Keywords Studios is the leading provider of creative and technical services to over 950 clients, including major AAA developers and publishers such as Microsoft, Bandai Namco, and PlayStation. With a global network of 75+ studios, we co-develop games and provide comprehensive support across all aspects of game development including Localization, QA, Audio Services, Art Production, Game Development, Marketing services and much more. Our teams bring the visions of industry leaders to life, whether enhancing iconic franchises or building new projects from the ground up. About the Role: In 2025, we’re excited to expand our creative studios worldwide! We’re looking to bring on board talented game VFX artists to join our teams and bring their unique touch to renowned game titles. At Keywords Studios, you’ll have the opportunity to contribute meaningfully to innovative game titles, working alongside a dynamic team of creative professionals. Your work will play a key role in upholding the high-quality standards and exceptional service that Keywords Studios is renowned for across the globe. If you're ready to make an impact in the gaming industry and help shape the future of gaming, we’d love to hear from you! Key responsibilities: Collaborate with the art director, studio leads, and clients to establish and uphold the artistic vision and style guide for VFX work. For Lead VFX Artists : Manage and mentor a team of VFX artists, fostering their growth through inspiring direction and constructive feedback that aligns with the project’s artistic vision. For Senior VFX Artists : Serve as a key contributor, providing expertise to elevate the quality of VFX work and mentoring junior team members where appropriate. Advocate for the role of VFX in enhancing the game experience, consistently identifying opportunities to push the boundaries of visual storytelling. Demonstrate deep knowledge of VFX principles, a keen sense of timing, and meticulous attention to detail. Showcase a passion for crafting cutting-edge VFX, including set-piece events, ambient effects, and gameplay-driven visuals that define the unique identity of each project. Actively contribute to building a collaborative and innovative art culture, helping to onboard new team members and championing the studio’s core values. Partner closely with technical teams to develop efficient, stable, and state-of-the-art VFX pipelines, contributing to the advancement of new tools and technologies. Requirements: Extensive experience (at least 5 years) contributing to AAA projects, showcasing high-quality VFX work and technical expertise. A stellar portfolio that inspires and highlights your exceptional skills, creativity, and artistic talent. Outstanding communication, interpersonal, problem-solving, and organizational abilities, enabling effective collaboration across diverse teams. Experience partnering with recruitment and studio leadership teams to identify and support the hiring of top-tier talent. Proficient in VFX tools such as Houdini and Substance Designer, with extensive experience using Unreal Engine or proprietary game engines. Ability to guide VFX work to enhance gameplay and elevate key aspects of the player experience. Skilled in pre-visualizing and prototyping innovative VFX techniques to consistently raise the quality bar. Drive the development and optimization of VFX, rendering, and material pipelines, maintaining a strong focus on performance and efficiency. Be a resident of the UK or open to relocation (relocation package can be provided and supported by us for Leads). Benefits: Competitive salary and benefits Projects aligned with your expertise Collaborate with industry leaders on AAA titles Professional growth opportunities Flexible work arrangements Fully Remote opportunity Dedicated to diversity and inclusion Additional perks: cycle-to-work, IT schemes, pensions, healthcare, social events, and more. Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment: Keywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry. PERSONAL DATA PROTECTION POLICY: By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice . Role Information: Studio: Keywords Studios Location: Europe, United Kingdom, Ireland Area of Work: Art Service: Create Employment Type: Full Time Working Pattern: Remote #J-18808-Ljbffr

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com We are seeking a highly skilled and experienced IT Support Managers to oversee first and second line support across our studios, globally. This will be via a follow-the-sun model across the time zones to allow a continuous escalation point for the business. The successful candidates will be responsible for overseeing the delivery of IT Support across our locations in a collaborative manner, whilst ensuring our team is providing an efficient and effective service to our internal users. This is an excellent opportunity for an experienced IT Support Lead or Manager with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Global Service Delivery Director and will involve working closely with colleagues to deliver a seamless service to our users. This position will require a minimum of two days a week of working from the office. Requirements Duties and Responsibilities As a new role for Keywords Studios: Create a location strategy for Support taking into consideration the need for 24/7 support that follows the sun. Drive an automation first, shift left mentality working across all IT teams. Align with the ITSM and ServiceNow teams to ensure standard ways of working and driving investment from the tool. Utilise Knowledge Management to drive forth automation. Full scope of tasks including but not limited to: Manage and develop the local IT support teams, ensuring that all employees are trained and upskilled to deliver a professional IT support service to our internal users and adhere to ITIL standards where applicable. Manage all local IT support operations to ensure that SLAs are met and that our internal users are provided with an exceptional user experience. Collaborate with global IT support teams to ensure global IT policies and standards are consistently implemented and measured. Collaborate with other IT teams to manage the delivery of IT projects, including new infrastructure, software and hardware. Deliver weekly and monthly metrics on support operations and incidents, including analysis of trends to identify opportunities for continuous improvement. Ensure that all IT assets in the local offices are managed and maintained to a high standard. Proactively manage relationships with suppliers and partners ensuring service level agreements and contracts are maintained and renewed as required. Provide regular progress reports to senior management and stakeholders Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management. Collaborate with other senior leaders and stakeholders to build a strong culture of innovation, continuous improvement, and learning across the organization. Skills & Experience Required Significant experience within a business services environment and ideally video games development and/or working in a highly technical development environment. Excellent leadership and management skills, with experience leading and developing teams of professionals. Strong knowledge of first- and second-line support operations. Strong knowledge of ServiceNow and industry trends. Excellent relationship building skills. Ability to work in a matrix management environment. Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders. Strong analytical and problem-solving skills, with the ability to make data-driven decisions and manage complex projects. Ability to manage budgets and financial resources effectively, identifying opportunities for cost savings and efficiencies. Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders. #J-18808-Ljbffr