A global leader in process automation is seeking an Operations Specialist in Ireland. You will manage logistics operations, enhance customer experiences, and foster strong relationships across diverse teams. Candidates should have a Bachelor's degree with a focus on logistics and excellent communication skills. This role offers significant opportunities for personal and professional growth within an internationally active family business. #J-18808-Ljbffr
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. What is the role about? As an Operations Specialist you will become the heartbeat of our Global Logistics Operations Center (G-LOC) in Ireland. Serving as the nexus between various business realms, your pivotal role directly shapes our customer journey and experience. Which tasks will you perform? Efficiently manage and resolve logistics queries and concerns, while sharing lessons learned within the team Efficient management and timely resolution of all queries relating to the ‘Global Transportation Network delivery service’ through our internal ticket system Foster cross-functional communication with internal customers, creating and maintaining strong working relationships with colleagues in the Production Centers, Sales Centers and Logistics Build and leverage strong relationships with external parties who are key to the success of our operations - Customs and Trade Compliance, as well as external logistics partner and IT Service Provider Collaborate with the team to navigate and mitigate operational disruptions, such as IT outages and capacity challenges Monitor and coordinate all physical and IT flows (inbound, outbound, returns) through various TMS applications Provide Information of delivery date (IOD) or Proof of delivery (POD), as required Coordinate necessary shipping documents, including commercial invoices, AWB, customs, Safety Data sheets, and so on, as required Any other duties commensurate with your expertise and as directed by your manager in the development of the role and the Global Logistics Operations Center What do we expect from you? Bachelor’s degree in business studies, preferably with a logistics focus, or experience in a freight forwarding agent with strong IT affinity. Any prior experience in customer service would also be beneficial Customer oriented focus with exceptional interpersonal skills for effective stakeholder communication Proficiency in spoken and written English; additional languages like German, Chinese, Polish, Russian, or French are advantageous Good communication and conflict resolution skills Proven problem-solving capabilities Enthusiasm for meticulous documentation (E.g., Work instructions, SOPs, SLAs) Familiarity with SAP (Module WM) or other Transport Management Systems is a plus Thrives in a team environment, excels under pressure Preferred training and certification in ADR, IMO, and IATA What can you expect from us? We offer you a start-up character and at the same time the security of an internationally active, successful family business High culture diverse team, your multi-cultural expertise We attach great importance to the personal and professional development of our employees, such as trainings and continuing education in Logistics, Digitalization and Continuous Improvement How do you apply? To apply, please upload your documents on our career page. Due to Data Privacy Considerations, we cannot accept applications sent via email #J-18808-Ljbffr
A global logistics company located in Ireland seeks a highly motivated Carrier Relationship Manager to oversee and strengthen relationships with carriers and service providers. You will supervise team operations, manage shift systems, and ensure service excellence. The ideal candidate has significant experience in carrier relationship management, strong problem-solving, and communication skills, as well as a relevant degree. This role offers a supportive culture and professional development opportunities. #J-18808-Ljbffr
What is the role about? The Global Logistics Operations Center (G-LOC) is a dynamic and innovative organization striving to deliver world-class supply chain solutions to our customers. As we continue to grow and optimize our global logistics operations, we are looking for a highly motivated and experienced Carrier Relationship Manager to help manage, nurture, and strengthen relationships with our network of carriers across multiple transportation modes. The Carrier Relationship Manager will be responsible for overseeing the company's relationships with carriers and transportation service providers, ensuring that they meet the company's needs and deliver high-quality services. This role will focus on building and maintaining strong partnerships, negotiating contracts, and continuously evaluating carrier performance to ensure the success of our global logistics operations. The ideal candidate will have deep knowledge of carrier operations, negotiation skills, and the ability to manage multiple carrier relationships effectively. Which tasks will you perform? As our Carrier Relationship Management Team Lead, you will: Supervise a team of people in the organization and delivery of their daily tasks Manage a shift system to monitor all Regional and Country Hub requirements ensuring shifts are resourced appropriately and considering all global and local work environments, to deliver service excellence for all E+H PC’s and SC’s worldwide. Participate in the recruitment of new team members and support the development of a team of people with a passion for excellence and pride in delivering an exceptional service Design and implement a training and induction process to support new and experienced team members in upskilling and continuous knowledge development Embrace and promote the use of the Learning platform, encouraging team members to take every opportunity to support their own development. Provide constructive and timely performance evaluations, supporting team members to develop and grow through the provision of regular feedback and identifying areas for development What do we expect from you? A degree in Supply Chain Management, Logistics, Business Administration, or a related field. Previous experience in managing carrier relationships for global logistics operations is highly desirable. Certifications: APICS, CSCMP, or other logistics and supply chain certifications are a plus. Experience in supervising a team. Strong problem-solving skills Excellent documentation skills for example of PM documentation and Processes for supporting know-how transfer Fluent spoken and written knowledge of English, with additional languages an advantage. Great communicator and facilitator comfortable working across organizational boundaries and managing internal and external stakeholders. Experience working in multi-cultural, globally dispersed teams and working in a matrix organization Ability to travel globally when required up to 20-40% if required What can you expect from us? We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness. A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment. Ongoing professional development through various training programs, knowledge sharing, and e-learning. A friendly and inclusive culture that promotes well-being and teamwork. How do you apply? To apply, please upload your documents to our career page. Due to data privacy considerations, applications sent by email cannot be accepted. We ask agencies and HR service providers to refrain from submitting unsolicited profiles. We do not engage with external service providers for this role. #J-18808-Ljbffr
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, with over 17,000 employees shaping the future in the field of process automation, we create trusted relationships that help everyone thrive. Whether developing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with industries worldwide, we are driven by purpose. As a family-owned company, we look beyond short‑term moves and work to create a vision that is forward‑thinking for our people, our clients, and the world at large. As a Field Service Technician, you will serve as a brand ambassador for Endress+Hauser, exemplifying our values through your technical expertise, professional conduct, and commitment to customer success. Your ability to listen attentively, respond thoughtfully, and deliver solutions that create meaningful value. What is the role about? This role is responsible for delivering high‑quality service and support for Endress+Hauser process instrumentation. This includes on‑site installation (within limits), repairs, commissioning, calibration, and troubleshooting, as well as customer training and support. The role requires strong technical expertise, excellent communication skills, and a commitment to continuous improvement and customer satisfaction. A key performance indicator will be supporting business growth through professional and proactive engagement. Which tasks will you perform? Perform on‑site installation (within limits), repairs, service, commissioning, calibration and troubleshooting of Endress+Hauser process instrumentation on customer sites as directed. Ensure that all equipment is both worked on, and left in, a safe manner for customers to use. Create Service Reports on work completed in a timely manner and ensure all software aspects of work order completion in SalesForce are qualified to expedite final invoices. Provide support – Smart Support case handling & via Vonnage (cloud based communications platform) – to customers. Provide (if agreed) on‑site customer training in applications, service and operation of Endress+Hauser products and tools. Carry and maintain a stock of spare parts in your vehicle. Proactively identify and communicate customer feedback, sales and training opportunities using SalesForce mechanisms and direct conversation with your line manager and others. Take pro‑active ownership of your personal training using our in‑house and overseas options. Manage your time and work to ensure a lean approach is present. Operate within our Health & Safety policy and procedures. Any other duties commensurate with your skills and experience and as directed by your manager in the development of the role and the service function. What do we expect from you? Minimum trade certificate level in Electrical & Instrumentation. Relevant technical experience in industrial instrumentation. Mechanical and/or electrical competence is an advantage. Excellent organizational skills. A strong communicator with excellent customer service skills, including the ability to present information in a clear and concise manner. Experience working to deadlines and managing multiple tasks effectively. Experience managing administration processes requiring strong attention to detail. Experience using software platforms – Microsoft in particular. Process driven and solution‑oriented, viewing problems to be solved positively, as challenges to learn and better our service to customers. Maintain a constructive demeanor in all interactions. Strong collaboration and commitment with Sales colleagues to promote our business. Comfortable working in dynamic environments and adjusting to changing priorities and technologies. What can you expect from us? We prioritize Employee Well‑Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness. A supportive, family‑owned company with a strong emphasis on sustainability and long‑term commitment. Ongoing professional development through various training programs, knowledge sharing, and e‑learning. A friendly and inclusive culture that promotes well‑being and teamwork. How do you apply? To apply we kindly ask you to upload your documents on our career page. Applications sent to us by e‑mail can unfortunately not be considered due to data privacy considerations. Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Currently, we do not engage with external service providers for this role. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding. #J-18808-Ljbffr
