementation to support Ad-hoc Ryanair business objectives. Coordinate with internal and external partners – work with 3rd party software and internal product, audit and security teams to ensure configuration and integrations are efficient, compliant and accurate. Requirements Minimum 3-5 years’ experience as a functional analyst for SAP HCM payroll/ ECP or equivalent payroll such as ADP/ Globalview. In depth Payroll process knowledge is a prerequisite (any market but UK, Ireland, Portugal and other EU counties payroll will be a better fit) including knowledge of tax calculations. Strong understanding of integration between ECP Employee Central Payroll, Employee Central, SAP ECC, and non-SAP systems. Hands-on experience in designing and implementing solutions per business requirements. Ability to analyse extensive and complex ranges of data, information, processes and system solutions to produce effective and efficient business solutions. Good understanding of Employee Life Cycle Management process in Global organizations. Translate Business requirements into System Configuration Objects and create Solution Design for SuccessFactors Employee Management Solution in compliance with the Best Practices. Analytical skills and strong learning ability – agility and willingness to acquire new competencies and adapt quickly to new tasks and environments. Committed to the project and to your colleagues. Ryanair is a low-cost carrier and we work with small size teams. This results in a high exposure to Senior Management for each team member and ensures your role is key in the project success/failure. Solid communication and presentation skills. Fluent in English (both spoken and written). #J-18808-Ljbffr

  • Senior Project Manager  

    - Dublin Pike

    Ryanair is currently recruiting for a Programme Manager – Business Transformation to join the Customer Service Department of Europe’s Largest Airline Group. This is an excellent opportunity to join Ryanair as we plan to expand to over 800 aircraft and 300 million guests annually within the next 10 years. As Programme Manager for transformation, you will report to the Head of Transformation and lead a team of system experts and business analysts. Your role will be to design and deliver automation solutions that support the Customer Service (CS) function in scaling to handle up to 300 million customers per year, leveraging cutting-edge technology and generative AI to enhance self-service tools and fully automated workflows. Responsibilities: Manage projects and track all activities performed by the transformation and digital design team. Design systems, innovate, optimize systems, and develop MIS/BI reporting and business insights. Automate CS tasks and implement a new AI-powered telephony platform to reduce reliance on contact center agents. Collaborate with Labs and Digital teams to develop and implement a product development roadmap covering internal processes and external customer support demands. Hire and develop team members with the necessary skills to ensure the team continues to deliver best-in-class technology solutions. Work with innovative partners to deliver optimal outcomes in terms of cost and functionality using agile methodologies. Provide leadership with a focus on performance expectations and meet aggressive deadlines characteristic of Ryanair’s business environment. Collaborate with colleagues across functions to understand needs and identify opportunities for operational transformation involving CS capabilities. Requirements At least 3 years of experience in leading operations or business transformation. Strong understanding of how to develop a business case. Experience leading multiple multidisciplinary teams with diverse responsibilities. Proven track record in project management and delivering results. Excellent leadership skills, initiative, and the courage to challenge the status quo and remove barriers to change. Benefits include discounted and unlimited travel to over 230 destinations, a Defined Contribution Pension Scheme, Death in Service Benefit (up to 2 times the basic salary), 20 days of annual leave (increasing to 22 days after 12 months and 25 days after 3 years), and the option for up to 5 additional unpaid leave days per year. #J-18808-Ljbffr

  • Product Owner  

    - Dublin Pike

    Ryanair Labs are currently recruiting for a Business Analyst to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. Ryanair Labs is the technology brand of Ryanair. Labs is a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers. As a Product Owner you will work closely with business owners from discovery to implementation of new internal systems driving Ryanair’s strategic vision. As part of an agile development team you will play a key role in defining and shaping projects and approaches to delivery. This is an exciting opportunity for highly motivated individuals to work in a fast-paced operations focused environment driving the development of new products to further increase Ryanair’s industry leading efficiency and enhance employee experience while meeting Ryanair’s plan to grow to 300M Pax per annum by 2034. The Role: Research industry leading initiatives and key market drivers Collaborate with business stakeholders to translate strategic initiatives into project roadmaps. Work with business analysts to develop and prioritise product backlog and work as part of agile development team to deliver new products. Work closely with scrum masters to ensure features are managed in a manner that ensures agile best practices are maintained. Requirements Strong experience of Process Design and Business Analysis Experience of market research and trend analysis. At least 3 years of project roadmap creation or developing requirements and creating user stories Experience of working in agile teams, responsive to changing business priorities Experience of working with major logistical operations teams or travel industry an advantage Strong Communicating and Influencing skills Experience of Stakeholder Management Strong motivated self starter with a desire to progress their career as part of our ambitious growth strategy Discounted and unlimited travel to over 250 destinations Hybrid Working Model – up to 3 days work from home Defined Contribution Pension Scheme – Matched up to 5% or €5,000 Death in Service Benefit – Up to 2 times of annual basic salary 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service. Option for up to 5 additional unpaid leave days per year #J-18808-Ljbffr

  • Senior Project Manager  

    - Dublin Pike

    Ryanair is currently recruiting for a Programme Manager – Business Transformation to join the Customer Service Department of Europe's Largest Airline Group. This is an excellent opportunity to join Ryanair as we plan to expand to over 800 aircraft and serve 300 million guests annually within the next 10 years. As Programme Manager for transformation, you will report to the Head of Transformation and lead a team of system experts and business analysts to design and implement automation solutions supporting the Customer Service (CS) function in scaling to up to 300 million customers per year. This includes leveraging cutting-edge technology and generative AI to enhance self-service tools and automate workflows. Responsibilities: Manage and track all activities performed by the transformation and digital design team. Design systems, drive innovation, optimize systems, develop MIS/BI reports, and automate CS tasks. Implement an intelligent telephony platform leveraging AI to reduce reliance on contact centre agents. Collaborate with Labs and Digital teams to create and execute a product development roadmap covering internal processes and external customer support demands. Hire and develop team members to ensure the adoption of best-in-class technology solutions. Work with innovative partners to deliver optimal outcomes in terms of cost and functionality using agile methodologies. Provide leadership with a focus on performance expectations ('What' and 'How'), ensuring deadlines are met in line with Ryanair's fast-paced environment. Collaborate across departments to identify opportunities where Customer Service can support operational transformation initiatives. Requirements At least 3 years of experience leading operations or business transformation initiatives. Strong ability to develop comprehensive business cases. Experience leading multi-disciplinary teams with diverse responsibilities. Proven success in project management and delivery. Excellent leadership skills, proactive, and courageous in challenging the status quo and removing barriers to change. Benefits include discounted and unlimited travel to over 230 destinations, a Defined Contribution Pension Scheme, Death in Service Benefit up to twice the annual salary, 20 days of annual leave (increasing to 22 days after 12 months and 25 days after 3 years), and options for up to 5 additional unpaid leave days per year. #J-18808-Ljbffr

  • Flight Planner  

    - Dublin Pike

    Ryanair are currently recruiting for a Flight Planner to join Europe’s Largest Airline Group. This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years. Based in our head officein Airside Business Park in Swords, the successful candidate will work in our Operations Control Centre. This is an excellent opportunity to join Europe’s leading airline and to gain experience in a busy working environment. *This is a shift based position on a ‘4 on / 4 off’ basis and would include night shifts*. Starting package of €40,000 p/a plus an additional €6,000 annual performance based bonus. Package increases to €45,000 p/a after 1 year plus €6,000 bonus. Duties will include (but not limited): Developing and implementing solutions for day to day Flight Planning problems Assisting Flight Operations; cost effective solutions to Flight Planning disruptions/delays Compilation of reports as required Monitoring ATC messages and react accordingly Preparation of Flight planning paperwork for crews Updating Aircraft Performance Data Any other duties as requested by Operations Control Management Requirements A high degree of flexibility will be required as the successful candidate should possess: The ability to work and communicate effectively under pressure Good problem solving and logistical skills Good interpersonal skills strong outgoing personality Computer literacy (MS Word, Excel and Netline would be an advantage) Discounted and unlimited travel to over 250 destinations Defined Contribution Pension Scheme Death in Service Benefit – Up to 2 times of annual basic salary 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service. Option for up to 5 additional unpaid leave days per year #J-18808-Ljbffr

  • Senior Systems Administrator  

    - Dublin Pike

    Ryanair Labs are currently recruiting for a Systems Administrator to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. Ryanair Labs is the technology brand of Ryanair. Labs is a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers. The Role We are seeking an experienced and highly skilled Wintel Systems Engineer to join our IT Infrastructure team. You will be responsible for maintaining and optimizing Wintel-based systems, supporting our cloud initiatives, and ensuring the security and availability of our critical infrastructure. Key Responsibilities: Infrastructure Management: Design, implement, and manage Windows Server based environments. Knowledge of VMWare Infrastructure configuration. Monitor and maintain system performance, ensuring optimal uptime and availability. Troubleshoot and resolve complex issues within the Windows environment. Ensure security and vulnerability management is a core function Configure, maintain, and optimize our Citrix NetScaler Infrastructure for load balancing, Content Switching, GSLB, and security operations. Manage Citrix NetScaler policies, upgrades, and patches. Troubleshoot and resolve NetScaler issues, ensuring seamless uptime of applications. Cloud Infrastructure (AWS and Azure): Confidently design, manage, and optimize services in our Azure environment adhering to Landing Zone Principles. Knowledge of Entra AD and Microsoft 365 platforms desirable. Skilled in transitioning existing on-prem workloads to the cloud where feasible. Implement and manage Cloud infrastructure using IaC tools Cloud formation, Terraform or Ansible Monitor and maintain cloud infrastructure, ensuring scalability, security, and cost-efficiency. Collaborate with development teams to design and implement cloud-based solutions. SSL Certificate Management: Manage the lifecycle of SSL certificates; from procurement all the way to revocation. Ensure compliance with security standards and best practices for SSL certificates. Troubleshoot SSL-related issues across various systems and services. DNS Management: Configure, manage, and maintain DNS records and services. Ensure DNS services are secure, reliable, and efficient. Security and Compliance: Implement and maintain security best practices across Wintel, Citrix, DNS, Certificate and cloud environments. Ensure systems comply with relevant industry standards and regulations. Perform regular security audits and vulnerability assessments and confidently mitigate these issues within agreed timelines. Documentation and Collaboration: Create and maintain detailed documentation for all systems and processes. Collaborate with cross-functional teams, including networking, security, and development teams, to support infrastructure needs. Provide technical support and guidance to junior engineers and other team members. Requirements Education and Experience: 5+ years of experience as a Wintel Systems Engineer or in a similar role. Strong experience with Citrix NetScaler configuration and management. Hands-on experience with SSL certificate management. Proficient in DNS management and troubleshooting. Extensive experience with cloud platforms focused in AWS and Azure. Technical Skills: Deep understanding of Windows Server environments (up to Server 2022). Proficiency in Citrix NetScaler, including load balancing, VPN, and application delivery. Solid knowledge of SSL/TLS protocols and certificate management. Strong DNS management skills, including configuration and troubleshooting. Intense experience with AWS and Azure cloud services; including (but not limited to) Azure Landing Zone, Entra AD, M365, CloudFront, CloudFormation, IAM, Route53. Understanding of networking principles, firewalls, and security best practices. Preferred Certifications: Microsoft Certified: Windows Server and/or Azure certifications. AWS Certified Solutions Architect or AWS Certified SysOps Administrator. Citrix Certified Associate or equivalent. #J-18808-Ljbffr